Final Follow Up
Apropos my previous review, I contacted Johnny Appleseed Head Office in Brisbane. I spoke with a decent chap named [name removed], and advised him of my present plight with this 2 year old Drive Assist 51. I explained the horrendous run I have had with this thing and was advised to take it to Johnny Appleseed store in St Kilda Road, and speak to that store manager who was also named [name removed]. [name removed] in Brisbane informed me that given the pathetic life span of this unit, they would either give me back my money or give me a new u...nit. Iff I went to the Johnny Appleseed store in St Kilda had, St. Kilda. Young [name removed] at this store tried everything possible to clear the memory and reload all maps and the same thing that happened to me, happened to him: "Sorry your maps are corrupted. [name removed] then contacted Garmin and advised them of this situation. Garmin advised [name removed] that they would not repair, replace or or refund my money but; I could have a new unit for $186.00. (I paid $420 in March 2017). I thanked Johnny Appleseed for their time, and went home, and down loaded a brilliant GPS/Speedometre /World Maps GPS to my I phone for A$5.99. This works brilliantly in the car; it does everything I need it to do, and when I think I spent $420.00 for the Drive Assist 51 brand new, and rejected the offer to buy another (most likely with the same problems) for A$186.00, I have saved myself A$414.01, or A180.01. [name removed] of Garmin, have you heard of that little orifice on the lower part of your anatomy; bio know that place where the sun does not shine. That seems an appropriate place for you to take my Drive Assist 51, and jam it hard. Your products are inferior and I hope to hell that others don't fall for the same scam as I did. I note that there are several negative comments here on this page, where one failed in 4 months. At least I am not alone.
Mixed feelsings about this unit.
I've had this 18 months now.
Easy to set up, footage, connectivity, easy to install.
What's not ok.
Only months after using it it would lock up. Disconnect power and wait for battery to drain then plug in again is the only solution I've found. It does it regularly on hot days but cooler winter day as well.
Bluetooth phone calls through the unit are not very successful.
I've found Google maps to be more accurate in routes it suggests and Google maps on the phone in portrait seems to give a more suitable orientation.
It was expensive so I did expect a better quality product.
Purchased in September 2017.
Failed after 4 months.
What is more annoying than a brand new and expensive device failing after only 4 months?
I purchased a Garmin DriveAssist51 in August, it was working well but it stopped functioning correctly today at 8.30am. Now it is stuck in a weird initializing loop and half a day of troubleshooting and searching online for answers have achieved ZILCH !!!! PLUS: If there is a fix out there somewhere it should not be this hard to find it!
At this point in time I would not & will not ever recommend a Garmin device to anyone.
Purchased in August 2019.
Very Good GPS/Dash Cam, with a few annoying short comings
I purchased the Garmin Drive Assist 51 GPS system three months ago. I brought it mainly to use the dash cam feature to record video footage of when I am driving, but also wanted to have a GPS for the times I was going to areas I was not familiar with. This product gave me both of those features.
I am now reviewing it and giving my honest appraisal on what I like about it and what I think needs to be improved. Hopefully my comments can help other people who are considering buying it.
...Pros * Excellent and reliable GPS system. The voice activation feature and detailed visual instructions are clear and concise. It uses both physical street names and landmarks like churches and schools to navigate. This makes the system safer by making it hands free, allowing the driver to concentrate on where they are going instead of constantly looking at the screen *The large icons help by making it easier to read on route.
No map updates, poor routing, dangerous
This product is utter junk and doesn't compare to the 5 year old Garmin unit we replaced.
Firstly, there have been no map updates for over a year, probably 18months, meaning it is horridly out of date. So much for "lifetime" maps.
More importantly, it's routing choices are beyond unacceptable, they are dangerous. Some examples:
- It choose a tiny fire track up a steep slope, unsealed, and very windy rather than the obvious sealed road. We got bogged.
- In country nav, it happily chooses these small, one car wide roads which, I guess are mean...
Cheap piece of Rubbish
When i first got the unit i thought it looked smart and would kill 2 birds with one stone having the built in camera function the unit was fitted to my towing vehicle so got used about 20 times then the issues began.
It wont hold a charge so it must be plugged in at all times in order to do anything. then it wouldn't turn on then it would turn on halfway through the trip and also turn off halfway through the trip. Then i lost all maps history everything it was a blank screen and nothing would work except the camera. i paid for a technician to g...
