Hoover ONEPWR Evolve Pet Elite F18OPUV22Y

I purchased this vac 2 months ago. When I got it home I fully charged the battery and timed the "running time" of the vac on "hard floor" mode. The item ran for 14.02 minutes. After 2 months of use I retested the running time of the vac , also on "hard floor" mode. I believe this is the vacs least "power hungry mode. The item ran for 14.03 mins. Now given that it's stated both in the specs, and on the box that the vac came in, that the vac's running time is "up to 35 minutes of run time", why I am I only getting around 40% of the claimed run time? I have considered buying a second battery for the vac, but the cost of this was $149. I do not recommend this product

Okay but not worth what you pay – It’s an OK vacuum cleaner but expensive for what it does. We don’t have a pet and we bought this on recommendation. It’s got a Hushtone System which supposedly means more suction with less noise but our old Bosch that finally passed away was stronger and quieter. The Hoover has 4 modes of suction and head lights. We live in a small 3 bedroom apartment and we can vacuum all the floors on one charge if we use the lowest setting on the tiles, setting 2 on the carpets and setting 3 on the rug. We have to be quick or we'll run out of charge, (and this is with a new battery). The cleaner is heavier than our previous one and a little difficult for my wife to use as she has tendonitis in her shoulder.

We were disappointed with Hoover because the 4Ah battery that came with the cleaner was a dud and we had to communicate via email with their service department. I had to parcel the dud battery up and send it away for testing then chase them up for a replacement. This went on for a while and I was not impressed with their service. I can accept that sometimes batteries or other parts might be faulty, but they should have been more efficient and not make me chase up unanswered emails.