Dux Always Hot Continuous Flow 26L

Awesome Unit , Powerfull, Quiet, Economical!! – Hi I'm From New Zealand in the North Island , just have the unit Installed, and Man is this Dux unit Awesome!! .I have read alot of the reviews and most of the problems sound like Installment Issues , I Made sure my Plumber had correct size piping from cold supply 20mm to Water heater , then 20mm out hotside of Dux Heater. Hoping to get to Many… Read more ·  1

years service from the unit and it sure gives you the Hot water throughout the house quick and Constant, would definitely Recommend the 26ltr Dux unit for standard family home, hopefully support in NZ is as good as Dux Australia. Thanks again for the great unit Jason.

excellent product with 12 years of warranty – so far the unit works very well. i found it cheaper in compare to same rivals. the temperature works fine. no issue. on top of that installation was easy and installed in a cheaper price by a dux licenced plumber. Show details ·  1

Apparently this product is modern? – Moved into a house with this hot water system. The other user here, Mikey, details my problem exactly. The heater cuts out mid shower, turning a five minute shower into an eight minute battle with the tap handles. Landlord sent out a plumber and apparently it's a known issue with these models. Getting a replacement installed soon. Hopefully it's under warranty. Show details

Very very poor warranty service – We purchased this system less than 2 years ago and was installed by a licensed plumber. When working it was fine. Unfortunately when the system failed due to internal problem allowing water to come out where the electrical cable cable goes and system kept tripping and then blocked we replaced it as it was a safety issue, freezing cold and a… Read more

weekend. We took the system back to Bunnings and they refused to replace it advising it is a Dux matter. We phoned Dux who refused to honour the warranty as the system had been uninstalled. To have it reinstalled by a plumber would cost us hundreds again, and still have to go without hot water until a warranty plumber comes. On previous occasions it has taken weeks for warranty work to be done on appliances as we are out in the country, knowing this we had the system replaced due for the above reasons. Surely Dux could have tested the system without having it installed at the time. We suggested their plumber could reinstall it when he gets here for testing or we could take the system to their plumber all to no avail. It is obviously a clause put into their warranty to avoid having to honour it.

Disappointing – I bought this Dux unit 11 months ago from Elgas and had it installed by a professional plumber. The unit has always had inconsistent temperatures and is quite noisy which I didn’t not anticipate. However, three weeks ago the unit totally failed so I contacted Dux to process a warranty claim. Dux sent someone out to assess the issue the same day.… Read more

Although the assessor did not run any diagnostic tests and did not replace any parts they miraculously got it to start working and I was told it was all fixed. Then 2 weeks later the unit stopped working again. When I rang the original assessor to re attend he was incredibly rude and condescending. so I rang Dux back again and a new assessor came out. This time they identified faulty parts which required replacement. I was told these needed to be ordered and they would have to come back. I have been left without hot water for 3 days now and apparently need to wait a further 2 days before the parts are in and the plumber can come back and fix the issue. What astounds me is that despite all appeals Dux seems to think this timeframe is reasonable?? Given my experience and the poor build quality of this Dux product if you have the option don’t buy this hot water system.

Fitted in place of the broken Kelvinator – Was the first one I could find that fitted where the leaking Kelvinator was (Recessed into double brick wall). Got a 26L and condensor model in place of the old 21L. Needed a drain pipe fitted which added $100 to make $2000 installed. If it wasn't for the kids I only needed 2 kettles to have a good wash and from late December to mid April I have… Read more

cold showers anyway. Clothes we wash cold and the dishwasher heats its own water. Probably an unnecessary luxury at that price.

Great system – Got rid of the tank and put this system in, I bought the unit from Bunnings for 1450dollars. I got a few quotes from various plumbers who didn't have a clue what they were talking about and wanted to charge over 2000 dollars for install. I checked DUX website who referred Cavana plumbing, the guy came out knew exactly what needed to be done… Read more ·  1

change the the copper line to a bigger diameter. Quoted all inclusive install 1000 dollars. Very happy indeed, be very scrupulous in choosing a plumber many will do it wrong, from the various other quote I got .

compact, cheap, pay gas only when use – Been using it for a month now and everything's fine. Bought from Bunning, they have their own Dux team and take care of everything professionally and fast. It is cheap, esp when comparing with those water-tank system, the unit is compact as well and use gas only while needing hot water.... Total cost is $3,376 including installation of the new unit, removal of my old bulky hot-water system on rooftop, fix the roof-tiles holes and all clean-up Show details ·  1

