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Cuisinart PerfecTemp Programmable
CPK-17A (Stainless Steel), CPK-17MRA (Red)Best kettle ever!
We have had this kettle now for about 4 years, and it has worked fantastically. Great temperature control for a wide range of temperatures below 100 deg C plus stay warm feature. No taste and like new even after all these years. Very well made and highly recommended.
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EthelredSydney, NSW
- 4 reviews
Fourth One Failed after Eight Months
I really like the design and functionality of this kettle, so I have persisted for a couple of years now. But I am finally giving up. My first kettle failed within a few months and it was replaced under warranty. Than that one failed within a few months. I think that the warranty folks were a bit sceptical, but after providing further proof, I was sent another replacement. Then that one failed! I decided not to try claim a replacement under warranty, yet again. I was starting to feel like I was the problem.
After using my old backup ket...Read more
tle for a while (and getting annoyed that it didn't have temperature features), I decided to put a voucher I had towards another Perfectemp kettle. Yes, I know. After three times bitten, you would think that I would be very shy. But I figured that I had only paid for one of the previous three, so I would try again. Late December 2019, I received my fourth kettle. And now it has died too. I am really starting to think that this is by design. In the past, printer manufacturers have been known to make their products fail *on purpose* after printing a certain number of times. This is possible with electronics - deliberately self-sabotaging appliances that cannot be repaired and have to be replaced. I wonder if Dept of Fair Trading can test for this?Purchased in December 2019.
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Chris HSydney, NSW
- 15 reviews
- 16 likes
- PerfecTemp Programmable CPK-17A (Stainless Steel)
- Verified purchase
WHAT A TOTAL WASTE OF MONEY
Purchased July 2020
Failed August 2020
This Kettle has FAILED after just over ONE month of use! Stopped boiling water yesterday 23/08/2020.
Tried different power-points just to make sure that it was actually the kettle. But the Kettle just stopped
working - mid boil! Just 'died' as it was boiling the water.
Very disappointed with this purchase. I read all the reviews and watched all the product videos I could
prior to purchasing this particular model of Kettle.
After all the product 'hype' I expected that it would last longer than this.
Will not be purchasing another Cuisinart appliance. ...Read more
Purchased in July 2020 at Peter's of Kensington Online store for A$157.00.
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CapblueGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Not very reliable
Purchased March 2020
Failed June 2020
Three months life is very poor for a $140 kettle
Pulled out my old $20 Kmart kettle, still going after years of use
Maybe you don’t get what you pay for
Purchased in March 2020 for A$140.00.
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RickGreater Melbourne (Metropolitan), VIC
- PerfecTemp Programmable CPK-17A (Stainless Steel)
- Verified purchase
Another one bites the dust. Avoid!
The search for a reliable kettle goes on after this one just stopped boiling water. This is our second one after the first died within the warranty period. Such a shame because it’s a nicely designed kettle, perfectly functional (when working) and compliments the kitchen. Customer service was fantastic when the first kettled died and we were quietly confident this one would go the distance after many initial positive reviews. Unfortunately it seems not to be the case. Over the years we’ve had expensive kettles go faulty within a couple of years...Read more
so Cuisinart is not alone here. My advice is to avoid bell’s and whistles kettles, such as the programmable ones. Too many things to go wrong with them and they’re not worth it. The replacement is a cheapie from Kmart. Want to bet it lasts longer than all my fancy kettles put together?Purchased in June 2018 at Dalimores for A$160.00.
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StanWide Bay-Burnett, QLD
- 2 reviews
- 1 like
Very unreliable
Now on the 4th kettle in 6 years.
Lid failure, electronics failed. Because of the initial cost & inconveniance of claiming on the warranty, it's time Cuisinart made this kettle more reliable.
Purchased in April 2013 at Your Home Depot for A$121.00.
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nogoodSydney Surrounds, NSW
- 2 reviews
- 1 like
Did not last long
Just after using for a year now does not close and since last week the water leaks from the bottom which makes it too dangerous to use.
I would never buy this brand
Purchased in December 2018 for A$149.00.
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hgnisnylHunter Region, NSW
- 2 reviews
- 4 likes
Died while store in cupboard.
The kettle itself is great. You can program the temperature you require, and it is easy to use. But like all items today obsolescence is built in, my kettle died while store in cupboard. However my husband is an electrician so I asked him to look at why it had stopped working as it had, had so little use. What had died on the kettle was the power base, on his pulling it apart, he found that the connections had been made to corrode away inside the base. Unrepairable. So much for a quality brand product.
