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I got this vac two weeks ago and so far I am delighted with it. It is so convenient to just lift it off the charging dock and run up and down the passage way and over the loungeroom. It came with two turbo heads, one for hard floors, but I find the carpet head does my kitchen tiles, so I don't need to bother swapping. Battery life is excellent - you get at leaast 40 minutes on the auto mode, which is medium speed, which I find is more than powerful enough to pick everything up that it needs to. I've had a DC08 vac since the early 2000's and tha...t was great too, but so, so noisy! Well, this new stick vac is pleasantly quiet. You can actually easily talk over it. And of course, emptying the bin is a ten second process of ease. All in all, if you can afford the money, I reccommend it highly. I just hope it lasts many years to justify the $1200 price tag!
Fast and easy
Great vacuum with heaps of power. Great battery life and so easy to just grab out at go. No chords nothing to worry about. One filter to clean and as easy as running it under the tap to clean.
Purchased in November 2019.
- V11 Absolute
- Verified purchase
I know it is a good machine but definitely over priced and battery lasts 6 minutes less than the advertised time.
Very compact,stylish and quiet..picks up anything very easily ...i use it to clean my car too
Great vacuum cleaner
This vacuum cleaner is very easy to use. There are different settings for carpet vs floor boards. The battery lasts a long time, at least 30 min. The head swivels well and different types of heads let’s you get into all crevices. The only thing is that the battery is bulky and heavy
Customer service sucks
Hi I have had the absolute for seven months I use it every day very happy with it while it works reported problems with Dyson to be told it needs a new battery and it will take 5 to seven days why can’t it be replaced I use it every day so annoyed I have paid top dollar for a product that doesn’t last my next vacuum won’t be a Dyson
Love my vacuum
I use my Dyson for my hard floors and carpets . Absolutely blown away with the performance of this device. Worth every cent. When there was an issue, the customer care took care of the problem promptly and diligently.
Extremely good dust buster
It would complete replace the traditional vacuum cleaner if it lasted longer. It can do everything the big Dyson can do and some better (not having a motor head on my dc54 at the time) comes with handy attachments. Fast and easy to clean, unbelievably powerful. My partner says we don’t need a big vacuum anymore. It’s easier faster to get out for a quick clean up etc but I say it’s a great addition to the vacuum family having a big house.
- V11 Absolute Pro
- Verified purchase
Was great while it worked which wasn’t long
Vacuum worked great for 3 months. Then it died and the warranty process is slow, tedious and leaves a lot to be desired. Lots of emails and talk but not a lot of action. For weeks I have been stuck with an $1,100 piece of art that looks good from afar but is far far from any good. Save your money folks, my 3rd and last Dyson I’ll be buying.
Purchased in September 2019 for $1,100.00.
You just can't beat a Dyson product!
They simply make the best Vaccum's available! I have had 2 vacuums and 2 of the stick models over the years. I replaced ONLY because I wanted to upgrade. I love the ease of use and power offered in the stick models, which are fantastic on all floor types. My sole wish is that it stayed powered longer.
Only vacuums in one direction
Firstly I love all the other Dyson cordless vacuums. I was excited for this purchase of the new v11 but could not be more disappointed. This only vacuums in one direction - a forward sweep picks up great, but pull it back and it just gathers all the debris and pushes it back toward you. Dyson have confirmed this is as a result of the new design of the v11 head, told me to get over it and have refused a refund or exchange. Please do not buy the v11 it is nowhere near as good as the older models. Also, Dyson were infuriating to deal with. I hope this model is exposed for the junk it is.
Purchased in January 2020 for $1,000.00.
This is the best home appliance I've ever had. It's quiet, it does the job with out plugging and unplugging. We vacuum out apartment in 10 minutes. MUST HAVE honestly.
Works well but quality lets it down
We purchased a Dyson V11 Pro in May last year direct from Dyson Australia. It was working effectively up to late November last year when the carpet head stopped working. We took it to Dyson Service in Melbourne only to be told it was working when they tested it. On Friday we were using the machine and the noise from the power head suggested it was not working properly. It sounded like it had sucked up a bag of marbles. We took the brush bar out and noticed that pieces of plastic had sheered off the gear end of the power drive system. We took it...to Dyson Service today and they were extremely apologetic. Initially they advised a minimum 5 day wait for a new power head from Sydney and they rang later this morning to advise the entire V11 Pro vacuum would be replaced with a new one. It's a great vacuum cleaner but the quality issues are a worry for something that expensive.
Great product, battery works well and suction is good
We had a V6 animal for 4 years and it was time for an upgrade so we bought V11 and we love it. Works perfect and suction is good. It adopts with different surfaces automatically and the suction changes accordingly.
THIS VAC IS USELESS WHEN IT COMES TO HAIR NOT HAPPY JAN.
