Hairluxx&Co
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Hair extension salon quality that lasts & great choices of their Mermade hair collection.
Purchased my second wig from HairluxxCo recently and happy with my new ombré wig MIA :)) Was able to get my hair a thicker option 200% thickness . Fits well received a lot of compliments on my new look received my wig within 5days sooner than expected!! :) Although tried to upload my pics and video on here was an error…
Helpful team received my products on time before my travel
My Ponytail clip in extension good quality happy with purchase . Easy to navigate through the range of their products
Happy with my Mermade hair products purchase from Hairluxxco the third time now Love these products suitable for my hair extensions
Colour match was on point - my hairdresser installed the hair for me without needing to colour the hair colour match was perfect
Before the Easter long weekend ordered my clip in set so happy’ arrived couple days later than expected assuming because of the public holiday I’m in Perth, received them and are the best hair have many compliments. Recommend the set Show reply
The most misleading business statement is that the wigs are custom made. There is not one customs thing about the wigs. They required no custom measurements or length or texture or sizes. This is a ready made wig and when I requested to return it unopened in all original packaging ( cheap pink tissue paper) They claim the wigs are custom made and… Read more
are not eligible for a return or refund. They claim express postage and it was ordered on the 13th, required for an event on the 18th and arrived today being the 24th. The customer service response to my emails requesting a return of the unopened unused non custom made wig they put right refused and were the most disgraceful customer service I have ever received. I have been a professional hairdresser and business owner for over 20 years. DO NOT BUY from this company! They are cheap money grabbers and will refuse to refund or even exchanged unused or poor quality product misleading the consumer by claiming them as customer made as the reason you can’t return them. There is NOTHING custom about the wigs you can all buy the exact same wig not custom to one person. It’s a loop hole so they can sell poor quality hair to consumers and not offer them a refund. The colour is not even close to the pictures the only thing custom is the box from china the wholesale order arrived it.
The tape hair extensions are still smooth and soft after my washes good hair satisfied! Will try clip ins my next purchase!! Show 2 replies
Ordered my 200grams of seamless tape ins from this store so happy with the speedy service from the team at hairluxx&co. Wanted to change the colour of 1 of my 100g tape ins packs and the exchange was smooth process. Sent my package and received my new colour set few days later. Highly recommend trying their new seamless collection :) Show reply
Hair feels great.! – Happy with the hair.. been using tape hair extensions and wefts from H&Co quality amazing hairdresser in love with the quality too. Used hair treatments as instructed hair still feels great!
Absolute trash hair, do not waste your money! – Total trash, guys do not waste your money! Poor quality, not as described, sheds like [Content Removed] and they just don’t care
We sorry to hear about your experience with your… Read more
Perfect colour match! – Got my new set of hairluxxco tape extensions put in my hair and still feels amazing even after wash. The team colour matched it for me online and the blend is good! Will buy again Show reply
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Fake Hair – I ordered 200g of 22 inch The website claims to sell real remmy virgin human hair. I received fake hair with a strong plastic smell, similar to dolls hair. I have used real human hair for over 5 years with extensions. This hair is similar to what you would get if you ordered costume hair on wish. I took it to be evaluated by my hairstylist, who… Read more
has been doing hair for over 20 years. My stylist has also notified me that it is not real hair. I sent numerous emails to this business to discuss this serious matter & they failed to resolve this issue. This is now a case with ACCC & I will be also taking legal action. This business is selling products that are fake & the general public have been purchasing these products. They have a liability to refund all purchases made.
We sorry to hear about your experience with your hair… Read more
Don’t waste your money!! – The website claims to sell virgin hair but it has heavily faded after only 3 washes and no longer matches my hair colour. Reached out for a resolution through multiple channels and multiple times with photos provided took over a week to hear back, all that was offered was a discount on a future purchase. Advised this was not a suitable resolution… Read more
as has nothing to do with the issue at hand and then never heard back from them. Can’t review them on Facebook or google either.
We sorry to hear about your experience with your hair… Read more (+1 reply)
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