Dimplex DC10RC / DC12RCBW / DC15RCBW

Failure of my dimplex dc15rcbw portable air conditioner to cool or heat. Just out of 2 year warranty – I bought the dimplex DC15RCBW portable air conditionerin November 2019 and it failed to cool, heat or dehumidify in just over 2 years of use. Advised by dimplex in december 2021 they had no recommended local repairers. Went back to supplier who suggested that repairs would likely be uneconomical and to purchase a new one. Unhappy with both responses and as such would not recommend the purchase of a dimplex product. Show details

heat wave – G,day thought ide write a review of this cool new air cond I brought last Friday 10/1/2014. ok firstly I read other reviews about this product & was a little unsure but after a week of over 40 degres this week im dam glad I brought it. its easy to hook up to any window works great in my little lounge & love it being portable so I can move it to… Read more ·  1

my bedroom at night easy as. I was so impressed with it I showed my neighbour & he went down & brought one aswell, also its reverse cycle so that was a big plus in paying a bit more than a cooling only unit. I would recommend this air conditioner to anyone looking to cool a small to medium room, office & caravan (etc) another plus is the power it consumes only 1200 wats in cooling is pretty good I think & less for heating. I shopped around online to find the best deal then went to a shop & got a even better deal so all in all I am well happy. (ps) im not a employee of dimplex just your average person looking for a affordable & cheap to run reverce cycle unit. its 44 degress outside & inside its 27 degress, enough said. nothing

Cooling well but a bit loud – Have had it for about three years now. Happy to tolerate the noise this machine produces because it does a good job in extreme weather conditions. And it looks good too! Show details ·  1

Great – Bought this unit due to having big aluminium windows . I had to buy a bigger vent kit for the window but I knew the original was too small . Cools 2 double bedrooms quickly , it makes a bit of noise but I have had others noisier, people must remember the compressor etc are all in the room with you , slight price to pay when its 42 and the unit… Read more ·  1

lowers the temp to 23 in an hr or so . Just excellent overall for rooms where a window fitted aircon is not an option

Dimplex – Suport from dimplex is great , The unit is a little nosie 56db how ever it is constantly the same , easily to get used to it i would say a bit more then window unit from in side Tested in a 29sq meter area and cooled area not supa cool but dehumanized in 20 min that made a diffrents i can see it cooling well over summer The air flow… Read more ·  1

hole is about 1/2 of window unit but has good strong air flow could feel ot around conner in another room :)

For a portable unit i am happy have had dimplex units before and i like this 1 more then others , as i said the noise is there but its no annoying becouse it stays same even when compresser is on just a little noisier then the air flow sound

The only thing i would like to see is a handle on side of unit for moving and a beer cooler holder

The good guys wanted $1295 for unit over the top i got this unit new for under $650

Returned once to get a working unit Now the heat dosent work – The first unit was faulty got a new unit and aircon was great very cool just turned it around for heat mode very cool air not hot at all. Very disappointed with the whole situation. Never again would I spend this much money on a unit that barely works. Show details

Cools and heats a small area OK – I do like the small form factor of this Dimplex machine. While a bit noisy, unit worked OK in a limited area. One small but disappointing feature of most Dimplex portable air conditioners is a paper thin exhaust duct that is both flimsy and radiates back into the room a lot of heat/cold - that the machine is trying to remove from the room. … Read more

Dimplex, this is false economy, try sourcing a more robust and better insulated exhaust duct like the rest of manufacturers do. If you do not want to be bothered by constant E4 (condensate tank full) codes, the only practical way is to attach a small hose draining condensate into a bucket. Not the prettiest solution but simple and effective.

What a beauty I was surprised – Looked around for awhile at different portable aircons and was told not to buy them by many sales reps at good guys and JB hifi etc. But I rent so I wanted something portable I could take with me if i moved. My room in summer hits 45+ degrees on some days as it catches the afternoon sun and the Dimplex wipes this out within minutes in a room 6 x 5… Read more ·  2

mq2. Hardly expels any water into the small tray it came with and I have to empty that amount once a day and I live in a sub-tropical area. The settings are great and the auto button I favour mainly because once the room gets to the desired temps the system shuts right down till you can hardly hear it. It is on low noise to try and sleep with but I have only used in the night once so far. I await the winter to try the heating cycles. One more thing i must say that I would not buy this system for the full price as the units rrp is too much. JB hifi had a sale on with nearly 25% off the price.

