Best Appliance Brands
GENERAL (Fujitsu) 🏆 2026
The north Brisbane technician Brett is a credit to the company. He is very knowledgeable and gets the job done quickly. We find that Fujitsu is a very reliable brand of Aircon.
Z Grills Australia 🏆 2026
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Amazing from purchase to assembly, currently in burn in process and flawless so far, cant wait to get something on it cooking.
TCL Australia 🏆 2026
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I was experiencing an annoying popup screen on my 3 1/2 year old 75inch TCL TV (75P735). Something about a HDMI connection. I tried checking… Read more
connections. rebooting, software updates etc. Finally called TCL Help and spoke to Miles. WOW what service. Miles talked me through the complete factory reset and installation of accounts. I was on the phone with her for over 30 minutes. My problem seems to be resolved, but just in case Miles will make contact with me in a couple of days just to check. This is my second large screen TCL. The other is older and going strong in another part of my home.
Aquaman Water Filters 🏆 2026
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Very good service been with this company over 5 years never had an issue with tech or office always on time
Segafredo Zanetti 🏆 2026
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I have been purchasing I kg bags of extra strong roasted beans for several years. What has been noticeable in my last couple of orders the beans are… Read more
definitely getting smaller and the actual taste doesn't seem to be as strong as it once was, unfortunately.
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Great service and fantastic product. Easy to deal with, easy to assemble and easy to use!
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Stefanie and the team were amazing with the delivery of our X10 coffee machine. She went above and beyond to sort out a few hiccups along the way. Highly recommend!
EvoHeat
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Disappointing experience. My EvoHeat Force i17 outdoor heat pump suffered a control board failure when the unit was only about one year old. I was… Read more
advised the failure was caused by gecko ingress.
For an outdoor unit installed in Queensland, where geckos and similar pests are common, I found this concerning. I was advised the issue was not covered under warranty, resulting in repair costs of around $1,000. I was also invoiced $275 for a service call to diagnose the fault.
I found the warranty and service process difficult to navigate, communication was disappointing, and resolution took considerably more effort than expected.
Based on my experience, I would carefully consider after-sales support, warranty coverage and long-term ownership costs before purchasing.
Techniice
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Slimy leaks, all 5 packs of them. Kept leaking after washing slim off. Had to dump them
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very poor communication skills , sending unprofessional undertrained and skilled team to review the product faulty, lack of polite and communication… Read more
skills there is problem in temp setting and the actual working capacity of the unit for double story houses(not recommended) very disappointing
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Kane & Dylan from AES Sunshine Coast provided first class service from the quote to installation of the pool heat pump. They are friendly and very… Read more
professional. Would have no hesitation in recommending AES Sunshine Coast to anyone thinking of installing a pool heat pump.
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Love our Tefal air fryers. We bought Tefal because they promised to be quiet and they are. They cook really well. Salmon, chicken, steak, veges i've… Read more
even cooked cake. It saves money from using power but it really really saves me time which i value the most. Thank you Tefal and thank you Jamie Oliver 5 ⭐️⭐️⭐️⭐️⭐️
Trimal Grill

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This is a fantastic machine with exceptional after sales services. I had a small issue, which was more my own ignorance than anything and the team… Read more
were unwavering in their support. The developer and owner, Mick is a gentleman and is a genuine bloke. You’d be made not to take a serious look at these!
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When we purchased our Lifestyle BBQ 18 years ago the premium we paid for high quality stainless steel has proven to be well worthwhile as it has sat on a balcony just 200 m from the ocean and the stainless steel is still in excellent condition.
mussage
This product is really good. I put on a patch at around 9 p.m. and can almost guarantee I will be asleep 45 minutes later. The reason I only gave… Read more
four stars is because there was an initial delay and mix-up with shipping the order. However, as soon as I alerted of the problem it was remedied with speed and courtesy.
Weber
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Dear Weber BBQ Customer Service Team, I would like to sincerely thank Weber BBQ for providing me with the replacement part I needed. This is… Read more
exactly why I have continued to choose and trust Weber barbecues for more than 20 years. Weber is not only a reliable and high-quality brand, but also a company that truly cares about its customers.
I would especially like to thank Amber from your Customer Service team. She has been absolutely wonderful, professional, helpful, and extremely pleasant throughout the whole process. I honestly don’t have enough words to express how grateful I am for her assistance.
Thank you so, so much to Amber and the entire Weber Customer Service team for the excellent service and for providing the replacement part I needed.
It is this kind of outstanding customer service that makes me proud to have been a Weber customer for more than 20 years.
Thank you again, Amber and Weber!
Kind regards, Del

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Avoid ASKO – A Very Disappointing Experience! Ditching my Bosch dishwasher and switching to ASKO was, without a doubt, one of my biggest mistakes. … Read more
I purchased the ASKO 8 Series XXL last September, expecting a premium product with premium quality. Instead, it’s been a complete nightmare.
