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Excellent car with 3.5L petrol engine
I believe it's time for myself to write a review. I bought a used Kia Sorento XM12 model Nov 2015. My car was base model with Panaromic Sunroof.
Initially, I was really confused with lots of negative feedback about buying an used Kia which had only 9 months warranty left and ran 44000km.
I also bought 3 years/ 150000 KM factory extended warranty from Toyota.( 1500 AUD)
I had to repair the followings under both warranty.
2015 suspension rubber.( creating noise when running around 60km per hour)
2016 A/C blower fan (creating squeaky noise)
2018 Both front struts
2020 Clock Spring under neath steering (Showing airbag sign)
2021 Actuator mode ( Mode changing creating noise) ...
Purchased in November 2015 at Private for $22,000.00.
It took 9 years 270000km but I finally broke it.
I found Kia to be fantastic with warranty work. I had a fuel sender fail and the seat that folds forward to access the rear jammed. Kia dealt with it the way after sales service should be, no interrogation, just fixed it.. I clocked just under 200,000km under warranty. Since then its all home service and repairs. Easy to work on.
I have done a lot of K's on dirt, corrugation and just really really rough terrain. Build quality is still great. Everything is as it should be still. AWD is fantastic off road. I eventually replaced the suspension a...
Purchased in October 2012 for $37,000.00.
Great car apart from the electrics.
Purchased a demo MY17 Sorento GT Line with 1000km on the clock. Car was brilliant.... the best I had ever owned... until 12 months ago. Then all sorts of weird electrical things started going wrong with it. Too many issues to list but the critical one is that the car would turn itself on.... yes I kid you not.... by itself in the middle of the night. Not the engine but it would power up all of the electrics and blaze away with the headlights. The neighbours got used to this and would let me know when they saw it.... but in the past year it left...me stranded 4 times when no one caught it and I came out in the morning to start the car but the battery was completely flat. Went to multiple Kia dealers about this... most thought I was mad and couldn't see anything wrong with the car. Made a faraday cage for the keys in case they were going screwy... this did nothing. The roadside assist guys that came out whenever my battery was flat had never heard of anything like this in their careers. Auto electrician could find nothing wrong either. There were multiple other weird electric things happening intermittently on seemingly unrelated systems.... but the killer was the car leaving me stranded multiple times. I need reliability. Cut my losses..... sold it and bought a Mitsubishi Paid to Sport. This will be my fifth Mitsubishi and they have always been bulletproof for me.
Purchased in May 2017.
Kia Sorrento constant issues with DPF
Bought a diesel AWD Sorrento in 2016. Currently 135,000 km’s. We do freeway commutes 3-4 times per week. Started experiencing DPF issues about 3 years ago. Kia servicing has been appalling in that they have had the vehicle 4 times for diagnostics, each time at least a day with the car off road and a 2hr round trip to drop off/pick up the car. Service department originally said it was a warranty issue but now it looks like an expensive fix it’s not. This is on top of the car being off road for close to 6 mths last year waiting on a part fro...m Korea after a front end accident. They now are requesting the car for a week to do further diagnostics without the promise of a repair at the end of the week. Save yourself the trouble and look to another brand. And yesterday the park brake locked on so needed to get it towed. Another week without a vehicle and no offer of a replacement car. The 7 year warranty is a complete joke and a sales tactic. Just about to take it up with consumer affairs.
Purchased in October 2016 at Kia bendigo.
The first and last I will buy
Purchased XM Sorrento in Jun 2015 as a demo from the dealer with just over 2,000km. Loved the size and package and reputation of build quality. But we have had problem after problem. Have just picked it up today after getting part of the rear door repainted;, fading paint on a 5/12 year old garaged vehicle! Add it to the list; failed drivers seat cushion, 3 head units of the entertainment/sat nav replaced, 2 reversing cameras, front diff, turbo, transmission. It took over two years and countless investigations for a squealing sound at the f...ront left which I was originally told was wheel spin. All covered under Kia's 7 year warranty which has saved us. Really disappointed in a car we bought as a long term family vehicle. Has been serviced only by KIA. We have a year left to think about what to do!
