Unfit for purpose
I bought a car with rc500s installed and under warranty The dashcam requires regular maintenance to operate.
A dashcam in my opinion is to operate when required, maintenance should exist but i believe no more frequently then annually. Unfortunately my Dashcam requires daily resets and frequent memory card change.
I turned off traffic warnings as it was incorrect. I have not bothered to use the cam in over 6 months.
I upgraded software about 6 months ago, but still very poor results. I had contacted the DOD techs and their advice was to buy an...
Purchased in January 2017 at Dashcams australia.
- Verified purchase
Terrible Quality - Zero star
I purchased this DOD RC500S-2CH 18 months ago and I believe this is the time to really give my honest comments on that. since the very first days the camera goes freeze with no reason, stops working and I had to put a paper clip in my car to reset it every often. after some months when I contacted DOD they replaced it with a new one by one of their retailers, however the new one was the same rubbish, stops recording even doing format the memory card every second day as per their recommendation!
I am really regret for my decision to buy this dash cam as it is really wasting of time and money.
I won't recommend this dash cam.
Sounded great but left me disappointed
The unit looks great. Very easy to install and use. Very user friendly setup. Decent images day and night.
I bought it because it was wifi but the wifi is extraordinarily slow at over 10 minutes to download on 300mb 3 minute file. Front and back are separate files. Removing the micro SD is the best option.
I've had issues with both the units I bought where the micro SD becomes corrupted or the footage just hasn't saved. I've had to use scandisk in the PC to fix the cards.
I've contacted DOD (Canada) twice about issues. No reply.
One of my m...
- Verified purchase
Like the last few reviews i only have negative things to say (unsurprising to see DOD not warranting a response either).
Bought the unit around 1 year from DashCamsAustralia after being told this was the best.
Whilst i agree the footage is indeed great (sharp, clear and great ISO in low light), this doesnt really matter if it wont capture footage when you need it most (accident).
We were in a particular accident (behind a truck who lost its load and it ended up hitting our bonnet). After arriving home to review the footage, surprise surprise the SD card did not capture anything!
This would have made the insurance claim a whole lot easier and that was the prime reason i ended up forking $500+ for a dashcam.
Great Image but extremely unreliable
Purchased 2 of these cams about a year ago, installation was easy but immediately had issues with not recording when it should have been. Firmware update helped but still having to clear the memory every week, sometimes using a card reader as the app wont do it at times, other times it will. The video quality is excellent but that means nothing if it wont record when you need it to! Stability issues when trying to connect the rear cam as the connectors are terrible. Tried a new top of the line micro sd in each but no improvement.
I had high expectations
I have probably had this about a year or a little more now. I have been really disappointed, I thought I had purchased what was supposed to be one of the top of the range cameras around. Very unreliable in recordings, I have gone to check recordings and for whatever reason it has not recorded a fair chunk of the day.even though the lights showed it was on. Have had issues with rear camera not working , so I had to reload firmware twice . Initially lots of issues with the android app but that seems to be working better now. I wanted to run a la...rger 64gb card for whatever reason these cameras do not recognise the standard format of the 64gb card or higher so they recommend using a format tool to change the larger sd card to exfat which is what the 32gb cards are formatted to. Well had issues with the dod software to format the larger card and it ruined my new 64gb sd card. So I just use 32gb cards to save the hassle. I also early on had problems with the optional d4 hard wiring kit, so removed it and worked better after that. Another waste of money. Only good thing is the video quality is good but hopefully it has recorded when you need it. I personally would not buy this brand again. I feel like I have wasted my money and have no faith that if I am in an accident that it will have recorded it anyway. Will see if there is any updated firmware for this, hopefully it improves it.
- Verified purchase
We have recently purchased the DOD RC500S and have no idea how to use it and cannot get it to work.
You have probably guessed that we are novice users and this is our first Dash Cam.
The reason we bought it was because it was recommended by Dash Cam Owners Australia and secondly because we thought that it would be novice-friendly. Definitely not the case.