Purchased in March 2011 for A$139.95.
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Great...until it dies!
I love these Cuisinart kettles, but I won't buy another one. I've had two now and both just suddenly died. They just stopped heating. The first one was purchased on sale at a good discount and lasted exactly one month past the three year warranty, then died. Since the brand seemed to have a good reputation, I thought this was just bad luck and bought another (with the assistance of a credit voucher from Appliances Online). However, this second one lasted only fourteen months, then also completely died. It's been six weeks since I reported...Read more
this to Appliances Online and so far nothing's been done, so I can't comment on Customer Service because I don't know yet whether the fault lies with Appliances Online or Cuisinart (supposedly Cuisinart needs to come and check the kettle before they can do anything about replacing it). I can't recommend these kettles at all, especially at their usual pricing.Similar opinion? Write a review on ProductReview.com.au!
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3rd kettle - hope this one does not leak
The kettle itself works amazing - boils quickly and quietly and looks great. About 14 months after purchase, it started leaking. Paid the S&H to return kettle for warranty and a brand new one was shipped to me about 6-8 weeks later. Less than 4 months later, THAT one started leaking and worse than the first time around. I called Customer Service and refused to pay the S&H again (and did not have to argue hard on that point). I will say their Customer Service people are friendly/helpful. Less than 1 week later, I got a new kettle and prepaid postage to return my faulty one. Here's hoping that 3rd time's a charm...
Purchased in August 2017 for A$130.00.
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Kathy DNorthern Region, NSW
- 9 reviews
- 3 likes
Very disappointed
We have had this kettle for 10 months and been very disappointed in our purchase. While it is great to be able to heat water to different temperatures, we find it very annoying that, when 100 degrees is selected, the kettle take ages to switch itself off . It seems to boil away for around 40 seconds before eventually turning off and the kitchen gets very steamed up. The keep warm function keeps turning itself on even when we turn it off so as soon as you sit down with your cuppa you have to jump up again to switch the "keep warm" button off...Read more
as the kettle has decided to reboil. But the main complaint is that after 10 months it has died and Cuisinart have ignored repeated attempts to contact them. So we are regretting buying this expensive kettle and not just buying another $50 kettle from Big W.Purchased in July 2018 for A$169.00.
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Overall very disappointed in this
This kettle is definitely not worth the price Cuisinart sells it for.
I gave it a couple of stars because it did boil water, keep warm etc.
In spite of some of what it did do properly, my husband and I are very upset and disappointed in this Cuisinart kettle's overall function.
I agree with all the other one star reviewers that this kettle has some serious faulty issues.
Cuisinart should definitely listen to what is happening with the very unhappy consumers buying this particular product of theirs!
Alas it doesn't appear to be the case because...Read more
Purchased in June 2016 for A$129.00.
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Sandra WCentral, SA
Unreliable
I have has two of these kettles in 4 years. The first lid wouldn't open after 12 months and then it stopped . As I liked the design I was prepared to buy another. Wrong decision as the replacement died 20 months later
Purchased in October 2017 at Kitchen Warehouse WA for A$165.00.
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A G G
- 2 reviews
It blew up
My kettle blew up last night with a bang and lots of acrid smoke about 20 - 30 minutes after I had used it. Luckily I was in the same room. Loved it otherwise.
Purchased in December 2016.
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MejicoCarrum Downs
- 5 reviews
- 2 likes
- PerfecTemp Programmable CPK-17A (Stainless Steel)
- Verified purchase
Good to start with, now piece of junk
I purchased the Cuisinart CPK17-A Programmable 1.7L Kettle from Myer in April 2016. It was a great kettle to start with, but after about 14 months the lid started to stick when the the open button was pressed. This has gotten progressively worse and now it will not open unless it is pried open, and feels like it will totally fail very soon. This kettle cost $129, so I would expect trouble free performance for at least 20 years, given our previous stainless steel cordless kettle cost only $30 and lasted for 15 years.
I contacted Cuisinart A...Read more
ustralia, via email, and they didn't even bother to respond. Its one and a half months short of being 3 years old and it has died. It still lights up an beeps, but the element doesn't heat up. $129 for a kettle that doesn't even last 3 years, premium price for a piece of junk. I have replaced it with a $20 stainless steel kettle from Kmart, and if it doesn't last 10 years I'll be shocked. I finally got around to dismantling the kettle, to see if it was reparable. After removing the cover from the underside of the kettle the evidence was clear, the element had blown, it had literally blown through the metal encapsulation. As the element is encapsulated to the base of the kettle it is not replaceable. I'm just glad it didn't catch on fire when it blew.Purchased in April 2016 at Myer Online Store for A$129.00.
