Mr Gutter Cleaning
Verified120 reviews
Highly recommend Simon (Mr Gutter Cleaning) He turned up right on time, did an incredibly neat job, and charged exactly what was quoted. It’s hard to find reliable tradespeople, but these guys are top-tier." Show reply
On time, straight to it. Great. customer relations from Gary. completed as agreed Thanks Gary/, double storey house, leave it to the expert and have "peace of mind. Show reply
Easily booked over the phone. Constant communication about arrival time. Technician arrived on time, was very friendly and advised what he would do. Completed the job professionally and left no mess. Provided report on the condition of the gutters and roof. Emailed photos of before and after the cleaning of the gutters. I would highly recommend Mr Gutter Cleaning. Show reply
Reviews with attachments
Absolute scam I used this company to "clean" my elderly mother's house the booking was for 8am sharp the guy turned up at 2pm they deliberately take photos on angles and of small runs of gutter they vacuum but when I got up on the roof to check the work the gutters were filthy and full of dirt and leaves any part of the gutter they have to… Read more
actually do some work to clean they just leave it and hope no one checks the dodgy work...never use these scumbags they charge $400 for less than 1hr of work and don't even do the job you are paying for.
Gary did an excellent job with the gutter cleaning. Everything is clear now, and I can finally see the gutter leading straight into the pipes. Show reply
I requested a quote and was called a minimum of twice a day, with multiple messages. When I finally set up a time, the technician didn't show up or contact me for 4 hours past the appointment time. It was pitch black at night when he contacted me to arrive. Very poor. The one star is for the contact centre people who tried their best.
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BEWARE! Mr Gutter Cleaning sent their home services "hero", [Name Removed], who got up on my roof for 10 minutes and PRETENDED to do his job for $300. He then LIED about completed works, and the "photo evidence" he provided deliberately obscured the gutters still overflowing with leaves. [Name Removed] then forced me to pay his personal PayID,… Read more
claiming his "card machine was broken". Luckily I received an email invoice from Mr Gutter Cleaning. He even tried to get me to purchase "bird protection" for my gutters at a whopping $800 - you're dreaming, mate!
When I got up on the roof and realised I had effectively been scammed, I complained directly to the company and they strung me along for almost FOUR WEEKS with several cancellations before finally sending Leigh who did the job properly - he was up for 22 minutes, yet they charge $300 for "2 hours" of work.
The original date booked was 13/12/25. [Name Removed] pretended to do his job on 30/12/25. They finally did the job properly on 19/01/26.
These people DO NOT respect your time.
If you are a vulnerable person, or are unable to check your roof for any reason, avoid this company.
Hi Jareth Thank you for your honest feedback.… Read more
I had them turn up today,,in a nutshell I would never use them again, they didn't listen to what I wanted done,it's still not done,the gutters are a disgrace,,I have to now find another company,,but I personally would, and could not recommend this company, and I think them being Philippines people, they just don't understand the needs.i wouldn't even give them a 1,,I've looked at the other reviews, much the same a 1,,pathetic, don't use them Show details
Hi Alan. I am sorry to hear that your… Read more
Latest follow-ups
Ayman was polite, friendly and very professional. He was thorough in his approach before, during and after the job was complete. He provided us with before & after photographs which highlighted what a great job he did. Very happy. I would highly recommend him. Show reply
Follow-up · The whole process took a couple of hours although we did have some broken tiles and we hadn’t had our gutters cleaned before. Normally it’s about an hour. The cost was approx $300 for a single storey with a pergola attached. Everything was completely spotless when they had finished. You wouldn’t have known anything had been done. Highly recommend.
Excellent service from beginning to end. Gary explained the process, provided the quote and executed the job efficiently and effectively. Very happy customer... Andrew Thomas Show reply
Follow-up · No debris left behind, either on the roof or the ground. Scheduling of the job was easy with Gutter Cleaning with follow-up emails detailing exact date/time of cleaning service. Gary was right on time! Part of the service routine includes both before/after photos (via email). Unfortunately I deleted my photos following review of 20 - 30 before and after shots.
Simon was such a pleasure to have at our home. Explained everything and was so helpfull. Lovely young man. Show 2 replies
Follow-up · Not Happy at all. After Simon left we had rain and gutter was overflowing. NONE of the back section was cleaned. I phone the company and heard NOTHING.
