Dux Always Hot Continuous Flow 26ECB6N

compact, cheap, pay gas only when use – Been using it for a month now and everything's fine. Bought from Bunning, they have their own Dux team and take care of everything professionally and fast. It is cheap, esp when comparing with those water-tank system, the unit is compact as well and use gas only while needing hot water.... Total cost is $3,376 including installation of the new unit, removal of my old bulky hot-water system on rooftop, fix the roof-tiles holes and all clean-up Show details ·  1

Disappointing – I bought this Dux unit 11 months ago from Elgas and had it installed by a professional plumber. The unit has always had inconsistent temperatures and is quite noisy which I didn’t not anticipate. However, three weeks ago the unit totally failed so I contacted Dux to process a warranty claim. Dux sent someone out to assess the issue the same day.… Read more

Although the assessor did not run any diagnostic tests and did not replace any parts they miraculously got it to start working and I was told it was all fixed. Then 2 weeks later the unit stopped working again. When I rang the original assessor to re attend he was incredibly rude and condescending. so I rang Dux back again and a new assessor came out. This time they identified faulty parts which required replacement. I was told these needed to be ordered and they would have to come back. I have been left without hot water for 3 days now and apparently need to wait a further 2 days before the parts are in and the plumber can come back and fix the issue. What astounds me is that despite all appeals Dux seems to think this timeframe is reasonable?? Given my experience and the poor build quality of this Dux product if you have the option don’t buy this hot water system.

I love a hot shower! – We’re very happy with our Dux continuous flow, real value for money and such an easy process to order and install. Susie knew her stuff and advised us on the right product and installer Stephen was friendly and fast. From the order to installation was 2 days much appreciated when your shower is running cold! Thanks Dux Show details ·  1