- DC10RC / DC12RCBW / DC15RCBW
- Verified purchase
Returned once to get a working unit Now the heat dosent work
The first unit was faulty got a new unit and aircon was great very cool just turned it around for heat mode very cool air not hot at all. Very disappointed with the whole situation. Never again would I spend this much money on a unit that barely works.
Tank full fault light doesn't go off after emptying.....
We have had two units for a year. Over summer last year they worked ok but after winter we brought them out again and turned them on. We followed the instructions for both of them. The issue is one of them has the tank full light on (yes the tank is empty)..... These units are operating in extreme temperatures or humidity conditions and are well looked after.
It's a shame as we're happy with the other unit, albeit it's a bit loud.
Cooling well but a bit loud
Have had it for about three years now. Happy to tolerate the noise this machine produces because it does a good job in extreme weather conditions. And it looks good too!
Purchased in January 2018 at Gumtree for A$599.00.
Bought this unit due to having big aluminium windows . I had to buy a bigger vent kit for the window but I knew the original was too small . Cools 2 double bedrooms quickly , it makes a bit of noise but I have had others noisier, people must remember the compressor etc are all in the room with you , slight price to pay when its 42 and the unit lowers the temp to 23 in an hr or so . Just excellent overall for rooms where a window fitted aircon is not an option
I rent so I needed something I could take with me ... I purchased this product in Feb 19 and have only just had to start using it now for the heating ....
Firstly, no hose is supplied for the heating / dehumid cycles, so you need to go to Bunnings to get a 16mm piece of hose and this means yes, the hose also needs to be hanging off the machine and out the window ... not very attractive when you are sitting inside, we hide it when guests come over.
Secondly, it is so, so noisy ... we have to put the TV on an extremely loud level to hear anythi...
Cools and heats a small area OK
I do like the small form factor of this Dimplex machine. While a bit noisy, unit worked OK in a limited area. One small but disappointing feature of most Dimplex portable air conditioners is a paper thin exhaust duct that is both flimsy and radiates back into the room a lot of heat/cold - that the machine is trying to remove from the room. Dimplex, this is false economy, try sourcing a more robust and better insulated exhaust duct like the rest of manufacturers do.
If you do not want to be bothered by constant E4 (condensate tank full) codes, the only practical way is to attach a small hose draining condensate into a bucket. Not the prettiest solution but simple and effective.
Purchased in February 2015.
Makes summer heat bearable
I live in a summer sweat box, I'm on top of a hill and the western side of the building is completley exposed to the west, one day of temp above 30 and my apartment starts to heat up, if there is a couple of days over 30 it becomes unbearable to the point of insanity, this unit has helped me to get some sleep and remain sane. It's not cheap and it's not going to turn your house into the south pole but it if you have nothing else it's worth it.
Purchased in November 2018 for A$600.00.
Reasonable product if used wisely!
Has been handy to help maintain a reasonable temperature in a spare bedroom. I purposely bought a unit that was bigger and more powerful than the recommended area size as I have had a portable air con previously and know that they struggle to achieve peoples expectations. Close the door and run the unit from before the room temp gets too hot, otherwise you will not see a satisfying result in a time period most would hope for. This will also help the unit achieve your desired temp without placing a big strain on the unit itself and your electric...ity bill. Pretty easy to use touch control panel. Better than other brands in this price point. It is a bit noisy but a small sacrifice to make. Panel used to hold the exhaust outlet tubing within the sliding window (vertical or horizontal) was about 120mm too short for my window which is a bit disappointing but I taped a bit of cardboard from the units box to fit. Overall, probably one of the better units on the market. But as mentioned previously, don't wait until the room is extremely hot before you decide to activate the air con.
Good for drying clothes
Great in dehumidifier mode for drying clothes in the winter.
Heating mode is 10c above ambient room temperature so forget that side of things.
Aircon is only good for just blowing cool air at you.
I made rigs to go in the windows and sliding doors but what I found be a waste of time as this unit struggles to cool down a small room.
I found just having the door open and the exhaust out the door worked best.
Yes it is very noisy.
Suport from dimplex is great ,
The unit is a little nosie 56db how ever it is constantly the same , easily to get used to it i would say a bit more then window unit from in side
Tested in a 29sq meter area and cooled area not supa cool but dehumanized in 20 min that made a diffrents i can see it cooling well over summer
The air flow hole is about 1/2 of window unit but has good strong air flow could feel ot around conner in another room :)
For a portable unit i am happy have had dimplex units before and i like this 1 more then o...
Would I recommend the answer is no
As I live in a rented property, I wanted a portable reverse cycle air conditioner, the product was not that efficient, was not overly good at cooling my one bedroom unit down. later on last year I brought 2 fans from big W that threw a mist of water out of them, that were actually cheaper to run and even more efficient. So mine went to cash converters, I had wished i did not wate my money on it, even the heating part was also absolute hopeless.