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buyer bewareMelbourne
- 10 reviews
- 8 likes
Had two of these kettles - both leaked.
I purchased the red model initially and it was working fine until after about 12 months it started leaking water. I returned the kettle to Minimax and after waiting about 4 weeks, the kettle was replaced. By this stage, the red model had been discontinued so I was disappointed to accept the stainless steel model in its place - I loved the appearance of the red kettle. Nonetheless, the replacement kettle worked fine until just recently, the same problem developed. The kettle is leaking water again. So, it is going back to Minimax and I will not be accepting a replacement. I have lost confidence in Cuisinart and will not be buying this brand kettle ever again.
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WAH
- 3 reviews
- 2 likes
Great kettle, but sadly, very unreliable
There is a lot to like about this kettle — the automatic function, with six different heat levels, and especially the keep warm function, are great favorites in our family. We use the kettle all the time — multiple times each day with tea drinking people at home all day. The suggestions from Product Review to focus on —the taste of the water, ease of determining the water level, speed of heating and temperature of the outside surface are all beyond reproach — excellent. However (sadly because we otherwise love the kettle) we have had three and ...Read more
they have all broken — they have simply ceased boiling water. All three have come from Urbane Sauvage in the Tuggeranong Hyperdome in Canberra, who have replaced them without question (they are great). However after three failures, it seems there is a design fault, and we won’t be replacing this one. We’ll try to find a more reliable brand. We do have other Cuisinart appliances, and have never had a problem. The date purchased is the date of the most recent replacement. Looking at other reviews reminds me that we also had (on our second kettle) a broken lid — it didn’t stop us from using it and was really only a minor irritant. The text on the buttons wore off on our first kettle.Similar opinion? Write a review on ProductReview.com.au!
Wend0100Castle Hill
- 3 reviews
- 1 like
Really happy with this kettle!!
I looked at the product reviews before I chose this kettle and bought it 5 weeks ago and so far have not been disappointed!! It lives up to its reviews and my expectations!! I like the fact I can see the water boiling and it’s easy to see water level . It takes around 3 ni s to boil water. The outside of kettle dies get very hot as it’s bouling.
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Not happy Jan4Greater Melbourne (Metropolitan), VIC
- 5 reviews
- 5 likes
Didn't last that long.
This Cuisinart kettle didn't last that long. The kettle stopped working altogether. It would stop and re-start sometimes and then didn't seem to heat properly. The three year warranty covered me for a new replacement. I'm giving four stars because of the very good after sales service and the extended warranty.
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ZigyMelbourne
- 2 reviews
- 2 likes
Not worth the money
After exchange on the first kettle this one has passed away also.Instead of lasting 2 years it lasted 5 years
Looking at the cost of this kettle it is a premium price made in China, I will not be buying another one will go back to Breville.There plenty of other brands to choose from at better prices
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Questions & Answers
Ethelredasked
Does anyone know of an organization that tests faulty appliances to see what the problem is with them? Choice? Fair Trading? When I got my first replacement kettle, I opened the faulty one and could see no obvious failure on the electronic board - e.g. nothing was blown. I would be very interested to know if there is a deliberate feature of this particular kettle where it fails after a random number of times being powered on. I thought I was the unluckiest person in the world to have two failures within six months, never mind four within eighteen months. But it seems there are a lot or people out there who have had exactly the same experience with this model. Cuisinart have some explaining to do, in my opinion.
No answers
Melbaasked
Is it completely BPA Free? Is there any plastic at all in the kettle?
1 answer
There was a review here where the poster stated their electric hot water kettle caught on fire and the plastic melted so I would dare say the kettle has plastic somewhere
Craig Wasked
Is this kettle available in Australia?
1 answer
This is an Australian website so I would dare think this electric hot water kettle is available here in australia however, there's more bad reviews than good reviews so I would recommend don't bother with this dangerous described electric hot water kettle
Details
Category | Electric Kettles | Electric Kettles |
---|---|---|
Price (RRP) | A$199.00 | |
Capacity | 1.7 L | 1.7 L |
Features | 360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge | 360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge |
Variable Temperatures | Yes | Yes |
Construction Material | Stainless Steel | Stainless Steel |
Colour / Finish | Stainless Steel | Red |
Power | 2,400 W | 2,400 W |
Manufacturer Warranty | 3 year(s) | 3 year(s) |
Release date | Jan 2011 |
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