Horrible experience – We purchased two brand new trailers from Ezytrail, the hand over was terrible and the poles were all incorrectly labelled making it difficult to set up until we edited the numbering and altered the drawings to be correct. We had gas leaking issues, lighting issues and found the internal seating fixtures to be weak and fragile and broke easily. The… Read more
customer service was terrible and when we approached Ezytrail no responsibility was taken as to the defects. Overall not happy with the product or the service of the staff or company.
Highly recommend, very helpful with purchase – I have just purchased a Stirling LX camper from PMX in Geraldton. Extremely helpful and jumped through hoops to help me which was very reassuring because coming from the country, customer service means everything. It means that if it takes half a day to rearrange the showroom so a customer can be satisfied with a product, that's what you do. … Read more · 2
Unfortunately that didn't happen in the PMX Canning Vale showroom.
I had researched campers and we were very interested in the forward fold with the rear slide, but they were the only dealer in WA who wouldn't let us have a play with opening and closing the camper.
We already own a hard floor camper so it was very important to us to be able to set up and pack away quicker so we were quite disheartened.
That's was until i met Fabian in Geraldton.
He did everything he could possibly do for me and I was more than happy to buy from him.
I am now waiting delivery and thanks to his help, the delivery date is also early to coincide with our next camping trip.
Once I have delivery and after our first weekend away I will add another review for the actual camper.
Unlike other people on here who have complained about what they didn't get etc, I have ensured that everything was in the purchase contract so I am covered under consumer law, because that's what you do! (My 2 cents). That said i am confident i will get what i paid for.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.