41 reviews
We’re really happy with the Tokyo as a sofa. It’s comfortable to sit on, looks great, and feels like a quality piece of furniture. As a bed, though, I was a little disappointed. I can feel the join where the mattress folds out, and it digs into my back when I’m lying on it. Adding a memory foam topper improved the comfort a lot, but I still… Read more
notice the join underneath.
If Ecosa could make the sleeping surface completely seamless, this would easily be a 5-star product.
Reviews with attachments
I love these Sofa Beds, great prices and so comfortable. They look good too. Some more colours would be awesome but so much better than other ones. Show details · 1
Couch is really comfortable, although the fabric is synthetic and feels horrible on your hands, like a microfibre cloth. Would be perfect if not for that Show details · 1
Excellent Sofa Bed – Bought the Tokyo Sofa Bed for ease of converting a sofa to a bed and it did not disappoint! Delivery was prompt and driver was very kind. No issues with unboxing and assembling. I do recommend having someone to help when aligning the side and back pieces as it can be tricky to line up but otherwise no dramas. The couch is comfortable without… Read more · 1
being too hard or too soft. The sofa bed is on the firm side, but that is my preference anyway. Fabric is a bit scratchy but I would imagine it'll soften up over time. Super easy to fold out and just as easy to turn back into a couch. My only gripe is that the sandy beige colour looks more like a light grey than beige. Still super happy with this purchase
AMAZING – i absolutely love this sofa very comfy no springs no fuss looks amazing love the colour Marigold King Sofa Very Happy Show details · 1
Better than advertised – This couch is the best Well made, easy to put together, the info about it was all accurate, i love it. Its comfy to sit on, comfy to lay on, looks wonderful in the yellow. Honestly hard to fault for anything but if i REALLY had to find something negative, it would be that the zip for the bed could have a better cover but even that is perfectly fine. Show details · 1
Positive reviews
I got the sandy beige Tokyo sofa bed, which is incredibly comfortable and super easy to put together (especially for someone like me who 9 times out of 10 messes up IKEA furniture). Ordering and delivery was very easy and quick. I also went into the store in Nunawading and the staff there was super helpful in answering all my questions and the… Read more · 1
deliveryman who brought the sofa was also so incredibly friendly. All round a great experience with Ecosa and wouldn't hesitate to recommend them.
Very impressed with Ecosa. We ordered the tokyo sofa bed late on a Sunday, it was delivered free by 3pm the next day. The product was really easy to assemble, thick fabric, and bed is perfectly firm. Its comfortable as a bed and reasonable as a sofa. The seats are deep and back has good support. We read some reviews about it being too firm as a… Read more · 1
bed but its great (yet to sleep on it though). You can feel the join a little, so we bought a topper which is perfect. Customer service is impressive also. We had a query we sent 9pm on a monday night and it was resolved before 8am the next day.
The sofa bed has the right amount of firmness/softness to sit on. The 1.5 seater is the perfect size for 1 adult and 1 child to sit on comfortably. The arms are angled perfectly that it’s easy to lay across it and drape your legs over one side. It is so easy to set up as a sofa bed that my 4 year old can set it up! It’s comfortable to sleep on and so convenient in our lounge room. Highly recommend! Show reply
Negative reviews
Would love to say it’s a wonderful sofa bed… but we are still waiting. Have two boxes… waiting on two? Why are they shipped separately? The first two were delivered over a week ago. We have two huge boxes taking up so much space. We can’t build it. We bought with plenty of time for our guests visiting this coming Wednesday. But now I’m doubtful… Read more
they will have somewhere to sleep. Emailed customer service and have heard nothing.
I never leave bad reviews but I feel like this is the only way to get some help.
