An improvement from previous versions
Effective at picking up pet hair
A little pricey
Reviewer Photos & Videos
Sending Back to Dyson for the 3rd time!!!
I am so disappointed with my V11 Absolute. I am sending it back to Dyson for the 3rd time for trigger failure. The first time they replaced the battery, the trigger still didn’t work, sent it back again and it has worked for 3 months and it’s broken again! It’s out of warranty in July. I do not want it repaired. I have asked for a store credit. My Old Dyson barrel vacuum lasted 13 years. I don’t think I will get another. It’s so frustrating sending it back and being without a vacuum especially when I spent $1200.
Purchased in July 2019 for $1,299.00.
- V11 Absolute Pro
Amazing! But not without faults
I have had the V11 for a year now - I got a great deal during Click Frenzy.
The house I have been using it in is 3x1, and the V11 is the perfect size for a place of this size. Generally when I finish cleaning on auto/medium mode I still have 30-40 of cleaning time remaining. I've never run out of battery in a single use. It is super convenient for cleaning the car. The powered mini motorized brush is fantastic to get sand out of the carpets in the car. I no longer have to lug my corded vacuum outside nor do I need to find an extension cord to ...
Purchased in May 2020 at Dyson for $999.00.
Shouldn't Dyson recall its product to fix the trigger issue?
My V11 broke down less than 1 year. It started having trouble with the trigger and then it completely stopped working. Dyson replaced the main body when I called up which I appreciated. We decided to open up the faulty body see what happened and we found the trigger was cracked inside. The trigger wasn't engineered to withstand the constant pressing. The replacement already started showing trigger problem again.
Googling on internet, this is a common issue and there are even YouTube video to show how to replace the poor quality trigger.
Purchased in February 2020 at JB Hi-Fi Retail Stores for $1,050.00.
Horrible performance - regret buying
Yes, the cordless feature is convenient but when you have to go over the same spot multiple times to pick up any spec of dust or dirt, terribly inefficient. With dark hardwood floors, this is very obvious. Vacuum is only 1 year old and the trigger has just failed and has to be brought in to service - given no time frame on how long it will take to be repaired so we are without a vacuum for who knows how long. Our Miele vacuum lasted 10+ years with no problems and regret giving it away.
Purchased at Harvey Norman.
Vacuum is heavy.
Only does a half decent job on the “boost” setting which then runs the battery out very quickly.
The stick attachment slowly became loose and was replaced by Dyson 4 months ago. Went to use the vacuum tonight and the new one has completely come off from where is attaches. Will have to call in the morning to see if they will replace again.
Blocks all the time in multiple areas of the machine.
Really regret getting rid of my Miele vacuum which was less than half the price of this absolutely poor excuse of a vacuum.
Purchased in February 2021 at JB Hi-Fi Retail Stores.
Excellent vacuum. Powerful. Easy to use
Use this vacuum on all floor surfaces timber, vinyl, carpet as well as soft furniture and performs well on all would definitely recommend this product to anyone who is interested in a quality easy to use powerful vacuum
Purchased in January 2021.
Terrible; waste of money!
The reviews for these were so good I decided to replace our 16 year old Dyson corded vacuum (that vac was awesome, lasted a lot of heavy use over 16 years and never missed a beat. Finally some of the plastic connectors broke and I figured it was time to replace it).
They said this new v11 was so much more powerful than the previous model. Having never used a cordless Dyson that sounded impressive.
All I can say is that the previous models must be really bad. I’ve have various “dust busters” in the past that had similar suction. Honestly, th...is Dyson is like an old fashioned sweeper my nana used in the ‘70s paired with a low powered vac. Without the sweeper head this thing is useless. With the sweeper head this thing flicks this back at your feet & ankles as you pass over it. Dry/raw rice, dry cereal, bits of lego, anything. I used to tell my kids if they didn’t pick up all their Legos they’d be vac’d up and never seen again. Well that threat is non-existent with this top of the line Dyson, it just flicks it around the room. This is also a heavy vac (I opted for the bigger one, thinking it’d be better). It’s awkward to use and difficult to get the attachments on & off (needed at least for emptying it out). It also gets blocked very easily.
Purchased in June 2020 at Dyson for $1,200.00.
Omg! What can I say, I am in love. No longer do I struggle with power cords, I just have to start vaccuming. Suction is great, filter cleaning a cinch and drum emptying a breeze. Best vac ever!
