DriveNow

DriveNow

 Verified
DriveNow
3.0

34 reviews

PositivevsNegative
47% · 1617 · 50%

Trip Completed Yes · No
Transparency
2.5
Customer Service
2.9
Price Accuracy
2.5

Reviews

34 reviews
Cheryl
Cheryl6 posts
 

Booking with ease

Our travel plans on a recent trip to the UK required us to make 3 separate car hires. Using the drive now site enabled us to do compare rental companies and book with ease.
All 3 bookings went smoothly Show details
David G.
David G.Perth, WA
 

Scammed

My wife stuck at Dublin Airport booking was completed but the car rental is now double the quote I will be placing a Default on Drive Nows ABN by lunchtime tomorrow for Tripple the amount and lodging a claim through the courts crap customer service and poor attitude you know your not dealing with professionals when you hear a dog barking in the background ,I will take this matter all the way Show details
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Rachel
Rachel2 posts
 

Rip off. No accurate pricing

Read your documentation carefully as they say extra charges may apply from the hire company. $150 extra for 3 days care hire !! That’s for nothing extra like drivers/gps/car seats Show details
DriveNow
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Hi Rachel, If you can let us know which car rental company you travelled with and the reservation number, we will be happy to contact the rental company for you.

Charlotte
Charlotte
 

Fantastic service, great vans!

I highly recommend Drive Now for booking a campervan holiday - fantastic customer service, great rates and the vans were in top condition! Stuart looked after us so well, always responding to questions and concerns promptly and he found us a great deal on a 4 van booking compared with other sites. Will definitely use them again! Show details
Roz F.
Roz F.South East Queensland, QLD3 posts
 
Jake
JakeGreater Melbourne (Metropolitan), VIC28 posts
  Verified

Amazing customer service

Highly recommend! Booked my last three campervans through them and all have been great value when comparing to other sites. The main reason I would recommend them though has been their customer service support. They have been super accommodating with changes and assisting us with our bookings. Julie was particularly helpful and look forward to booking with them again.  Show details
Nat82
Nat82Greater Melbourne (Metropolitan), VIC
 

Great service

Love the live chat service, their suggestions saved me a lot of money. I have used them in the past with our campervan holiday, always helpful and lovely to talk too. Show details
C A.
C A.Greater Melbourne (Inner), VIC
  Verified
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Nick
Nick
 

BAD SERVICE

I booked through drive now and I had to chase for my $50 deposit which is still didn't pay back from car rental company. I complained to Drivenow they haven't not done anything. So disappointed. Show details
Transparency
Customer Service
Price Accuracy
FocusFan
FocusFanSouthwest, VIC39 posts
 

Shop Around

This site looks good on the surface but after getting quotes using their comparisons for an airport car hire, I decided to go to one of the major care hire co's directly that was also listed on the quotes from Drivenow. Well, I'm so glad I did - I was able to get the same car for alot cheaper if I booked direct with the care hire co and online.....approx $127 for 1 day hire using Drivenow VS approx $80 for 1 day hire incl excess redn using the car hire co directly. As the old saying goes, it pays to shop around.

Charlie
Charlie
  Verified

Outstanding comparison web site

Having all the car rental companies on one web site to compare pricing makes it so easy. Such a simple web site to navigate around. Stress free and no time wasted, will definitely use again.

Paul
Paul2 posts
 

Do not book through these

Charge you double the price when you collect the vehicle. Fine print states these are estimated pricing. It's basically a search engine that does not offer the correct pricing.

Tammy
TammyWest Ryde
  Verified
Ken
KenHo Chi Minh City
  Verified

Is there a zero rating option???

Went to Melbourne airport to pick up car. First of all Hertz didn't even know I had a booking until I gave them more details other than my name. Then they told me they needed certain documentation such as utility bills that I was not informed of earlier. My booking was not honored and I had to go to Thrift to get a hire car which cost me 3 times more. Don't rent from this website.

Tbrig
Tbrig
 

Questions & Answers

kym m.
kym m.

I would like to hire a car from Sydney to Adelaide one way

DriveNow
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kym m.
kym m.

I would like to hire a car from Sydney to Adelaide

Walter J.
Walter J.

I need to know I have a car but I'm so upside down and I need something we can afford what can I do

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