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Jim
Jim4 posts
  Advanced DHP40-R
Ease of Use
Noise Level
Heating Speed

Great Product Until It Breaks – Our control panel went bad and needed to be replaced. Dealing with customer support was a nightmare. Instead of asking, "Do you have the square display or the rectangular display?" the support agent refused to process the service request until we sent a photo of the display. Normally not an issue but when you are out of town for the week, it is an… Read more

issue.

And the replacement scree cost of $583 - almost what it costs for a new iPad, minus 99% of the functionality. The screen does NOT come with an extended warranty so I can only imagine that this is going to be an ongoing cost every 2-3 years....

I received and opened up the replacement screen only to find that Customer Support sent the square display instead of the required rectangular display. Waiting to hear back from them and their response. Far from a delightful experience.

Brian
BrianNSW
  Fair Incentive Advanced DHP40-R

very good and easy to commission & operate – We purchased the DHP40-R on the recommendation of our pool guy, so far no regrets, it is easy to program, quite running, very effective heater, on our experience to date, we would recommended the DHP40-R Show details

Duncan
DuncanNSW3 posts
  Verified Advanced DHP40-R

Awesome heater – Was recommended by a friend and does not disappoint! Easy to install and does an amazing job. Dont look anywhere else thank you

Alan
Alan4 posts
  Advanced DHP40-R

Keeps pool hot so we can use it even when weather is not so good – We do not like swimming in cold water so installed this heat pump and keep our pool running at the high 20 degrees. Now can swim whenever we want. Fantastic.

THB
THB
  Fair Incentive Advanced DHP40-R

Works well – Recently installed to heat indoor 40k litre pool in Hobart. So far works beautifully, not as noisy as expected. Sitting at a lovely 29 degrees as set on control panel .

Jack
Jack4 posts
  Verified Advanced DHP40-R

Excellent product – Powerful machine. Installed and turned on overnight and went from 18 degrees to 28 degrees for swimming the next day. Nice stainless steel design, has a silent mode that can be on a timer. J Box allows pool pump to work for chlorinator and heat pump independently so as to avoid excess chlorination (i.e. chlorinator stops after pool filtration run… Read more

time). Wifi set up is easy. This system allows all year swimming. Installation was fantastic and ran smoothly.

First L.
First L.
  Fair Incentive Advanced DHP40-R

Awesome heater - easy to use and very efficient – Pool heater working fantastic in combination with pool blanket. Heater is a little on the loud side and the quiet mode seems to make no change. Only a minor issue, everything else is absolutely great. The control unit is easy to use and understand. It's working quickly and efficiently and is an absolutely necessity to get the most out of your pool!

jim s.
jim s.VIC2 posts
  Fair Incentive Advanced DHP40-R

Spa got me through Stage 4 lockdown – Stage 4 lockdown sucks. The one bright spot has been the ability to use our spa every evening. The boys and I have been able to forget about all the anxiety and let the hot water and an audio book wash away the days worries. We chose the DHP40-R because we wanted to use our pool and spa year round. It has been super affordable and heats up quickly even on a cold Melbourne winter day. Thank you EvoHeat! Show details

Barry D
Barry DNSW
  Fair Incentive Advanced DHP40-R

Just installed the EvoHeat DHP40R – I just had the DHP40R installed last week, along with the JBox (I recommend you get this as part of the system). So far it seems very good - using it to mostly heat the spa rather than the pool during these cooler months and that's been fantastic. And from the speed the spa heats up and the limited time I have used it for the pool, I'm confident… Read more

it will also heat the pool well. I was also very impressed by the thorough and well laid out Heating Evaluation they did - far more comprehensive than the other quotes I got for heat pumps. Their support is also very responsive - I had a couple of questions for them after the unit had been installed, and they responded to my email very quickly and comprehensively. I would have given this 5 stars except for the fact that it's not a particularly quiet machine. The documentation says it has a "silent mode" which apparently runs the fan at a lower speed, but enabling this makes no discernible difference to the noise level. Their tech support also recommend against this mode since it's not as efficient. Probably more of a 4.5 star review.

Finally, a mention to Andrew Berriman from All Season's Solar in Sydney - as part of the installation he was very thorough and also completely re-vamped all of the pool plumbing, sorting out a lot of long term issues I've had, and generally getting things working just they way they should!

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