Crock Pot Sear & Slow CHP700
VerifiedMPNs: 677450 and CHP70019 reviews
Would not recommend – I purchased this slow cooker in July 2022. Only had it one month (used once) and the digital display failed. I took it back to the place of purchase and they replaced it. I have used it approximately 10 times and now it appears the heating element has failed. I contacted their warranty department but was informed that as I was out of warranty by… Read more
2.5 months (1.5 months from exchange unit) they would not be prepared to replace it. Very disappointed in the fact that they obviously don’t support their own product and it would appear they don’t expect it to last past 12 months.
I went into mediation with Sunbeam. They advised that my feedback has been shared with their team !!
Today, on recommendation, I purchased a Russell Hobb Slow Cooker for half the price and it came with a 2 year warranty. Obviously, this product is expected to last more than one year.
The coating chips after only a few uses – I don't recommend buying this product at all. It's one of the most expensive slow cookers on the market and the coating chipped after only a handful of uses. I didn't use anything on it other than a wooden spoon and washed it extremely carefully. There are so many other cheaper ones on the market and with longer warranty. The company is not… Read more
helpful either when trying to understand why it happened. They just tell you to buy another exact same insert. No way I would risk that again, it's clearly a fault as I read other reviews after this happened and it happens to other people too.
Hi Electra, Thank you for sharing your experience with… Read more
Duraceramic coating has come off – I do like this Crock Pot for the timing function however within a few months Duraceramic coating started to come off and now its just a sad looking ready to throw out appliance. I purchased it about 3 years ago from Harvey Norman and wish I had done something about it back then when I first noticed it within the warranty period. I actually didn't… Read more
think it would get this bad. I am still using it but seriously don't know with the exposed metal if it is harming the food and the family. The metal is quite porous and when I dry it the metal seeps a faint black residue onto the towel.
DURACERAMIC COATING: THE WORST! – Read reviews on this site before buying this product. So I am very careful with the bowl insert. I only used wooden spoon for stirring, never cooked any recipe with bones (as per review), never used it in the oven but I always used it on my ceramic stove top to sear the meat. I always heat it up on low setting first on the cooktop as per… Read more
instructions. Customer service was good, replacement was not a problem after 7 months. I bought a new silicon spoon to use (instead of my wooden spoon) with the replacement unit. I haven’t used it much (about 1-2 a month) since then because I was so careful with the coating! After 5 months the coating was chipped....again!!! It was only 2 weeks after the 1 year warranty period..very disappointed with this product.
Btw, they don’t have a replacement bowl if still under warranty. They will give you a new unit but you need to cut the cord to render the working part unusable. So sorry for mother earth :-(
The best crockpot I have ever owned – The style, the size, the shape, the coating... I love everything about this crockpot and I have owned many over the last 25 years! The best thing about this one is that the duraceramic bowl is so light. If you have arthritis or an old injury where lifting isn't easy for you, you'll love this one. No hot spots like my old slow cooker which… Read more
tended to burn around the edges, this one never has. Washes up clean in the sink so easily and dries in a jiffy. I'm so pleased I bought it, it's a pleasure to use and clean.
Broken Timer – Purchased the crockpot September 2018. Only used it a handful of times with no issues. In fact very happy with results. 18 months later , turned crockpot on and timer broken. Very disappointed that product only lasts short period of time ! My previous crockpot was a wedding present and serviced our family over 40 years. Show details
Timer broken within a year – I loved the searing function of this product. However, it always runs a little too hot and recipes that work well in my old simple slow cooker burn around the edges with the Crock Pot. The timer now doesn't work at all, so I can put it on low or high but not enter a time for it to cook for. Very disappointed. Will buy a different brand from now on. Show details
Disappointed. Dura Ceramic liner chips – I bought my Crockpot just over a Year ago. Despite being very careful of how I clean and handle the Dura Ceramic liner, I’m now on my third one as the coating keeps chipping. I hand wash and dry it carefully. They’ve been happy to replace them, however after the third time I’m looking to buy another slow cooker so this doesn’t keep happening. The… Read more
Crockpot itself looks and works great. It’s such a shame the liner coating chips so easily as I wanted it to last a long time.
