- Verified customer
My disappointment is not with the tool but more with the customer service. I am (was) very interested in purchasing the KS120. I visited a reseller after phoning to check stock levels as it was a 3 hr round trip "2 in stock” I arrived at the reseller to find only one in stock and it was the display model that had been on display for approx 20 months. It was missing the protractor and Allen key. The sales person contacted Festool rep to find out if they could discount the product. As the tool had been on display for 20 months I'd imagine the fe...atures had been exercised alot. This warranting a second hand sale price. This was refused. I left the store disappointed with what festool had to offer. This is a premium product with not so premium customer values.
Review collected in partnership with Festool
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