Hyundai Palisade AWD Diesel Highlander (2020-2022)

15,000kms in 12 months, family of 6, never been easier or more comfortable – When out looking for a replacement for our old (previously reviewed) Nissan XTrail there was really only one car we had in mind that would comfortably fit us and the travel we like to do. That was a Kia Carnival. It had everything we thought we needed, and when we were looking the shape had changed and made it far more appealing than previous… Read more

models. We had never brought a brand new car, we always went for something with low Ks and a few years old, so it was big decision for us and we wanted something that we could keep for a long time.

We have 4 kids, the eldest at the time we viewed it was 15 and 6ft tall, the other 3 go down in age by 2 years and height in equal increments. We travel a lot by car around Victoria on road trips so we needed something to fit us and our bags and dog. The Kia fit the bill, we took everyone down to Kia, took it for a test drive and were almost sold.

This was back in mid/late 2022 when COVID had really messed a lot of things up so one thing that annoyed me about it was the fact the new ones in Aus didn't get the digital dash or properly configured steering tune. In fact the Aus versions, as always with almost every vehicle we get was missing a lot of things the overseas models get. But that wasn't enough to persuade me otherwise. What did make me 2nd guess was being told it would take a minimum of 12 months to get one. So we didn't commit at the time as we wanted something pretty soon, my sons legs weren't looking like they were going to stop growing in that time.

Feeling a little dejected we left Kia and as we were leaving my wife pointed to Hyundai and said what the heck is that?? It was a big black American "style" SUV parked out front of Hyundai. I shrugged and said I had no idea but it looks cool. It wasn't 'til we got home where I looked into it and found the Palisade existed. It had just been given an updated look, which I loved, it had a far better look to it than a people mover, it was 4WD, had Nappa leather and all the bells and whistles you would expect of a car in a much higher price bracket than it sat. Not that it was cheap, it was, at the time around 15k more than the Kia we were looking at.

I had found a number of user experiences from the 2023 made Palisades. there were some reports of issues with the camera in the front window which was causing numerous issues with running of the vehicle and its electronics with varying success of having it resolved at no cost, but it took some time to resolve. But the more I looked into it the more it seemed to be a small number and mostly on the first lot that were built.

So we booked in a test drive, first with just my wife and I and that was it, we were ready to sign before we even drove it. The only thing that needed to be tested was whether our oldest child could fit in the car without being squashed like in the X-Trail. He did, even in the very back seats he had room. So that was it, decision made.

While it didn't take 12 months, it was definitely not quick. We picked up our Sept ordered, Feb built, 8 seater black on black Palisade Highlander in May 2023 and haven't looked back.

Exterior ======================= The Palisade Highlander caught our eye with its bold look, the cascading front grille, sleek LED headlights that flow into it, and dynamic character lines give it a commanding presence on the road. The only thing we weren't too keen on was all the chrome and silver. So, we fixed that and had it blacked out (see before and after pics attached). Not an option that at the time of purchasing unlike now with the 2024 model Black Ink. The only thing about the Black Ink I don't like, is the interior. With kids, I feel the leather is a must vs suede which would be a nightmare if you have smaller kids. The 20" wheels grew on me, but we will be replacing those soon with some black 20s to finish the look, I'm just yet to find any that work that aren't the Hustla rims that every single other Palisade changed to.

Interior ======================= Inside, the Palisade Highlander feels like a high-end lounge or cinema. The Nappa leather upholstery is super soft to the touch and suede headliner exudes luxury. This might sound stupid but it’s almost too comfortable as a driver. I could take a pretty good nap in these seats, so driving while tired should probably be avoided, although it should anyway. The 8-seater configuration is perfect for our family, offering ample space and comfort for everyone. The second-row bench seats are both heated and cooled, ensuring comfort in any weather. The third-row access is simple, with a button that folds and slides the second-row seats forward to a third-row that if required, even my largest son can fit in comfortably. We ended up replacing the mats with some more robust and larger black PU cross pattern styled mats including the cargo area which top it off nicely.

