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Delta Airlines

Delta Airlines

2.3 from 60 reviews · View Statistics
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Reviews

  • Value for Money
    2.3 (3)
  • Transparency
    2.0 (3)
  • Seat Room
    1.8 (5)
  • Food
    2.4 (5)
  • In-Flight Service
    2.0 (5)
  • In-Flight Entertainment
    2.3 (4)
  • Wi-Fi
    1.0 (2)
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Imran
ImranSydney, NSW

Robot option is more empathetic than their customer service personnel.

published
Seat Room
1/5
Food
1/5
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Angela
Angela
  • 3 reviews
  • 2 likes

Will not refund - buyer beware!!

published

We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ)
Then we booked with delta. Corona arrives and delta cancels our flights. Delta will not refund money. Delta is charging consumers a cancellation fee if they want to get any money back...but delta cancelled the flight! How can you legally take money, not provide a service then say it is ‘your policy’ to keep the money or only give some money back. They might be cheaper but they make they have ripped off their consumers during this pandemic. Absolutely disgraceful. Please do not use this airline!!!!!

Value for Money
2/5
Transparency
1/5
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Tamara
TamaraSouth East Queensland, QLD
  • 6 reviews
  • 18 likes
  • Verified

Attendants ‘accidently’ double-charge on drinks, terrible service and food

published
Value for Money
1/5
Transparency
1/5
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helen
helenSydney, NSW
  • 3 reviews

Good service

published

Flew from San Francisco to sydney via LA.
Good service, lots of food available & entertaining was fine. Easy booking process and update using Delta website.
I would definitely fly with them again

Value for Money
4/5
Transparency
4/5
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Rowan Boat
Rowan BoatSouth East Queensland, QLD

DELTA (acronym): Doesn't Everyone Loath This Airline

published
Seat Room
2/5
Food
4/5
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Kenneth L S.
Kenneth L S.
  • 2 reviews

Atrocious, cruel check in staff @ Boston international

published

My son & wife Business class travel out of Boston international heading home to Australia. They missed their flight cos checkin staff refused to allow his wife to travel on her married name. Even when they produce their original Australia marriage cert. her passport in maiden name. No help offered, just refused to allow boarding. Refused to contact virgin-original carrier or offer any assistance. This is what u can get if u travel on delta one. Enjoy delta atrocious cruel inhumane indifferent business class service by boston international ground staff. When u ground staff delta Boston international can treat delta top customers like that u are surely a long way from human civilisation

Incentivised Review No
DestinationLos Angeles, CA, USA
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worst flight ever

published

Flew from Brisbane to LA then on to New York November 2018 window shutter broken stale food seat and table dirty from previous flight entertainment screen not working lost luggage and emails to customer service manager and CEO ignored . Avoid Delta airlines at all costs

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MelbourneKiwi
MelbourneKiwiGreater Melbourne (Inner), VIC
  • 8 reviews
  • 9 likes
  • Verified

Surprisingly poor.

published

Thought these guys were one of the better US airlines but have had multiple issues. Arrived at airport for an 11am departure which was delayed to 1, to 2 to 3 to 6pm. What a joke. No compensation or even much communication. Dont even know why it was delayed. Wasnt an airport or weather issue as other airlines on same route were fine. I'll stick to American going forward.

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Perfect flight

published

My fiancee and I flew Delta (after a 13 hrs flight from Australia to LAX which we had no complaints with virgin Australia) then we flew Delta from LAX to Vegas. We had an amazing flight with the polite air stewards who couldn't do enough to help. We flew back on the 20/10/18 at 600am after we were married and oonce again had an amazing flight. Kellieanne Young and David Brown.

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Helyne Price
Helyne Price
  • 2 reviews

happily surprised

published
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Pathetic! Never fly again!!

published

Missed my flight because of their flight delay. Paid several hundred more to arrive at smaller airport for convienence. $27.00 reimbursement...really???? No follow-up, no questions, just the way it is. Never fly Delta again!!!!!!!!

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Baggage opened and damaged.

published

Polycarbonate bag fractured. Lock broken. Bag contents rummaged through. No TSA note. No baggage claim receipt given. Still waiting to hear.

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F Sterdy
F SterdySydney

Atrocious & unprofessional flight attendants

published
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Mal
MalSydney
  • 10 reviews
  • 12 likes

Delta USA Domestic

published
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  • Verified

Terrible airliner

published
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Questions & Answers

Danielle R
Danielle Rasked

Hi
I’m flying with delta airlines early next year and I’m flying with virgin airlines first and I’m worried about their checked in luggage allowance saying the measurement is 157cm (L+W+H). I work at a bag store with luggage and majority of our large cases are over that. Are they very strict?

1 answer
Mal
Mal
Relle
Relleasked

Is there in flight entertainment on DL40 leaving Sydney 19th July to LAX at 1115?

1 answer
Howard
Howard

Yes there should be in flight entertainment.

frank fielding
frank fieldingasked

i am flying sydney to los angeles monday 26th august arrive la 6 .45 am connecting flight to calgary with westjet at8.50 am. is 2hrs and 5 minutes enough valid connection time?

2 answers
Cathy J
Cathy J

It should be ...it will sldo be dependent on the terminal.from which.you cstch your connecting flight

Dani
Dani

Was it enough time ??
I'm flying Sydney to LA arriving 6.10 need to connect to another flight to Minneapolis at 8.4. Hope we make it

Get an answer from our members

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