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Best International Airlines

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China Southern Airlines

China Southern Airlines

4.7 from 4,349 reviews

Latest review: I have purchased two tickets for my parents on 30 DEC 2019 . Ticket departure date was on 18th FEB 2020 from sydney to Kathmandu. Due to COVID 19 flights has been cancelled and i asked for my refund

  • Transparency
    4.1 (56)
  • In-Flight Service
    4.7 (88)
  • In-Flight Entertainment
    4.4 (84)
  • Food
    4.4 (86)
  • Seat Room
    4.4 (88)
  • Value for Money
    4.3 (92)
  • Wi-Fi
    5.0 (1)
Korean Air

Korean Air

3.9 from 44 reviews

Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice

Japan Airlines

Japan Airlines

3.6 from 42 reviews

Latest review: Japan Airlines (JAL) is one the most greedy and dishonest airlines I have ever dealt with and I have dealt with a lot of airlines in my life. They do any tactic and tricks to get away with their

  • Transparency
    2.3 (8)
  • In-Flight Service
    3.1 (9)
  • In-Flight Entertainment
    2.9 (9)
  • Food
    3.1 (9)
  • Seat Room
    3.4 (9)
  • Value for Money
    2.4 (9)
  • Wi-Fi
    1.5 (2)
Singapore Airlines

Singapore Airlines

3.0 from 400 reviews

Latest review: Was charged $500AUD for 7 kg excess baggage. Connecting flight scoot. And then Singapore. Charged both times. No food or entertainment on scoot. I will never fly again with

  • Transparency
    2.5 (55)
  • In-Flight Service
    3.3 (41)
  • In-Flight Entertainment
    3.4 (37)
  • Food
    2.7 (41)
  • Seat Room
    3.0 (43)
  • Value for Money
    2.5 (60)
  • Wi-Fi
    1.9 (8)
China Airlines

China Airlines

3.4 from 38 reviews

Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online

  • Transparency
    4.1 (7)
  • In-Flight Service
    4.2 (6)
  • In-Flight Entertainment
    3.7 (6)
  • Food
    3.7 (6)
  • Seat Room
    4.3 (7)
  • Value for Money
    4.3 (7)
Royal Brunei Airlines

Royal Brunei Airlines

2.8 from 122 reviews

Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive

  • Transparency
    2.0 (7)
  • In-Flight Service
    3.0 (13)
  • In-Flight Entertainment
    2.6 (12)
  • Food
    2.9 (11)
  • Seat Room
    3.1 (12)
  • Value for Money
    2.1 (16)
Hawaiian Airlines

Hawaiian Airlines

2.9 from 102 reviews

Latest review: We had flights to Honolulu & beyond booked for September 2020, but due to Covid-19 the flights were cancelled. After receiving their email I contacted the Hawaiian Airlines help line seeking help to

  • Transparency
    2.1 (8)
  • In-Flight Service
    1.8 (9)
  • In-Flight Entertainment
    2.1 (8)
  • Food
    1.3 (8)
  • Seat Room
    2.1 (9)
  • Value for Money
    2.2 (10)
Air New Zealand

Air New Zealand

2.4 from 225 reviews

Latest review: The way Air Newzealand handle the Covid-19 situation is really terrible. Flight got cancelled WITHOUT WARNING. For 3 weeks I had been requesting call back twice from online platform and twice from

  • Transparency
    1.7 (37)
  • In-Flight Service
    2.2 (22)
  • In-Flight Entertainment
    2.6 (17)
  • Food
    2.3 (18)
  • Seat Room
    2.3 (22)
  • Value for Money
    1.8 (38)
  • Wi-Fi
    4.0 (1)
Cathay Pacific Airways

Cathay Pacific Airways

2.4 from 149 reviews

Latest review: Do not book with these people. They are allowing you to book ahead with only a hope that you will be able to fly on that date. Two weeks out they cancel the flight (And they have not flown this

  • Transparency
    2.2 (28)
  • In-Flight Service
    2.3 (22)
  • In-Flight Entertainment
    2.6 (20)
  • Food
    2.3 (22)
  • Seat Room
    2.7 (20)
  • Value for Money
    2.2 (31)
  • Wi-Fi
    2.3 (8)
Vietnam Airlines

Vietnam Airlines

2.6 from 71 reviews

Latest review: I bought return tickets online from their website scheduled to fly in January. Flight were cancelled due to virus in Wuhan. It then took more than 1 month to complete a travel voucher request, and

  • Transparency
    2.5 (17)
  • In-Flight Service
    3.4 (15)
  • In-Flight Entertainment
    3.4 (14)
  • Food
    3.3 (15)
  • Seat Room
    3.1 (14)
  • Value for Money
    2.3 (18)
Thai Airways

