I really like the design and functionality of this kettle, so I have persisted for a couple of years now. But I am finally giving up. My first kettle failed within a few months and it was replaced under warranty. Than that one failed within a few months. I think that the warranty folks were a bit sceptical, but after providing further proof, I was sent another replacement. Then that one failed! I decided not to try claim a replacement under warranty, yet again. I was starting to feel like I was the problem.

After using my old backup ket...Read more

Purchased July 2020
Failed August 2020

This Kettle has FAILED after just over ONE month of use! Stopped boiling water yesterday 23/08/2020.
Tried different power-points just to make sure that it was actually the kettle. But the Kettle just stopped
working - mid boil! Just 'died' as it was boiling the water.
Very disappointed with this purchase. I read all the reviews and watched all the product videos I could
prior to purchasing this particular model of Kettle.
After all the product 'hype' I expected that it would last longer than this.
Will not be purchasing another Cuisinart appliance. ...Read more

The search for a reliable kettle goes on after this one just stopped boiling water. This is our second one after the first died within the warranty period. Such a shame because it’s a nicely designed kettle, perfectly functional (when working) and compliments the kitchen. Customer service was fantastic when the first kettled died and we were quietly confident this one would go the distance after many initial positive reviews. Unfortunately it seems not to be the case. Over the years we’ve had expensive kettles go faulty within a couple of years...Read more

I love these Cuisinart kettles, but I won't buy another one. I've had two now and both just suddenly died. They just stopped heating. The first one was purchased on sale at a good discount and lasted exactly one month past the three year warranty, then died. Since the brand seemed to have a good reputation, I thought this was just bad luck and bought another (with the assistance of a credit voucher from Appliances Online). However, this second one lasted only fourteen months, then also completely died. It's been six weeks since I reported...Read more

We have had this kettle for 10 months and been very disappointed in our purchase. While it is great to be able to heat water to different temperatures, we find it very annoying that, when 100 degrees is selected, the kettle take ages to switch itself off . It seems to boil away for around 40 seconds before eventually turning off and the kitchen gets very steamed up. The keep warm function keeps turning itself on even when we turn it off so as soon as you sit down with your cuppa you have to jump up again to switch the "keep warm" button off...Read more

This kettle is definitely not worth the price Cuisinart sells it for.
I gave it a couple of stars because it did boil water, keep warm etc.
In spite of some of what it did do properly, my husband and I are very upset and disappointed in this Cuisinart kettle's overall function.
I agree with all the other one star reviewers that this kettle has some serious faulty issues.
Cuisinart should definitely listen to what is happening with the very unhappy consumers buying this particular product of theirs!
Alas it doesn't appear to be the case because...Read more

I purchased the Cuisinart CPK17-A Programmable 1.7L Kettle from Myer in April 2016. It was a great kettle to start with, but after about 14 months the lid started to stick when the the open button was pressed. This has gotten progressively worse and now it will not open unless it is pried open, and feels like it will totally fail very soon. This kettle cost $129, so I would expect trouble free performance for at least 20 years, given our previous stainless steel cordless kettle cost only $30 and lasted for 15 years.

I contacted Cuisinart A...Read more

There is a lot to like about this kettle — the automatic function, with six different heat levels, and especially the keep warm function, are great favorites in our family. We use the kettle all the time — multiple times each day with tea drinking people at home all day. The suggestions from Product Review to focus on —the taste of the water, ease of determining the water level, speed of heating and temperature of the outside surface are all beyond reproach — excellent. However (sadly because we otherwise love the kettle) we have had three and ...Read more