Best Appliance Brands

I had a fault with my aircon and the technician was able to come out within two days to have a look and rectify the problem within a few minutes. Very happy with the service from Fujitsu and delighted my aircon was still within the warranty period!

Great service and good communication when one of the accessories was unavailable.have recommended the company to many other people

The after sales service at TCL Australia is top notch. RHODZ was just the most wonderful person to deal with. Fast and efficient and got back to me… Read more

when she said she would. Integrity in customer service is important and Rhodz has integrity in spades. She was just great.

This is my second review of the Thermo Cook, and it’s still an absolute standout. I use it every day, it’s become essential in my kitchen. The support team is fantastic too, always helpful and quick to respond. Highly recommend!

I recently purchased a water filter purifier from Aquaman (Clean and Clear) and it has quickly become one of the most valuable appliances in my… Read more

home. The difference in taste and clarity of the water was noticeable from the very first glass. Tap water in my area often has a slight chlorine odor, but with this purifier, the water tastes clean, fresh, and far more enjoyable to drink. I now find myself drinking more water daily, which is a healthy bonus. Beyond taste, knowing that the purifier removes common contaminants gives me peace of mind, especially when preparing food and drinks for my family. Even my tea and coffee taste better, which I hadn’t expected. Overall, this water filter purifier delivers excellent value for money. It combines efficiency, convenience, and reassurance in one product. I would highly recommend Aquaman water filter to anyone looking to improve their water quality at home.

Great product. Great recommendations. Great service. Why bother going anywhere else.

Friendly helpful advice from Scott. Highly recommend. Brad and Leah.

We’ve had a fantastic experience with the Jura X8. It consistently delivers high quality, barista level coffee with minimal effort, making it perfect… Read more

for our busy environment. The machine is reliable, easy to use, and produces excellent results every time.

What really stands out is the support behind it! The team at Jura have been exceptional to deal with, providing prompt and helpful service whenever needed. Overall, a premium machine backed by a great company.

Good budget sauna but zero care factor after sale. Faulty door hinge within 12 months after purchase. Multiple emails and calls, logged a warranty… Read more

claim on their website. Even offered to swap it over myself if they can just mail me a replacement hinge. No response.

Slimy leaks, all 5 packs of them. Kept leaking after washing slim off. Had to dump them

Service tech turned up on time and performed repair and service to system and now we are back up and running ‍ ‍,all good.

Very prompt response to my call. Very respectful service by the tradesman. I was very pleased with the service I received.

I am living with my best mate ive know for over 30 years and he has a pit bull dog living in the house aswell. A couple of nights ago i had to cook… Read more

a couple of hamburgers for the dog witch i don't mind at all. He has a Tefal non stick anodised fry pan and i cooked the hamburgers on a high heat. By doing that, i totally fried the fry pan and really wrecked it. Naturally i have to replace it and didn't even know where to start looking for a pan like this. I got onto this Tefal site and had help from a lady by the name of Kelly. Kelly gave me a link to click onto and im happy to say, i have now purchased a brand new Tefal Gourmet Hard Anodised Non-stick Fry Pan 30cm to replace the one i wrecked. I won't be cooking on a high heat ever again. I have attached a couple of photos with the fry pan i wrecked and the new one i had to buy to replace it. I'm very happy with the price i got it for and will be buying more products from Tefal in the future. 5 star review just ain't enough for how pleased i am with finding the right product. Thank you Tefal Customer Service

Warm regards Rob B

When we purchased our Lifestyle BBQ 18 years ago the premium we paid for high quality stainless steel has proven to be well worthwhile as it has sat on a balcony just 200 m from the ocean and the stainless steel is still in excellent condition.

They don't work. There is no evidence to say this type of patch will work anyway. Waste of money. Stephen and Daniel - no surnames? Sus to me, mates.

Have a problem with a 10 year old Asko induction cook top. Spoke at length to Mel, who was extremely helpful, supplying me with 3 service companies nearby, and answering all my questions to my complete satisfaction.

Good knowledge and installed with no fuss. Adjusted slight variations to preferred site with a smile. Good work keep it up. Thanks team specially Rehman.