Thai Airways

2.4 from 147 reviews

Latest review: Flights booked months in advance. Flights cancelled due to covid 19. That isn’t their fault. What happens from there is. Flights due mid April. Refund request made mid April. No contact at all until e

  • Transparency
    1.6 (16)
  • In-Flight Service
    2.1 (14)
  • In-Flight Entertainment
    2.7 (12)
  • Food
    2.1 (13)
  • Seat Room
    2.2 (13)
  • Value for Money
    1.8 (21)
  • Wi-Fi
    2.0 (4)
Emirates Airlines

Emirates Airlines

2.2 from 383 reviews

Latest review: I tried claim some emirates skywards points and there is nothing in their shop you can claim for! All their items are coorporate propaganda. Like Emirates USB Sticks, Tshirt, Mugs. These should be

  • Transparency
    2.0 (48)
  • In-Flight Service
    2.7 (45)
  • In-Flight Entertainment
    3.0 (41)
  • Food
    2.7 (44)
  • Seat Room
    2.7 (45)
  • Value for Money
    2.1 (58)
  • Wi-Fi
    2.3 (15)
Delta Airlines

Delta Airlines

2.4 from 59 reviews

Latest review: We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ) Then we booked with d

  • Transparency
    2.0 (3)
  • In-Flight Service
    2.3 (4)
  • In-Flight Entertainment
    2.3 (4)
  • Food
    2.8 (4)
  • Seat Room
    2.0 (4)
  • Value for Money
    2.3 (3)
  • Wi-Fi
    1.0 (1)
British Airways

British Airways

2.3 from 53 reviews

Latest review: The current Covid 19 pandemic is driving everyone nuts. Today is 22nd April 2020. I booked a return flight to Heathrow back in October 2019, flying 30th April.....next week!! Talk about bad timing.

  • Transparency
    2.5 (4)
  • In-Flight Service
    3.0 (2)
  • In-Flight Entertainment
    3.0 (1)
  • Food
    3.0 (1)
  • Seat Room
    3.0 (2)
  • Value for Money
    2.8 (4)
Qatar Airways

Qatar Airways

2.0 from 234 reviews

Latest review: A test of any good airline is how well they deal with problems and Qatar Airways fails miserably. As appears to be very commonplace, I experienced enormous problems getting a refund for a flight they

  • Transparency
    1.7 (52)
  • In-Flight Service
    3.2 (51)
  • In-Flight Entertainment
    3.2 (45)
  • Food
    2.9 (47)
  • Seat Room
    3.0 (49)
  • Value for Money
    2.2 (64)
  • Wi-Fi
    2.9 (14)
Virgin Atlantic

Virgin Atlantic

2.7 from 23 reviews

Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the

United Airlines

United Airlines

2.0 from 163 reviews

Latest review: United Airlines has shaken my faith playing with my health during COVID 19 and patience. Never again after being loyal for years loyal and supportive. I started looking for a more respectful airline

  • Transparency
    1.7 (6)
  • In-Flight Service
    2.0 (5)
  • In-Flight Entertainment
    3.3 (3)
  • Food
    3.0 (4)
  • Seat Room
    2.5 (6)
  • Value for Money
    1.9 (7)
  • Wi-Fi
    2.0 (2)
Air China

Air China

2.3 from 36 reviews

Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t

  • Transparency
    4.0 (1)
  • In-Flight Service
    4.0 (2)
  • In-Flight Entertainment
    4.0 (2)
  • Food
    3.0 (2)
  • Seat Room
    3.5 (2)
  • Value for Money
    3.0 (2)
Cebu Pacific Air

Cebu Pacific Air

2.0 from 78 reviews

Latest review: I was offered and accepted a full refund on 16 March. Initially told it would be two months then when two months had passed, suddenly it would be 3-4 months for the refund to be processed. It is now

  • Transparency
    1.8 (13)
  • In-Flight Service
    2.3 (10)
  • In-Flight Entertainment
    1.8 (4)
  • Food
    2.3 (6)
  • Seat Room
    2.3 (9)
  • Value for Money
    2.5 (13)
  • Wi-Fi
    1.0 (1)
Garuda Indonesia

Garuda Indonesia

2.0 from 100 reviews

Latest review: WE booked our airfares for travel in April 2020 direct with Garuda. Due to the 'virus', the boarders closed and flights cancelled. Contacted Garuda in March who advised they would not give a refund

  • Transparency
    1.4 (23)
  • In-Flight Service
    2.1 (21)
  • In-Flight Entertainment
    1.6 (18)
  • Food
    1.6 (18)
  • Seat Room
    1.9 (18)
  • Value for Money
    1.3 (26)
  • Wi-Fi
    2.0 (2)
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