Businesses with Integrity
Prior to 2 years of constant use, our Speed Queen was an absolute write off. We then contacted the original store that we had purchased from, Harvey Norman Everton Park and spoke to the owner Craig. On our behalf, Craig contacted Mark from Speed Queen. Mark completely replaced our machine at no charge. I would highly recommend any consumers to purchase from these two companies/men (mentioned above). They are men who have shown great integrity, old fashioned service and guarantees their products.
Replacement Speedqueen after 20 years, 1 year into it's life.
Went for the Second SQ after the old Kleenmaid leaked right on the 20 year mark (gearbox was noisy and timer dodgy) which considering it had moved house several time and only ever had one service for a broken belt was pretty good. Especially given the baby clothes, nappies and then Uniforms and teenage sports gear .
One year it is clear that it is essentially the same machine with the electronic panel being the difference. I went that way for the timed start to take advantage of Solar power during the day. Only complaint is that you cannot leave the lid up and fill it. Appreciate it is nanny state regulations but I would pay money to be able to disable that particular feature.
As for others opinion, a close friend saw it in action shortly after I bought it and will be buying one when his Samsung Front loader (which he reckons does not leave clothes smelling "washed") dies. He liked it as it cleans and is built like a tank. As for me, I do not expect to buy a new Speed Queen until after I'm dead.
Purchased in March 2018.
Easy to use washing machine
This is a great washing machine, easy to use for everyone in the family. It has short and long cycles to suit your needs and cleans clothes professionally. The staff at Speed Queen were very helpful and emailed me specifications to ensure it was exactly what I wanted. Thanks!! We love the machine and are very happy with its capabilities.
Do any of the people praising this machine actually check what's going on in their machine. The wash cycle isn't long enough in my view so I have to re start the machine in order to get a longer wash. If you check the rinse water during the rinse cycle (lift the lid and look) there are still suds there, so I have to put it on an extra rinse cycle (towels are the worst sometimes needing 3 rinses). Yes I use 1/4 of recommended wash liquid and yes I have had technicians here thinking that suds in the rinse water is acceptable. All in all this was a dud purchase as it wastes electricity, water and time...Not Happy
Well built, cleans well, fast washing machine
I spent a large amount of time reading reviews and debating with friends and relatives the merits of spending $2,500 on a Speed Queen washing machine.
In summary: It was worth it, and I would not hesitate to buy this again.
If you're reading this then you've probably done your research and already know about the multitude of praise this machine garners on the internet.
I am comparing this to an 8 year old F&P 5kg top loader my parents own
- Built like a tank. Weighs 90kg and does not vibrate when washing
- Fast. Quick cycle takes 32 minutes, meaning I can come home late from work, toss a load on and hang it out before going to sleep
- Cleans well - no issues with cleanliness of clothes, they smell cleaner too.
- Spins clothes relatively dry. Have never owned a front loader to compare this to but clothes are drier compared to the old FP
- Controls are easy to use - no confusing menus like a Miele front loader
- Lint problem is real. Lack of lint filter means I have to be more careful about throwing new clothes/towels in with the wash. I bought 10 new pairs of socks which were thrown into a normal load which made lint come out over EVERYTHING. This was on my 2nd use of the machine and I was worried I had wasted my money. Speed Queen customer support said that the "Australian version has larger holes to allow lint to drain through" - not in my experience. However, after being more careful with sorting washing (e.g. washing towels/new clothes separately from standard loads) this problem seems to be solved.
- Poor energy efficiency - As this is a top loader it draws hot water straight from the tap. Not an issue for us as we do cold water washes, which brings its energy usage roughly in line with a front loader
- Poor water efficiency - most washes are done on medium loads instead of extra large (on which it was rated) which again brings down the water usage
Overall very happy with the Speed Queen, with the caveat that we have to be more careful about sorting clothes rather than throwing everything into the wash.
Very pleased with our new Speed Queen washing machine. Clothes are nice and clean and love the many options available to us. Fast and efficient. These machines are built to last and go the distant. Have been the owners of Kleenmaid and Maytag machines before purchasing our new Speed Queen. Would recommend these machines to everyone. Happy washing
I am so annoyed with myself for being sucked in to buying this lint machine! Nearly $3000 & all of our clothes are covered in fluff. I wish I'd researched better & realised that there is no lint fliter on this. How is this even possible on such an expensive machine?!
It's also very loud, but that's the least of the problems. How hard is it to just get a machine that washes clothes without fuss (and fluff!) & lasts longer that a few years?!
I've also noticed that it sometimes requires me to press the on/off button a couple of times before it turns on.
I wouldn't recommend this machine.
Solid, well built. Get's the job done!
Bought a Speed Queen AWNE92 on the advice of an older gentleman who had his (different model)for about 25 years. I'm impressed by how solidly this thing is built. Purchased over phone with a call the SQ office, was quickly processed and despatched and installed next day. It is definitely pricey, hoping to have it last for the next 25 years. Made in USA.
Now to find a solid and well built air con unit that will last 25 years.
Best customer service EVER
I bought this unit as it was the "best" on the market. Unfortunately my unit had a couple of issues. With the help of the State Manager all was rectified and a new machine was given to me and the other to be tested. Hoping all will be good now. Can't fault the customer service. If only all companies were as good as Speed Queen. 10/10.
Best top loader!
Have recently splurged on this top loader after being sick of previous unreliable Simpson top loader & VERY happy so far. If it stands the test of time I will happily review it again in the future. I love that it is so quick & efficient. I have 4 kids, hubby, 2 fluffy, mud loving dogs, & 2 cats. That translates to lots of dirty washing. Great wash every time. It did a king sized comforter today no probs. Lots of my friends have front loaders & love them because they are so gentle on clothes. I would have gone with the speed queen front loader as it has a quick cycle of 24minutes (I think!?) but it was out of my price range. That said, the gentle cycle on this top loader is just that! I've done my woollens & silks & they've emerged clean and in great shape.
I noticed the star ratings aren't as good as you get with some other machines but I only use cold water so I'm thinking that will even things out somewhat.
The only quibble I could pick is that it sounds a bit louder than my last machine & it doesn't beep when the load is finished- but that is being very picky. I would definitely recommend this machine. I think it will be worth the hefty price tag if it gives a consistently great wash for years to come.
Our old Maytag did us for 25 years so we wanted another sturdy washer. The Speed Queen does everything it is meant to do, it is very sturdy and well finished, commercial quality. We generate a lot of washing in our family so quality is important. We bought this one from Harvey Norman, it has touch controls that allow any combination of functions/settings. Expensive initially but will I'm sure it save you $$$ in the long run. Love it!
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