Great sleep on the the Koala Byron Sofa Bed – We are extremely happy with our Koala Byron Sofa bed. Our priority was for a comfortable bed and sleeping on the Byron is as comfy as a proper bed, but even better, the sofa is so comfortable too. The style and colour make the sofa bed a great addition to our study. Show details
Very happy with this purchase. The framework is extremely sturdy, amazing quality and great comfort. Assembly definitely needs two people, but it sure is easy to follow. Cherry on the top, it’s made in Australia. In future, we will be investing in another set of covers. Highly recommended. Show details · 1
Follow-up · The cover material is great. You can choose between three different textures if I’m not wrong. It’s going well. We will do a steam clean soon or maybe a wash. We also tried the bed. Once the bed was out we didn’t fold it back because we just got lazy watching tv laying down. The mattress if good for a fold out couch. I wouldn’t mind a firmer… Read more
Great couch. Bed is a little bit too soft for me personally. There's also a noticeable dip in the middle of the mattress, where it folds and where the sliding base starts, but if you're not trying to sleep smack bang in the middle of the bed you probably won't notice it. The covers are a little bit too scratchy but not a big issue in the grand… Read more
scheme of things. I would happily buy this couch again. The couch itself is spacious and very comfortable.
Byron Sofa Bed (3rd Gen) – 3.5-Seater / Sand Bank (Luxe Edition) Price paid: $1,956.50 AUD This sofa bed has been a major disappointment, especially given the price. To begin with, the delivery was late and didn’t arrive until around 10pm, which… Read more
is completely unreasonable and poorly managed.
Assembly is unnecessarily frustrating. There are several parts to put together, and the covers rely heavily on Velcro to stay in place.
Unfortunately, the fabric pills extremely easily, and it’s nearly impossible to work with the Velcro without damaging the material. Once the fabric touches the Velcro in the wrong way, it’s permanently ruined. For a product marketed as “Luxe,” this feels cheap and poorly designed.
Although the covers are removable and technically replaceable, replacement covers cost around $1,000, which is more than half the price of the entire sofa. Charging that much for fabric of this quality is hard to justify.
The mattress design is also deeply flawed. It’s folded in half and held together by two straps that constantly come loose, causing the back of the mattress to become uneven. As a result, the back cushions slide into the gap created by the fold, making the sofa uncomfortable and unstable.
While the mattress itself is large, it’s positioned sideways, meaning that when used as a bed, you are forced to lie sideways relative to the sofa. This makes it impractical for anything other than sleeping — it’s useless for lounging, watching TV, or any activity facing forward.
The fold point in the mattress is very firm, and you can clearly feel the bed base underneath, which significantly reduces comfort. After purchasing, I found several independent reviews describing the exact same problems, suggesting these are known design issues rather than isolated defects.
Finally, I do not believe the reviews on Koala’s website can be trusted. I’ve owned this sofa for several weeks, yet I was never invited to leave a review and I am unable to post one directly on their site. This raises serious concerns about how customer feedback is being collected or displayed, especially given how many issues this product clearly has.
Overall, paying nearly $2,000 for this sofa bed feels unjustifiable. Between the delivery issues, fragile fabric, poor design choices, and questionable review transparency, I’ve decided to return it. I would not recommend this product to anyone expecting quality, durability, or honest representation at this price point
Follow-up · The refund process was a bit fussy but Koala has fully refunded for what I've paid. I replaced it with another brand and model and can confirm that I wasn't wrong for returning the Koala one!
Reviews with attachments
Still a winner after a full year of use! We’ve now had the Byron Sofa Bed for just over a year (purchased in March 2024), and I can confidently say it’s held up beautifully - both in function and appearance. We originally bought it for our guest room, and it’s been used regularly by friends and family. The conversion from sofa to bed is still… Read more
smooth and effortless, and guests consistently comment on how comfortable it is to sleep on (a rare thing for sofa beds!).
The green fabric remains in great condition- no sagging, fading, or piling- despite daily use as a reading or lounging spot. It’s also been easy to clean, which is a bonus with a toddler in the house.
Structurally, it still feels solid and supportive. No squeaks, no loose parts- clearly built to last. The modern design still looks fresh, and it blends in beautifully with our home’s decor.
Yes, the price was on the higher end at $1,815, but one year in, I can say it was worth every cent. It combines practicality, style, and comfort without compromise. Highly recommend if you’re after something that does more than just look good.