- Sorento UM Platinum (2015-2017)
2nd hand 2016 purchased in January 2020. Fantastic car. Spacious for a family of 5. Use daily for work and family trips. Spacious boot, fits a large pram while one seat is down. 2 baby car seats fit with space for 3rd person in back seat.
Purchased in January 2020 at Nissan Dealers for $36,000.00.
I bought a lemon
I bought a 2007 Sorento limited with 200k on the clock. Wasn’t long and it had a lack of power when cold and a lot of smoke on starting. The latest problem being lights coming on the dash apparently an accelerator problem that has been fixed but gone again.
Apart from mechanical I Really love the car it’s really comfortable to drive, great size, big towing capacity, economical diesel.
Purchased in March 2017 for $6,000.00.
Everyone loved it in family.
Kia is doing great day by day and their new cars are good quality built with so many features and backed by 7 year warrenty. I did alot of search for 7 seaters and Choosed it over new santa fe active as Sorrento sport has leather seats 7 year warranty and 8 inch display and i am getting it for only 1% finance. ( i still liked santa fe more though) but at the end santa fe is costing me $15k more with intrests. Everyone i family loved it and it still feels new after 10 months
Purchased in February 2019 at Pacific Motor Group.
As a mechanic obviously my experience working with all sorts of makes and models has a big impact on what we buy when time comes to upgrade.
We were looking for an SUV, didn't need a 4WD, just something large enough for a family of 4 (plus 2 dogs) and all our luggage for family holidays.
The Sorento is a good car, even a very good car. For me the most impressive thing is the driveline. The R series diesel is a cracker, a proven performer that does everything well and unlike a lot of other brands stands the test of time. 8 speed auto is perf...ectly matched to the engine, space, safety and tech, not to mention class leading warranty. Hard to see a reason to buy anything else. Good deals on run out Sorrento"s made our decision easier when comparing to it's cousin Hyundai Santa Fe.
Purchased in November 2019 at Berwick Motor Group for $49,990.00.
An absolutely excellent machine.
I have recently received a new GT Line as a company car and was going to leave a review earlier about just how great this machine is. Everything works, everything is in the right place, all controls make sense, it's extremely comfortable, easy to drive - its just a seriously great SUV. We love it. Then last week my son was T-boned in the drivers side door at an intersection. All side airbags went off and the car flipped on its side sliding down the highway till it came to an abrupt halt, smashing the rear window (he climbed out the back). So ...with 5,000 km on the clock, it's written off. Without a doubt the front side airbags, the side curtain airbags and the KIA's super solid construction, saved him from even getting a scratch. So thankful! We've just picked up our next GT Line Sorento! Hope to get more than 5,000 km out of this one....
Purchased in June 2019.
Ongoing limp mode problems
2012 model Kia Sorento, purchased as an ex demo model from a Kia yard, and have been experiencing "limp mode" problems over the last 3 years, with them getting more and more frequent. Kia, nobody can find a solution. But they will charge you $150 each time to run a diagnostic. Maybe it's this??? $200 thank you. Nope, wasn't that. Then lets replace this???? $500. Nope, not that either.... Google "Kia Sorento Limp Mode"and there are forums and forums, pages and pages, of this issue. Yet NO SOLUTIONS. I think this needs leaking to the news o...r something. It appears to have been a problem dating back as far as 2006 models, yet here we are 2019 and still no solution. It is dangerous. Imagine picking up your kids from school, pulling into a round-about when there is a gap, only to have your car suddenly limp across. Brown pants time I can tell you.....
Purchased in January 2013 at Kia Dealers.
