Ezytrail – EzyTrail Buckland LX Mk2. Some initial issues but the guys at Ezytrail resolved quickly. A Large camper van, family size. With Slide out gas stove and kitchen. Battery and large pull draw for fridge Show details
Dont buy from ezy trailers – Any one who is considering purchasing a new camper trailer DO NOT deal with Ezytrail Campers. at the Camping expo last year we got DUPED into buying one of their trailers, we were told that it came with a Solar panel as a bonus for the show... It did not, We were told that the had 2 years interest free finance, no fees for early pay out, That… Read more
also was a lie.
Anyways, we picked up our trailer from Kilsyth, got about half an hour away, and the tie down straps had all come undone on the trailer, one got caught in the wheel and ripped off, so back we go to the sweat shop... oops I mean works shop through all the tolls, a days travel resulted in 12 tolls! they changed the cover and off we went.
First time camping most of the white C clips that hold the poles in place were broken, there was no bung in a drilled hole in the bottom of the trailer, so it filled up with dust! The water tank leaked like a sieve, under the sink the water hoses were not hooked up properly and turning on the tap resulted in the tent getting flooded.We had my father in-laws Engle fridge hooked up to the 12Volt socket outlet, The fridge stopped working... Later I plugged in the kids car DVD play, also to the 12 volt, it literally Blew up in my hands, It went bang then smelt of smoke. At night the inverter kept going into alarm because the battery was flat, even though the battery was hooked up to a solar panel all day, Yes we had to buy a solar panel even though, we were supposed to get one with the trailer.
It turns out that the trailer had been wired up wrong and was throwing out a lot more than 12 volts.
We took the trailer back and another lot of Tolls and fuel, left it there to get fixed. 2 weeks later another lot of tolls and fuel and picked it up, they replaced the battery, their excuse is we had let it sit too long with out charging... we had the trailer 3-4 weeks before we went away in it.
I got fed a story of them waiting for a report from their Autolec to see wether they would replace the DVD player, luckily the fridge only blew a safety fuse.
They are now refusing to replace the DVD player that their dodgy workmanship destroyed. [name and personal details removed] was rude and aggressive when I could actually get hold of him.
I Rang to get the email address of [name removed], he was away and [name removed] answered his phone, at first [name removed] refused to give me [name removed] email address. He was aggressive, tried to be intimidating (failed miserably) I have given them a date to respond by, failure to do so will result in me lodging a VCAT claim. Lets see if [name removed] did in fact give me the correct email address.
Should of went with another company!!!!!!!! – I orded a camper from the Geelong Camping show, And received it on the 13th of Feb 2015 so as ya do i open it up and other rooms on the 14th i took them 8 weeks to return a email or phone call regarding broken clips, broken caps on the poles, rip in the canvas, stitching sewn through zips so windows won't open and zips that won't close and… Read more
Electric brakes art working.
I was told they inspect the tents before they leave but a worker informed me none are checked before leaving. The attitude i received was disgusting and didn't even care on what we had to say and interrupted when I was speaking.
Also still having trouble with them returning emails still
So i won't be recommending dealing with these people after sales care is unprofessional.
The Chippy – One day my wife said to me I’m sick of sleeping on a li-lo on the ground, I suggested we get a camper trailer because we have been camping now with our young family for 10 years and it would be a great way to upgrade our camp site. Guess what she agreed! So I started trawling the internet for the best valued camper I could find at narrowed it down… Read more · 1
to 2.
Bought our Buckland LX just before Xmas and used it for the first time over Labour Day weekend, it was a little bit hard to set up the first but we’ll get the hang of next time and it should be a lot quicker, plenty of features and I absolutely love the massive fridges-slide toolbox on the front, nobody else’s trailer has this option and it’s a winner. Keep up the good work Ezytrail Love it and would recommend you to anyone
Great Camper / Excellent service – I recently brought the new Buckland M Series LX, after doing my research and looking at so many campers l could'nt go past Ezytrails camper. I have taken it away every weekend since owning it and have not had any problems what so ever. The camper is packed with so many options (which my wife loves,ie- 4 cooker burner and electric water tap) and… Read more · 1
the trailer also has great features all at an affordable price. Great customer service and easy company to deal with, l would recommend to anyone. The only negative thing l could say is that l had to wait 5 weeks for delivery but it was worth the wait.
Thanks
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Hi there, our after-sales Manager responded to your… Read more (+7 replies)