The original unit arrived DOA, with a front control panel that wouldn’t respond. After two weeks of back-and-forth, I finally got it replaced. Unfortunately, the replacement hasn’t been any better. The door latch hook is now stuck, making it impossible to close the dishwasher door. Two units, two problems, and nothing but frustration. For a brand positioning itself in the premium market, this level of quality control and reliability is simply unacceptable. My previous Bosch dishwasher never gave me this sort of trouble. I switched to ASKO expecting an upgrade, but instead, I’ve experienced a significant downgrade. I genuinely regret buying ASKO. Premium pricing should come with premium reliability, not repeated faults and endless inconvenience.
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The Bio Flame BEWARE – I paid a deposit to The Bio Flame, submitted a plan and was provided a Chinese character image of what they would build for me. When I converted the… Read more
plan to English, I identified defects in the plan and asked The Bio Flame if they could redraw to fit the enclosure I was working with. I let them know that the enclosure I was working with was made of Lava rock, not an easy material to modify. Subsequent communications from the Bio Flame would not address the design flaw. I asked for a refund and The Bio Flame stopped responding. I had to write off my customers investment and purchase from a different, reputable manufacturer. Since The Bio Flame is in Canada, I was told I had no recourse to recover the $2000 deposit.
Since the negative experience and reviews, The BioFlame assigned an individual to help me navigate this purchase. Currently the part is in production and I hope to see it soon.
Brivis
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Rinnai Brevis has provided excellent product & after sallles service. Technician Jarod's response has been rapid, quick diagnostics & fixing failure to heat. Respectful & professional. Thank you!
Kleenmaid
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Had a chip on my induction cooktop on receiving! Kleenmaid had no hesitation organising a replacement under warranty. Purchased through Cook and… Read more
Bathe who followed up with Kleemaid, who organised replacement glass. Greater Appliances did repair (will be using them again) and the whole process done within the week. Very impressed Kleenmaid!
If there is a company that makes me proud to buy Australian it's this one. Happy helpful people who will go the extra mile to ensure you are a… Read more
satisfied customer. Their product is the benchmark for all the other big name brands that they compete against. Big thank you to Liesl, Steve and Adam for all their help and knowledge in assisting me with the purchase of my Bushman 190L fridge.
iHeat
Fabulous product hot water instantly and with solar panels it’s all free!
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I like the product although just got it so not sure how it will stand thevtest of time. Paid IN FULL end of May and finally got it end October. It… Read more
was meant to be July. They had problems getting it into the country. I contacted them many times to get updates they never called me. They used a third party courier thst did not have a proper tracking service. It would have been good to have an assembly service too, I had to open the huge crates and put it together with help from someone to lift, as they only drop off curbside. Just be aware of their promises of delivery times. It mattered to us as it was an investment property not our home.
Midea
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It’s been a fairly good experience so far.still getting a feel for everything.
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I thought that the company that represents this product has gone bust and in receivership since March 2026
MyGenie
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Been eyeing this Xlite stick vacuum and so far, it does have a good cleaning suction. Hope this will last long.
Teka
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Bought this Teka dishwasher mostly for it's low price and it is now ending up being a costly exercise as I have to buy another dishwasher so I can… Read more
get my dishes clean. The photos, taken when the machine was brand new through to now, depict exactly how the machine doesn't clean. These items have been through on the heaviest, longest cycle possible - that's "Intensive" in Teka talk, described as "...ideal for the heaviest soiled loads, such as pots and pans, casserole dishes and dishes that have been sitting with dried food" However, the dishes in these photos were neither heavily soiled nor been left to dry out before being put through. I can simply rinse off and get a better result than the 2.5 hour "intensive" cycle achieves. As an aside, it also doesn't dry anything and leaves a milky residue on everything, every wash. Never had a dishwasher that didn't wash...I do not recommend the Teka DW6CS/DW6CW dishwasher.
Dyson
Doesn't even deserve 1 star. Dyson is absolute waste of money. A gimic at best. I've had my V8 vacuum for 3-4 years, I don't use it a whole lot as a… Read more
majority of my house is floorboards and I have found this POS vacuum doesn't work well on floorboards, so only use it on my carpets. 15 mins on the high suction is a ridiculous battery life for something so expensive, and the low suction does nothing. Continuously acts like it's blocked up, when there is nothing in it. I would never support this company or any of it's products. Overpriced cr*p!
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Very disappointed. The oven comes with a 2 year Warranty, but the oven element blew after 3 years of use. I asked for the repair cost to be waived… Read more
under Australian Consumer Law Guarantee because I did not buy this oven expecting it to break in 3 years... They declined and only offered for me to bring it to their store in Sydney for a repair at full cost.
False review. let me suggest that anyone… Read more (+2 replies)
Hi Sarah Z, We are sorry to hear of your experience. If… Read more (+1 reply)