Delta Airlines

Booked airfare from Brisbane to New York with Virgin Australia. They code share with Delta for the LA-NY leg. Ageing 767 fleet. Made us board last then forced us to check in carry-on because overhead lockers were far too small and most passengers had over-sized carry-on bags. Water leaking from reading light above seat in front of us. FAs stuffed tissues in the leak. Everyone had their blinds down from taxiing right through to landing (illegal in Australia) so no view of anything for 6 hours. Woken up by dog's barking because Americans apparent...Read more

My husband and I were booked Brisbane Au to Seattle via Korea on Korean airlines in Business. However due to late departure in Brisbane we missed out connection and were put on Delta a bit over an hour later. We were nor particularly impressed. Howver it was a good flight with attentive, pleasant staff and even the food was reasonable in fact better than many. I am now considering them for a flight we will take early 19.
My one tiny whinge is that I had the large doonas and pillows (nice by the way) stuffed in the gap between our two middle ...Read more

The flight attendants were rude and abrupt. From Sydney Aust to Los Angeles (flight DL40 on 18 June, 2018 @ 11am departure) - worst service ever. It consisted of 3 meals and 2 out of 3 times the they just walked straight past me without any acknowledgement and skipped my meals. When I tried to call the stewards back (which was quite embarrassing) they just ignored and I had to wait till the stewards on the other isle walked by. When I advised that my meal had been skipped although I was awake and waiting, she did not care. The flight attendants...Read more

Reasons why you should avoid Delta Airline within USA, if possible.
I booked with an online agency and paid extra for a window seat before the wings for a clear view of outside. To my disappointment found no window at all at that seat (15A). Aircraft was a Boeing 737 and for still unexplained reasons, I am not being told why there is no window at that seat and why this fact is not highlighted when selecting that seat. Customer Service at Delta just sent me a seating plan for that aircraft saying it is a window seat. I have sent them a photo sa...Read more

I booked from Delta's site my tickets for Sydney <-> Denver via LA. My flight from Denver to LA was delayed and I lost the flight back to Sydney. I was supposed to arrive at LA at 21:30 but I arrived at 00:30. Delta booked me a hotel at LA in order to get the next flight to Sydney which was planned for next day at 22:30. The problem is that I had to check out from the hotel at 12:00, which means that I had to wait at the airport for 10:30 hours. Delta also gave me one coupon to have lunch (one meal in 24 hours, thanks Delta for keeping me slim)...Read more

If you can avoid flying with this airline - do so! I flew with Delta from Melbourne to Vancouver via Sydney and LAX. Delta lost my luggage in LAX and I found out when I landed in Vancouver. This was mid June. It is now mid August and I am back in Brisbane and I have still not heard a single thing regarding my claims for missing luggage as well as my expense reimbursement. There is no way I can contact them for a follow up on this - if any one knows any way I can contact Delta please let me know. To add to the horror that is Delta Airlines, the ...Read more

I have just returned from the US and booked through Virgin Australia as their Premium Economy is excellent. I did not notice that the return flight was operated by Delta Air Lines. NEVER AGAIN!
They provide an Economy seat with only three inches extra of legroom. No additional width to the seat and the food and the service is Economy. No problem except we had paid almost twice the economy fare.
When you are 180cm tall and on a 13 hour trip home you need to stretch out. Not in Delta Comfort+.
To add insult to injury the entertainment system ...Read more

Flight was from LAX to HNL Hawaii with Delta booked via Virgin. Booked first class for myself, wife and two kids. Just landed in LAX after long trip with American Airlines first class booked via Qantas, difference was unbelievable.

Even thou Virgin had assured we would be able to enter the Delta lounge to freshen up after the trip as we were virgin lounge members and flying first class with their partner airline, we were refused entry and they had security usher me and my family out, which was totally not required but not to feel special t...Read more

I received incorrect information from a Delta Airlines reservations agent in Manila regarding their unaccompanied minor policy at the time of booking. This misinformation was documented in my passenger record at my insistence because I had a hunch that I would run into problems. On the day of travel Delta Airlines did nothing to acknowledge their mistake, take ownership of the problem or rectify the situation.

Their so-called ‘customer service agents’ in Sydney are not Delta Airlines staff, with one flight a day out of Australia Delta’s wor...Read more