Electrolux UltimateHome 900 Handstick EFP91824GY

Never again. Purchased this vacuum cleaner in December 2022. Now in February 2026 both batteries will not charge. Replacement battery is priced between $270 and $400, depending on where you buy. For a $700 vacuum, you should get longer than 37 months. A Li-Ion Battery should be good for 10 years. A normal lead/acid car battery is good for 4 years. I expected more from Electrolux. Not happy. Show details

Known fault by Electrolux means it will continue to break – I’ve had to return this for repair three times in a year. First the dust collector wouldn’t fit back on, then the head needed repairing, now they’re replacing it again. Electrolux apparently knew about the fault with the head early on. The connections between two parts needed extra soldering or it failed apparently as the connection would break as… Read more

it bumped into things whilst being used. They were meant to fit any new heads with this improved protection for the connection but guessing mine didn’t. They had a month long wait for a replacement head so I’m assuming mine is coming back with another patch up job. Next is a complaint for a refund if it doesn’t go perfectly. If yours starts with the lights flickering as it goes around. Get ready for the gradual decline where it stops working and the brushes stop turning and therefore it stops picking up. It’s inevitable by the sound of it. Shame they didn’t proactively improve the head then replace them so customers didn’t have to throw out their machines. Outside of that when it works, it’s quite good. Unfortunately it’s spent 3 to 4 months being repaired out of the 9 months we’ve owned it.

Not a fan – I have used only Dyson for vacuuming in the past 20 or so years however, they are getting a bit too pricey so I thought I would try the Electrolux brand, I love my other Electrolux and AEG products so I figure how bad could it be? According to other purchasers it seemed like a winner. What I liked: Two batteries, no need to constantly hold the… Read more

power button, the stand.

What I didn’t like: Attachments hard to remove, small canister for waste, battery life, suction power, weight.

After using a Dyson stick vac, the power was awful, and I needed both batteries and still couldn’t clean the whole house. Vacuuming the carpet was a waste of time, no pick up at all. While the cost was reasonable for a stick vac, I wasted $799 on a vac I won’t use. Only had it three months. Ended up buying a barrel vac, spending another $550 when I should have just just bought a Dyson.

I hate vacuuming but I love this vac – The Electrolux sits on a stand in the corner of the room and I barely notice it. Every couple of days I grab it and spend 2 minutes running over a section of the carpet. It takes about 2 mins to empty the canister and put it back. I have 3 cats and 2 dogs plus long hair so it has its work cut out. It's light weight, versatile and I'm still… Read more

surprised by how much fine dirt it is pulling out of the carpet. The battery lasts a decent amount of time if you don't use the turbo setting (which just about lifts the carpet). The only problem I've had is when the 'clean filter' light came on, it would not go off again after cleaning. But Electrolux customer service were excellent and called me back with a solution the next day (just needed to hold the power button on for 10 seconds). I do not miss dragging my old, heavy Hoover around and going through expensive bags, plus it no longer smells like I've vacuumed and my allergies are much better too. Plus, it has a function to cut the hair that wraps around the power head brushes without lifting it up. The biggest issue with assembly is all the instructions are 'written' in pictures, which is a bit ambiguous but a you-tube clip helped us there.

Best Stick I have purchased – Comes with two batteries, thank goodness :-), easy to assemble, bit stiff to get the dispenser off to empty, but that will come with practice and time. Good assembly stand holds everything and charges both batteries at once. Great suction, all packed in recyclable cardboard, hope nothing goes wrong with it as I recently bought one of their… Read more

washing machines and their after sales service is shocking and they don't read their messages properly just give you stock standard preset answers. So fingers crossed this lasts a while. $699 from Beta Electrical great service from them.