El Toro Window & Gutter Cleaning
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Great service! – El Toro Window & Gutter Cleaning have truly mastered “The Art of Giving Quality Service”. Congratulations! I highly recommend El Toro Window & Gutter Cleaning. Show reply
Very disappointing… question the rave reviews – I’m astounded at these 5-star reviews. My experience is the same as what the reviewer, Graham, has said. Inexperienced backpacker, job done poorly, multiple windows missed, and even sending the cleaner back to complete the job wasn’t satisfactory. The owner showed no understanding of the actual issues (eg said some windows are difficult to reach,… Read more
when I had already explained the windows were on the ground floor; he said there was something obstructing one window, but that was nowhere near the windows that were missed and doesn’t explain why multiple windows were missed). Given the owners very poor handling of the situation, I have to doubt that there are so many glowing reviews.
Excellent service – We had our gutters and windows cleaned for the first time by El Toro, we are very happy with their service. Sean came on time and he is very patient and professional with his work. Also, great and fast communications with Jonathan (owner of the business) from getting a quotation to organising a booking to getting an electronic receipt after payment online. Thank you very much for your excellent service. Show reply
Great job – El Toro did a great job cleaning our windows. Would definitely recommend. Zack was very thorough, easy to deal with and had attention to detail. Efficient, organized and professional. Will use again Show reply
- +3
Absolute Rubbish - Avoid El Toro – [Name Removed] sold the impression that he was the best in the business and he doesn't do anything other than high-premium home level jobs, but the reality was that [Name Removed] does the sales pitch and then outsources to backpackers and juniors with 1 months experience to do the work (the person who did the work confirmed he had only one… Read more
month's experience in cleaning) - according to the workman, [Name Removed] then takes a 40% cut for this. Most window frames were left with dirty water & droplet marks from the glass cleaning as well as original dust and grime that had not been wiped - this was despite the quote stipulating "detailed clean of windows/sliding door tracks and window frames/sills" (with a separated out charge for this). None of the sliding doors had any dirt, debris or cobwebs removed from the tracks and cobwebs were left all around the externals of the windows/doors. Based on the labour hours spent by [Name Removed] team at our home, the works costed $135per man-hour (for inexperienced cleaners). [Name Removed] did send the original person back to complete the works, but this person turned up with no more than a hand-towel and an expectation of spending 50 mins to finish the job - this person said that he never does anything more than wipe over things !! I sent the attached sample photo's to [Name Removed] and invited him to come to our home to inspect , but he rejected the offer. The photos show what [Name Removed] is happy to refer to as premium-level work => these were taken after the second 50 min wipe-over. I demanded a refund of the full price of the job, because the windows were left with smudges, our ceilings have been marked with black smudges by the equipment they used to clean high windows, and the frames were never cleaned - [Name Removed] offered $210 refund out of $1496 charge. I fully intended to take the matter to NCAT, but simply have not had the time. I'm just getting painters in to fix the damage [Name Removed] teams caused to our ceiling, so this is what has driven me to warn others off from using El Toro. I personally query the other reviews as they starkly differ from my experience - and photo's don't lie !! I also have the correspondence between me and [Name Removed] that demonstrates that he is aware of everything thing that I have put in this review.
First Class Window Cleaning – First class windows cleaning by Jamie at El Toro. He Arrived on time and was efficient and professional. No mess, great clean. We will definitely use El Toro’s services again
This product is great! – James was very professional and friendly. He did a fantastic job. Our windows are sparkling. We would have him do our windows again! He left no mess whatsoever so we would recommend him without qualm!
Expert window cleaner – Windows look brand new again thanks to Zac at El Toro. Zac was fast, friendly and professional, had the windows looking sparkling clean in no time. Highly recommend this service provider.
Great job! – Sean was on time, listened to my requests and did an excellent job. He cleaned the gutters, collected and removed the rubbish, and let me know about the standard of the roof. Second time I’ve used this company and I’m just as impressed as I was the previous time.
Best window cleaner – Used El Toro over about 8 years. I have large picture windows with views but facing salt water harbour which means view windows get encrusted with salt and every year I get El Toro out. (Shoudl be more frequently) I have my favourite guy who I request every time and I end up with smear free, clear glass. He does the whole apartment inside… Read more
and out. I left him last time with instructions to close the door when finished. I have no trust issues with this man and the organisation. I wouldn't consider looking for anyone else. 10 out of 5 stars from me.
Wonderful clean windows – Sean from El Toro did a fantastic job cleaning our apartments' windows and screens. He was very thorough, efficient, tidy and nothing was too much trouble. All the residents were extremely happy with the result.
They take pride in their work – We have used El Toro for many years and never cease to be amazed by the quality of service, value for money, honesty, communication and reliability. Our recent job was done by an extremely nice person, Daniel, I can't speak highly enough about the people who work for El Toro, their attitude on the job is so obliging, honest and respectful. They… Read more
never rush a job, customer satisfaction and pride in their work is obviously very important to them. We highly recommend them because from our own experience we know you won't be disappointed.
Fantastic – The representative was punctual, polite and performed an amazing job in what I consider to be a relatively short time. I have used El Toro before and would highly recommend them to all. My windows and doors are all sparkling. In fact they are so clean I can't tell the difference between an open and a closed one.
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Excellent gutter cleaner! – Sean did an amazing job and hand cleaned our gutters thoroughly. We are very happy with the quality and attention to detail for the gutter cleaning and window cleaning. Thanks
Excellent work! – Jono does an excellent job! Quick, efficient and thorough. His communication is spot on and he is also punctual. He cleans the surrounds of the windows as well. Highly recommend him.
Great service from start to finish – Great experience from the time I requested a quote online to completion of the job. The worker (Hideo) was friendly and efficient. He found a crack in the roof that appears to be the cause a leak - this had been missed by different companies on 3 previous occasions.
Trustworthy Company – Have used El-Toro for some time now and find them to be always on time and do an excellent job. Pleasant and helpful people. They recently cleaned a dirty balcony and it now looks very good. Would recommend.
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