Makes Cleaning Easier
I love my updated Dyson Stick Vac. With more options for cleaning different surfaces I can't fault it. And a bigger drum to catch the dust means you don't have to empty it as often.
Purchased in April 2020.
- V11 Absolute
Failed in under a year
Trigger has completely failed. Terrible design as you need to press the trigger for the vacuum to work - there is no way to lock it on or any on/off button, you constantly squeeze the trigger as you vacuum. It started to lose its sensitivity and then completed stopped turning on within 2 weeks of problem arising. The trigger button is now completely depressed, as in the internal spring that usually bounces it back has become compressed. Such a massive design flaw for such an expensive vacuum.
When it was working, the vacuum was convenient bu...t average. It does not suck things up going backwards over them, only on the forward motion. On the medium power you get around 26 mins, but then moving up to high you get around 8 minutes. The high setting is still not as good as vacuums you plug in as we now have a Miele bagged vacuum that is leagues better than the Dyson ever was (and only cost $300). I would recommend giving this vacuum a miss and picking up something from another brand that offers an on/off switch so that you do not have to continuously squeeze a trigger for the vacuum to operate. Quite an obvious design flaw in and of itself, but they clearly did not do enough durability testing as it seems the trigger failing is a common issue among users of this vac. This simply should not occur when purchasing an item around the $1000 mark. It seems Dyson no longer stands for quality, but rather using that consumer sentiment to churn out as much overpriced garbage as they can get away with. Harvey Norman has been unhelpful with the process of remedying the situation, advising it could take weeks to be seen by Dyson. They could clearly see the unit was no longer operational despite being charged, but kept insisting as they were not “Dyson technicians” that they could not confirm if there was anything wrong with it until the unit was assessed by Dyson, who may authorise a refund if it's considered a major fault but more likely will repair it – just in time for it to break down again out of warranty in a year at which point the repair would be out of pocket. It isn’t worth the hassle; I wish we had looked into other brands instead of buying into the Dyson hype. Quality is just not there anymore.
Purchased in March 2020 at Harvey Norman for $899.00.
- V11 Absolute Extra
A family all rounder
Have been using the Dyson V11 for a few months now. Was in search for a freestanding stick vacuum as an everyday machine. As we are all aware, there are many products out on the market. After some thorough search we settled on the Dyson V11. Initially, I was leaning towards the Dyson V8. The V11, fortunately offered more for me and also considered future use.
Let’s start with pros: - yes it’s a stick and can be easily transferred from right to left hand. This may not be an issue for some, but true to others. For me, I tend to rotate from one ha...
Purchased in July 2020 at The Good Guys for $1,197.00.
Battery problems after 6 weeks left it on charge all night and still showing only 70% & no power to my Pro & a friends !
Carpet & hard floor use .
It works great when it works but my concern is 6 weeks for a problem to occur like this is absolutely ridiculous and such a inconvenience.
Purchased in January 2021 at Dyson for $1,300.00.
V11 trigger works when it wants too
The v11 has been nothing but trouble , it’s pretty bad when you spend $1000 on a vacuum, you would think it would last !!!
1 st problem was that it just stopped working altogether and luckily it was under warranty so was sent out a new body, awesome!!
But now the trigger works when it wants too !! So now what ??
Luckily I still have warranty so another body ??
Come on dyson seriously get with it ..
Not bad but pricey
Does a good job overall but you can’t pick up certain debris when pulling backwards. Once the head stop spinning the vacuum is not very strong. Had it for 3months still works well, the price it definitely a bit rich for vacuum.
Purchased in November 2020 at Harvey Norman for $1,195.00.
Cleaning made enjoyable
Had my Dyson V11 Absolute Pro for 3 months now and made cleaning much, much easier and actually enjoyable. I have 2 long haired cats and this vacuum picks up all their fur from everywhere. A tad heavy for one arm use and have developed some biceps pain initially but have since gotten used to it.
Purchased in November 2020 at JB Hi-Fi Retail Stores for $1,179.00.
We use this on timber and carpet, since purchase all we have had are problems. It keeps breaking down. We have sent it back to Dyson 3 times. I'm over it now will never buy another Dyson product.
Purchased in December 2019 for $1,100.00.
Great vacuum cleaner
This vacuum cleaner has made life very easy for us. It is easy to handle, quickly picking up things. The floors have never been cleaner.
I would love to just have an extra battery or if they could make the battery life longer. Need to keep recharging.
