Dyson V15 Detect Complete

I have spent thousands of dollars on Dyson Products, but the quality of the products claimed by Dyson is poor, and it is a sales and marketing trick. My house is a graveyard of expensive Dyson products. I am attaching pictures below. Today I called them for the Dyson V15 machine, for which I paid almost 1300$ on sale 2.5 years ago. It has stopped… Read more ·  1

working. I called the help desk and they suggested that, after the fault detection, I need a spare part which will cost 500$. They can offer me a discounted price of $200 because my machine is 6 months out of warranty.

This is Dyson quality that I can buy by bankrupting myself.

In the pictures, the only thing that is working is the Dyson Ball Vacuum, but it also has a poor-quality bin, which I have to be extra careful with while emptying because the latch is of inferior quality and has a tendency to open.

I had had enough of Dyson, and guys, don't be fooled by them. I am one of their fool.

Dyson Tormented, Ashwani

Extremely Disappointed — $1200 Dyson Failed in Under 3 Years, No Support I purchased a Dyson vacuum for $1200 expecting a high-quality, durable appliance. Unfortunately, it stopped working properly just under 3 years later — only one year out of warranty. I took it to an authorised repair centre and was quoted nearly half the cost of a new unit… Read more

just to fix it.

I contacted Dyson customer service expecting some goodwill support or recognition of their responsibility under Australian Consumer Law, which protects consumers even after the warranty period if a product hasn't lasted a reasonable time. Their response? No help. Just pay for the replacement part. Yes a discount was offered on the part but they were still asking hundreds of dollars.

For a product at this price point, this is simply unacceptable. I’m now lodging a complaint with NSW Fair Trading, as I believe this product has not met the durability standards expected under the law — and I’m extremely disappointed that Dyson refuses to stand behind its premium brand promise

Great all rounder for floors, carpets, rugs and tackling allergens – The Dyson V15 DC is true champ and perfect for pet owners. Notably more powerful than the mighty V11, it handles beautifully. Second, Dyson's finest HEPA filtration ensures you and your home are protected against the nastiest allergens, from viruses to dust mites. The turquoise filter is the daddy as it captures more harmful particles on a… Read more ·  1

microscopic level than the standard big purple one. Tying in with this, the slim laser head detects and eliminates fine dust and larger debris on hard floors. This specialised head isn't a gimmick; its an asset.

To see it in action on hard floors, check out my video link: https://youtube.com/shorts/RZmGeoaenhw?feature=shared

The digital motorbar captures carpet dirt relentlessly and groom carpets for good measure, too. It's anti tangle comb is also a great feature for pet hair, saving you having to untangle manually like on older Dyson's. The bin is an upgrade from smaller Dyson's, and the wand has a built in crevice tool. The Auto mode (which intelligently adapts to your floor) protects your 1 hour battery and saves you having to virtually ever manually select Boost. Max power abusers, take note as this could be the money shot... In Eco (1 of 3 power modes) you can go over 70 mins. There are some negatives; wheels can come off with regular use and one wrong move and they aren't replaceable like Dyson V6-V12 wheels. Also, the cyclone protection ribbon damages all too easy alon all Dyson's, and it particularly suffers on this and the Gen 5. While lacking an extra 10 minutes battery power (and a power button) of the flagship Gen 5, crucially for most, it's lighter, and while not as powerful, powerful enough to go above and beyond expectations.

Feature review I was in real trouble with my partner swooping for this (Dyson’s Black Friday sales can be tough on the wallet, but thankfully, also for the floors :) Moving on from the much loved V11 Outsize would be a hard act to follow. Thankfully, I did my research and the V15 —particularly in the Detect Complete complete format— is now the ‘go to’ vacuum for me (and my partner—she loves it!) Just as an FYI, this was also bought direct from Dyson, which meant I landed the floor dok for free.

A true workhorse, the V15 is a favourite for the following reasons: —Incredible power + flexibility for whatever floor, rug or carpet I’m cleaning; floors simply look great and fresher after use. — For allergy sufferers (mould, mites, pet hair, dust etc), the HEPA filter is dynamite. It traps 99.7% of all these nasties down to 0.1 microns, then puts out HEPA filtered air. Standard V15 Purple HEPA filters will do a great job also, capturing 99.9% of allergens down to 0.3 microns. —You can see what needs cleaning; The laser head (for hard floors, tiles etc) makes all that nasty (invisible) fine dust visible so you can see and rid of it. With a lower profile, it is lighter and gets into more awkward places. For clean freaks, this is truly next level. —In Auto mode, the machine adjusts to the floor type or dirt level. For example, if on a floor or carpet that is very dirty or dusty, it will go into boost mode. —The floor heads for carpets are very impressive, as they have all the cleaning power of previous Dyson heads with a gate (+ / - ) to increase or decrease intensity. It also glides to save the extra weight, which is mega cool to put it lightly! — Removing pet or human hair is doddle for this Dyson, with anti tangle combs within the digital motorbar. This also features on the anti screw tool, which is great for cars, couches or pet stations. It is trickier to clean, but gently prising out any trapped debris with a narrow tool usually does the job. —The click-in battery takes the drama out of removal, and you can buy a spare if you choose. Charging time is 4.5 hours, but with an hour of power, you don’t have to obsess over constantly charging. Plus, with up to 70 minutes in Eco mode depending on the type of attachment used (which is often good enough performance wise), you won’t be tempted to keep switching to Boost. Flick it to Auto and the machine will do it for ya; smart and efficient to save you less stress and get more vacuuming done.