Technology and Safety ======================= The dual 12.3-inch displays provide modern tech-savvy appeal and is one of the reasons I preferred the Palisade over the Kia which at the time missed out on the update to a digital dash. This digital dash has a variety of different styles you can set or leave it up to the drive mode you are in. The infotainment side of things is simple and easy to use, compared to some others I have seen and apple or android car play is fantastic if not slightly annoying that it isn’t wireless…. yet (there is apparently going to be an update to change this but who knows when).

Even if you don’t plug the phone in you can still connect via Bluetooth and listen to music etc it just wont use the CarPlay app to do so.

The display itself is crisp and clear and when the many cameras around the car are displayed, the image quality is excellent. The maps and multiple views you can have on the large screen at once are handy, what isn’t so great about the Nav system is the search function. I have found it sometimes tedious to find things and it doesn’t come up with a lot of suggestions while typing that fit even slightly so you must be accurate with your address or description vs the apple or android maps apps. One of the most convenient features on the Palisade for us is the control of the car using the remote to move in and out of car parks. In this instance the main place we use it is in our cramped Garage. Being able to move it out so we can get in is a must, it can be annoying when trying to move it into tight spots though as all the sensors constantly make it stop.

The Bluelink connected services have been incredibly convenient, allowing us to control various vehicle functions remotely and access real-time updates on the vehicle's status through a smartphone app. It would inform you if you left it unlocked or a window open, you can also remotely control all those things and remotely start the car from wherever you are. This I find particularly handy on hot days where it is parked outside, being able to control the AC, cool the seats etc before we come back to the car is a welcome luxury.

Safety was a top priority for us and our family, and the Palisade didn’t disappoint. It comes equipped with seven airbags, adaptive cruise control, lane-keeping assist, blind-spot monitoring, and a surround-view camera system. The digital rearview mirror (very handy if you have a full load in the back blocking your view) and head-up display are additional features that enhance our driving experience and safety and are one of those things that add to the fact that bang for buck this car delivers a lot in its price category.

Lane assist works well, sometimes too well, ie. if it gets confused when you are going through somewhere with multiple lines in different directions. But otherwise works well. I do sometimes turn this off if I am traveling on roads I know where it tries to steer when I don't want it to.

Cargo ======================= The cargo space in the Palisade is fantastic. With all seats in use, we have 311 liters of space, which expands to 704 liters when the third row is folded down. As we usually leave the double rear seat folded down while my daughter sits in the single at the back, it provides ample room for trips. Folding both the second and third rows flat provides 2447 liters of space which is enormous, and we managed to fit a large commercial printer in with plenty of space to spare. Its not quite as handy as have a van as the height of things limits you, but it can pack a lot in there if you need.

Performance ======================= The 2.2-liter turbo-diesel engine is a decent tried and true powerhouse of Hyundais, delivering 147kW and a massive 440Nm of torque. Paired with an all-wheel-drive system, it handles various terrains with relative ease, but at times you can tell it is hauling a hefty vehicle around. With the new generation coming out next year I believe this motor will be replaced by a turbo 4cyl hybrid petrol motor but even then I think I would prefer the Diesel. While not the most economic thing to use for everyday pickups and short trips in a hilly area like where we live, according to my GoFar we are getting around an average 9.1L/100KM. On highways this comes down to 7 and below. The last road trip we did we got just on 950kms out of the tank, which is a 70L unit so 7.3L/100 which was pretty good we thought considering it wasn’t all open roads. The one downside I have heard from others with this vehicle is the towing capacity, if you want to tow a mid-size caravan, this is not the vehicle you are looking for. Small to midsize trailers, sure, but other than that look for something else.

Servicing ======================= We recently had our first service completed (proper service, not the "Free" one they tout when selling it to you which is purely to change the run in oil and tick some boxes that everything looks fine. The only thing that came up was that the tyres needed rotating which was $35.

Conclusion ======================= Owning the 2023 Hyundai Palisade Highlander Diesel 8-seater has been one of my least regretful motor vehicle purchases ever. It offers a perfect blend of luxury, practicality, and performance, making it an ideal choice for our family. Whether we're making daily commutes or embarking on long journeys, the Palisade meets all our needs with style and efficiency. For anyone considering a family SUV, we highly recommend taking the Palisade for a test drive, I am so glad we did.