The instructions that come with the box are very hard to follow as it is just mostly pictured. You then download the PDF instructions which are more descriptive, however, what it states and...
The phone app and the camera firmware can do with some work but are usable.
I only recently purchased the unit so I cannot comment on the long term reliability yet however currently it is working just fine.
I will use a score out of 10 for each item and try to be unbiased. Noting that this is my first ever dash cam purchase.
Not much to say except it is excellent.
I found that the supplied cables were more than adequate in length for my Hyundai i30 and the Commodore station wagon. The only thing I would change is to make the connector that plugs into the rear camera a strai...
Maybe oneday they will get it right!
So my RC500s Dual Camera is setup for continuous power as parking mode was an import feature to myself. The unit randomly stops recording without warning or letting you know, the traffic information in useless due to the many inaccurate locations in the Australian data, connection to the unit via wifi is flaky as with many disconnects, and downloading via wifi off these units for a 300 mb or 3 min file will take the best part of 20 min with random disconnects to frustrate you. Overall I don’t believe many who have contributed these reviews ha...ve truly used the units. They have potential but the firmware release quality is terrible, I have missed recording events which were important because of the unreliability of this unit which is meant to be an insurance policy, a pricey one!
Both my neighbor and I picked up the RC500s. The quality of videos on his camera has been very impressive.
Sadly though, I received a faulty piece which I have now sent back for replacement. Hopefully I get a replacement quite quickly.
I will post a review once I get to test the replacement cameras.
DOD RC 500S
If you want an easy to install (did it myself in about an hour) but very feature rich dashcam - this is the one to get. Truly a set and forget device with great clarity. Unobtrusive in the field of view you will forget it is there and you can turn off the annoying prompts and reminders (You will get tired of them very quickly) but they are there for the real geeks who love the tech. Highly recommended you will not buy better
- Verified purchase
I was not satisfied with the quality of my dash cam, so I decided to research dash cams. I found the DOD RC500S-dual. I thought it was a bit pricey in the beginning but the reviews helped me to take a decision. I am happy with the quality of the recording day and night. Installation is a breeze. And the App is very easy to use. I highly recommend it. It is worth every cent.
- Verified purchase
WOW!! DOD RC500S is the Ulimate Dash Cam Package
After owning 5 previous inferior dash cams thinking each time I was buying quality at $200, I was bitterly disappointed. After having enough of poor quality video, unwatchable night vision footage, I decided to research to find out why I was always watching great videos posted online, that were so clear both day and night. Before long it was obvious, I was continually buying absolute garbage quality dash cams. In order to witness a REAL Dashcam, I had to buy the DOD RC500S. Unbelievable. Build quality, lens quality, wide angle view, clarity I h...ave never seen before is what makes up the DOD package. Stop wasting your money and time. Trust me, you will be amazed at the dual cameras. I set up my car with both cameras within20mins. Mind you I had experience form fitting the previous garbage time and time again. Apart from the shock of the brilliant clarity, you will then go on to learn about the DOD mobile phone app. It connects from the camera storage to your mobile wireless via the app. The features don't stop there. don't have any more time to tell you how good this unit is but can honestly say that you shouldn't be put off by the cost. This is a pay for what you get deal!!! Cheers
- Verified purchase
Perfect Dual Cam
Excellent Clarity both at Day & Night. It's a fabulous dash cam which can be operated by your Mobile phone via DOD app. The only downside is the price, but you get what you pay for, definitely a premium brand, I bought it with 128 GB card and the camera works even at Parking, if used with Hard wire Kit.
Questions & Answers
Gday all, many have posted issues with not saving footage including myself. For those who still have one of these I have found it works much better with this card.
SanDisk High Endurance Video Monitoring Card with Adapter 32GB (SDSDQQ-032G-G46A) I have been using this SD card reliably now for at least 6 months. It is ridiculous though that these dash cams are so sensitive to what type of SD card you use. Thanks
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.