Froothie

After years of blending in our old Froothie Optimum machine, I needed a new set of blades. However, I ordered the wrong blades online and I expected the usual run-around in trying to get them swapped over.
Much to my surprise, the folks at Froothie answered every contact I made immediately, and readily agreed to swap the blades for the correct set.
I have to say, I was so impressed with the service levels, and the company's ability to do the right thing by the customer, that I returned the wrongly ordered blades and changed my order to a whole new Optimum blender from Froothie.
These folks understand customer service and don't let "company policy" get in the way of satisfying a customer.

Omg! I have just purchased an optimum 9200A blender. I don't know how I ever lived without this. It is literally life changing. I have just made super smooth Tahini in less than a minute which is divine. My smoothie I made with frozen banana and dates was soooo creamy. No bits of dates floating around. I cannot wait to make some creamy nut butters. I cannot praise this item enough. It's now my favorite kitchen appliance. Thankyou so much froothie!

I use my cold press juicer every day - I truly believe my morning juices have helped me from getting sick or catching Covid. Best investment - I couldn't live without it!

Bought the Optimum 600M a fair few months ago...it was during the "pandemic" so there was a bit of a delay but once it arrived I fell in love with it instantly! Mine is black and compact, perfect for leaving out on the kitchen bench. I live off grid and I was very curious to see how it would perform on solar power. Awesome and reliable, works like a charm and I could not be happier! Super quick and easy to clean as well! 110 % satisfied with this high quality product <3

waiting 3 weeks for my product to get generic email saying have minimum of another 3 week wait even paid express postage . They did offer to refund that.

My wife and I have been using Froothie juicing products for over 20 years. We are totally satisfied with the quality of the products, ease of use and cleaning, although necessary, only takes a few minutes . We use this juicer 5 times per week and look forward to our morning juice. After sales Service is excellent and the staff are pleasant and well informed. We have no hesitation in recommending frothier juicers.

Carter and Di

Strong, sturdy and reliable. I've used mine for making almond milk for over 6 years. I've had to replace one part recently, and it was done within 24 hours and really affordable, with a discount provided. Friendly skilled support and great service!

I had the previous model and I upgraded to the 2.0 and it was the best choice. I love the new app and the control screen and features.
The only downfall for me is it doesn’t have a handle and it make it difficult to pour and scrape down with 1 hand. So Froothie please, can the next bowl have a handle and then I’d give you a 5 star review because that’s the only thing that I think is missing from this machine/model.

Everything else available in aus comes from the us and is 3 times the price nice to have an alternative

i have not recieved product as yet however i had problems with the payment method and had to contact company WHAT A DELIGHT prompt/polite and helpful have reccomended, and will definatley use the company again

Easy to use, can even use thermomix recipes. Mashed potatoes and steamed veggies would probably be my favourite but condensed milk biscuits are divine.
If on the slim chance you have a problem, customer service is amazing. Answered all my questions and it was out of business hours. Nothing was too much trouble.
Can not recommend this product enough. If your hesitating, press the BUY button now, you will not regret it.

I am impressed! I always had issues with blenders in the past as they were not strong enough. I like to make smoothies and ice creams with lots of frozen fruit and vegetables and I always ended up with a slushy smoothie with chunks of the frozen fruit and veggies not blended. But the 8200 makes everything so smooth and creamy, I am so happy. And it's really easy to clean too.

This blender is amazing! I got it because I am tube fed and blend all my own food, as opposed to ready-made formula. The G2.6 seemed the best when researching blenders and I'm not disappointed. The food cannot have any bits or it will clog the tube, but I've never had to worry with this! I blend everything and have amazing consistency every time. It even makes incredible puree out of fish heads for my dogs (totally gross but zero waste). Because of this blender I'm able to blend up the best ingredients (including nuts, seeds, grains) and feed m...

I have had very helpful, fast and efficient assistance via email. Emails were also sent keeping me up to date with what was happening. Very happy with the service.

Easily some of the worst customer service that I have ever dealt with. I ordered a replacement part and received a paypal receipt, but nothing form the company themselves. A week and a half later I emailed them enquiring about the order and received a response stating that they would follow it up with their warehouse. A few days later I received the wrong part and now they don't even respond to emails...