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Best International Airlines
77 listings
China Southern Airlines
Latest review: I was a silver member with china southern since the pandemic hit living in Australia has closed international borders they downgraded my elite membership to bronze from silver. Terrible
- Review Summary
- Transparency 3.9 (62)
- Value for Money4.2 (98)
- Seat Room4.4 (91)
- Food4.3 (89)
- In-Flight Service 4.7 (91)
- In-Flight Entertainment 4.3 (87)
- Wi-Fi3.0 (2)
Korean Air
Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice
Japan Airlines
Latest review: Japan Airlines have no direct customer service available for changes made by them. They cancel your flight and ensure they are not contactable nor interested in assisting their passengers. Many
- Review Summary
- Transparency 2.1 (9)
- Value for Money2.3 (10)
- Seat Room3.2 (10)
- Food2.9 (10)
- In-Flight Service 2.9 (10)
- In-Flight Entertainment 2.7 (10)
- Wi-Fi1.3 (3)
Singapore Airlines
Latest review: 12-14 weeks and we would have our refund, that is what Singapore Airlines told us when our flights were cancelled last year (COVID) . 9 months later we are still waiting. Definitely wouldn't trust
- Review Summary
- Transparency 2.4 (71)
- Value for Money2.4 (76)
- Seat Room3.0 (47)
- Food2.7 (45)
- In-Flight Service 3.2 (45)
- In-Flight Entertainment 3.4 (41)
- Wi-Fi2.0 (10)
China Airlines
Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online
- Review Summary
- Transparency 4.1 (7)
- Value for Money4.3 (7)
- Seat Room4.3 (7)
- Food3.7 (6)
- In-Flight Service 4.2 (6)
- In-Flight Entertainment 3.7 (6)
Royal Brunei Airlines
Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive
- Review Summary
- Transparency 2.0 (7)
- Value for Money2.1 (16)
- Seat Room3.1 (12)
- Food2.9 (11)
- In-Flight Service 3.0 (13)
- In-Flight Entertainment 2.6 (12)
Hawaiian Airlines
Latest review: We had flights to Honolulu & beyond booked for September 2020, but due to Covid-19 the flights were cancelled. After receiving their email I contacted the Hawaiian Airlines help line seeking help to
- Review Summary
- Transparency 2.1 (8)
- Value for Money2.2 (10)
- Seat Room2.1 (9)
- Food1.3 (8)
- In-Flight Service 1.8 (9)
- In-Flight Entertainment 2.1 (8)
Cathay Pacific Airways
Latest review: Full marks and much appreciation for a prompt and full refund of our unused flights due to Covid 19 from Paris to Hong Kong and Hong Kong to Sydney. We had a refund in our account just 12 days after
- Review Summary
- Transparency 2.2 (29)
- Value for Money2.3 (32)
- Seat Room2.8 (21)
- Food2.4 (23)
- In-Flight Service 2.3 (23)
- In-Flight Entertainment 2.7 (21)
- Wi-Fi2.3 (8)
Air New Zealand
Latest review: For some reason air New Zealand have got a great reputation. But ive NEVER had a good reliable flight them always delayed leaving little time at connections. The last flight i took cost me $975
- Review Summary
- Transparency 1.7 (44)
- Value for Money1.8 (45)
- Seat Room2.2 (23)
- Food2.2 (19)
- In-Flight Service 2.2 (23)
- In-Flight Entertainment 2.6 (18)
- Wi-Fi2.5 (2)
Thai Airways
Latest review: Still waiting for my refund from May 2020. Come on Thai, I thought you were at top airline? Refunds should be done as soon as my flight was canceled. Not 1 year
- Review Summary
- Transparency 1.4 (18)
- Value for Money1.7 (23)
- Seat Room2.1 (14)
- Food2.0 (14)
- In-Flight Service 2.1 (15)
- In-Flight Entertainment 2.7 (12)
