F&P - not as good as it used to beWashSmart WA7560E1 (7.5kg)
Having had two F&P top loading washing machines which both lasted 15 + years, I went straight to back to this tried and tested brand when I needed a smaller machine. My new machine (WA7560E1) was noisy when it both filled and agitated from day one - clunking with every turn of the agitator. I had 5 visits from F&P technicians to inspect the problem after initially recording the noise and sending it to the retailer. The second technician replaced the suspension rod - apparently the wrong part had been installed during assembly. But there was no... Read more change to the noise level - which was so loud it could be heard two rooms away. After escalating the issue with F&P as the problem was not resolved, the company has now offered to replace the machine with a F&P front loader or provide a credit note for an alternative machine. While I appreciated the gesture from the company, I'm disappointed that the F&P brand quality is no longer a certainty and that it has taken 7 months of follow up by me to bring about this outcome. I'd rather have a F&P top loader that was not noisy but I'm not sure that such a machine exists anymore.
Purchased for $800.
This machine has been excellent.CleanSmart WL1068P1 (10kg)
We had this model washing machine for 9 years without incident. When the washing machine required a major service, we decided that because it had been such an excellent machine, we replaced it with the current model which like its predecessor, is excellent.
Only worked for 3 years then had errorsWashSmart WA7560E1 (7.5kg)
Very disappointed with our purchase. There are frequent detergent marks on our clothes because it doesn’t wash very well. After three years it kept beeping every load saying it was unbalanced. We tried everything and even got it serviced. It didn’t fix the problem. I would never buy this brand again!
Purchased in .
Not enough expletives to describe machineCleanSmart WL1068P1 (10kg)
The very worst washing machine I've ever had.Always stopping for being out of balance,cleaning cycle uses vast amount of water and you can't select your own water level. Don't buy under any circumstances.
Purchased for $1,299.
DisappointedWashSmart WA7560E1 (7.5kg)
I have waited about 10 weeks before writing my review. My clothes are only lightly soiled and the machine is only used for small one person washes (not family loads). After having my last F&P top loader for 10 years, I'd kill to have it back again if only it wasn't leaving residue gunk on some wet loads as it had started to.
PROS OF THIS MODEL
Large bin (holds more than my old 7.5kg top loader) - can easily do my sheets.
Spins well - less ironing required compared to last machine
Cleans well - mainly use the 'auto' water level and on lightly
Purchased in .
Rusted within 3 yearsFabricSmart WA1068P1 (10kg)
Worst ever washing machine - purchased 3 years ago and it has rusted all underneath. No care factor from them or Good Guys where we purchased it. Even purchased Gold Concierge cover - another waste of money as they don't cover rust. We spent $1500 and would expect it to last more that 3 years so strongly recommend you stay away from Fisher & Paykel Washing Machine - basically a rust box for washing your clothes. Given the machine is to wash which involves water, one would think that it is rust proof - think again. Very disappointing and very po... Read moreor quality. Only discovered as moving house revealed rust all over my tiles - look at bottom of machine and rust everywhere - stay away from this unless of course you are happy to spend this sort of money every 3 years and also have your tiles permanently stained by rust.
After 7 years, I'm calling it - worst machine ever.CleanSmart WL1068P1 (10kg)
I have had this washing machine for seven years, and I cannot begin to describe how much I hate it. It constantly has out-of-balance issues and is difficult to clean and troubleshoot. The out-of-balance issues can regularly turn a normal 40-minute wash into a two-hour ordeal. Genuinely not worth it. Avoid at all costs.
Purchased in .
Bad waste of moneyCleanSmart WL1068P1 (10kg)
IT will not fill with water to a full level even on full load. it tangles and knots up the bed sheets. it tangles up my work cloths and leaves gunge marks all over them even in warm water and using the liquid detergent.
Have had many fisher & Paykel machines before until now. The water saving sensor won't put enough water in it to wash properly and without a full agitator it rolls and knots up the cloths. Don't buy.
Purchased in at The Good Guys.
Product was good when new but encountered out of balance issue in under 5 yearsFabricSmart WA8560P1 (8.5kg)
Purchased this washing machine and was more than satisfied with it, until several months ago when the spin cycle goes out of balance at the beginning of the spin cycle. Machine is level, clothes are evenly weighted however when machine is empty you can see that the bowl is not evenly aligned . After two washes a week in a one person household I did not expect the machine to have problems. I see other reviews with problems with spin cycle so will not pay for a technician and likely suspension rod parts for repairs that appears to be the problem... Read morewhen you look at some other online reviews and videos. The issue with a lot of white goods products is quality control and being built to a price and no longer built to last. Fisher and Paykel now appears to be owned by Haier with manufacturing in China and Thailand to keep pricing competitive even though their washing machines tend to be at the higher end of pricing. A choice of a new washing machine is less likely to be another Fisher & Paykel based on the above purchase.