Very happy, very powerful – Very good system, powerful yet efficient. Captures every bit of heat by two exchangers so cheap to run than other brands. Installed by Hot Water Maintenance Caringbah. Very good service. Thanks again. Show details ·  1

It Is Really Good – My original and 100% reliable Aquamax Continum 24 finally wore out after 23 years without any problems even after surviving and being dented by the 1999 Sydney hail storm that destroyed my garden and left Wok size dents in my steel roof. It's now a discontinued model. I went to Bunnings to look for a same again replacement and found the Dux… Read more ·  1

"Condensing" 26litre/min which also has multiple temperature controllers looks to be an exact size replacement, to easy.

The new Dux Condensing technology model has superior efficiency compared to my old water heater. The result is " I'm happy Jan".

Looking forward to another 23 years of as much hot water as you want at what ever temp you want.

It's so good to enjoy a perfect shower without playing with the taps, especially, when someone starts using water in the house and your hair and face are covered in soap. Toooo Simple, just set the temp and only turn on the hot tap in the shower, problem solved.

The bath fill feature is also a very interesting and useful feature though I don't have a bath.

Thanks Dux for going above and beyond-Replacement of unit – Over past 5/6 years I have experienced many issues with Dux solar/gas boosted system. Which had been very costly to say the least. Dux have given me a new system free of charge. Thanks for understanding and compassion. New system 26ENA5N works well. Show details ·  1

The Hot Water Is Great! – The Dux rep on the phone was very friendly and professional and answered all my questions. The plumbers organised by Dux called Cavana Plumbers were also friendly and professional. My old system was a Rheem and let me tell you, the Dux gets hotter quicker, is quieter and the pressure is much much better. So glad I got a Dux!  Show details ·  1

Replaced an old Endurance 20plus with PCB issues – Still takes a while to reach the shower due to distance from unit but lovely and warm at 50 degrees. Existing control pad was not compatible but is not required- around $200 extra fitted. These units seem an improvement on older models. Show details ·  1

Ideal size for us – Ideal system for us, the water temperature is a little lower than before, 50 degrees as compared to 60 degrees on the old system, but we prefer this, and the flow rate is excellent. So, very efficient and cost effective. Hope it lasts as long as the previous one (which was 13 years!) Show details ·  1

Excellent performance – Got it installed on the recommendation of a plumber over other brands. Initially he quoted me the condensation model, later brought this one. Works fine. Would have liked an online warranty registration.  Show details ·  1

Works very well. Happy I switched from electric hot water – The installation was arranged through Bunnings. A seamless process. Dux organised the plumber and electrician and installation took 3 hours. Very happy with the decision made on purchasing this product and switching from an electric system. The heat is consistent and uses less cold water to get the desired temperature. Show details ·  1

Very slow to get hot water to the tap – The hot water unit seems to operate well enough in providing good hot water. It just takes a ver long time to arrive at the tap, causing a lot of water wastage. Is there something that I can do to improve this situation? Show details

Hot water? Only if you're patient and lucky – We moved into our new-build home in July. It had the 26ENA5L installed - and it worked okay for the first month or two (except that it took FOREVER for the first hint of warm water to come through). In the last few months though, the warm water only lasts about 2 to 3 minutes before slowly going cold again. The only way to sort it is to turn the… Read more

tap to full hot and wait for the temperature to rise again. If you only turn it part way to FULL HOT (even just a smidge off the full position) it only keeps pumping out ever colder water. This is really not acceptable. In our old house, we had a Rheem on-demand heater installed and NEVER had any issues. I can only hope that this gets resolved because it's not acceptable in a modern appliance.

Very happy with our new hot water system – Really happy with the product. looks neat and tidy against the wall. much better than the gas hot water tank we had. Very happy with the system and the install Show details ·  1

The unit looks nice and compact, unfortunately from time to time it is not able to ignite – I have had Dux 26ENA5N for almost 5 months now and since almost the day one we have had this problem that sometime it is not able to ignite/start. Some weeks it happen once, some times it happens a few times a week. We talked to GAS company and the plumber and they said the house GAS has no issue and noticed most of the time when unplug the power… Read more ·  1

and replug back in will fix the issue for a few days. It's a bit painful when you need hot water when found out it is not available. Everything else of this unit is fine and this is the main problem. Hopefully someone from DUX side can help to get this resolved.

