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2 reviews
Cha Nise
Cha Nise
  Verified

THIS COMPANY SCREENS REVIEWS AND PUBLISH ONLY THE 4+ STARS I repeatedly submitted a 1 star review and it wouldn't publish, then the company reached out to discuss my complaint. They're curating their image to exclude the experiences of the majority. When a company is reviewed at 4+ stars, yet after years, their total number of reviews has barely increased, it could indicate they are receiving majority negative reviews that are being screened and not published.

When I made my purchase 2 years ago, the site had 45 reviews, all 4+ stars, in 2025 they have 53. I don't believe that only 8 customers have reviewed their site in 2 years.

My 1 star review reflected my experience, I purchased 2 Happy Skin Diamond IPL hair removal handsets, the company's most expensive, most recently released, and advanced product, yet neither handset worked. Two years later, not only does regrowth remain for both users, one user has burn marks covering a significant portion of their body, so they're now striped like a tiger.

If you're online shopping and seeing reviews that are majority 4+ stars, yet the total number of reviews don't increase over time, please read between the lines because honest reviewers are likely being silenced.

Natasha H.
Natasha H.VIC
 

Faulty and a waste of money – Absolutely a waste of money. They won't redundancy me because my short video doesn't show the item is faulty. It won't turn on so I can't even use it. They refuse to allow me to send it back to review and deem the item faulty. I have wasted money on a product and the company is useless and stupid when it comes to the law of Australia when it comes to faulty items. Bad company don't buy from them.

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