Eufy HomeVac S11 Lite

Great machine but the motor gave out after 12 months – Like others who have posted their reviews, I really liked my Eufy S11 Lite. It was a great little vacuum with a big dirt catcher, easy to use, and very powerful. It picked up dirt on a mat that no other vacuum would dislodge. Outside the 12 months warranty period it started playing up. It would stop after only a few seconds. I couldn't get it to… Read more

work more than that. Every now and then I would try it again, hoping it would work properly, but it never did. I thought I would have to buy a new battery. So I found the book to check on the battery required and found out two things. One--when I checked the red flashing light it matched the error for a problem with the motor--no need to buy a battery. I was glad I checked the book. Two--my husband took out an extended replacement warranty when he bought it. Great! now I could return it and get a replacement one. I posted it back as per the instructions. Now we have heard that the company that controls the replacement isn't offering us the same machine, but a different brand's cheap one that is no longer available in any stores. We found that the warranty says the replacement machine is to cost no more than the price of the Eufy (which we purchased on special). Beware the small print on extended replacement warranties! My husband has rung the store and the manager has said this is wrong and he is going to see what he can do as the warranty is by a third party but in the store's name. We will see what happens. Bottom line? If your Eufy stops working after only a few seconds, count the red flashes of the charging light. If it blinks 8 times quickly the motor is faulty. If it blinks slowly it is the battery. If it's still under 12 months old get it returned immediately under warranty. If you have an extended warranty, check what you are entitled to and contact the store.

Fine if you are happy to replace in 12 months – We loved this stick vacuum but it stopped working just outside its 12 month warranty period. Especially annoying as it was purchased early and put aside as a Xmas gift . For an item that we use so seldom, this was disappointing as we could have spent a lot less if we knew we would need to replace in a year. Show details

Absolute crap product – Vacuum looks amazing and is quiet. Cuts out continually, takes a few hours to charge, and does not suction, but looks very stylish while it disperses and flicking around what it should be sucking up. Pretty lights on the lovely powerhead. 35 minute run time sounds impressive, but didn't happen. It wouldn't run for 60 seconds without cutting off. … Read more

Haven't been able to vacuum one square metre of carpet without it cutting out 14 times. Gave up and will be seeking a refund.

Great at flinging things across the room, brilliant at rolling over things and not sucking them up – I'd say this vacuum sucks, but that would be inaccurate. You will eventually get a clean floor with this thing, but anything larger than a single crumb will require multiple passes for the machine to muster up the courage to suck it up, and when you do (eventually) suck up something a little larger, the choke point between the shaft and barrell… Read more

will inveitably clog, requiring the machine to be taken apart and cleaned.

More often than not, instead of sucking a crub up, it takes great delight in flinging it across the room instead.

It does do well on hard surfaces, and seems to cope with dog hair well (My office shares a kitchen/bathroom with a dog groomer so it get's a bit of use here) and the battery life is pretty decent for the price - I can vacuum my whole office and shared areas without running flat (and that's using it on max power everytime)

It's not great in the car due to the design as the barrell is so long, but that's not why I purchased it so that's not my main concern.

All in all, despite my negative comments, for $199 it does an adequate job (eventually) and I can't really think of anything else in this price range that would stand out as a better performer other than a mains powered machine.

And now after 2 years, the battery won't hold a charge, so I'd suggest avoiding this unit

Great Efficient Stick Vac – I have to be upfront and let you know I’m comparing the Eufy S11 Lite with our Dyson V6 which we’ve had for years. The verdict - just as good (if not better) for a fraction of the price. The Eufy has a 35 minute battery life (the Dyson had 20), it has very handy LED lights on the front of the floor brush (the Dyson had none), it feels marginally… Read more

lighter than the Dyson, it’s definitely quieter, and the canister emptying process is a breeze (the Dyson was clunkier and ended up with the canister lid clasp wearing down so it had to be taped to the canister to keep it closed). I guess everything on the Dyson could have been fixed (at a decent cost), so spending $199 on a new one seemed reasonable. I’ll use the Dyson for the car. The only downside with the Eufy is that it comes with only one cleaning head. The Dyson has 2, one for hard floors and one for carpet. However the Eufy head seems to tackle both very well. How long this new one lasts is up in the air, but for now it’s a definite two thumbs up. UPDATE: we’ve been using the stick vac for over 2 years now and it’s still ploughing on. We did have a few occasions when the battery appeared to have died, but I found that either putting it on charge for just a few seconds, or (strangely enough) taking the attachment off and trying to start it again, have both worked!