Very good sofa bed. Slightly wide but good. Very comfortable Show details
very good product! I love my Byron Sofa Bed. My kids love it when his friend come to my home to sleep over! Show details
Best Home Purchase Ever! – Honestly one of the best home purchases I’ve ever made. Needed a fold out bed as an option for guests to stay after having our second child and losing our spare room. The lounge looks incredible and is so comfortable as both a couch and a bed. Has already come in handy as my partner is sleeping on it rather than our bed at the moment while my pregnancy snoring is apparently off the charts! Thanks Koala Show details
OUTSTANDING – The best couch we could have asked for! Incredibly comfortable both as a couch and as a sofa bed, with so much room we fit 4 people comfortably. The cappuccino colour works perfectly with any furniture too - we could not be happier. This couch has become our pride and joy! Show details
Mixed reviews but overall my advice would be it's a great choice if you really need a sofa bed. It's comfortable as a bed, although very low. Very deep as a couch so you can lay all the way across it and sleep on it as a couch. Sitting on it as a couch though isn't great. The sides kinda dip in towards the armrests. Comfy if both your legs are on the couch, but not if they are sitting on the floor like a chair seat
G'day Mirna, We are sorry to hear about your experience… Read more
Latest follow-ups
Love the couch, all my family and friends comment how beautiful it is. The service is exceptional, from order to delivery. And the plus is it’s a sofa bed in my studio apartment, my perfect solution for guests who stay over. Show details
Follow-up · it is a beautiful couch. The length of the Byron is luxurious. It is a very comfortable couch. The delivery. Two men. Couch comes in boxes. Was delivered to me to my lounge, despite living in an apartment, brought up in lift. Myself and a friend put it together in about 1 hour. I have not used as a bed, but is easy to convert. Also you can change the colour of the fabric, at any time. Hope this feedback serves you well.
In-depth reviews
- +2
Worst couch ive ever owned...ever..seriously – I honestly hate this thing. I was soooo excited after seeing the adds on tv ... now im disappointed and infuriated. It's honestly the worst design ever! If you had it in a spare room, with no one ever sitting on it, it "might" be ok but this thing i swear... the sofa cushion you sit on, constantly slips forward multiple times a day, so then… Read more
the back cushions slip down inbetween the back and the sofa cushions you sit on.... pushing it further forward so then it sags at the front...... and all this causing the two side/armrests of the couch to have extra pressure placed on them and damage them... making the whole situation 100000 times worse and happening more oftern.
They have literally used two bits of maybe 10-15 cm long of velco expecting them to stop this wole situation happening... news flash it has not a chance.
Minimum 4 times a day i have to fix it. Im a single mum who weighs 60kgs, with a tiny baby, i live alone,never have guests... so i even begin to imagine how infuriating it would be in a family or couple situation!!
DONT DO IT!! SAVE UR MONEY AND GET A COUCH THAT IS ACTUALLY RELAXING TO OWN NOT A CONSTANT CHORE!
Photos below are after having to get up AGAIN for about the tenth time today TO fix THIS BLOODY THING AGAIN... last two Photos are after fixing it.
***** just like to add that 99% of these positive reviews are in regards to the bed part of it and I’ll give it that it’s isn’t terrible to sleep on but 99.9% of these positive review CLEARLY SAY ITS IN THE STUDY OR SPARE ROOM OR USED ONLY AS A GUEST BED ….. NOT AS A COUCH EVERYDAY OR AS THE FAMILY SEATING B OPTION SO DONT BE FOOLED
G'day Trina, We are absolutely gutted to hear that you’re… Read more (+4 replies)
Find out how Koala Byron Sofa Bed compares to other Sofa Beds
Know better, choose better.
Sturdy, Intuitive, Handsome (and I'm not just talking about me) – Sturdy, handsome, and long enough to truly (and comfortable) fit two people when used as a sofa bed, the Byron Sofa bed was a no-brainer for me. The quality material (which we've come to take for granted with Koala) is on full display, with the wood feeling firm, stable and durable. I was initially worried the arms were going to be flimsy, but… Read more
they're solid and can easily support me (90kg) sitting on them (not Koala recommended, just my own experience).
The installation was easy, intuitive, and Koala has provided all the necessary steps. It took me about half an hour with a friend, and by the end, we had a brand spanking new sofa bed.
The fabric looks great, and the Green wattle is such a killer colour also.
I'm impressed that Koala could package their famous mattress technology inside a sofa bed, but with this sofa bed in the house I can rest easy knowing my guests (and even myself) can have an amazing night's sleep whilst on the couch.
If you’re thinking sofabed, look no further – Love my sofabed! While it’s not advised that you sleep on this long-term, I bought the sofa bed as a long-term bed. I do not have space for a full sized bed as I need to fit my office into my bedroom as well. I wanted a sofa bed that was going to be easy to put together, comfortable and aesthetically pleasing for when I need to do video… Read more
conferencing for work. Since receiving the bed in late 2023, I have slept on it as my full-time bed every night for six months. I have no complaints and I can confirm that sleeping on the bed has not caused pain at all (I am 35 years old with a few chronic issues).
Prior to using the Byron sofabed, I had the Cushy sofa bed which I really wanted to love. Whilst the Cushy sofabed had a thicker base, it wasn’t suitable to be used as a permanent bed. You need to place a mattress topper on it before you can sleep on it which made putting it away troublesome, and when in bed mode, the folds in the Cushy sofabed do sink in and was uncomfortable for long-term sleeping.
The only fault to the Byron sofa bed is that when I pull out the bed base and push in the bed base, something gets stuck underneath the sofa. I believe this is because the sofa bed is quite heavy and i have it sitting on thick carpet and therefore the ground is uneven for the wheels to travel. If you place it on a hard surface you should have no issues.
