The smoker is amazing and works a treat! Customer service is second to none, if you are considering buying one, just do it!

So easy to use. Food tastes amazing! Was easy to assemble, instructions were clear and concise. Mick can’t do enough for you.

Not long after ordering my 700E online i got a phone call from Mick, since then he has been awesome with support, post sale care and great introduction videos!

Extremely happy with my 7002B. Customer service was great, delivery was super quick, was easy to put together and I couldn't be happier with the results so far. Incredible customer service by Mick – more than happy to answer any questions or assist with any issues. His guide videos are also extremely helpful. It's been a fantastic customer experience. Can't recommend Z Grills and their products highly enough and looking forward to many years of low and slow cooking ahead.

Very impressed from the beginning, customer service was awesome. My Z-grill arrived on schedule and was very easy to set up with the tools provided and Mick's video was handy too (definitely recomend watching before starting).

My first smoker (700E-XL), only had it for just over a week and have only managed one cook - turned out awesome, beef short ribs were tender and tasty.

Assembly was straight forward, using the grill is super easy and it is a well built unit with great accessories.

Have to note that the service from Michael @ ZGrills Australia is second to none. Has to be the best purchasing experience for a product that I've ever had. He was more than willing to answer any question I had and when I had a tiny issue during assembly he responded to me immediately - even though it was late evening for him!!

I bought a Zgrill just over 2 weeks ago and its been great!
The level of after sales service is amazing and I even got a great smoke ring on my first cook of Pork ribs.
Can't wait to try more meats on the Zgrill!

My grill arrived this week, first thing I noticed was the quality of the build, the assembly was simply and straight forward with great instructions.
Being completley new to smokers I have found the ease of use and quality of the finished impressive.

I bought the ZPG700E around 3 months ago and have used it every week. Has ran perfect until yesterday when it tripped my circuit breaker. I contacted ZGrills online in their chat room and about 10minutes later I had a phone call from ZGrills and 5minutes after that I had a replacement part on the way. couldn’t be happier with their product and support. Super friendly and helpful thanks guys.

Absolutely love this pellet smoker

Easy to setup, Easy to operate, Great smoker, Great grill. I use it all the time when I first got it. I use it 6 nights in a row. Top grill seems to move about a little don’t know if heat was the issue. Stainless steal grill would be easier to clean but however I would buy another one tomorrow that’s how happy I am with it. In saying that if they had a little one for camping I would consider buying that as well. Just a note clean out the ash to avoid a fire going backwards into the hopper next time you cook. Thank you Zgrills for a brilliant machine.

Bought my smoker online after a quick call to Mick who was very helpful. My smoker was ready for pick up the next business day. I have used it 6 times in 2 weeks and love it!

I emailed z grills with a question about a discount code that was no longer available and Mick called me to discuss it. He was very helpful and I completed my purchase. I picked up the grill from the warehouse and put it together last weekend watching the how to video. I am doing a brisket and pork neck this weekend.

Cheers,
Bart

After nearly 18 months of trouble free grilling my minor hiccup could not of been solved quicker or easier by the z grills crew 100% service even late on a Sunday evening parts arrived as promised with a bonus!!! And I’m cooking again! Couldn’t recommend any higher thanks to Michael and his crew! A top product with awesome support!

After a lot of research i decided to go with the Z grille smoker and am so pleased. Its so easy to use and the results speak for itself. I cooked my best brisket ever on my second cook using the z grille. My familly and friends were wrapped in the result. So easy to use and clean. The best investment i have made for cooking.

From my initial questions to finalising my purchase the customer service from Mick was outstanding. All my questions were answered in detail giving me confidence with my purchase. Then I was extremely impressed with the quality of the unit and how its was packaged. Customer service at its best. Well done Z Grills team.