Hisense Series 8 S8
Verified44 reviews
Very poor customer service – Unfortunately when removing the protective packaging/ film from the TV, the below layer also came up, which turned out to be part of the TV screen. My 2nd Hisense TV and while the picture quality is fantastic otherwise (like my previous series 7), the section that lifted is ruined and the generic dismissal from their customer service department was frustrating to the point where I will pay more next time to avoid risking a combination of poorly build product and horrible customer service.
Purchased in at The Good Guys for $815.
Great Picture, Amazing Sound, Fast and Responsive Apps – The picture quality in both the terms of colours and sharpness are simply great. The sound quality is clear and loud with good sound modes with do the job pretty well. The Surround Sound on a 5.1 audio is very immersive and completely feels like watching in theater. This is without an additional sound system. It has a proprietary Operating System which is not expandable. But with NetFlix, Amazon Prime, Stan and several other apps preinstalled with freeview+ inbuilt you hardly need anything more.
Purchased in at The Good Guys.
Terrible support and buggy TV – Started to bug out after 2 years ie.freeze and glitch. often TV would require power point power cycle to get out of frozen state. Support was just to reset, new firmware... avoided any real action. One lady was snapping at me for asking her a question ( i recorded the conversation and it was clear she was not happy doing her job). anyway avoid the brand as they just a cheap chinese brand Show details
Was happy until it broke down 2 weeks after its warranty period – My Family and I have enjoyed the quality of this product, however 2 weeks outside it's warranty period the television turned itself off and wouldn't come back on. After contacting support only to be told there was nothing they could do at this point, I have decided never to purchase any Hisense product again. I understand that the Guarantee had… Read more
expired, but I strongly feel that it is extremely unfair and an unreasonable time to have any product fault just outside of their guaranteed period. To purchase a Hisense tv, you should calculate the cost, divide it by their 3 year guarantee and then decide if it's the right choice for you as you may not have it for much longer than that
Hisense 65" 65S8 4K/UHD Smart TV ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️ – " This 65" 4K/UHD Hisense 65S8 Smart TV Has Excellent Dolby Features Such As Dolby Digital Plus And Dolby Atmos And Also Dolby Vision At Gaming Pro 120Hz RefreshRates With Excellent Version 8 Operating Systems Software!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "
Reviews with attachments
Dead in 8 months – Working all good until sudden death. Bought brand new from JB hifi in May 2021. After 8 months general family use this TV dead today without any picture. Have to say its working flawless in last 8 months. Not a fun of gamer and sports lover so not much complain about the pixel. My last Samsung which even 8 years still working normal but this brand… Read more
new Hisence dead in 8 months. Lucky still in warranty but Hisence customer service quite hard to deal. Waiting for JB see if they can offer a quick and smooth solution.
Short lifespan product, developing large dead spots as time goes on. More and more blobs appearing as time goes on.
Terrible image/video quality – This is my 2nd HiSense. The image quality is beyond terrible - absolutely not fit for purpose. Our last TV was a Hisense and it lasted 10 years and was pretty good. The new one is dreadful, the image quality is vastly worse. For bright images, it is bad, but displaying images with more dark tones it is unwatchable - the whole image glows… Read more
around the frame, especially around the bottom of the frame, heavily distorting the picture. See image attached.
I rang the Hisense customer support helpline and waited on hold... and waited...
Hoping this can be resolved efficiently.
Screen start flickering within 3 months – Bought this tv around 3 months ago and screen just start flickering. Tried hard reboot so many times but with no luck. Called JB Hifi and realised, there's no replacement warranty on this product. Really disappointed and such a waste of money. I don't recommend products from Hisense. Show details
Positive reviews
This company gives Fantastic service – Purchased the TV new to wall mount it, had it two and a bit years and all of a sudden NO picture, rang Hisense office and it was covered by their warranty of three years, service guy came out the same day that I rang and OK for a new replacement TV and this is all happened in three days and a later model a 75A7HAU fitted up in my lounge by them at NO cost at all, thanks Hisense and the Good Guys at Aspley Qld for Great Service. Show details
Best budget 75" 4k – I plug a 4k apple TV and use it mainly for that. Have had zero issues. Satisfied with its performance given my budget. Audio is good, surprisingly. It does require 2 people to set up, given the size. Bought it Christmas of 2020 and still running. Show details
Very Impressed – We this TV now for 3 weeks and very happy with the purchase. And have a 43" S5 as well but it is slower...Youtube. So the 8S is far quicker for a few $ more.....and the 3 year warranty....See how that goes, if we have any problems. So far so good Hisense. Our 2 Samsung smart, are also working well, 65 "and a 55" but earlier Models so they are slower. Show details
Negative reviews
Had lot of issues poor support – Has so many issues with this tv, running latest updates and has already had parts replaced by Hisense and still having similar issues. Randomly freezes and shuts off, remote becomes unresponsive also. Over 2 years old and honestly can't wait to get it replaced once I've had enough. When it works works great just too many intermittent issues for a TV Show details
Find out how Hisense Series 8 S8 compares to other 4K Ultra HD TVs
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Worst television and horrible company to deal with absolute gaslighters – Bought this television a couple of years ago and lately (still under warranty) the picture has gone light around the edges with everything that I watch contacted customer service and did some test screens and they said it was fine when you could clearly see the problems then I sent them an image of ingame footage and they still refuse to fix it,… Read more
this should not be an issue in 2022 to get a refund also spoke to a Kayla (senior relations ) and hung up on me as I was trying to get a solution. Not only unprofessional I no longer have a useable television as that’s my only television now we have to watch everything extremely bright around edges. I also got told from customer service that it is a normal Occurrence with led tvs (absolute lie). Gone to consumer affairs Victoria as they keep sending me excuses and refuse to help.