Excellent options for renters
This unit has been extremely handy in both summer and winters. Cools and heats well and doesn’t blow up the power bill either. This is an excellent choice for renters, if the rental has no heat pumps or air cons installed. It does require sliding windows to instal though and it quite noisy and bulky. But overall I’m very satisfied with the unit. Has made both summer and winters much better for us.
Good But A Bit Underpowered
We really hoped for big things over summer from this machine in our overly hot bedroom but it did help but it needed to be colder. The machine looks nice and is well made, it just cant really keep up with 40c plus days. It makes a difference though and its nice to sit right in front of but its a bit noisy so it has both good and bad pints. Would be OK in a study or small space,
Its OK Nothing Like Installed Aircon
It was a relief to have this in the bedroom but I was hoping for better performance than we got. It makes a difference is a small room but it was near useless in larger spaces unless you sat right in front of it. It needs to be set up near a window to put the widow kit and hot air exhaust pipe out, so that limits the places we could use it. My overall reaction was "meh" its OK not amazing.
Good enough for us
This was the first portable air con we have ever purchased, so didn’t really know what to expect. At first I was quite disappointed that the quality didn’t match built in units but once I adjusted my expectations to consider that the unit is set up in a sliding door that can never be fully insulated, I felt better about the purchase. With the vent placed directly on the bed it kept us cool through hot and humid summer days. The reverse cycle will soon come in handy. While others have complained about the noise, it never kept us up at night:m. Overall good value for a mid range unit.
Top unit for small rooms
We have been using this brand/type of cooling unit for the past ten years or so now and when they eventually wear out, usually after about four years, we always buy another Dimplex for replacement. We have tried many other brands and Dimplex last the longest and cool the best when used properly.
- DC12RCBW (3.5kW)
- Verified purchase
Super loud! Sounds broken, radiates a lot of heat on the exit pipe
I've had this machine for just over a month. I bought it from jb hi fi Erina. Initially it was ok. We had an Altise portable ac unit similar that was great. On max cooling setting it would get the room down to an icy cold 18 deg. The tiles on the floor would feel cold. I had a dimplex one many years ago. So when the altise stopped working after 4 years of hot summers work I thought I'd buy another dimplex as they were a good unit. Sadly, this one, which claims to have a greater cooling capacity than the altise, can't get the same room down to a...nywhere near the same coolness. Like another reviewer here, I agree that it seems to radiate a lot of heat out of the vent pipe, and edges where that pipe screws on to the unit. The white flexible duct is thin and it's like a heater at that end. It seems to counteract the cooling end. Not only that, but after only 5 or 6 weeks, and only being turned on about 15 times, it's now making a loud noise, like there's a bearing loose or a loose part. It kicks in at about the same time as the compressor. Super loud, no way you could watch a tv or sleep or even have a conversation in the same room as it. I'll be taking it back to the store under warranty. But it's heavy, and a huge inconvenience. I'm very disappointed with its quality and operation.
Works great indoors but not suitable for caravan
We originally purchased for our caravan and was assured by retailer it would cool our van on a 40degree day... NOT TRUE.. it failed to work so weve had to use in our bedroom instead... works well but not suit what we wanted it to do. And when discussed with retailer was toldit wasnt a fault
Falsely specified as portable, but needs to be ducted out a window
We required a portable unit able to be shifted between rooms, and ordered this unit.
The box specifies "self evaporative system - no drip tray or hose required", but when we collected the product a sticker had been added "external ducting is required to lower room temperature and dehumidify".
The unit was totally unsuitable for our purpose!! Fortunately the retailer refunded our purchase price.
Full marks to Noel Leeming NZ; but zero marks to Dimplex for false promotion
Can't live without it
I love my unit not only does the air conditioning component work well but the heating and dehumidifier is amazing as well not to heavy to move around and not bulky that it's takes up heaps of room, love the sleep option so it turns it self off and I don't fall asleep with it on reasonably sound in regards to how load it is, I've owned it for just under a year and i have had no problems with it at all and I constantly use it
Questions & Answers
Hi I have the above 3kW Reverse Cycle Portable Air Conditioner with Dehumidifier and while heating it goes in to "DF" mode which I think means defrost, but I am wondering if it is meant to be doing this while heating?
We have contacted the manufacturer with your enquiry and the response was as follows:
"DF mean defrost status. When heating function(It should be used in the winter), environment temperature is lower than the temperature of condenser, there are lots of frost on the condenser, Then the unit will not have efficiary heating air, so the unit will start DF mode to defrost, the compressor will stop and only motor working, when the frost smaller, the heating function will back to work."
After reading the manual book, I still don't understand how to use the heater on DC15RCBW.
If I have to attach a drain hose then the hose should have been included.
HEATING & DEHUMIDIFICATION - When the heating or dehumidification functions are used the upper drain plug must be removed and a drain hose* must be attached. *Drain hose is not supplied. The drain hose needs to be 16mm and can be purchased from a hardware store.
What size drain hose do you need for the heating function. The diameter not the length.
Hi John D,
16mm is the hose size you require for these models.
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