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Grayson's Gutter Cleaning

Grayson's Gutter Cleaning

 Verified
Grayson's Gutter Cleaning
4.2

36 reviews

Positive vs Negative
82%18%
Customer Service
4.5
Timeliness
4.7
Job Satisfaction ?
4.6
Rates and Fees
4.3
36 reviews
5 Valeriejean K.  · I had my gutters and gutter guard cleaned by this company. The young man arrived on time and worked tirelessly until the job was done
4 Peter K  · Graysons did a really good job and with back up service too. When I queried what had been done they come back to check that all was in order. Thank you.
1 CDB  · RIP OFF – Recorded Phone message states minimum $400 for a double storey house. On site for approximately 90 mins - Bill $ 1 540 No quote given
Disappointed
Disappointed2 posts
 

Disgusting, unprofessional behaviour by company owner. No empathy or understanding for people with disabilities. Intimidating, stalking and breaking privacy rules when a much higher price than quoted was invoiced. I agree totally with Mario's review below.

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Maeve
Maeve3 posts
 

Gutters cleared of leaves and photos showed this.The combination of slate and colour bond roofing required special care and the two storey element was challenging A job well done Show reply

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Here to tell the truth
Here to tell the truth2 posts
 

I cannot speak more highly of these guys! – I had a deadline and budget and these guys accommodated both. I cannot speak more highly of the service, efficiency and the result. I’m so so happy and will definitely recommend anyone to use them! Thank you guys so much! Show reply

Positive reviews

Trevor N.
Trevor N.VIC
 

Absolutely excellent service – Absolutely excellent service. Checked afterwards and each and every gutter was cleared and then hosed out to even remove the small bits of sludge that other companies would have left. I will definitely use them again and have already recommened them to neighbours in the street. Show reply

Clint B.
Clint B.VIC
  Verified

Great Gutter service by pros – Very pleased with the gutter cleaning service/advice from Baljinder and Cus today. Price was just as quoted with my gutters now being cleaner than we have ever had them. Also was able to pick up some valley storm seal from their office that I will use on another shed. Thanks Graysons for your dedication Show reply

David
DavidVIC
 

Installed Gutter Guard – Very quick and, more importantly, a high-quality job. The owner even dropped by the next day after the installation to recheck his team's workmanship. Highly recommend this company. Show reply

Negative reviews

Lucienne Agius
Lucienne Agius6 posts
 

Average - probably won’t use them again – Tradesmen did single storey job quickly for the price that we agreed. When I asked to clear a single sump at a higher level, requiring another ladder, they quoted more than double the price. I rang head office and he was gruff. Told me that his guys didn’t need to be harassed or subjected to chit chat and if it was so easy to do it myself. I… Read more

don’t think I was either rude or particularly chatty. Surprisingly, the manager decided to visit and check out the scope. He was nicer but we didn’t agree on the price and I won’t go through that again.

Grayson's Gutter Cleaning
Grayson's Gutter Cleaning    

Hello Lucienne. Thanks for giving 3… Read more (+1 reply)

Deeo
Deeo2 posts
 

Nasty man - terrible workmanship – Came to quote then bullied me into accepting the job on the spot. When I originally spoke to the phone contact man ? I TOLD him that I was only looking for a quote. When the workman arrived he was ready to do the job. I protested and was given the phone to speak to his boss, ? On the phone he was abusive, effectively telling me I was a liar. I'm… Read more

an elderly woman and I caved. I found out a few weeks later that the quality of the work was appalling. I had a roof inspection for another reason and the inspector took photos showing that the roof is still dirty. There was little to no rain and certainly no red soil in the rain in the 3 weeks between Grayson's work and the inspection. Other companies do the same job in half the time and for less using pressure hoses. Grayson's workman borrowed my garden hose and used a worn out broom. It is hard to know what the quality of the work a roof is unless you can get up there. I suspect there's a lot of Grayson's customers who simply don't know how bad the work they do is.