Ps the hidden compartment is such a great feature!
Positive reviews
Could be the most comfortable sofa bed ever designed. It’s as close as you can get to a queen size mattress when set up and as a lounge very comfortable as well Very high quality fabric and easy set up Show details
Love our Byron Sofa Bed!!! It is the perfect style of couch and still surprises our guests when we pull it out to become a bed. I have found that the material pills faster than expected but after a few emails with the customer service team, they helped us out with a fabric shaver. Show details
Our guests got the best night’s sleep on our new Koala sofa bed! They found it very comfortable and both slept well. I would highly recommend this as an option for a spare bed.
Negative reviews
Comfortable but a flawed design – This sofa bed is comfortable and looks nice. The frame construction seems pretty good. The sofa bed looks quite nice. There is one constant annoyance however. The fabric covering the foam base has shifted which makes it hard to velcro it in place. This has meant that the base now slips forward which causes the back cushions to drop. We are constantly having to readjust the cushions as a result. Show details
G'day Mike, We are absolutely gutted to hear that your… Read more
Visually appealing but lacks functionality as a sofa – The Koala Byron Sofa Bed is undeniably stylish and adds a nice touch to any living space. However, I had to return the product under warranty due to a significant design flaw. The Velcro holding the seat cushion to the frame does not securely hold it, causing it to fall forward and sag, creating a very uncomfortable sitting experience. While the… Read more
bed is comfortable, the sofa design is subpar. Overall, it's visually appealing but lacks functionality as a sofa.
G’day Tri, While we try and do our best to get that… Read more
Not a good sofa bed – My partner and I bought this sofa bed at the end of last year when it was still called the ‘beauty sofa bed’ before the name got changed and I wish I’d listened to the negative reviews under that name and not purchased it. We had a terrible experience with it falling apart every time we stood up after sitting down. We ended up returning it because… Read more
it became impossible to live with after a short while. This review is very much real and not incentivised and I’d definitely not recommend this product - the sofa part slips out every time you sit down and just isn’t well constructed. It might work if you only plan on having it in a spare room and don’t need to sit on the sofa, otherwise it’s not worth it. Such a shame as it looks nice.
G'day Lewis, We're so disappointed to hear your Koala Sofa… Read more
Recent reviews
We love it but we had the zip come off twice. Koala has great customer service though for refunds or replacements. They've got your back! The mattress is so comfy for sleep too, like sleeping on a cloud, My kids says.
Find out how Koala Byron Sofa Bed compares to other Sofa Beds
Know better, choose better.
Such a stylish sofa, which makes it stand out from other sofa beds which tend to be chunky and unattractive. We slept on this for weeks when family were staying and the mattress was great. So not just aesthetically pleasing, but comfy too! Would definitely recommend. There was a small problem at delivery when one parcel had the wrong colour item instead. The team were excellent in sorting this out for us.
We purchased this couch for our play room and have enjoyed the bed for our weekly family movie night. Stylish and comfortable! A friend has bought the same one based on seeing ours in action! Show details
Much better compared to the Byron v2 which kept falling apart. The v3 has so much to offer, just the fold part of the couch is saggy when in sleep mode to the point where you feel like you're falling into it... I call it the crack. Great if you pick a half to sleep on tho.
We last bought a sofa bed couch approximately 30 years ago . I was very hesitant to buy another sofa bed as originally the one we had was very uncomfortable and had a big bar across the middle which was not pleasant when trying to sleep in it . Well 30 years later all my fears were washed away . What a delight to sleep in this super comfortable… Read more
bed. It is like having a full size mattress in a couch. As we have downsized we are short on space and I love the fact you can store your bedding in the back of the couch . The couch is super comfortable and I am so happy we decided to buy the koala couch
We wanted a sofa bed for the spare room that would be comfortable to sit on and comfortable to sleep on. We have been very impressed with the koala mattress so having read the reviews for the Byron sofa bed so thought we would give it a go. It took a good while to put together - we watched the video and while it was helpful, some sound would… Read more
have been good. However it was all quite intuitive to assemble.
The sofa looks great and is very comfortable so that fits part of the brief. We haven’t tried it to sleep on yet but so far so good.
I purchased my Byron sofa as a couch/guestbed for our spare room, I highly recommend purchasing this couch if you are considering a sofa bed! It was delivered fast and is amazing quality. The sofa bed has received many positive reviews from guests that have slept on it. I have also slept on it, and totally agree, it is comfortable and spacious. The extra storage is very great use of space ⭐️⭐️⭐️⭐️⭐️ Show details
Really happy with the Koala Byron Sofa Bed. The colour is beautiful and fits perfectly with our space. It’s surprisingly comfortable both as a sofa and when used as a bed. Assembly required two people, but it was straightforward and well explained. Overall, really pleased with the quality and functionality—would definitely recommend! Show details
I’m so glad I bought the Byron Sofa Bed. It looks amazing and is surprisingly easy to change from sofa to bed. Everyone who’s slept on it so far has commented on how comfortable it is. I loved it so much I just had to buy the matching ottoman. Show details
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello! We are absolutely gutted to hear about your… Read more