Good for drying clothes – Great in dehumidifier mode for drying clothes in the winter. Heating mode is 10c above ambient room temperature so forget that side of things. Aircon is only good for just blowing cool air at you. I made rigs to go in the windows and sliding doors but what I found be a waste of time as this unit struggles to cool down a small room. I found just having the door open and the exhaust out the door worked best. Yes it is very noisy.  Show details

Would I recommend the answer is no – As I live in a rented property, I wanted a portable reverse cycle air conditioner, the product was not that efficient, was not overly good at cooling my one bedroom unit down. later on last year I brought 2 fans from big W that threw a mist of water out of them, that were actually cheaper to run and even more efficient. So mine went to cash… Read more

converters, I had wished i did not wate my money on it, even the heating part was also absolute hopeless.

Excellent options for renters – This unit has been extremely handy in both summer and winters. Cools and heats well and doesn’t blow up the power bill either. This is an excellent choice for renters, if the rental has no heat pumps or air cons installed. It does require sliding windows to instal though and it quite noisy and bulky. But overall I’m very satisfied with the unit. Has made both summer and winters much better for us.  Show details ·  1

Good But A Bit Underpowered – We really hoped for big things over summer from this machine in our overly hot bedroom but it did help but it needed to be colder. The machine looks nice and is well made, it just cant really keep up with 40c plus days. It makes a difference though and its nice to sit right in front of but its a bit noisy so it has both good and bad pints. Would be OK in a study or small space,  Show details

Its OK Nothing Like Installed Aircon – It was a relief to have this in the bedroom but I was hoping for better performance than we got. It makes a difference is a small room but it was near useless in larger spaces unless you sat right in front of it. It needs to be set up near a window to put the widow kit and hot air exhaust pipe out, so that limits the places we could use it. My overall reaction was "meh" its OK not amazing.  Show details

Good enough for us – This was the first portable air con we have ever purchased, so didn’t really know what to expect. At first I was quite disappointed that the quality didn’t match built in units but once I adjusted my expectations to consider that the unit is set up in a sliding door that can never be fully insulated, I felt better about the purchase. With the vent… Read more ·  1

placed directly on the bed it kept us cool through hot and humid summer days. The reverse cycle will soon come in handy. While others have complained about the noise, it never kept us up at night:m. Overall good value for a mid range unit.

Top unit for small rooms – We have been using this brand/type of cooling unit for the past ten years or so now and when they eventually wear out, usually after about four years, we always buy another Dimplex for replacement. We have tried many other brands and Dimplex last the longest and cool the best when used properly.  Show details ·  1

Super loud! Sounds broken, radiates a lot of heat on the exit pipe – I've had this machine for just over a month. I bought it from jb hi fi Erina. Initially it was ok. We had an Altise portable ac unit similar that was great. On max cooling setting it would get the room down to an icy cold 18 deg. The tiles on the floor would feel cold. I had a dimplex one many years ago. So when the altise stopped working after 4… Read more

years of hot summers work I thought I'd buy another dimplex as they were a good unit. Sadly, this one, which claims to have a greater cooling capacity than the altise, can't get the same room down to anywhere near the same coolness. Like another reviewer here, I agree that it seems to radiate a lot of heat out of the vent pipe, and edges where that pipe screws on to the unit. The white flexible duct is thin and it's like a heater at that end. It seems to counteract the cooling end. Not only that, but after only 5 or 6 weeks, and only being turned on about 15 times, it's now making a loud noise, like there's a bearing loose or a loose part. It kicks in at about the same time as the compressor. Super loud, no way you could watch a tv or sleep or even have a conversation in the same room as it. I'll be taking it back to the store under warranty. But it's heavy, and a huge inconvenience. I'm very disappointed with its quality and operation.

Works great indoors but not suitable for caravan – We originally purchased for our caravan and was assured by retailer it would cool our van on a 40degree day... NOT TRUE.. it failed to work so weve had to use in our bedroom instead... works well but not suit what we wanted it to do. And when discussed with retailer was toldit wasnt a fault  Show details

Falsely specified as portable, but needs to be ducted out a window – We required a portable unit able to be shifted between rooms, and ordered this unit. The box specifies "self evaporative system - no drip tray or hose required", but when we collected the product a sticker had been added "external ducting is required to lower room temperature and dehumidify". The unit was totally unsuitable for our purpose!!… Read more

Fortunately the retailer refunded our purchase price.