Grayson's Gutter Cleaning
Grayson's Gutter Cleaning    

Hello Deeo. We believe you may be… Read more (+1 reply)

Mario
MarioVIC2 posts
 

Terrible – Stay way from Graysons Gutter Cleaning! We live in a small townhouse and recently used Graysons Gutter Cleaning to clean our roof and were shocked with the price that Graysons charged us, which was a whopping $770. To make matters worse, when I left a voice mail to enquire why the price was so high, they fist called my wife and then started… Read more

verbally assaulting her on the phone followed by myself demanding that we pay them.

These guys charge exorbitant prices and are rude to their customers. Save your money and shop around. I will never use these guys again.

Update: The day that I posted my review of our bad experience with Graysons they rocked-up at my house and constantly knocked on our door, rang our doorbell etc. demanding that we take down the negative review.

My wife was home alone with our baby and asked them to leave the property because she felt scared and intimidated, which they refused to do. It ended-up with me having to call the police to remove them.

Be wary of dealing with these folk

Grayson's Gutter Cleaning
Grayson's Gutter Cleaning    

Hello Mario. We note at the time of… Read more (+1 reply)

Recent reviews

Marc
MarcVIC
 

Excellent service – Called Grayson's on a Sunday to discuss maintenance for my gutters with the Leafbuster system. Within 24 hours it was all done at a very reasonable price. Exceptional service. I would highly recommend Grayson's and Leafbusters. Show reply

Alison F.
Alison F.VIC
 

Great work – Punctual which i appreciated and polite Fast and efficient. There was alot of blockages and weeds in my gutters. It was a big job and lm so relieved its all done Thankyou. Im happy with the work Show reply

Karen
Karen
 

Looks great, … – The team were punctual & very polite - got the job done quickly & all very professional- would recommend to anyone. It hasn’t rained yet, but workmanship looks sturdy and ready for wind & rain.  Show reply

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Roland
Roland
 

Professional job delivered – Replaced poor gutter guard installation on a new property with a quality product. Cleared box gutters of a large amount of leave debris not prevented by the old product. Arrived on time as scheduled and completed a very professional install. Happy to recommend Graysons. Show reply

Sally
SallyVIC
 

Thorough work done without delay – Tradesperson, Balwant, did an excellent job cleaning our roof and gutters. Blocked downpipes were thoroughly cleared. The service was provided the day after I called Grayson's. We are grateful for good work done in a timely way.  Show reply

Anton
AntonVIC
 

Exactly what I needed – I obtained a quote on Saturday and the job was done on Monday. Graysons delivered exactly what they said they would. Workmanship was excellent and the finished product looks really good. Thanks. Show reply

Andy
AndyNSW
 

Finding the right product – I wanted a high quality gutter guard but couldn't source one locally. Very frustrating. I called Grayson's in Sydney 600kms away and spoke to Grayson and sent him a picture of the material I wanted replaced. I had it three days later. It's a bonus these days to speak to a person. A double bonus when the person actually knows what they're talking about and a triple bonus when the product arrives exactly as ordered Thanks Andy  Show reply

ross
ross
 

Quick and reliable – Responded and booked in promptly by Grayson. The workers turned up on time and did a good, thorough job. They cleaned up afterwards and there were no issues. Thanks to the staff. Show reply

JAY R
JAY RVIC6 posts
 

Prompt and efficient – I called and left a message and within 10 minutes i received a response. The owner said he could do the job within 25 minutes. They arrived and did a very thorough clean. The workman showed me before and after photos and it was very well done. I think people need to think about reviewing before they post, there are a lot of reviews regarding being… Read more ·  1

overcharged, but i was given a quote BEFORE the job and given an invoice reflecting the quoted price. In my own experience as a small business owner it is very common for people to feel 'ripped off' when they don't understand what is involved. Either do it yourself (which you can not) or pay a professional.

Well done to GGG.

