Dyson V11

The trigger on our machine broke outside of the warranty. You cant simple get the trigger repaired, the entire body needs to be replaced which is very expensive and quite frankly extremely wasteful.
We cant afford to replace the entire body and now have a very expensive vacuum sitting in the cupboard. We will never buy Dyson again because of this.

Just doesn't have enough suction. Constantly stripping it down (it never has a blockage), and we follow all the cleaning instructions. Tried to talk to Dyson about it while it was under warranty - they were only interested in telling me how to break it down to clean the machine, again....... Have brought the brand for over 15 years, but no more, based on this model. Really, really expensive and pretty much useless, but now stuck with it until I can afford to replace it! Very disappointing experience.

Suction is great on floors. LCD showing battery life is helpful as well.

A couple of negatives, however.
Tools included to do window sills just pick up thicker dust and push fine particles around - even on Boost mode.

The black bristles on the spinning heads come off partially as well. They should be stronger if we’re paying through the roof for a Dyson. Apparently, the previous owners only had it for 6 months. Filters get full too quick as well.
The last thing we want to do after such a big expense is to replace roller brushes & filters.

Purchased in Jan 2021. Battery completely died 6 months later. Returned it and had a new barrel and battery replaced. Still the machine is woeful. Suction is weak, when it actually works. The internal chamber is constantly getting blocked. Cleaning filter after the smallest of vacuums. It's purely designed to fail or make you go crazy with the time spent trying to get it to work! Do yourself a favour and DO NOT BUY THE DYSON V11 unless you're a glutton for punishment. I've always been a Dyson advocate but this machine is just wasting my time and money. So disappointed :(

I have been very impressed with this product. Its suction is as good as a plug in and the battery life will pretty much do a med sized house on one charge using med to high suction

What impresses me most is the after sales service. Dyson take a similar approach to Apple, and you really pay for what you get. Their local support centre is very quick to answer the phone, and they are pragmatic. I recently had a minor issue with the button on mine - and it is a few months out of warranty. They have fixed the problem no problem even though I am a m...

We have been using this vacuum for a year now. It performs reasonably well and have great suction power, easy to maintain and use. Would recommend this to anyone thank you.

The Dyson V11 really doesn't have strong enough suction on anything other than boost mode (when it then lasts less than 10 mins), it gets blockages easily and in just over 1 year, two parts on it already broke. They were replaced with no fuss but nothing ever broke on my 13 year old Miele (which I've now gone back to). The dyson can't suck up anything that is more than 1cm without either failing to suck it up or getting a blockage when it does. You spend a lot of time cleaning out blockages, washing filters, finding faults, etc. It's rare to...

Dyson machines are a bad relationship they work, but when they don't they really don't.
My example of this is I've only seen my dyson twice this whole year, as its constantly being sent back for repairs, With only a short month left on my warranty at this point it feels like their wasting time to clear themselves of the product warranty.
And they keep replacing the battery which they think will fix it but there's something else clearly wrong with it, and I've told them that countless times, so they go ahead and replace the battery again and "A...

My floor vacuum with barrel and roller ball (not Dyson) had finally started giving up on me after 8 years of hard work, and i decided to upgrade to a stick vacuum to suit my busy lifestyle and as I don’t have a “overly dirty” house, with no kids or pets this was perfect for the two of us

Pros:
Can do my whole 280 square metre house with the setting on the lowest on one full charge
Can do main areas (2 bedrooms, lounge, kitchen, hallways) with high or boost level
Attachments included make further cleaning easy - such as mattress and crevice to...

Purchased my Dyson V11 Absolute Pro for $1249. I have a toy poodle so it does not shed any fur. I have looked after it and cleaned it regularly,it has worked well for two and a half years, last week the motor suddenly stopped working. Dyson charge so much for their products they should last longer 2 1/2 years very disappointed and disgusted, will not purchase another Dyson.

Vacuum is great. Usually I don’t write reviews on products but Dyson after sales service is extremely good.
In two years time they replaced the faulty and broken parts without any hassle.

I've edited my review a few times based on ongoing experiences. It's gone from 5 stars to 1 star and now I've settled on 4 stars. Here is why. The actual use of the V11 is easily 5 stars. And also my customer service experiences have also been 5 stars. But the fact is I'm now onto my 4th unit in 3 years. The V11 is a premium product with a 2c bit of plastic for the trigger mechanism which I have broken twice. I was also sent a replacement unit which was faulty on arrival. Every time however Dyson and also the local agent have been excellent and...

The cordless Dyson V11 “on” switch button does not last! If consumers are to expect to pay for a highly priced product, the MOST important component on the machine should be assessed and last beyond 12 months of purchase date!! And especially not happy that there is only one service company in all of WA. How ridiculous is that!!

I will NEVER consider purchasing another Dyson cordless vacuum that does not have a secured “on/off” switch. And will be sharing my experience with ALL my family and friends .

This stick vacuum is good and reliable and a must have for families with young children. We have had it 18 months or so and we have had no issues with this model. The battery is still working well. It is used every day or multiple times a day but it doesn't get a heavy work out as we use it mostly in family room to clean up after kids as we have a robot vac for the rest of the house. We mostly use it mostly in the family room on wooden floors although I have used it in bedrooms on plush carpet and it works well. The extra large head is super ...

The vacuum works well. Attachments all ok.
Problem was the trigger broke 6 months out of warranty. Bought a replacement part on eBay. Plenty of videos showing how to pull apart and fit a replacement so obviously I am not an outlier case.
Dyson pride themselves on design but they clearly have missed the target with the trigger part. Classic fatigue failure of an under engineered part.