Positive reviews
Good experience from the start, booking reminders, sent an accurate ETA on the day which was trackable. Jason, gave an honest opinion if the solar panels needing cleaning (which they didn't) and then proceeded with Gutter clean. Highly recommend Show reply
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I found Simon professional in his approach to the work and interaction with myself as a customer. However I’m still waiting for the before and after pics as noted in your procedure. Show reply
The crew arrived at my home on time and completed the gutter clean very efficiently. They gave me a verbal summary of the job when completed and left my home/driveway clean. The photos taken during the visit were received by email a day or so later and attested to the professional job done. I will certainly us this service again. Show reply
Negative reviews
Their advertising said they used “high-pressure water and appropriate solvents to clean the panels and leave a streak-free finish as well as a sparkling new feel.” But they had no high-pressure machine, just connected a long-handle sponge to a garden hose from my tap. The result left streaks, smudges, spots and blue drips of whatever solvent they… Read more
used. They had also been specifically asked to brush out leaves and debris from under the panels: they said they “forgot” to do that. The first of their “highly experienced” team to arrive said it was his first day on the job. We will go back to the team we used last year, who were excellent.
Hi, thank you for taking the time to share… Read more
I’d be very sceptical of any positive reviews you see on here. Only gave them one star to allow me to continue the review. Wouldn’t have given them anything otherwise. Three attempts for me and I’ve told them to tell their story walking. Have taken days off work to accommodate their scheduling. Cancelled due to forecasted rain which never… Read more
occurred. Rescheduled again and then advised date was no longer available therefore requiring another rescheduled day. EXTREMELY UNRELIABLE AND A COMPLETE WASTE TIME. Have never felt the need to review any service before, but this lot are useless. Avoid at all cost.
Hi Darren We completely understand your… Read more
Sadly ... they are just unreliable. Guessing their top reviews are FAKE. Twice they cancelled. Both passed the time they should have arrived. The latest was due to poor weather. I check the forecast and NO RAIN was forecast at all. They said there is high wind. I checked ... NO WIND. Red Flag. Just dishonest. This my 1st ever bad review.
Follow-up · Rescheduling was offered, but have lost any trust in this crowd … just wanted my gutters cleaned … made time off work to be there at the scheduled times. Communication & reasons were not acceptable. Lied about the weather, saying it was too windy - there was no wind. I booked online & they called to confirm date & time. No issues there. Don’t… Read more
Thank you for sharing your feedback. We aim to… Read more (+2 replies)
Recent reviews
Contractor Otti was on time and was very pleasant. He has told me the job was done satisfactorily but we wait for the photos. Would be pleased to have him next time Show reply
Very happy with the service, it’s our third time using them. Always on time, always great communication, always good service. Just give you that peace of mind, as opposed to some other service providers, which could in our experience ask you to pay more for some extra issues that they have spotted. Will use these guys again. Show reply
Workmen arrived on time and were very pleasant to deal with. Photos show clearly that they did an excellent job and I will be more than happy to recommend them and have them return next season. Thank you. Robyn. Show reply
Great service very professional and was alway keeping me up to date with arrival time and whilst job was getting completed , would highly recommend, the young guy was quick and honest Show reply
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Great communication from the Mr Gutter booking team. Ian arrived on time, gave a quote (which i accepted) and showed photos of the current state of the gutters and where cleaning was required. He did the gutter cleaning straight away and was extremely professional about everything. Would thoroughly recommend using Mr Gutter for all of your gutter cleaning needs. ⭐️⭐️⭐️⭐️⭐️ Show reply
There was limited availability but the team worked hard to fit us in. Simon called when on the way, turned up on time, was friendly, professional and even helped to work out where we might be getting a leak (taking photos to further assist). A great experience and I will be using this service annually. Show reply
great communication via email confirming appointment and sms from technician advising is on the way. Gary was punctual, polite and very efficient. Excellent job done. Show reply
The guys turned up on time and completed the job in a professional manner. Full explanation as to the condition of the gutters was provided along with before and after photos. Show reply
Gary arrived on time with notice beforehand, supplied a quote, then did the job efficiently, effectively and tidily. He was happy to confirm his insurance and workcover status and gave me some payment options which suited me. I was very satisfied with the experience. Show reply
We used Gary before, and as always we were very pleased with his quick, efficient service. He showed us before and after shots of our gutters which demonstrate what a thorough job he did. Will see him next year! Show reply
The young man was courteous and friendly. He explained what he would do and was very efficient. He arrived early and this suited me very well. Lovely smile. Show reply
Simon was terrific. Very professional and made sure he left a clean worksite. I would recommend Mr Gutter services to anyone. A great job. Show reply
Hi Ben, thank you for sharing your feedback.… Read more (+2 replies)