I love a hot shower! – We’re very happy with our Dux continuous flow, real value for money and such an easy process to order and install. Susie knew her stuff and advised us on the right product and installer Stephen was friendly and fast. From the order to installation was 2 days much appreciated when your shower is running cold! Thanks Dux Show details ·  1

Great Product and warranty – I had a leak with my solar/gas hot water system Chromagen which hasn't last for 5 years. I was recommended this product from Bunnings Hot water service and the DUX team was very responsive. Show details ·  2

This is perfect – So far so good. Unit is working great. No issues so far. Got unit 20/02/20. Whole experience was amazing from ordering to installation. Just happy to have hot water again. Show details ·  1

Great system, hot water is exactly that! – Great system, provides our entire house with hot water. We have a family of five with two young ones who love to sit in the bath or shower forever and a teenager who never seems to get out. If this system can survive my family and supply hot water then I am happy to give five stars. Show details ·  1

Expectations met – I converted from off peak HWS. The main two performance criteria I was looking for when doing my research was pressure and heat. Going on some comments I found on line and having spoken with some neighbors I decided to make the move to continuous flow gas. Once the new system was installed my expectations were met. Nice continuous hot water with… Read more ·  1

pressure to match demand. The hot water takes no longer to arrive at the spout than it did with the previous HWS. Will it be more economical - only time will tell.

Small and works really well – Replaced a large tank with a small wall mounted unit. We have a small yard and its great we now have more space. Installed the condensing model, I think it takes little longer to get hot water than the tank, no one other than me in our house seemed to notice. Installation by Same Day Hot water was quick and they took away the old tank. Show details ·  1

Excellent product – Length of Ownership - 2 months. Installation - Fast and efficient. Product - Excellent. Doesn't take long for the hot water to come through. No water pressure issues experienced. I'll be checking my next utility bill to see if we've saved money as well. Other - I have a small backyard and replacing the old huge upright tank with a small wall unit was a good decision. Show details ·  1

If she's happy - I am delirious – Had the new unit installed 2/1/20 after the old upright Rheem gave up the ghost. If 2 showers can be in use at the same time by the ladies of the house and no complaints are made about the temperature, pressure or how long before it goes cold - well I am a happy man. The install was flawless and the plumber was in and gone in an hour. Show details ·  1

Compact unit, great installation, but disappointed in its performance – Nice compact unit, excellent installation technician. I am a little disappointed in how long it takes for the water to get hot. Also disappointed in how hot it gets, need to put the water pressure on full for a shower. We have good water pressure, but cannot run two showers simultaneously, due to fluctuation of temperature.

Whole process was 10/10 – From the ordering at Bunnings, through the installation, to two months of heavy use, everything has been perfect. No problems with two showers running at the same time. Couldn't be happier with the whole process. Show details ·  1

dux plumber dont turn up to install dux hot water – I booked Dux plumbers via Bunnings stafford to put in a new dux hot water system for friday 21 June 2019 at my rental premise. No one turned up 21 June 2019 to install hot water system despite me waiting for them for over 1 hour.. I then got a call 21 June 2019 from Dux hot water systems and was spoken to very rudely and they said we rebook for… Read more

Monday 24 June 2019.I turn up again Monday 24 June 2019 and again Dux hot water systems plumbers failed to turn up again and after 3 phone calls I am falsely told by Dux that they spoke to my tenants and could not install due to some electric upgarde needing to be done. I spoke to my tenants who said no one turned up monday 24 june 2019 and this was a big lie. I again was spoken to extremely rudely by dux hot water systemsstaff. I again waited Monday 24 june 2019 for 1 1/2 hours for dux hot water plumbers not to turn up again. very unprofessional and I took 2 days off work for nothing.

Installation a breeze – Arranging the installation was so easy through Bunnings. Technician was excellent. Old tank replaced and removed within 2.5 hours. Only had the new Dux in for a week, but working beautifully so far. The DUX continuous system takes up so much less space than the old tank. And no more hassles of getting the pilot light to start. Thanks. Show details ·  2

Value for money – Best value for money after checking other gas hot water system Show details ·  1