Full marks to Noel Leeming NZ; but zero marks to Dimplex for false promotion

Can't live without it – I love my unit not only does the air conditioning component work well but the heating and dehumidifier is amazing as well not to heavy to move around and not bulky that it's takes up heaps of room, love the sleep option so it turns it self off and I don't fall asleep with it on reasonably sound in regards to how load it is, I've owned it for just under a year and i have had no problems with it at all and I constantly use it  Show details

Need help – I have purchased Dimplex 3.5kw over a year ago. In the first year, it went well although it is quite noisy but I could tolerate it. Unfortunately, in the second summer after I turned on it for 15 minutes, it sounds like a broken machine which makes me to turn it off. I am just wondering who has experienced like me and know how to fix it? thanks  Show details

Not good – Very loud, not cooling efficiently.I had a old Dimplex which still works today. I put it back in lounge room, as it cooled the rooms a lot faster and quieter.it's nearly 20years old. Would not part with it now. It is smaller in size, with it swinging vents back and forward.  Show details

Good quality, noisy but better than a fan – Cooling performance is good directly in front of the machine. The uni works continuously to maintain the set temperature in the room, so is not incredibly efficient compared to a fixed unit (to be expected). Fairly noisy, easily blocked out with earplugs, however the noise is not painful like some appliances. Unit is unobtrusive, the ability to… Read more

reverse the ducts for heating in winter makes it very useful. Tested in a 15 m2 bedroom. Hose for window is fairly short (but normal for a portable air conditioner, so take that into account when deciding where to put it.

Great little room cooler – I bought this ac for my lounge room in my new apartment and found it worked particularly well. Was initially concerned with how difficult it would be to install, however set up was relatively easy - only took a couple of minutes. Can see how it can be a little noisy on high fan speed for a bedroom, but seems more than reasonable on low-medium fan speed. Happy with it!  Show details

Works perfectly in a small room – I bought this air conditioner to be placed in a my study room to cool down during hot summer days. The instructions are quick to understand which makes this model very easy to use. On top of that this unit is so portable so I can move it between my study room into my living room without much effort.  Show details

Keeps bedroom cool and reasonably quiet – Looks stylish and easy to use. Sits easily in corner of bedroom by window. Reasonably quiet and keeps our bedroom cool. Have used this almost every night through the summer months and does the job of keeping our room cool. Happy with its performance and its price. Does the job well.  Show details

Great room cooler – I needed an air conditioner that would keep my room cool in summer. This air conditioner does the job realy well. Its easy to use, easy control and easy to locate where you want it. Installation was a bit tricky but not too difficult. its not what I'd call a super quiet machine, espcially on the highest setting, but the trade off of the level… Read more

of noise versus the heat reduction in the room is worth it. It easily maintains an ambient temperature of 22C in my room even when its blistering hot outside

Better than expected – I put off purchasing a portable aircon because most reviews suggested that they did not work. Finally went ahead and got myself the DC15RCBW 4.4kW. Working it in a room at the upper end of recommended space it performed really well over a hot summer. Must insulate exhaust hose and seal room. Sure it is inefficient and eats up power, but so worth… Read more ·  1

it. I tended to run it on weekend afternoons and it was so great to have some coolness. Lowered ambient temp by about 4-5C, but even better when sitting a few feet in front of grill. Just the thing for renters like me. Seems like this model has been discontinued, so hopefully a new model maintains or improves on performance.

Scary experience – I was disappointed from the start. It barely made any difference in cooling a small bedroom and the noise was unbelievable. My daughter found it difficult to sleep because it was that loud and ineffective. Then after a month our safety switch kept tripping. My husband checked the unit and the outside was very hot to touch. When he turned it over… Read more

to examine it he discovered a hole melted right through the base. We were so lucky to have discovered that in time before anything more serious like a fire started. Appliances Online were fantastic in their quick response. They sent a truck to collect it the very next day and we received a full refund without hesitation. Some other reviewers seem to have found the product worked well so maybe we were just unlucky.

Good but noisy – I am pleased with my unit. However it is louder than I expected. With the white exhaust pipe I found quite a bit of heat came from it also some odor (probably just the newness of it)it is quite portable and easy to install. I will just need to work out a way to cover the exhaust hose so as to limit the heat coming off.  Show details

Excellent – I am very pleased with this purchase. It kept my room cool on our hottest day here of 46.7C. The unit is easy to move and the window kits works with my window frame. This unit is quieter than my previous unit which lasted about 10 years. The vents are easy to clean. When I needed to drain the unit it was a simple process as the plug is on… Read more ·  1

the side and not under the unit.

So far I've only used the air con and fan settings on this unit but I have no doubt the heat and dehumidifier will also work as well.