Hi Daisy1, thank you for reviewing. Not sure why this is happening but will pass the feedback on.
I can’t believe I have gone so long without one! – I recently purchased this product. I can’t believe I’ve gone so long without one! This is the first slow cooker I have purchased. The first thing I made was a chicken cacciatore. It really is set and forget and come back to a beautifully cooked meal. It’s easy to use and very easy to clean. Saves a lot of mess around the kitchen being able to cook… Read more
everything in the same pot.
It stood out on the shelf amongst the others with its own colourful display and info flyer. Definitely helpful.
Timer not working – I bought this pot the timer on low heat wouldn’t come on, I got in touch with sunbeam they sent me another one the same thing happened this happened 1 more time sunbeam have sent different slow cooker haven’t tried it yet, I was disappointed as I liked the style of the crock pot better. Show details
Hi Jennie, so sorry you are having problems with… Read more
Great pot but the surface scratched very easily – I love this pot but I've only used it a few times and already i can see a tiny black chip in the surface. I have been using a wooden spoon! Possibly from a bone on the meat??? The surface was also imperfect (there was crinkle in the finish) when i opened the box but as i didn't think it would affect the performance i kept it. Seems like a very delicate and thin coating - not scratch resistant like its advertised as being. Show details
Hi Penracer, so sorry to hear there was a… Read more (+1 reply)
It's a good product – I purchaesd this product only because I got lots of receipts. It's so good and easy.The meal truns up really good. It's suitable for the busy family. You just put every ingredients into the pot turn on. Normally I live on 6 hrs, will do its work. Happy purchase for all of my families. Show details · 1
Perfect Crockpot – Best slow cooker I have had and I have had a few! The ceramic liner, which is great for sauté even on my induction cooktop, is so easy to clean and lightweight. I have noticed that it appears to cook a little faster so if recipes state 6 to 8hrs i would suggest checking meal at 6 hrs to not over cook a meal. Enjoying the Crockpot recipes too! Show details · 2
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This is perfect – I recently purchased this for my father and he loves it! He raves about it to everyone! I love the things he creates in it to, so delicious. It's also super easy to clean. It doesn't have hot spots that burn the food like his previous slow cooker either. Overall we highly recommend it Show details · 1
great slow cooker best one we have had – This is a great slow cooker Why? 1. it is lighter that the ceramic bowl ones 2. it has a genuine searing ability (even on our induction cook-top 3, no fuss controls,easy to read and understand 4. slow cooks beautifully cost was a bit more than we wanted to spend but no regrets Show details · 1
Cooking made easy – This slow cooker is just the best product! I did a lot of research before choosing this product. With a ceramic liner, searing can be done in the same bowl. Results have been superb. Makes a large amount so for two people, it's 2-3 nights meals. Very easy cleaning, the bowl washes without any harsh scrubbing. Would highly recommend. Show details
Amazing product! – Such an amazing product makes my busy schedule so much easier! Can just chuck some ingredients in feel safe enough to leave it on while I go to work and come home to a beautiful meal! Everything cooks to perfection it's super easy to clean and the features are amazing and exactly what I need! Show details · 1
Cannot live without it – Excellent product and very easy to use. Love the results. As it sears as well you save on using more dishes. Great size for family of 4. Recipe book included. Pan can be used to pre-cook ingredients on all cooktops, if need be. Wish it came in black as leave on kitchen bench all the time because of continuous use. Show details · 1
Life changing – This crock pot has changed my life. I used it at least 3 to 4 times a week. It's functions are far above any other I've used. Easy to use, cleans easy and produces great food. I trust leaving this on all day. Sleek and stylish you would be crazy not to buy it. Show details · 1
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Hi Kathy C., Thank you for sharing your experience… Read more (+2 replies)