Z Grills Australia

great quality product and the best after sales service i have ever had

Had my Z Grill for 3 years and never skipped a beat, I unfortunately left it on and used improper pellets and set my hopper on fire. Contacted Z Grills and Michael had me sorted with new parts in no time. Top service even after 3 years

Z Grills Pellet Smoker – Absolutely Worth It I’ve been using the Z Grills pellet smoker for a while now, and it’s honestly one of the best investments I’ve made for outdoor cooking. The build quality is solid, the design is intuitive, and the results speak for themselves, consistently delicious food with minimal fuss. What stands out the most is… Read more

how easy it is to use. The temperature control is incredibly accurate, so whether I’m smoking low and slow, grilling steaks, or even baking, it holds steady without constant babysitting. The hopper size is generous, the startup is quick, and the cleanup is surprisingly simple compared to other smokers I’ve owned.

The smoke flavour it produces is outstanding, clean, balanced, and not overpowering. Ribs, brisket, chicken, veggies… everything comes out tender and full of flavour. It’s the perfect blend of convenience and performance.

If you want restaurant-quality BBQ at home without needing to be a pitmaster, the Z Grills pellet smoker is an absolute winner. Highly recommend it.

I've had both the Z Grills 700E-XL and the Mini for a few months now. I've held off writing my review until I'd done a decent amount of cooks on each one. I was a close watcher of the Aussie users Facebook group for a few months before pulling the trigger, and could see that there were many, many happy users, and that the customer service was… Read more

excellent. Now that I've had the Grills for a while, and done a dozen or so cook-ups, I can confirm that the hype is real. They really are high quality, easy to use. I'm no high quality chef, but I've been able to cook some amazing meat on these - and I feel like I'm just getting started. I'm able to cook up a couple of pieces of smaller meat for just my wife or I; or I can cook enough meat to easily feed 50 people on the 700E-XL. Having both is luxurious.

I had a couple of small issues. The delivery was mucked around and it arrived a week later than it was meant to, but customer service apologised it and ended up delivering it straight to my home (rather than a local depot, which would've been much more hassle). After a bunch of cooks one of the thermometers was reading incorrectly, and they replaced it free within a few days. Other than that, no issues at all.

I haven't found it as easy as I'd hoped to get good quality pellets, but I live in regional NSW, so not much can be done about that. But it'd be worth knowing that if you don't live near a city, getting high quality pellets can be a tricky endeavour.

I'll be recommending Z Grills to others, as others did for me.

First time smoker, first time pellet smoker – First time smoker, first time pellet smoker. Very happy with pre sales support, accurate advice given and they even gave me a discount code to use. I'll start with stating I hate putting together certain Swedish furniture and building the ZGril was fun, and easy to follow. They it takes two but I managed to do it on my own just fine. The… Read more ·  1

instructions were spot on, every single step was accounted for. Yes the sheer amount of boxes appeared overwhelming, but those instructions were clearly drafted by someone who's setup the ZGrill and not written by a bot.

I didn't run the firmware update as advised, my first burnoff went well and my first cook resulted in 6 hours slow cooked 321 method and damn they were the best ribs I've ever had. I updated the firmware on the second cook and bam, the experience was the same, the results a little better. Using the app effictively requires the firmware update, don't do what I did, nothing bad happened it was just easier to use afterwards.

Highly recommend this pellet smoker.

Lots of Questions – Enquired about one of the grills and got confusing answers from the number... person on the other end was clearly in a call centre and didn't know a thing about the grills and kept referring me to links with more information, which kinda defeats the purpose of going to the hotline... Really dubious about buying one of these and you should be too...

purchased because of all the great reviews about customer sevice – I purchased a zgrill due to recommendations and reviews indicating great customer service. Boy was i wrong. I was given 2 delivery dates. Both times zgrill did not arrive and i was told it was couriers fault. I offered to pick it up but was not allowed. instead they credited the purchase amount even though i did not request it or want it. No grill for XMAS. I can only assume all "good reviews" have been purchased.

I am really impressed with what you can do with the new Z grill. It makes smoking so simple with everything from fire temp to meat probe temp all managed by the cooker. Simply set and forget. I also have a Weber Smokey Mountain bullet smoker. Unfortunately it hasn't seen much use after purchasing the Z grill. There after sales service is second to… Read more ·  1

none, with Michael answering most issues or questions on the same day. Highly recommend this product and their customer service.

We love our Z grill! It is super user friendly with an easy to use app. The meat we have cooked has been delicious! Also the communication from the team at Z grills has been outstanding. Can’t recommend enough!! Show reply

Hands down the best smoker I have brought ever, Z Grills customer service is outstanding, nothing is a problem to them, they are more than happy to help you out with any problems or just advice

We love our Z Grills smoker, it is easy to use and cooks delicious meat. The service we received when purchasing our smoker and the delivery time was exceptional. Show reply

Awesome product. Easy to set up. Even easier to cook on love it

Loving my new Z grill! So easy to use. Had a little issue with the app but one message to Mick and he had it sorted for me within minutes from the other side of the country! Show reply

Results speak for themselves. I've cooked commercial BBQ Competition BBQ; and the ZGrill just makes life easier to be quite frank!!! Enjoy

Best investment ever!! I’ve hummed and haaa’d for a few years on weather to go for a smoker and finally bit the bullet. After seeing the reviews and haunting the Zgrill website I decided to take a chance. The 7002B has been the best smoker/grill. I’m always looking forward for my days off to smoke up brisket, pork ribs and anything else I can think of. Thanks Mick and the team for a great addition to my relaxation routine! Show reply

The grill has lived up to its expectations and the food tastes great. Very easy to keep clean.

have had many smokers and grills over my years as a back yard chef but in all honesty zgrills is the stand out best this is now the third one i have purchased and all have been the same EXCELLANT wont be buying any other brand the service is A1 and mick is so good to deal with thank again zgrill for a great product Show 2 replies

Excellent quality grill and fantastic customer service, do yourself a favour

Easy to order, open and clear lines of communications. Easy to assemble with clear instruction manual A pleasure to operate with quality food being produced

Great service and a great little smoker z grill mini

Loving my new grill. Definitely recommend buying one you won’t regret it

Great bit of gear. I was surprised how easy it was to set up and after that so easy to use. From the first cook all food has came out amazing.

Everything delivered as described. Reasonably easy to assemble. Customer service and z grill online community really welcoming and knowledgeable. Only completed a few meals but so far everything has been sensational. Recommended. Show reply

Been researching different smokers for a while and finally pulled the trigger on 700E XL and couldn't be happier. Easy put together and operation. Customer support is fantastic too. Highly recommend. Show reply