It is not a good Tv – The Tv was playing up with apps and it is not happened before. I think there needs to be some improvement when they make the Tv. They need to add Apple TV to the apps Show details
Recent reviews
Disappointing TV from Hisense – TV has been faulting for the last 5 months. Unable to reset on the remote and aspect ratio reverts to 4;3 and is unable to be changed. This is the second Hisense TV - I expected more as the brand has had many years to reform their product to suit customer's expectations/standards but instead have opted for cheap parts that for me, have… Read more
consistently failed. Make sure you get the product care offered by the retailer to avoid the lack of support from Customer relations at Hisense.
Terrible tv – Picture quality is terrible. I have tried tuning it in. But it is shocking. If a dark movie is on can’t see a thing, distorted images I give up and ready to buy another Show details
Thought it was good – I thought I bought a decent TV for my bedroom. Had all the things I needed for a smart TV but after only 5 months the Main Board went and now it won't turn on. I rang Hisense and they were very helpful. They organised a repairman to come out and assess it. Unfortunately this is taking time and I hate being without a TV in the bedroom. This is my first and will be my last Hisense product. Show details
WORST TV EVER – Was working fine for about 6 months then started with problems , Error codes while watching Foxtel and Netflix APP's and volume keeps going down , Sometimes have to have it at 90 just to hear the sound , Spoke to customer service and they keep saying if they cant find a fault then I will get charged for it , I keep telling them that when it… Read more
happens I do a factory rest and that last for a few weeks until it comes back so they could send a tech out after I do a rest just to watch tv and I would get charged because they wont or cant find a fault. Wont buy hisense again warranty not worth the paper its written on.
Not true 4k quality – It shutters with animated 1080p resolution its not good at all it dosent even show up on screen when you rec it to try show it how convenient here is my tv in my proof Show details
Great television – Easy to use one of the best smart TVs that I have had and I have purchased better units and find them very hard to understand and have paid a lot more than I have paid for the Hisense Show details
Fantastic for the price – Fantastic picture quality Easy set up as this was our first smart TV Easy access of apps and for the price we really can’t fault it. We also brought a more expensive brand at the same time for our other room and we can not tell them apart for the difference in price Show details
Find out how Hisense Series 8 S8 compares to other 4K Ultra HD TVs
Know better, choose better.
Hisense 50cm TV – I cannot fault this TV, great colours and picture quality is superb. Very easy to navigate controls and menu. Would buy this brand off TV in the future for sure. Show details
Good features a bit hard to use for the non tech savvy – It has ample ports and screen to screen option is cool. A little harder to use than our last tv but picture is very clear and sound quality is great the wireless connectivity works well too Show details
Awesome in all aspects – Our tv died on Day Two of lockdown here in SA. Desperate times called for desperate measures and we purchased the tv with help from Harvey Norman over the phone. Our requirements were simple we wanted built in sound and a good picture. The Hisense was recommended and delivered within the restrictions and up and running the next day. We bought… Read more
the tv purely on recommendations and are thrilled. . It has more options than we could ever use, we love the sound and the options for picture tuning are incredible. It was the easiest and best purchase we have made in years. Well done Harvey Norman and I love our Hisense TV.
happy with this 4K Smart TV with Netflix Stan etc Set up & WIFI connectivity easy great Picture & sound quality – plenty of HDMI & USB ports for any user easy to connect to bluetooth and change over functions lots of add on apps to choose from with very good 4k quality Show details
Picture – DEcent size, but felt smaller as the family is growing. Nice TV but picture quality could be finer. But who cares, as long as I can see things clear generally. A good option for someone who cares in content than the picture. Show details
It's ok – My TV has a good amount of ports and has a good connection but it does freeze every now and then and that's upsetting as I have to turn it off and then back on
Great for price – Nice tv for this price Need two people to lift it Picture quality is amazing If you are in budget this is a great choice I recommend this great value for money Show details
Good TV with a problem – I am very pleased with the appearance of the TV the price and the controls. I do quite a lot of streaming but do have limited data and I found having the TV linked to data was eating away at my monthly allowance. Show details
Can it really be so difficult – Works well until it goes totally black. Replacement under guarantee, Has taken 4 weeks so far. I get the feeling they say anything to get you off the phone.CRAP . These tvs are not cheap when this size. I expected much better service
Screen has gone black on 3month old TV – Screen has gone black and won't turn on at all. TV only 3 months old and need to wait 2 business days just for a return phone call after logging fault. Show details
Impressed – Very impressed with this TV. Excellent picture and good responsive apps.Has everything needed on a smart tv. So glad I chose this over the more expensive brands. Highly recommended. Excellent service from appliances online. Show details
Good, but had better – This is my 3rd Hisense, clearly the best in it's class, however, I have a keen eye and don't believe picture is notably better than my last one. Some 4k content looks the same as 2k content. Lip-sync timing is always out when watching content on Prime Video especially if you stop the program then restart. It can take a bit of time to correct it in the settings. I'm just being critical, it's still the best 4k TV in its class by miles. Show details
Only as good as the term of warranty – Died after 2 months out of warranty. Never will buy Hisense again Show details
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Screen is gone up to 2 weeks for replacement Not happy!!!