Purchased in November 2020 at Harvey Norman for $1,100.00.
Waste of money
Suction is so bad the boost function needs to be used to be able to do a decent vacuum so you don't have to go back over & pick up what has been left on the floor. But using the boost function, the battery only lasts about 10 minutes, no good for a bigger size house. Wood floors could be vacuumed on the mod function but certainly need the boost function for carpets. The convenience of no cord is good, that's the only good thing about this vacuum cleaner!!
Purchased in October 2020 for $1,299.00.
Garbage, waste of money. Constantly gets blocked and switches off. Would never buy a dyson again. Used on wooden floors. 1 pet. Works on on rugs but again, constantly thinks it's blocked, even when it's not. Stops and starts. Terrible.
Purchased for $1,000.00.
Faulty with multiple send backs and very poor customer support from Dyson!
I bought a V11 in March. Few months in, it stopped working. It would charge but just would not turn on. I called them and was given a new motor. Same thing happened again! I called them and asked if they wanted me to send the machine back and they said no, and sent me a new motor. Vacuum wouldn’t turn on again and this time around it was a week before Xmas and they made me send back the machine with no replacement being sent. I have no vacuum over Xmas. I just called them to see where the repairs are upto and on their support line was just told...there is a 180 minute wait. Can believe I’ve spent so much money on a vacuum that has had its motor be relaxed three times! And no replacement vacuum sent over the most important time and then a 180 minute wait! No email correspondence from them or anything. Just two invoices sent they don’t make sense at all! So disappointed!
Purchased in January 2020 for $900.00.
Questions & Answers
I have my vacuum v11 fluffy for about 2 years and now it stopped working. Whenever I press the trigger a short 1 second sound comes and then that's it nothing happen.
Hi I was vacuuming today when suddenly it's just stopped turning on, the display works fine and the chamber is completely empty, took it out to clear the dust and all, but when I click the trigger a short 1 second sound comes on but the motor doest start at all
We are sorry to hear about this and are only happy to help.
Please get in touch with our Dyson Experts via phone, live chat or Facebook Messenger. You can find our contact details here: https://www.dyson.com.au/support/contact-us.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
Why does the V11 pulse in Eco and normal but works fine in boost mode
We are sorry to hear you are experiencing a difficulty with your Dyson V11 machine.
If your machine is making a pulsing sound, we would encourage reviewing this video to check for any obstructions: https://www.youtube.com/watch?v=UPhUdUOEj2E
If this difficulty continues or we can assist further, please get in touch with our Dyson Experts. You can find ways to get in touch here: https://www.dyson.com.au/support/contact-us
This latest Dyson cordless and handheld vacuum cleaner shares many of the same features with previous versions, yet offers improved functionality and battery life.
- Boasts a 6-layer filtration, including a HEPA filter, to remove as many pollutants and particles as possible
- Offers three modes of operation: Auto adjusts suction to optimise battery life, Eco extends battery life, and Boost Mode provides an extra powerful suction
- Includes a automatically adjusting vacuum head that adapts to different floor types, which means no stopping to swap attachments
- 60-min running time, which is 20 mins longer lasting than the V8
Points of praise:
- Like other Dyson handheld and cordless vacuum cleaners, the V11 was exceptionally effective at picking up the pesky pieces of pet hair that clung to the floor.
- Reviewers bought the V11 as a replacement for other Dyson vacuum cleaners they had owned and were not disappointed. The most notable improvement appeared to be the vacuum’s suction capacities.
- For some, this was their first time using a cordless vacuum cleaner. Fears of the vacuum’s battery running out fast were put to rest when reviewers saw how durable and long-lasting the vacuum was.
- From cleaning tiles to vacuuming couches, the variety of attachments made transitioning from surface-to-surface easy.
Points to consider:
- Although most reviewers were pleased with the performance of this V11, some mentioned that they thought the price tag was a little high.
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||0.76 L||0.76 L||0.76 L||0.76 L|
|Weight||3.05 kg||2.92 kg||3.09 kg||3.09 kg|
|Attachments||5 standard tools||5 standard tools, plus the Fluffy head||5 standard tools, plus the Fluffy head, extension hose, mattress tool, and flexi-crevice tool||Includes a replaceable battery, 2 cleaner heads and 5 tools|
|Running Time||60 min||60 min||60 min||60 min|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Mar 2019||Mar 2019||Mar 2019||Mar 2020|
Visit official website
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