Dimplex 4kW Multi-Directional DCP14MULTI

The airconditioner works fine but the lack of attachments is annoying – The unit seems to work ok, but the exhaust vent is just thin cheap plastic with no rim or edge and keeps falling out of the back of the unit. There are two drain ports but no hose for the water to drain out. These are two really CHEAP items that would have made all the difference for us when we got the unit home. After paying 800 dollars we need to go back into town to the hard ware to buy a hose and extra strength tape (in our case that was a 2 hour return trip) and then tape the exhaust vent to the back of the unit to stop it from falling out and heat the hose and fit it to stop the water from dripping over the floor. CHEAP AND UNNECESSARY EXCLUSION for two pieces of plastic that would have added a few cents to the price it was disappointing that this is what they decided to skimp on.

Mobile airconditioner not so mobile – I found the window exhaust conections at the unit and the window not easy to set up and very flimsy.Inadequate at best.Mine is sealed with gaffa tape.I also found the water drainage difficult to use and most inconvienent.Filled up very quickly in humid weather .I was going to purchase one for my 86 year old mother however she would never be able to empty the water or relocate which negates the mobile feature. The instruction says to keep the exhaust tube straight.This is only possible with floor level windows or doors.This would not be possible with regular level windows. This unit iwhilst now running well is barely adequate.

Definitely effective, with a couple of caveats – I bought one of these last year (2020) after doing a fair bit of research online. It’s for my bedroom (approx 3m x 8m). The good: -Relatively slim width -Controls easy to use -Definitely effective -Strong airflow The not-so-good: -The connections of the vent hose seem to be an afterthought (it’s basically unfinished hose that screws into tabs, no secure “click” type connections). I eventually got it to sit the way I want, but I try not to move the machine in case the hose becomes dislodged. I have a competitor machine in another room and its exhaust hose fittings are excellent. -The noise. To be fair, I’m a light sleeper, however I placed the unit at the other end of the room and the noise from the heat exchanger fan is still quite loud and disruptive for me. As such, I try to cool the room before going to bed and then turn it off.

Basically, the unit does do a good job of cooling a room for sure, but the hose connections need improvement and I’d suggest it’s used for deep sleepers, or situations where the noticeable noise from the machine wouldn’t be bothersome.

They don't make them like they used to – Purchased this unit last week after deciding to replace a 20 year old Dimplex portable aircon that still works very well but is a bit bigger and uglier than the more modern units. I wanted to stay with Dimplex as my experience with my current aircon was extremely good. The old unit would literally freeze a 20 sq metre room in 15 minutes at a rated 10,000BTU's. This unit, although rated at higher output struggles to even slightly cool the same room after several hours of operation. Extremely disappointed. So much so that I'm putting the old unit back into that room and trying to sell this unit for what ever I can get for it. Huge waste of money.

Very pleased – We bought this on the weekend and we are quite chuffed. We considered most of the portable options on the market, almost buying the Kogan 4.1kW but this was available from our local Bi-Rite for a bargain $650, included a two year warranty and a guarantee of being effective in temperatures up to 43 degrees Celsius. Unboxing revealed a slick looking machine that is indeed heavy. Our 1800x1200 sash windows are slightly too high for the outlet pipe to be horizontal (recommended) so I raised it with some wood I had lying around. Thankfully the fairly short power lead just reached the power point. I glued the window kit onto the aluminium window frame with silicone. The instructions are light on detail but I'm good at this kind of thing. The machine takes up a fair chunk of room directly in front of the window but this is for our child's cot room so no problem there.

Reviews of portable a/c indicate that noise is a common complaint. I read that this machine was rated at 51dB so I was pretty confident, only to find when I opened the box, a sticker declaring 70dB! That had me worried. Further research revealed that even Dimplex brochures are self contradictory. We waited a nervous, recommended 24 hours, before powering up.

The noise level is absolutely fine, it pumps a formidable amount of cold air into the room and out the door if so desired. It also pumps a lot of hot air out of the window.

Sure, it's not as quiet as a split system or as efficient as a window unit but it's relatively cheap, simple to install, we can still open or lock our windows and it's a huge improvement on a stinking hot room.