It started out perfectly...
It was wonderful when I first installed it, with great features and ease of use, including allowing subsequent updates without any problem, but now, it won't even switch on, let alone allow the updates which are apparently due.
My wife wants me to chuck it in the bin and return to the Navman DriveDuo we had previously, even though this DriveAssist 51 is/was better. I am seriously considering it...
Don't trust Garmin
The Garmin 50 started out as a reasonable GPS; but then try and update the maps and it became a $50 piece of junk. The voice command feature just would not work no matter what I tried. Just said the feature was unavailable in Canada in American English. A check of the Garmin Website was a joke. There was a problem with the update a year ago, which Garmin said they would fix, but after a year it is still not working correctly. I have had several GPS over the years since it first came out, and found Garmin to be the worst, with very sad customer relations. My personal advice to anyone looking to buy a GPS, do not buy a GARMIN. The one I have is just a basic $50 piece of junk with no redeeming features. Again do not buy a GARMIN.
- DriveAssist 50 LMT
- Verified purchase
Serious navigation issues
I like everything about this unit (voice controlling included) except it’s ability to navigate effectively. On the first day I bought it, it sent me to a dead end less than 400m away from my home. The other two problem areas I have found is that it gives very inaccurate directions when it comes to sealed roads. If I choose to avoid unsealed roads it will still direct me to unsealed roads. This inaccuracy becomes a safety issue in my opinion and Garmin should rectify this. Also when it comes to tunnels it’s presentation of routes gets very confusing and I have found without exception that if I use the gps to direct me I will always go the wrong way. Everything else about the unit works well. I’m happy with the voice command functionality.
- DriveAssist 51 LMT-S
- Verified purchase
Great unit. Can't fault it except now I see it $80 cheaper than I bought it 2 weeks ago at the same store. DOH!
A couple of annoying features that can be turned off. Great screen image and volume. Camera is also moveable so no problem placing it just about anywhere on the windscreen. Also phone works better than the bluetooth on the radio without a voice delay as with the radio. Very happy with this product 51LMT-S.
- DriveAssist 50 LMT
- Verified purchase
Good GPS with some oppertunities to improve
Using this for more than 18 months now. Happy with the product and functions. Didn't have GPS signal issues in City area compared to the other GPS I used before.
Map navigation is smooth, Map zooming function is good.
Live incident and traffic information very accurate. Estimated time is reasonably correct.
Receive most of the map updates within a few months.
Dashcam is good enough to cater for basic needs.
Keypad and touch screen is responsive
Search POI by category is good. Very useful ...
The biggest problem is that despite maintaining updates, the maps are horribly inaccurate. It is very frustrating getting instructions that youhave no confidence in. Errors mainly in the route choice. It is a problem in old established road networks, not just recent changes. I will go back to a Tomtom prod t.
Do Not buy this
I bought this pricey model because of the extra features like blue tooth working with the phone. However, this feature did not work very well. When I called Garmin they sent me a refurbished model even though I just bought the new one. Then the refurbished one worked worse than the original one.
I had this unit for 2 weeks and returned it. As a dash cam it was good, but not great; as a GPS, it was OK, but not good. The accuracy was horrible: it would say to turn 50 metres too late; it would say I still had 30 metres to go to my destination when I was already there; it would say a school zone was approaching in 200 metres when I was already 3/4 of the way through! The lane departure warning mostly didn't work, I would get forward collision warnings when there were no other vehicles around, The mapping would show non-existent roads, fuel...stations in paddocks and wrong speed limits. I also paid an additional $40 subscription for safety cameras and yet it didn't pick up a single camera! I have a Garmin Nuvi 3590 that is now 5 years old and that's easily still the best unit I've ever owned. As a professional driver I update my GPS units yearly but I will definitely be hesitant of buying another Garmin. Very disappointing.
- Verified purchase
Fast and accurate unit with crispy screen and cam inc forward collision warning
Maybe it was because I was so scarred from my previous unit which was utterly rubbish, that I found this unit to be such a wonderful device, but I must say it works even better than the SatNav that comes with my new Honda, which says something. Anyway despite costing $100 that the rubbish unit, it has loads more features, very fast signal pick up speed, accurate road guidance, and the cam works very well with crispy images. More below:
- Dash Cam is super sharp and captures good videos and images, and all vehicle movements are capture...