I am almost 6 years into the Weber experience, with my first being the Family Q. They are not cheap BBQ's, but I was convinced by my brother's… Read more

cooking record on his range of Weber's and had heard about their amazing customer service. Wow, what a great BBQ it has been! Perfectly cooked thick steaks, roasts of all sorts, swap in the hotplate and fry eggs, bacon, sausages without flare ups. The hood down cooking experience has opened by a world of savoury flavours.

Since that first purchase, I have become a bit of a fan boy, and now also have a Weber Go Anywhere (a great introduction to charcoal cooking) and a Baby Q for camping. The addition of a Weber iGrill (a temperature monitor) for Father's Day made it just all too easy to cook larger cuts of meat, especially with the bone in.

Recently my grill plates have rusted and I contact Weber to order some new ones. Their customer service was top class; quick, friendly and helpful. And instead of being charged, they immediately sent me some new plates in the mail for no charge! I had heard many years ago that their customer service was that good, and thats why you pay a little extra, and it was very rewarding to find some 8-10 years later that nothing had changed. Well done Weber.

The Bio Flame BEWARE – I paid a deposit to The Bio Flame, submitted a plan and was provided a Chinese character image of what they would build for me. When I converted the… Read more

plan to English, I identified defects in the plan and asked The Bio Flame if they could redraw to fit the enclosure I was working with. I let them know that the enclosure I was working with was made of Lava rock, not an easy material to modify. Subsequent communications from the Bio Flame would not address the design flaw. I asked for a refund and The Bio Flame stopped responding. I had to write off my customers investment and purchase from a different, reputable manufacturer. Since The Bio Flame is in Canada, I was told I had no recourse to recover the $2000 deposit.

Since the negative experience and reviews, The BioFlame assigned an individual to help me navigate this purchase. Currently the part is in production and I hope to see it soon.

This is the most advanced bbq available in the market. The software, the build quality, different cooking modes and smarts set this apart from… Read more

everything else. Charcoal rotisserie, pellet smoking, pellet rotisserie and direct pellet grilling all work amazingly well.

Mick and the team back their product 100 percent with the best service and support.

Our Rinnai B16 was heating the water then going cold within a few seconds. It was 5 years old and Rinnai Technician Graham Owen went above and beyond… Read more

to get our unit up and running properly with no charge to us. We could not be more satisfied with his outstanding service.

Fabulous product hot water instantly and with solar panels it’s all free!

The only thing that we find could be better if there is a tell tale light on the outside to see if it’s actually working . ,in case u get a flat battery u don’t know if your fridge is working or not .

Awesome service, great communication & easy to deal with. Thanks Kleenmaid

I wish I could give less than one star, but unfortunately that’s not an option. The products are simply not worth the money, and the manuals are… Read more

poorly written for an item in this price range. For years, we have requested clearer video guides, yet Teka has failed to provide accessible or comprehensive English-language instructions on how to properly maintain and operate the product.

The Power suction of XR600 vacuum is with 4000pa is a great deal. It has great cleaning performance that leaves the follow spotless.

Very disappointed. The oven comes with a 2 year Warranty, but the oven element blew after 3 years of use. I asked for the repair cost to be waived… Read more

under Australian Consumer Law Guarantee because I did not buy this oven expecting it to break in 3 years... They declined and only offered for me to bring it to their store in Sydney for a repair at full cost.

If I could give 0 stars I would. Very disappointed with Franke. Our "premium" composite sink has chipped in the centre after only being installed and… Read more

used for 4 months under normal household use. That is not reasonable wear and tear for a product marketed as durable and sold at a premium price.

Even more disappointing was Franke’s response. Despite the sink only being installed 4 months ago, they dismissed the issue as “impact damage” and refused any warranty support.

A sink of this quality and cost should not be chipping after a few months, and a premium brand should stand behind its products. Franke is absolute rubbish quality for such a high price point, you would be better off purchasing a no name brand for a quarter of the price. FRANKE INFERIOR QUALITY FOR PREMIUM PRICING!

Terrible experience with the customer service. I sent my dyson back for a discount and, when I cancelled the order, Dyson did not return my old… Read more

machine back, nor gave me any voucher to spend on another product. Very frustrating situation.

The last of my dyson product had a cord issues last week, and, guess what??? They discontinue the item and I can put more than $1000 vacuum cleaner in the bin!!!!

Never Again with dyson

I ordered an outdoor gazebo from grill king and I'm extremely happy with not only the product but the entire process