Simran S.
Simran S.VIC
 

Did the job very well – Glad to say that the job has been done nicely. Heavy rain resulted in clogging up and everything was just washing over the sides. Thank you Grayson for your service. Show reply

JGee
JGeeVIC2 posts
 

Quick service – Happy with Grayson’s Gutter Cleaning. Even with the strong rain and everything closed they manage to get to our roof. Good communication and thorough we will call next time for sure. Show reply

Joliot S.
Joliot S.VIC
 

Superior Service! – Many thanks to Team Grayson (Casiano, Baljinder, and Grayson) for installing new gutter guard and cleaning the gutters at our home. Your excellent service is very much appreciated. I was amazed by how well you all cleaned up after completing the job - that's superior service! We will definitely call you again for the next gutter cleaning. Show reply

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Peter A.
Peter A.VIC
 

Outstanding service – Grayson's was most impressive. They came the next day to clean gutters where GutterGuard had been installed 8 years ago. They were extremely thorough in clearing all the gutters, replacing GutterGuard and in cleaning up afterwards. I wish I had known about this service 4 or 5 years ago. Show reply

Keith
KeithVIC2 posts
 

Great gutter cleaning – Prompt efficient service with a proper company not cheapest but a great job turned up on time with multiple staff and all the right equipment and completed the job quickly and very thoroughly Show reply

Paul
Paul2 posts
 

Good but expensive but they are the best – I thought it would probably cost around $400. Turned and they quoted me $660, I accepted so it was my choice. They did the job in one and half hours. Great workers, great job but a bit expensive. But they are best so they can charge that rate and get it. Show 2 replies

Evelyn Dymond
Evelyn DymondVIC
 

Excellent service – Thanks guys for coming in at short notice to clean out the gutters. They were very blocked with high weeds growing. All the gunk was removed and gutters flushed with water to make sure everything was working again. They also cut down a branch overhanging the gutters to help prevent future issues. Show reply

Kristofor
KristoforVIC
  Verified

Great service – Got the guys in quick and early. Got recommended from my wife who probably already wrote a review on her other place. One of the guys even took a picture, I have never seen the base of my gutters before so that's nice. Even got gutter guards to shield my gutters from my neighbours ever shedding trees. Show reply

Sayesha M.
Sayesha M.VIC
 

Excellent service – Thank you for helping me out with your excellent service. Professional team, good knowledge about gutters and all the related stuff. Was very easy to communicate with them. Thanks heaps Keep up the good work guys. Show reply

Mary
Mary
 

Get quote in writing – They quoted my family $300 and then invoice us $900 + GST. When we queried it he dropped it by 30%. Still not happy. Other works carried out that wasn’t asked for.

Grayson's Gutter Cleaning
Grayson's Gutter Cleaning    

Hello Mary. We have received a larger… Read more

Joan
Joan
  Verified

Excellent work – Grayson's did a great job - they arrived on time and set about cleaning the gutters in a very thorough and professional manner, even repairing a small amount of damaged gutter guard we were not aware of. They also completely cleaned up when the work was finished. I would not hesitate in recommending them and will certainly be calling on them again in the future.  Show reply

BeyondB
BeyondBVIC2 posts
  Verified

Great communication and easy to contact – Excellent work, well done. They did such a good job on the gutters that I asked them to return to clean the windows as well. Grayson's arrived on time and were very easy to contact by phone. The window cleaning also included brushing away of the cobwebs, very happy all round. November 12th 2019 Update: Ivy removed well done There was a massive… Read more ·  1

ivy growing up our front walls and over the roof. Removing the ivy was a big task and Graysons also towed the rubbish away so we didnt have to worry about getting rid of it. Very good service.

Tobe
Tobe2 posts
 

Very experienced roof cleaners – Grayson's are very experienced roof cleaners and easily got to our highest out of reach gutters. I was impressed that they hosed out all remaining dirt and tested the water flowage. The workers arrived on time and got straight to it. We're very pleased.  Show reply

SallyT
SallyT2 posts
  Verified

Good job and didn't require a deposit – Great job of installing gutter guard covers on our house. We chose Grayson's because they didn't ask for a deposit , some other companies we contacted said they needed a deposit to start preparing and cutting the material. Grayson's gave us a choice of different cover types, we went with the one that is less obvious and can't be seen from the road. Their tradesman cut all the gutter guard onsite and was very nice to deal with. Thank you  Show reply

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