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194 reviews
1 Glenn Porter  · Faulty water 600ml – Have purchased 600ml 24 pack water from Cole’s and found bottles to be faulty as they won’t stand up
2 Theresa O  · Overflow of water when opening 600ml bottle – STOP FILLING 600ML BOTTLE TO TOP. WHEN OPEN IT SPILLS OVER ONTO HANDS AND CLOTHING. ITS NOT HYGIENIC.
1 Chrissi I.  · DANGEROUS – I have cut myself using a box cutter trying to remove the lids on the 600ml bottles!!! Don’t buy. DANGEROUS!!!!
1 Zoe H.  · This water will give u cystitis! – Disgusting tastes like metal someone needs to an inspection at their water facilities
1 Yvonne  · Plastic taste – Plastic taste and get headache, nobody seems to be concerned.
5 Shady B.  · Good product – Taste like any of the expensive brands, just doesn't break your bank
A Baze
A BazeNSW6 posts
 

Been buying thns for years, recent batches have made my whole family sick with Nausea, Cramps, Gastro.... Horrible Horrible stuff - DO NOT BUY. I see many others have reported the same.

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Rod G.
Rod G.QLD3 posts
 

Could only 1star as there was nothing lower… 10 lt water was $4.75, then went to $5.00… This was understandable but this week jumped to $7.00 that’s a 40% increase!!!!!!!… Why or is it just another “Dash for Cash” from Cole’s the Rip Off Company…. Show details

Tenacious
TenaciousVIC57 posts
 

Water smells of chlorine and glue smell from the lid – I won’t buy Coles water anymore. I get Coles delivered and I usually get The blue lid capped bottles sent to me. Those are ok, but now they send me the white capped ones, As soon as I open one the smell of glue /chlorine hits me! And the plastic is flimsy,so you can’t grip it and twist the lid! It’s not spring water! Show details

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Rutendo M.
Rutendo M.
 

Dirty bottle/water – Initially wanted to get a 24 pack of the 330ml but put them back cause the water looked brown. Decided to get 1.5L and noticed that the water looked quite dirty at the top too! Show details

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Peter
Peter9 posts
 

Coles Spring Water is Contaminated – Wrote a complaint to coles after doing a test for impurities and metals. As you can see from the picture, comes is just tap water. A total scam. And Coles never got back to me after I made a complaint. I’ve tasted it recently and has a weird flavour to it. Show details

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tracey f.
tracey f.SA
  Verified

SEDIMENT in COLES WATER 600ml x 24 pack – 3 times in the past year there has been sediment or brown grit in the bottom of COLES WATER 600ml 24 PACK... Show details

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Amanda N.
Amanda N.NSW
 

If it isn't broke don't fix it – Coles has gone done the Woolworths route changing their perfectly good 10 litre water bottle for a Woolworths copy which must be pierced and half the time can't be opened why do this, your product packaging used to surpass Woolworths by miles please please bring back the old package pic 1 new packaging pick 2 previous please bring it back Show details

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Mabel Chilcott
Mabel ChilcottQLD9 posts
 

10l Spring water stinks and has awful taste – Bought in Brisbane at Coles Carindale shopping center 18/03/2021. The water tastes strange, sweet and peppery. The smell is like plastic contaminated. I noticed the taste when I filled a water bottle and drank. First I though was the water bottle so I put water in a glass. Same bad smell and taste. Open the 10l container and the water definitely smells. I normally buy this product and it’s the first time it happens.  Show details

Positive reviews

Monika
MonikaNSW3 posts
 

Love Coles spring water – I usually buy Coles natural spring water In the 600ml bottles. I have done so for many years, I really like the taste and never had a problem with it.

D Jones
D JonesVIC
 

Have used it for several years – My wife and I turned to Spring Water to get away from the fluoride poison in our tap water. If fluoride is present in bottled water it would = tap water. Show details

Refreshed
Refreshed6 posts
 

So refreshing and affordable! – I get the 1.5ltr bottle & love how refreshing this is! The bottle feels a bit sturdier than the Woolworths equivalent. I'm writing as I'm confounded with others' incredibly negative reviews. Show details

Negative reviews

Bec
Bec2 posts
 

Can’t open – What’s the point of buying a product you can’t even open. Second pack I have bought and needed pliers to get the lids off???? Sort your packaging out coles

Still / Mineral Waters

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Garry
GarryQLD8 posts
 

Why would a responsible company sell like this! – The water being sold by Coles is still in plastic bottles that are not BPA-free despite the health risks being made public by leading authorities. It puts into doubt the question of whether Coles cares for its customers or not and sadly the answer appears to be that they do not. Show details

Andy
AndyVIC3 posts
 

Poor taste – Went to buy our usual water tonight and found the price had increased by over $3.00. Last time I’ll be buying this from Coles. Disgraceful and so greedy in such trying times. Show details

Recent reviews

Rinonicols
RinonicolsVIC38 posts
 

*** Beware *** 50% increase in price *** more profits coles !!!! From $6.00 to $9.50 overnight !!! – 50% increase in price, Poor quality, **greedy **coles profits Thanks coles for providing some cost of living relief by increasing water costs by over **50%**** very un Australian Show details

clayton h.
clayton h.NSW
 

Had broken glass in it – Do not buy!!! Got Glass in my mouth after pouring a cup of marble Hill Springwater have tried to ring and email with no response, they obviously don't care about their customers at all!!!!! Show details