- Verified purchase
A bit disappointing
Great to have a GPS & camera combination as it saves having two separate devices and their cables cluttering the windscreen. The LANE DEPARTURE, FORWARD COLLISION & GO ALERT just become an annoyance as they give warnings when unnecessary so I think most people will eventually turn these features off. I was a little surprised that a unit costing as much as this one does not record sound on the dash-cam, otherwise the camera is fine. My main complaint about the DriveAssist 50 is that as soon as I leave the Freeway (I live 75klm east of Adelaide S...outh Australia) the speed limit information disappears from the screen, and along with it the over speed warning. I have driven on many country roads in the area with the same result, and even in the regional centre of Murray Bridge (over 20,000 residents) still no speed limit info on the screen. This unit is reasonably pricey at $400 (TVSN claim normal price to be $450), I have two other GPS units costing significantly less ($80 & $130) and they both show speed limits even on the most out of the way country roads. I contacted Garmin who recommended that I return the unit to the seller as the mapping information should cover all of Australia. I received a replacement unit and guess what.. still no speed limit displayed on the screen after leaving the Freeway. If you only drive in metropolitan areas or stay on major hi-ways this unit will be fine for you. I can't comment on country regions in other parts of Australia, but if you live outside a major city you may want to check the speed limit info display before deciding to buy this unit as, in my opinion, having a warning when you exceed the speed limit is one of the main reasons to have a GPS in the car. As a footnote I have contacted Garmin by e-mail again since receiving the replacement unit....no reply received at this point.
- Verified purchase
Good clear unit with dash camera
Worked very well straight out of the box even before the full setup once we got home. The windscreen mount is nice and solid and easy to fix. A very clear display and addresses load very quickly. The integrated dashcam has a good resolution and field of view. You can playback on the unit or download to a PC for better zoom and editing. So far I'm very impressed with the unit and its apparent lifetime free maps of Oz and NZ.
I'd recommend the unit and with a couple of small software upgrades would certainly make it worth a 5. Now that its al...
Questions & Answers
DriveAssist 51 LMT-HD I've been having an ongoing problem with my screen shutting off all by itself. Sometimes it tries to reboot...gets just passed the restart info and shuts down again, and this can go on all day. Other times the screen just goes blank but I can hear the unit still functioning (moved out of lane etc.). I can unplug the unit from the vehicle power source and it tells me exterior power source disconnected and the countdown to shutdown starts. If I plug it back in the screen comes back to life until it all starts over again. Garmin support just says they've never heard of the unit just shutting down randomly.
I've ordered another battery wondering if maybe there's something wrong with the battery and the GPS isn't actually running on vehicle power but the battery and the vehicle power is just charging the battery.
Its exhausting because other than this I like this DriveAssit 51 features. Though I wish it had the estimated arrival time my older Garmin GPS has.
I had the same problem as you are experiencing but on my unit; it started within a few weeks after I purchased it brand new. My problem was that I live well over 100 kms from the shop I bought it at, and could not get back there. The problem kept recurring over and over; every few weeks. I contacted Johnny Appleseed in Melbourne where I purchased this piece of garbage, and all they could tell me was to bring the unit in. My problem was that I had a Heart Attack whilst this piece of trash was still under warranty and underwent a Triple By Pass. I was out of action for 8 months. I contacted the seller to say that I was incapacitated and they told me to bring it in when I was mobile again. Mine had run out of warranty by a poofteenth. I had computer techs near where I lived look at the 51 LMT and they all advised me that the software in the Garmin was corrupted. I took it back to Johnny Appleseed in Melbourne, where they too found it impossible to down load and update the software. The Brisbane Head Office of Johnny Appleseed advised me that if the Unit could not be fixed, Garmin would refund the cost of the unit or replace it without charge. Garmin however had other ideas. Garmin advised that they would NOT refund or replace the Unit, but said that they would sell me another unit. Bollocks to that. I had purchased and used 2 previous Garmin units, and this 51 LMT was by far; the worst I have ever encountered.
I since purchased Google Maps software for my iPhone 11 for $4.95, and it works a treat. I will never again buy any garmin product. Garmin is garbage! PS. My problem had nothing to do with the battery on my unit.
Why cant I use a standard USB power cable in my car. My car does not have a cigarette lighter!!!!
can you capture a single photo using voice command, say in the case of a questionable action by vehicle ahead?
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