If you have hair then expect to clean your vac every time you use it it gets stuck everywhere and you have to pull it out everytime otherwise the roller at the back stops spinning and now 7 to 8 months the rollers are missing hairs the back roller HARDLEY rolls i have wooden floors and the felt on the bottom it will not last the year. And if you like vacuuming one way well that's all you can do don't go back and forth the dirt will flick away or get stuck at the back or not suck it up at alI vac under the bed and so forth the vac cuts out I'v...e had enough. And for the money HARDLEY WORTH it. Could off had a ducted vac for the same money and it would have vac the car as well where this can't so not happy with this product waited so long to a fort it. Going to return it back and get my money back not worth 1200 dollars in my opinion . And I have been vacuuming for 30 years so to rate this product its like useing a 30 dollar black and Decker product where you would but in bin. But now I'm going to have to waist my time to take it back and explain my self to the guy. Like it's not bad enough that I've had to clean this thing every time i use it for 30bucks I would have just but it in the bin.
Very good on carpet very bad on tiles
Very good build quality
But over $1000 and cant do tiles poor engineering . Unfortinly this is where the unit fails. Tile flooring is this machines enemy. We have a long hair cat and does a out standing job getting cat hair on carpets but fails on tiles.
Oval all its a good unit, provided your on carpet.
- V11 Absolute
- Verified purchase
Simply perfect! Worth every penny
Bought Dyson V11 Absolute during 2019 Black Friday sales and can tell you it is worth every penny. Extremely easy to use, sleekly designed, powerful, reasonably quiet and much more.
I used it on tiled and carpeted floor as well as rug for all kinds of mess a 2-year-old can possibly make and the outcome was brilliant!
Battery life is excellent as I used it on Eco Mode for 36 minutes and the battery was still well above half. It is so easy to use that we clean the whole house 3 times more frequent than before.
Expensive but very good
Let’s be honest, it is quite expensive and the filter at the rear requires regular cleaning
I still however stand behind the quality of the appliance and charge is more then enough for the regular home
The dog doesn’t mind using the small head on him too which sort of combines brushing and hair pickup
Totally, totally worth every cent.
Best upright vacuum ever! I have floorboards and carpet and use it on both without a problem. Totally, totally worth every cent. Picks up every speck of dirt, fluff and hair. Hides easily away between use in small hall cupboard and is always ready for action. An absolute winner.
- V11 Absolute
- Verified purchase
It’s ok. Not really worth the money.
We have vinyl, hardwood and carpet flooring in our home. I bought this in hopes of making it easier to clean up after my two toddlers, with the ease of not having to lug around a big vacuum plugged into the wall.
I find it extremely heavy, and you have to hold the lever on while you’re vacuuming, I liken it to holding a petrol pump on. I get cramps in my hand after two mins of vacuuming.
When on carpet mode it’s so powerful it just pulls the rug inside it but doesn’t actually pick up the crumbs.
I would prefer to use my $300 Electrolux. Not a fan.
Why are Australian's ripped off by Dyson
Why is it that companies are so keen to ripp off Australian customers. While I'm quite happt with Dyson products, I consider it outrageous that Australian customers are treated with such disdain. Dyson is selling the V11 Torque for USD$498 (AUD$714) including the floor standing Dok (AUD$149)and a choice of extra tools or cleaning kit valued (AUD$130). Yet in Australia we're being gouged AUD$1,098 for just the V11 Torque with a AUD$74 smaller cleaning kit. Unless Dyson changes its attitude to honest dealing with Australian customers, my next pur...chase will be with its competition. I'm told LG offer a very competetive, and in some respects better (ie. interchangeable batteries), product. Dyson should offer the same product pricing and specially globally, with only the currency exchange rate affecting the price
Purchased in December 2019.
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Questions & Answers
Hi, I purchased the V11 Absolute for my daughter in-law, mounted it on the wall and she used it twice.
It now won’t start, no blue light showing on charger.
Power is still at power point, also before it totally stopped, it wouldn’t turn off with the trigger, just kept running.
It’s not even three weeks old, and she has no vacuum cleaner..
I purchased it using my qantas frequent flyer points, so who can we contact to either get it replaced or repaired?
Dyson Team ..Dyson
We are sorry to hear you are having trouble with your V11. If you haven't done so already, we encourage getting in touch with our Dyson Experts. Our team are available via 1800 239 766 (just have your machine handy when calling) or email@example.com, Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm AEDST.
We look forward to hearing from you and assisting.
Is the V11 absolute pro good for picking up long haired cat hair in carpet?
Dyson Team ..Dyson
The V11 Absolute Pro features our High Torque Cleaner head. It is our most powerful cord-free cleaner head yet, with stiff nylon bristles that reach deep into the carpet to remove dust, dirt and pet hair.
We are confident you'll be happy with the performance of the Dyson V11, however if you have any queries (before or after purchase), our Dyson Experts are available via firstname.lastname@example.org and happy to help.
I have a Dyson v11 absolute and when I use the automatic head it makes the loudest vibrating rateling sounds eveyone thst hears it is in shock a Dyson makes such a loud noise . There is no blockage it does it on tiles and carpet and is almost to powerful evan on low! It chews up the dust and whatever is on the floor then spins and flicks it out the back
Oh thank you! So do I call them and make a complaint and see where I send it to ? Did they service or replace the part?
Dyson Team ..Dyson
This is certainly not what we would expect your machine to do Lynley.
Please forward your details and the serial number of your machine to email@example.com and our Dyson Experts will be in touch and happy to help.
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