JessSP
JessSPSA5 posts
 

Never again! – Bought the 350ml water bottles for a roadtrip and only noticed the bottles were green in colour at the bottom and water tasted funny. Thought I'd check reviews to see if I missed something..clearly I did. Show details

coffee and dark moods
coffee and dark moodsQLD
 

Sickening – TLDR: Coles water made me sick and a different companies water has not! DIRTY WATER, Browny Green and slimy. I used to only drink Coles natural spring water, 600ml bottles of water, daily for years and have never had this problem before. I usually buy it from 2 places only. At first I thought it tasted weird because I was feeling sick already… Read more

and continued to drink it until I saw the top of the bottles were slimy and browny green coloured. I put my finger in the bottle and ran it around the top of the bottle only to find it was like that inside the bottle too so I opened more bottles and did the same and found the same result. At this point I had already drank more than half the 24 pack. Disgusted. I thought maybe it was because that pack was stored outside in direct sunlight when I bought it so I bought the next pack from the 2nd location I normally buy from but alas, the same results.

I was having daily stomach pains and headaches more than I usually do (I'm proper sick, kidneys, stomach, heart) and this worried me, it was only getting worse drinking these water bottles that I kept drinking because my friend didn't taste or see the difference and insisted it was because my current case of the flu has made things taste weirder than normal. They tried to explain the colouring and slime is a natural part of the process of recycled bottle making and they probably just overdid those batches but then why was I feeling so extremely sicker than normal?

I tried a different water company and what do you know? It tastes so refreshing and good. My stomach is hurting less and my headaches have reduced already. Only problem is that this different company is expensive and doesn't come in bulk packaging.

Gina W.
Gina W.NSW5 posts
 

Food poisoning water – Will never buy this product again. Directly caused acute gastroenteritis. Had diarrhoea and stomach cramps after drinking half bottle. Now need to take medicine for the issue caused by water. Show details

Dale
DaleWA35 posts
 

Water spout does not work – Bought 3 of the 10l water jugs and followed instructions on how to open it. Water spout does not work when pushed up as per instructions. Also the water does taste very unnatural and tastes horrible. Won’t be buying this water again. Show details

Mea007
Mea007
 

Brown slime substance on spout of 10ltr spring water – This has just started happening in the last few weeks of the last 2 10ltr containers I bought. Not happened before. A slimy brown substance appears on the spout after about a week on each. I see some other people have commented on this as well. I did some research and it could be biofilm. Do your own research if you find it’s happening to your 10ltr bottle. I won’t be buying this product again for a while. Show details

Still / Mineral Waters

Find out how Coles Water Natural Spring compares to other Still / Mineral Waters

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Baba
BabaWA11 posts
 

Its water – Its water. There is nothing wrong with it, these people making these outrages unfounded claims must be paranoid. I have been using this water for years. When I live in the North West I used it daily for drinking and cooking. There is nothing wrong with it. Its water [Content Removed], how ridiculous. Show details

Peter Saunders
Peter SaundersNSW17 posts
 

A Backward Step for Coles – I am a farmer and purchase the 10 litre containers of Spring Water, as our rainwater tanks get bird droppings and things in them from the roof. The decision to go from a simple tap to a valve was a retrograde step. The new arrangement is so impractical that I have to pull off the valve and pour the water into a jug for bottling. It is far too… Read more

difficult for young children and the elderly to use. Woolworths use the same useless arrangement, so we will find another supplier. A bad move by Coles, as we used to purchase their water and buy $160 worth of groceries at the same time. Now we won't bother, and simply go back to Aldi or WW.

Retrograde move Coles.

Suzie Dee
Suzie Dee
 

One star is too many – This water is undrinkable. How can they can sell something that tastes so vile? I’ve put the bottles outside to use on the plants. Hope it doesn’t kill them. I certainly wouldn’t feed it to my dog. Show details

Julie
JulieWA
 

I was not able to open the screwtop bottles. I won't buy this brand again – It was too hard to open the screwtop bottles. Luckily I have a man in the house that could do it for me. How would kids and the elderly cope? Show details

Disappointed
DisappointedNSW
 

Contaminated with solids in 10ltr bottles – I bought 4 x 10 litre bottles of Coles spring water. All four had rusty brown solids in the bottles. Coles afforded the refund they guaranteed. The product was unacceptable Show details

Dizzy
DizzyNSW2 posts
 

Bring back the tap version – Since the Introduction of the new release (cask) button - problems +++. It is so hard to open and release water, even with opening air hole at top. Tried three different containers without success. I’m an average person, to open the gauge is impossible- can only imagine how the elderly manage? This is a product failure - bring back the tap version- happy to pay more if that’s what it takes.

Nikki
NikkiNSW4 posts
 

Migraine inducer – This used to give me Instant migraines so I switched to Woolies water. Accidentally had some coles water today, and yep, instant migraine. What is in this water??? Nothing good, that's for sure. Show details

Vanessa
Vanessa2 posts
 

Not user friendly – The water is fine. The cask valve is ridiculously hard to use, even after stabbing a breather hole at the top. I’d like to buy it again but I won’t. Show details

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