- Wi-Fi1.8 (5)
Vietnam Airlines
Latest review: We booked business class return fares through Traveldream with Vietnam Airline's in 2019 for travel in 2020 which Covid cancelled. We were promised a refund with in 3 - 5 months of cancellation. Now
- Review Summary
- Transparency 2.1 (25)
- Value for Money2.1 (25)
- Seat Room2.9 (15)
- Food3.1 (16)
- In-Flight Service 3.3 (16)
- In-Flight Entertainment 3.3 (15)
- Wi-Fi1.0 (1)
Emirates Airlines
Latest review: Just received an email 1 night before my flight informing me that my layover period in Dubai has changed from 2 hrs to 9.45 hrs . Called customer service to arrange for an accommodation, even
- Review Summary
- Transparency 1.9 (54)
- Value for Money2.0 (64)
- Seat Room2.7 (48)
- Food2.7 (47)
- In-Flight Service 2.7 (48)
- In-Flight Entertainment 3.0 (44)
- Wi-Fi2.2 (17)
Delta Airlines
Latest review: We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ) Then we booked with d
- Review Summary
- Transparency 2.0 (3)
- Value for Money2.3 (3)
- Seat Room2.0 (4)
- Food2.8 (4)
- In-Flight Service 2.3 (4)
- In-Flight Entertainment 2.3 (4)
- Wi-Fi1.0 (1)
British Airways
Latest review: After a few poor quality flights on BA And now with BA saying people who are not vaccinated against Covid should have to wait in line behind people who are vaccinated we have decide not to continue
- Review Summary
- Transparency 2.5 (4)
- Value for Money2.8 (4)
- Seat Room3.0 (2)
- Food3.0 (1)
- In-Flight Service 3.0 (2)
- In-Flight Entertainment 3.0 (1)
Virgin Atlantic
Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the
Qatar Airways
Latest review: The costumer service is such a disaster. I called several times to get basic informations about my luggage and they couldn't even give any basic answer. I had to call several time because their
- Review Summary
- Transparency 1.8 (75)
- Value for Money2.3 (85)
- Seat Room3.1 (62)
- Food3.0 (57)
- In-Flight Service 3.3 (62)
- In-Flight Entertainment 3.2 (54)
- Wi-Fi2.9 (20)
United Airlines
Latest review: United Airlines has shaken my faith playing with my health during COVID 19 and patience. Never again after being loyal for years loyal and supportive. I started looking for a more respectful airline
- Review Summary
- Transparency 1.7 (6)
- Value for Money1.9 (7)
- Seat Room2.5 (6)
- Food3.0 (4)
- In-Flight Service 2.0 (5)
- In-Flight Entertainment 3.3 (3)
- Wi-Fi2.0 (2)
Air China
Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t
- Review Summary
- Transparency 4.0 (1)
- Value for Money3.0 (2)
- Seat Room3.5 (2)
- Food3.0 (2)
- In-Flight Service 4.0 (2)
- In-Flight Entertainment 4.0 (2)
Cebu Pacific Air
Latest review: Booking date 14th October 2019. For travel 17th June 2020. Flight Cancelled by airline and travel fund Established with Verification from Airline. No such travel fund exists travel fund no 249.22.
- Review Summary
- Transparency 1.7 (15)
- Value for Money2.3 (15)
- Seat Room2.3 (9)
- Food2.3 (6)
- In-Flight Service 2.3 (10)
- In-Flight Entertainment 1.8 (4)
- Wi-Fi1.0 (1)
Garuda Indonesia
Latest review: Our flights from Sydney to Holland, purchased end of 2019 were cancelled due to COVID and more than a year passed and still no refund! It is a absolutely horrible company. Never
- Review Summary
- Transparency 1.4 (26)
- Value for Money1.3 (29)
- Seat Room1.9 (19)
- Food1.6 (18)
- In-Flight Service 2.1 (21)
- In-Flight Entertainment 1.6 (18)
- Wi-Fi2.0 (2)