As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Works as expected, flawless installation process
I took the ‘opportunity’ to have a Dux continuous flow hot water heater installed after my gas storage system gave up the ghost (after only 7 years, I might add).
Works as expected, slightly longer time for hot water to come through the pipes, and slightly less hot water pressure than before, but overall happy with the choice we made. (Good enough for a shower with the old water-hungry shower head, but we are looking to replace these to 3-star ones)
Unit looks good on the outside wall - about the same size as our solar panel inverter. It’s no...t entirely silent, but the sound it makes is not annoying either. Not sure whether we save anything in terms of gas use as I haven’t got a gas bill to compare yet, but as far as operation it is working just as we had hoped. One *really* annoying thing about Dux? The pestering for feedback to put this review up here was not cool. I was offered an extended warranty on parts and labour for giving a four or five star review. If the product’s that good - give the extended warranty to everyone who buys it. Product reviews need to be free from such influence. I won’t be requesting the extended warranty.
The reviewer stated that an incentive was offered for this review
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