DeLonghi PAC W160HP/B Questions & Answers
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Hi just wondering how do I get to and set the air conditioning settings on my W160b air conditioner please
Dear Tee,
Thank you for your question.
Please email us directly on customerservice.au@delonghigroup.com and we will forward you the manual / instructions
Thank you
Delonghi Group Team
What I'm guessing is a refill symbol won't disappear even after I've put water in it? How many litres does the system hold because I'm possibly not putting enough water in. I think maybe the level gauge has dried up and is now stuck as it won't move!
What is the air-condinor mode look like
I haven't used my portable air con for about a year and now when I start it up, it runs for about three minutes in air con or smart mode then starts to squeak and then vibrate and make a bit of noise and then says to full water tank however,, the water tank is full. help, what should I do? call an expert or throw it out as it's about 7 years old now. probably only had 100 hours use though.
Don’t know if you ever fixed this? But likely the small solenoid located at the bottom right hand front of unit. It gets jammed up with build up and won’t open to let water into the lower tank
Dear Lee, Thank you for reaching out. We're sorry to hear about the issues you're experiencing with your portable air conditioner. It sounds like the problem might be related to the water drainage system, as mentioned by Dylan M. A build-up in the solenoid could be preventing the water from draining properly.
To resolve this, we recommend checking for any blockages or residue that may have accumulated in the drainage area. If the issue persists, we suggest contacting an authorized service centre to get the unit checked, as the problem may require professional attention.
We appreciate your feedback and hope the issue can be resolved quickly. If you need further assistance, feel free to contact us.
Kind regards, De'Longhi Customer Care Team
My Penguino6 ran great as an A/C. Love it! But now that I am heating with it, it produces about 8oz of water per hour of use. I do not have high humidity, and I typically have it run off and on about an hour or two per day (just to take the chill off). Water will not drain from upper drain, only lower. I had to elevate it 5" just to set up a container that the small hose could drain into. I don't want to use a dehumidifier, just the heating element. It is way to risky to leave the heater on because it has flooded my floors twice already with minimal use...if there is a way to run the heater without water production...PLEASE let me know...
I'm having the same exact situation. Did you ever find an answer?
my delonghi makes an awful whining noise when running. do not know whats wrong. i think it needs descaling as well. can anyone talk me through a descaling process or provide a link
Can I return my portable delonghi penguin that I bought at Costco? It does not drain to the hose. I get HL every few hours! It is not as advertised! Water drain does not get water out. Don't buy this product! It should never have been sold!!!!
Where is the internal safety tank at?! I emptied the tank the water cane out the back and it still says HL and won’t work
Only the air coming out but cool at all. Any help?
The hl code is lit but tried draining it but nothing comes out won't turn on even after I hit the reset button. Any help?
Where's the reset button
Why is it flashing HL?
Hi Sherry Here is the description from the manual HL = TANK FULL Empty the internal safety tank, following the instructions in the "End of season operations" paragraph. If this reoccurs, contact your local authorised service centre. In heating mode, attach the condensate drain hose
Also here is the link to the manual for the other descriptions mentioned. external link
It look like most of us have done this. Extension piece does not fully drain it. Mine only trickles, still feels full internally but I can't see a way in side. I plug it back in 2 hours later its at HL an turning off again. I'm trying to use my heater on it. I've had it 5 years, ususally I can go several months in between HL warning. my wall heaters don't work, very frustrating.
Anne-Marie Hallwyler
The no water symbol won’t go off screen even though water tank is full. Also not producing any cold air
Same here... any success?
My delongi pac 160 has the (cl) flashing it says on manual to empty both hoses but only one hose actually had water come out the other t ticker one nothing then I let it dry out then filled it up turned it on its still doing it and it go.s cold for 3 mins then makes a thump noise and go.s hot air again bacicly no relief please help
I got the cl popping up it's said to drain both hoses sit for while and will fix but I opened both hoses only water came out of one of them and iuts still saying (cl) after i filled itup again
Hi, I have the PAC W160B model that is about 4 years old. When you first start it up its good, then after about half an hour it makes this thump noise and starts blowing warm air. It blows warm air for about 15 - 20 minutes, then it starts blowing cold air again for half an hour and stops again, so on, so on. Is it meant to do this, or does it have a problem and how much to fix. Thanks
Hi. Mine is doing the same thing. Did you ever find an answer?
This is usually cause by restrictions. To the air outlet hose
Where the heat button?
Ive got a pump failure error code how can i fix?
My air cooler is displaying CL. How do I clear the calcium and rescale it?
Buy 500ml of DLSC500
Did u end up doing it days es I'm having problems and when your cl popped up was it not blowing cold air proper ?
I have delongi portable only 3 months old went to turn it on after moving nothing happening, any help?
What does CL means? in PAC W160A
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