Don't want a mini-van but need the space? Get this! But there is one very annoying feature – The Hyundai Palisade is an amazing SUV when it comes to size, comfort, practicality and features. A recent update however, means there is a feature that'll alert you when you exceed the speed limit. Only problem is, that the speed limit is determined by the car and might not always be accurate. This feature is overly sensitive and distracting. You… Read more

can turn it off, but you'll need to do this every time you start the car as it defaults to on.

Hopefully this is improved in a future update, but I'll focus on what makes this car so great.

Hyundai have simply improved what was already a high quality product. Some slight improvements with the materials make the Palisade feel more luxurious than the price tag suggests.

The same accuracy and precision is seen on the exterior too. There is a slight ‘tinny’ feel to the door handles, but you quickly forget that feeling once you experience the heft of the doors themselves.

Pricing starts from $65,900 before on-roads for the petrol V6 ‘Elite’ model. Both models I tested were the more expensive ‘Highlander’ model.

Pricing for the Highlander front-wheel drive V6 I tested was $75,900 before on-road costs. And for that Highlander all-wheel drive turbo diesel four cylinder, you’ll spend $79,900.

Warranty is 5 years/unlimited kilometres. For the front-wheel drive petrol models, you’ll pay $1,995 for 5 years of capped price services or every 15,000km. And the all-wheel drive diesel model will ask $2,445 for the same period and service intervals.

Added sound deadening and a strengthened chassis reduce any chance of unwanted sounds entering the cabin.

There is a faint amount of road and engine noise, but it’s a lot less than what you’d find in other 7 and 8-seater vehicles in this segment.

For a big family bus, the Palisade is surprisingly nimble. There is a hint of rocking that occurs when pulling up to a complete stop versus something like a Mazda CX-8 which manages to cruise to a stop without pitching forwards.

The diesel powered Palisade produces 147kW (197hp) and 440Nm, sending power to all of the wheels instead of just the front ones.

You’ll travel at highway speeds with ease and cruise back streets for the school pick-up without even thinking the Palisade might be underpowered. Just don’t go looking for a drag race, even in Sport mode.

Both cars shift gears via a 8-speed automatic. You select gears with a series of buttons on the centre console.

You’ll never notice this car obviously changing gears, adding to that smooth driving experience. That’s unless you decide to shift gears yourself via the paddles on the steering wheel. I understand why they’re there, but I never felt the urge to bang through gears using those selectors.

The Palisade has a pillowy suspension feel, without feeling like it can’t handle a few corners.

Daily driving was a breeze, as this behemoth SUV casually coasted over potholes, speed bumps and cobblestones.

Through corners, additionally rigidity was welcomed for a more engaging drive rather than just feeling like you’re driving a mattress on wheels.

The diesel managed to stay below 10L/100km for most of my driving.

I’m a big fan of the materials used. Everything from the nappa leather, suede headliner and the quality of the digital displays felt luxurious.

It’s easily the best car in its segment to be a passenger in. There’s plenty of space for the main occupants, and even enough in the third row for some adults to get comfortable in.

I deeply appreciated Hyundai’s restraint from hiding controls for the car inside the infotainment system.

Instead, they used plenty of hard buttons for both driver and passenger to easily use on the road.

Second row occupants are treated to heated and cooled seats, along with sun shades and an individual sunroof, making it easier for kids and other passengers to customise their comfort.

There’s 311L of boot space with all three rows up, and with the third row folded you’ll get 704L and a massive 2447L. You’ll never have to worry about luggage space again if you buy a Palisade.

If you’ve read the rest of this review, you’ll know that this car is all about comfort. It’s plush in its ride, materials and creature comforts. There isn’t a single option I’d add to make this more comfortable for this price.

My only downside is that you’ll still be slightly more comfortable in the third row of a minivan like the Kia Carnival as an adult.

*Disclaimer - I work for ProductReview as their independent car and motorbike expert. I borrow new cars and motorbikes from manufacturers and owners to review. I am not paid or incentivised by these brands to post reviews. I write and create content to provide insight and information about any new or used vehicle I can get my hands on.

Terrible experience since day 1 of the purchase – I have purchased the Palisade 23 ever since day 1 having multiple safety issues on the car, been to the dealership 4 times still no fix. Hyundai Australia has no answers yet. Show details