Rather than a standard aluminium wand common to most Dyson's and the V15 range, this version also has (from the Gen 5 series) the built in wand crevice tool and brush, plus a snazzy gold finish. Just so it’s extra hot, the floor head roller and cyclone top also is golden, making it look as good as it performs.

While I don’t have pets, I work professionally in homes with lots of dogs and cats, so my Dysons get a proper weekly work out. Keeping this in mind for large, dusty homes, big families and/or places with pets, this works the V15 hard, so be proactive in ensuring you remove hair and blockages. For example, check fluff hasn’t circulated around the rollers on the inside of your motorbar and clear to avoid damage to your brushbar or motor, and clear wrapped around hair for smooth movement on your laser detect head. Tweezers are a great way to clear this and some small scissors or a penknife for hair on the smaller wheels.

With power comes sacrifice, so be realistic; for example, if you use it on wafer thin rugs, you will have to go in eco mode and set the gate to -. Also, the filter will need cleaning more often (which the digital display will alert you to) but you can be proactive and tap both the filter and the top of the cyclone when emptying the bin to minimise disruption. Once you are aware of this and provided you are happy with the trigger and the weight (Dyson do have lighter or power button options) this vacuum is a dream performer.n action

LEMON or NOT – I have mixed feelings about my Dyson V15. I bought it directly through Dyson so I would not have any 3rd party warranty issues, this worked out very well. The problem is firstly the vacuum head was faulty and replaced, then the motor unit was faulty and replaced and then the battery only lasted 2 months and was replaced. So basically through… Read more ·  1

warranty issues I have a brand new V15 "again" Two things came out of this, firstly I obviously got one of the rare "LEMONS" from the factory and secondly the Dyson warranty process works brilliantly. One thing I am happy about and that was buying it from Dyson directly!!!

Great tech but built quality not so much great. Got replacements for free – On 19/06/23, I brought the V15 detect complete. I like the functionality and the technology of this vacuum. However, the built quality of the product is not up to the standards. This is the First Dyson Cordless vacuum that I've purchased and the sole reason was that its DYSON. Within 7 months, the rubber is starting to peel off and the built-in… Read more ·  2

dusting tool has scratches all over it. We live in a 2 bedroom apartment and have no kids and pets. We use our vacuum twice a week. Not happy with the quality of the product. Please find the photos attached as proof.

09/02/24 EDIT- After contacting Dyson customer support and letting them known about these issues, they sent me the replacement for the QUICK ASSEMBLY WAND & the MAIN BODY for my Dyson V15. Thank you for your excellent customer support.

Effective vacuuming for small to medium areas – The Dyson V15 is a very effective vacuum cleaner for small to medium areas. Boost is a very efficient and effective mode however the battery life is only for about 10-11 minutes. Very efficient extraction of dust, dirt, fur on hard floors and carpet. Ensure you purchase a spare filter to ensure you can vacuum whilst your original filter is drying. Easy to empty. Show details

Dyson never let us down! – This is our second Dyson cordless vacuum, the battery in our first died and I felt it was time to upgrade rather than replace the battery again. We had the V8 Absolut previously and boy, I can’t emphasize enough just how much the suction power has improved on that model. I will say, I don’t use the laser detect head often on this one, I find it… Read more

a little small and kinda triggers my OCD, BUT the regular tangle-free head is a dream to use.. I love how the power adjusts based on surface and dirt level, it means I can clean my large house on one charge. I’ve had one issue with an attachment since purchase, but Dyson support were very helpful and immediately sent me a replacement no questions asked.

Amazing vacuum - daily use – I bought the Dyson V15 to replace my Dyson DC45 that was getting old and needed to be replaced. I had it about 8 years and had always been happy with it. I was absolutely blown away by the V15! Just to test I vacuumed using my old DC45 and then vacuumed again with the V15 and it picked up so much more dust and dirt (see pic). It just confirmed my… Read more

suspicions to get a new vacuum! I use the V15 daily and it still has great suction and picks up a lot. It was meant to be a quick daily vacuum but it has even replaced my corded vacuum as it does such a great job. The filter needs to be cleaned every so often and this does help with maintaining the machine. I absolutely love the tangle free head, I was constantly removing hair and dog hair from the DC45 but I have not had to remove hair once from the V15, has saved me so much time. My mum was so impressed by my vacuum she bought herself one the next day! Definitely worth it and highly recommend.

Love! – I wasnt going to review just yet, but I have to. My old dc23 is still a great vac but way to heavy now I've done my back. This Complete straight from Dyson is the same as detect but with a few extras. It has inbuilt nozzle in the wand so you just slip the wand off and you have nozzle or brush right there. It also has the nozzle that can go on the… Read more ·  2

end when you detach the head. The laser head I did think was a gimmick, but you can see heaps of fine grit you've missed on hard floors. I have a malamute and a rough collie so fur is everywhere. With this vacuum I now actually vacuum every day as its, dare I say pleasure. The other electric head gets all the fur and the cannister does fill fast if carpets are a mess. But even if you over fill it its still easy to empty. I vacuumed this mat with my old dc23 then used the v15. I over filled the cannister and then filled it to line from what I thought was a clean mat. The floor stand is so easy in a corner to just grab and go. To do a whole house of carpets I cannot comment on battery life. But to do a long runner, 2 large area mats and 4 small ones plus the hard areas the battery did a great job. I didn't even need to use boost just auto This has exceeded my expectations. I hope it keeps it up