Multiple faulty pieces – Had two faulty parts delivered, extremely slow customer service too. After receiving a couch with a faulty back rest I spent weeks getting a new one delivered only to find out it was faulty as well. They also wouldn’t take the faulty piece back and I had to dispose of it. I now have a faulty couch set up at home. Show details
Hi Annalise, We apologise for the disappointing… Read more
Good luck – Customer service sucks! Couch came with no screws or legs and rather than resending them straight away I was bounced around customer service representatives that seemingly delayed a resolution. Almost been 2 weeks and still no sign of them, currently have a half assembled couch in our living room and a mountain of boxes we luckily kept which were… Read more
required to provide photos of the missing parts. Couch looks nice and comfy, I look forward to sitting on it at some point in the future…
Hi Sam, Thank you for sharing your feedback. We… Read more
Find out how Ecosa Tokyo Sofa Bed compares to other Sofa Beds
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Recent reviews
This sofa was easy to put together and is so comfortable! I love the feel of the fabric! It's also really easy to convert between sofa and bed! I have already recommended this to my friends! Show details · 1
Very high quality sofa bed. On the firmer side for a couch (which is my preference). Can feel it is well made & strong. Perfect size. Easy set up. I could not be happier! Show reply
Comfortable, easy to assemble, solidly built. A great addition to our home. Show reply
Great - was reasonably easy to assemble as a 1 person job and the sofa is comfy. Haven't use the bed function but looks easy to convert. Show details · 1
Comfy, stylish sofa that effortlessly transitions into a bed - no springs poking your back and no awkward dips. Great quality and totally worth it. Show reply
Love my Ecosa Tokyo Sofa Bed! It's the perfect addition to my apartment and blends in nicely with my decor Show details · 1
Comfy sofa bed which was easy to assemble and looks great. Feedback on the bed itself is positive too. Show reply
Very stylish, easy to assemble, easy to convert to a bed and very comfortable.
4 boxes but no couch – Our "couch" that we ordered in November is still sitting in boxes. We were delivered 2 incorrect parts and have had 4 different team members "urgently" helping us since. We have had 4 huge boxes crowding up our one room apartment since before Christmas and keep being passed around with no end in sight or offer of remuneration. Absolutely appalling customer service and can't in good conscience recommend Ecosa to anyone. Show details
Hello Kara, We are truly disheartened to hear that you… Read more
Find out how Ecosa Tokyo Sofa Bed compares to other Sofa Beds
Know better, choose better.
Great sofa – Good choice. Great delivery, easy-peasy to assemble. The arctic blue colour is lovely and the fabric looks very qualitative and cat-claw proof. Really easy to convert to bed as well. Haven't slept on it yet but looks comfy. Only thing is I wish Ecosa had matching foot rests! Show details · 1
Great! – This sofa bed looks great, is really comfy as a sofa and a bed, was easy to assemble and arrived the day after I ordered it- what's not to love! Show reply
Very happy – Great looking armchair, I needed something smaller than a double sofa bed, but bigger than a chair, so this is perfect and very comfortable. Show details · 1
Great sofa – Really nice sofa, comfortable to sit on and very nice material. Really quick delivery. Show details · 1
Perfect and looks amazing – Easy to assemble with clear instructions. I ordered the Queen size and managed assembly by myself but the mattress was a little heavy. Couch mode is Firm but that's comfortable for us. Haven't had guest use the bed mode yet but it's so easy to set up Show details · 1
Excellent – Easy enough for one person to put together once I slotted in the armrests. Looks good and comfortable as a sofa and, although just a little bit hard as a bed it’s nothing a mattress topper wouldn’t fix. All in all it has been an excellent choice and delivery was seamless Show details · 1
Missing parts though the sofa feels lovely – The Tokyo Sofa Bed feels great and looks great. I cannot comment on the experience of sitting and lounging on it as it was delivered with missing parts. It was an arduous process to follow up regarding the missing parts with very little communication to keep me in the loop about when the parts would be dispatched - this was time and effort on my end. Ecosa provided me with a $100 voucher when I asked for compensation for which I commend them. Show details · 3
Perfection – Exactly what we wanted. It is very sturdy and comfortable. Assembly was a breeze. Show details · 1
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Hello Jayden, We’re so sorry to hear about the delay and… Read more