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EKO 4K Ultra HD Android TV K75USG (75")

EKO 4K Ultra HD Android TV K75USG (75")

 Verified
EKO 4K Ultra HD Android TV K75USG (75")
2.3

16 reviews

Positive vs Negative
31%6%63%
Build Quality
2.4
Value for Money
2.8
Sound Quality
2.5
Software ?
2.7
Picture Quality
2.7
Sam
SamQLD80 posts
  K75USG

I purchased 2 of these tvs on sale couldn't go past the price, 1 75 inch and 1 65 inch sadly to say the quality is poor, hence the price the TVs only lasted just over a yr then died one after the other. Not worth even the good price. Show details

EKO
EKO    

Hi Sam, To better assist you with the product, please email… Read more

Jay s.
Jay s.2 posts
  K75USG

Don't waste your money – Bought tv on the 30/12/2023 returned 1/01/2024. The tv wifi is so slow. The tv freezes wish I read the reviews before lagging it to my place

EKO
EKO    

Hi Jays s. May you please try the troubleshooting steps… Read more (+1 reply)

Danny
DannyNSW2 posts
  K75USG

Great product – Easy set-up,sound could be better but supplemented with surround is beneficial.. Great product for the price Show reply

John
John2 posts
  K75USG

Don’t buy don’t be fooled by price – Worst product ever, made the mistake of buying 2 due to the low price. But both remotes became faulty and the don’t allow any universal remote to work with their TVs both useless now unless you deal with their horrible customer service to buy an expensive one from them directly. DONT BE FOOLED BY PRICE STAY AWAY Show details

EKO
EKO    

Hi John, To better assist you with the product, please email… Read more

Brodee
BrodeeNSW
  K75USG

It's a good tv but can you mount them to a wall and what's the best wall mount to use – Can you Mont these TV's to your wall what's the best wall mount to use Show details ·  1

Rob
Rob
  K75USG
Sound Quality
Software
Picture Quality

This tv is garbage – The tv drops out of apps and the picture just goes off for no reason but the sound is there. You have told others to reset, but you can’t because the screen keeps going blank. Looks like others that have said 2 years is the life of the tv are correct. It’s sad that companies don’t make products that last, it seems they are made to make it to the end of warranty then stop working. Show details

EKO
EKO    

Hi Rob, To better assist you with the product, please email… Read more

Stephen R.
Stephen R.4 posts
  K75USG

Tv will only last 2 years – I really suggest not to purchase this brand of television. I bought the top model twice now to have them both stop working just past warranty. I have contacted support for this company and they want nothing to do with me as my warranty ran out 1 month ago and then TV black screen happened. Support told me to take the TV to get a tech to fix as… Read more

they will not help me. What a company hey they must rely on the TV just lasting long enough to outlast the warranty. I gave the company a chance to fix the issue but instead they abandoned their customer which was quite disappointing. The funny thing is I bought from BigW and they agree with me and have offered a refund so thank god at least BigW sticks by their customers and I will also be leaving reviews with them encouraging them to find a new TV supplier as this one EKO does not make quality products and refuses to take responsibility for its poor quality products.

EKO
EKO    

Hi Stephen R. To better assist you with the product, please… Read more

Dan
DanQLD
  K75USG

Apps not working – Apps have been working one day the next they won’t can’t play any movies through is says try later . Has been 24 hours of this . Think returning will be the best option Show details

EKO
EKO    

Hi Dan, May you please try the troubleshooting steps below? … Read more

Antony W.
Antony W.
  K75USG

Black screen, only has sound showing – Tv turns on but only black screen appears. Can very faintly see Eko tv when turned on then it's just black and sound then comes on Show details ·  1

Mamtox
Mamtox2 posts
  K75USG

Excellent value – Picture quality is great for the money. Android TV is very fast (for now), and all apps load quick. The Bluetooth remote is something I never knew I needed, but it's great to not have to worry about pointing the remote at the TV.  Show details

