Reviewer Photos & Videos
Terrible washing machine
So very, very disappointing.
Clothes come out dirtier than they went in time and time again.
I specifically chose to invest more in a quality machine but my basic old machine was 100x better
Purchased in July 2016.
Machine is great except it’s not. Good programs, great ease of use, look fine BUT for the love of god it cannot handle any imbalance. It seems only the smallest imbalance sends it into thump thump mode and then stops. Rearrange the load, start again and yep same problem multiple times
Purchased in July 2015 for $700.00.
Auto fill under fills washing machine and lost of lint issues. Agitator wings break easily
Firstly the auto fill option under fills the machine for the load. This causes soap residue. You say add less soap, but the solution from f&p to reduce lint is to add more soap. F&P know there is a lint problem & sell a lint filter for it. Should have been included to start with. The agitator blades break off and then start to tear your cloths. The agitator blades are note well designed
Purchased in May 2019.
A follow up to my other review, I think they can do better
The motor is great
Lint lint, Fisher and Paykel is aware of this for years but who cares
No hot&cold water mixer, so hot water hits first and will ruin your clothes
Purchased in July 2018.
Absolutely best washing machine
I am new to Fisher & Paykel washing machines and all I can say is I wished I had discovered it years ago. Absolutely wonderful, it is quiet, efficient, reliable and looks gorgeous in my laundry. Have had a few months now and washed various items and all with amazing results. Highly recommend and will most definitely consider other Fisher & Paykel products. Purchase - you won't be disappointed.
Purchased in February 2021 at The Good Guys for $1,400.00.
No star option - Didn’t clean properly
I had it for almost 2 years, didn’t clean properly from beginning; tried all the cycles with water efficiency off.
I just had enough; my laundry come out still smells, didn’t have enough water in all cycle.
Called support F&P after long wait and he transferred me to machine.
Hate it ,worst mistake of my life
I spent around $1500 on this machine ,with high hopes for the price huh was i sorryly mistaken.
Next to no water when washing clothes ,sheets ect. No matter how much or little u put into it,no option to pick your own water level.no lint remover(even thought it states it's supposed to get rid of lint with out one ) it does not!,clothes come out smelly ,rough and full of lint .oh and by the time the hot water makes it through the pipes to the machine it stops filling the measly little bit of water it uses, so no real hot water function,usless! I will never buy a fisher and pykel washine machine again it's not even worth 1 star ,I feel ripped off ! Only LG and simpson for me
Purchased in March 2019 at Bing Lee Online store for $1,500.00.
Just bought. Very noisy. 22 days to wait for a technician.
We used F&P top loaders for over 20 years - high quality and reliable products. Not any more. WA7560E1 delivered yesterday. It is very noisy. Called F&P for assistance. The earliest available appointment is in 22 (twenty-two) days. It looks F&P is extremely busy with repairs. Does that tell much about quality?
Purchased in February 2021 for $900.00.
Handles the big loads but rubbish on a regular load
The pros - good size no agitator can handle a load of towels or large blankets , no drama smart technology. The negative - For the last six months this machine can take up to 2 days to wash one average load i’m washing because it will continuously beep due to levelling issues. I wouldn’t recommend for a family, I wash daily and this machine- just won’t work properly
Noisiest washing machine i have ever owned
I brought this based on the reviews saying how quiet it is, it is so noisy it sounds like it is going to take off, very very disappointed as our laundry is next to our living room, even with the doors shut you can still hear it
Purchased in April 2018.
Avoid this brand and model unless you like wasting money.
I bought this washer in 2016 after my trusty 15 year old Simpson failed with a water damaged motherboard.
From the very first wash it was noticeably louder than the old Simpson, took longer to finish, and didn't clean as well.
I made sure it was installed as per the instructions and took special care to level it perfectly.
Regardless of the way we added the load, or the items in the load, it would make loud banging noises and had a high pitched squeal during the spin cycle. The squeal sounded like a main bearing had failed but according to Fis...
Purchased in January 2016 at Harvey Norman for $1,200.00.
Worst washing machine I’ve ever had
Doesn’t use enough water. Towels come out hard. Clothes tangled. This is too automatic as extra water can’t be used. I hate it. The control panel is hard to see too.
Purchased in July 2017.
Hard Crunchy towels .
The F&P cleansmart 10 kg is my 4th Fisher & Paykel top loader . I am not happy with it . Because of the low water use towels are poorly rinsed hence hard and crunchy . Even with fabric softener . I did have my husband add buckets of water to increase the water level . Now I just return to laundry after fill and fill double . We do not have many very dirty clothes . Though I did need to rewash and hand scrub the knees of my husband gardening jeans . I can NEVER remember having to do that . Sheets become tangled in knots . I am currently sittin...g in the laundry in my wheelchair to rebalance after returning 3 times to do so . The display board does not indicate were the machine is in the cycle . You can not skip forward or shorten the cycle if you wish . No totally cold wash . Clothes come out very wrinkled . Annoying because I can not iron . Though I found I can turn off the hot tap to achieve this ! On a $1300 washing machine !!!! You can not leave a soaking load over night then top up and finish at breakfast . It will pump out on its own . Though I have found I can cut the power to stop this . If you want a set and forget machine . FORGET this machine . I wish I had purchased an central agitator style less costly than this machine . I sincerely hope this one doesn’t last as long as my last top loader 15 years .
Purchased in February 2019.
OMG - Welcome to my Nightmare
I have the 8. kg model. For 4 years and 8 months I have put up with it unbalancing !!!! I have had the technician out, who tried to tell me it is because I send my water out onto the lawn. I put up with it because I knew we were going to do a major reno and change our plumbing. Well guess what! I no longer do that and it still unbalances - every single friggen load. Biggest piece of rubbish I have ever purchased. I will not even give it away, as I would not inflict this nightmare on my worst enemy. Never Ever will I buy a Fisher and Paykel again. And as for the technician - Don't lie to people, if you know the machine has this fault, be honest.
Purchased in April 2016 at Joyce Mayne for $800.00.
Had for years. SO annoying. Don't buy. Unbalances ALL the time, quite unreasonably; then beeps. try rebalance...doesn't work... more beeping and so on for hours. Detergent dispenser is also silly.
Questions & Answers
spin cycle not working goes out of balance. if i empty the bowl it spins fine.
perhaps the wrong level but worth getting a service call if still under warranty. I was advised long ago that picking the correct love is important and placing in as even as you can. hope that helps
My cleansmart machine needs new suspension, is it easy enough to do yourself?
Get an answer from our members and Fisher & Paykel representatives
|Category||Top Loading Washing Machines||Top Loading Washing Machines||Top Loading Washing Machines||Top Loading Washing Machines|
|Capacity||10 kg||8.5 kg||10 kg||7.5 kg|
|Household Size||5+ people||3-4 people||5+ people||2-3 people|
|Features||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)|
|Energy Rating||4 star(s)||4 star(s)||4 star(s)||4 star(s)|
|Water Rating||3.5 star(s)||3.5 star(s)||4 star(s)||3.5 star(s)|
|Drum Material||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
|Dimensions||1090 x 685 x 700 mm||1075 x 600 x 600 mm||1090 x 685 x 700 mm||1045-1075 x 600 x 600 mm|
|Max Spin Speed||1,100 rpm||1,100 rpm||1,100 rpm||1,100 rpm|
|Number of Spin Speeds||3||3||3|
|Number of Wash Cycles||12||12||12||6|
|Open Lid Height||1,460 mm||1,380 mm||1,460 mm||1,350 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||White||White||White|
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