Always out of balance only 7 years oldCleanSmart WL1068P1 (10kg)
I kept getting out of balance took it out of the laundry to check it and everything was fine I read all of the reviews and rang fisher and paykel and they were helpful and told me that the issue is the suspension rods $142.00 for the set of 4
Very DisappointedCleanSmart WL1068P1 (10kg)
I had been so happy with my previous Fisher & Paykel washing machine, that when it stopped working after many faithful years, I did not hesitate in purchasing another one, big mistake. I should have done my research and read reviews, as this new machine is terrible. Very noisy, out of balance and problems with the water level. So disappointed, an expensive mistake.
Purchased in .
Not happyCleanSmart WL1068P1 (10kg)
Can hear water going in to washer then seems to drain out, on checking water nowhere near covering clothes. Told by helpline to put on heavy duty wash. Ridiculous as clothes are very lightly soiled I prefer quick wash. Clothes smell of detergent.
Have tried adding water, wetting clothes first to add weight etc. Etc.
Really not happy with this expensive product and would love a solution.
There is no setting to control water level.
Purchased in at The Good Guys for $1,694.
- Dryer Type: Westinghouse LD605EB
Can't believe they sell a washing machine WITHOUT a lint filter!!!!!!!!WashSmart WA8560E1 (8.5kg)
I am astounded that in 2018 Fisher & Paykel are selling me a washing machine WITHOUT a lint filter!!!!!!!!!
I can't believe I have to pay almost $50 to buy the part that should come with the washing machine????????!!!!!!!!!
Otherwise I am happy with the machine. I wash a lot of dark clothing and this is just not good enough.
- Date Purchased:
Constant Issues with the balance from 35 mins onCleanSmart WL1068P1 (10kg)
The Machine constantly beeps with balance issues from the time it gets to 35/34 mins out. No amount of moving clothes around seems to help. It is quite steady and not out of balance but I can never get it working except on rare occassion when it finishes the wash while stopping only twice
Purchased in .
This machine frustrates me every time I use it.CleanSmart WL1068P1 (10kg)
I bought this machine as our last Fisher and Paykel was superior quality.
I regret the purchase every time I use it.
Despite all efforts to trouble shoot, my clothes come out covered in lint/ residue.
Fisher and Paykel customer care has not offered any assistance to resolve the issue.
The product she be discontinued as it absolutely does not do the job that it claims to do.
A few months on...and this washing machine continues to be a piece of crap. A 10kg machine ought to be able to wash a queen size top and bottom sheet together, but no...in this machine they come out dirtier than they went in.
Customer care continues to be of zero assistance.
Stay away from this machine.
Purchased in at The Good Guys for $1,500.
Questions & Answers
The machine is filling up and it sporadically beeps 3-4 times, no error code both hot and cold water is on. It doesn’t stop the machine from working - I have reset, given a super duper clean out. Any ideas?
Contact the service number in the booklet provided. Unfortunately I hate my new machine so can't give any proper advice. I don't recommend this model.
This is a really bad machine - have issues and mine is only 2 years old. Fisher & Paykel have zero customer service and do not care what is wrong and take NO responsibility for their dodgy workmanship. I will never purchase another Fisher & Paykel - complete rubbish - riding on false good name!! Also warning machine rust from the inside out - not designed to interact with water - which is ridiculous given it is a WASHING MACHINE!!
How do I removed a stick agitator , I’ve taken the wing but out but it won’t budge
how do I factory reset the machine
Get an answer from our members and Fisher & Paykel representatives
|Category||Top Loading Washing Machines||Top Loading Washing Machines||Top Loading Washing Machines||Top Loading Washing Machines|
|Capacity||10 kg||8.5 kg||10 kg||7.5 kg|
|Household Size||5+ people||3-4 people||5+ people||2-3 people|
|Features||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)|
|Energy Rating||4 star(s)||4 star(s)||4 star(s)||4 star(s)|
|Water Rating||4 star(s)||3.5 star(s)||3.5 star(s)||3.5 star(s)|
|Drum Material||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
|Dimensions||1090 x 685 x 700 mm||1045 x 600 x 600 mm||1090 x 685 x 700 mm||1045 x 600 x 600 mm|
|Max Spin Speed||1,100 rpm||1,100 rpm||1,100 rpm||1,100 rpm|
|Number of Spin Speeds||3||3||3||3|
|Number of Wash Cycles||12||6||12||6|
|Open Lid Height||1,460 mm||1,350 mm||1,460 mm||1,350 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||White||White||White|
|Manual||Download manual||Download manual||Download manual||Download manual|
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