Kylie
KylieQLD4 posts
  Verified K75USG
Value for Money
Performance

Can’t turn TV on – We got ours yesterday & am happy with the pictures, however the sound is no of great quality. BUT my issue is the tv will only turn on by turning the power point off & then crack on. We can’t turn it on with the remote nor manual on/off button. Once on we can operate fine with the remote until we turn it off again.  Show details

EKO
EKO    

Hi Kylie

This should not be the case

Are you able to email us on info@ayonz.com

Kayg
Kayg
  K75USG

Picture Quality is very poor – Hi could you please let me know why the picture quality is so poor. This TV is not a 4K with HD when you compare with other unbranded name TVs . The resolution seems to low. If it’s a 4K tv with HD, then why the picture quality is so poor, I have tried with my remote it is still the same Can someone from EKO customer care help me out to solve this because the customer support from BIg W was ridiculous with no clue Show details

EKO
EKO    

Hi

For tech support please email us your details and serial number to info@ayonz.com

Brad C
Brad CVictoria4 posts
  K75USG

Great TV when on sale – I purchased this TV when it was on sale just recently. Prior to purchasing the unit I was reluctant to, due to the significant number of negative reivews on here. I am fortunate enough to compare this TV to a Sony 75" X90H tv. A TV worth around 3k. I've had the TV for over 1 week now & for the money, I cannot fault it. Sure, colours aren't… Read more

quite as vibrant as the Sony, but its really not that much worse.

- For anyones interest, the TV features a Mediatek M7332 processor with 2GB of ram. The TV is running Andorid TV 10 out of the box. Im doubtfull it will ever see Android 11 update for it.

- The specs state it supports 802.11 b/g/n wifi. Whilst the N stanard can support 5Ghz, on this TV it only supports 2.4Ghz. Given the likely cost to include 5ghz, I consider this very ordinary. Fortunately I am using the Ethernet port on the unit, so wifi is irrelevant for me.

Overall the manufacturer did cheap out with the wifi & what it looks like the processor on this unit. It does however run Android 10 relatively well with not too much noticeable lag. Bluetooth works quite well on it, which I thnk is a hard requirement from Google to have bluetooth if you run Android TV 10 (Could be wrong there)

In Summary: I purchased this TV for $899. At that price point its definitely excellent bang for buck. So much so, I'd rather pocket the over $2000 I've saved buying this TV than purchasing a a Sony 75" X90H. The picture improvement definitely doesn't justify the extra spend (IMHO), just so long as it doesn't go faulty in a few months time... Fingers crossed.

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Rocketeer
Rocketeer38 posts
  K75USG

Terrible Picture & customer service – Bought one of these tv's and it's been nothing but trouble. First off when turned on the screen is green, the picture is washed out and then it wants to keep turning off. Contacted support with video of issues and was asked to send through details and proof, ie pictures/video. Tech came out nearly a month later and confirmed tv was buggered and… Read more

said he would advise company of this. We are still waiting on the company to advise of their intentions. Still watching tv on a small tv after spending good money on this defective piece of junk.

EKO
EKO    

Hi Could you please advise of your full name , address and… Read more (+7 replies)

F.W.Problems
F.W.ProblemsNSW
  K75USG

Time waster – Constant drop outs with wifi...my other smart tv had zero probs. Don’t even bother trying to get technical assistance from the company. I’ve put it out for the trash guys to collect! Don’t waste your money guys go buy a real tv. Show details

EKO
EKO    

Hi We are sorry for your experience if there is any further… Read more

Aggrieved
AggrievedQLD5 posts
  K75USG
Build Quality
Value for Money
Performance

Stopped working 5 weeks after purchasing it – I wouldn’t recommend anyone touch this brand with a 10 foot pole. Stopped working (to be more specific, stopped turning on entirely) 5 weeks after purchase. Zero contact numbers for the company, I’m forced to email with them for support with a 24 hour delay for a reply. Now stuck without a tv for Christmas. Will be seeking a full refund from the… Read more

place of purchase and reporting this company to the ACCC for selling goods not fit for purpose. The returns representative at the store said it’s the third Eko tv they’ve had stop working this month. Defective merchandise and nonexistent overseas based customer support means avoid this brand at all costs!!

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