All the bells and whistles and such a delight to drive
We have the top of the line GT Line so you would expect everything in it but even the base model comes packed with features. Great to drive and even though it’s diesel you can hardly hear it or notice it. If on really coarse bitumen there can be quite a bit of tyre noise at times and if you want to tow with it I’d do my sums first ( mainly due to the tow ball weight) but they would be the only negatives I can think of. Everything else is brilliant and far outweigh these 2 things that aren’t really an issue. I’d happily buy another one
Purchased in June 2019.
I've owned my Sorento My14 for about 5 years and it is now 'out of warranty'.
My GPS no longer works and the clearcoat off the rear spoiler has worn away.
Kia Service were not able to repair the GPS and told me it needed to be replaced at a cost of about $800!
I've asked them to lodge a replace request with Kia under Australian Consumer Law guarantees.
Let's see what happens..
Purchased in May 2014.
We've owned our 2016 Kia Sorento for 3 years and we love it. It's very comfortable, quiet, smooth, reliable, and luxurious. It has plenty of power for family motoring (147kw, 441Nm).
We went with the SLi over the base model for the leather seats, electric tailgate, better sound system and nicer wheels. Every other feature we could have wanted (GPS, reversing camera, 7 seats, front and rear parking sensors, climate control etc) is actually standard on the base model, which is amazing. Many people don't realise the difference between Kia standard...
Purchased in June 2016 for $48,500.00.
Front diff and casing. Towing. Window wiper water motor
My Kia Sorento has been fantastic to us. We have taken it out to all parts of Victoria and use the all-wheel-drive many times on some rocky ground.
Recently a couple of noises were coming from underneath and then my wife brings it home and it is rattling like crazy.
We use the Kia roadside assistance and they took it straight to the Berwick dealership no charge.
The mechanics identified that we had sheared the spline in the casing of the front diff. We were quoted $5,500 for the fix. Our car came out of warranty last July 9 months ago. Becau...se we were repeat customers to Berwick Kia and always kept up our servicing on time and used genuine Kia parts they put through a good honour form to Kia HQ to cover the costs and we were successful. We were not out of pocket for anything. Problem was that it was a two week wait for the parts to come through to fix Sorrento and no courtesy cars where available. We are two car family so we struggled but we managed to make it work thanks to a few good friends. After researching on not only this review page but also discussing it with the service team I uncovered that this has been a problem with the Kia sorrento's and this is not a one off.
Purchased in July 2016.
2008 my wife and I had returned from travelling Australia with a caravan over 5years, I had a good job driving trucks in Wangara WA. While travelling I had bought a GU Patrol DX in Darwin at an auction and while it was ok it was basic wind down windows etc, the Kia dealer offered a good trade on a LX diesel I test drove and was drawn by the 2.8 ton towing capacity, I had the initial service done then priced the following service costs so had it serviced by a registered mechanic, I replaced the front brake pads at 60,000 k's previous Patrols I ...had owned did 100,000ks, the mechanic used full synthetic Penrite oil, the diffs were changed perthe warranty requirements during the 5years we owned it did everything i asked of it towing our 18ft van to QLD then down the middle and across the Great Central Rd from The Alice to Leonora.i had the last service done by Kia The 5 year warranty ran out, and one mth later the computer started giving problems it went back to Kia 3 times I had to pay their argument was as I didn't have it serviced by them they wouldn't cover it. The problem was intermittent it would work well for a few days then tow truck eventually I bit the bullet and swapped it for a 02 Nissan patrol 4.5 petrol auto. I would never own another Kia or Hyundai
Purchased in July 2008 for $40,000.00.
Last Korean Turbo Diesel, 2.5 CRDI. Top of the range Auto. GOODBYE.
Purchased new April 2009 (2008 Build). At first loved it after four TDI Nissan Patrols, last one 430000 kms, no real problems. the vehicle used daily for work and play. (I was owner/ operator of a well respected
Mechanical Operation). Serviced as per the book. At 60,000 service at the dealership, I noted an oil leak from the Intercooler & Turbo. Dealer advised it was not a warrantable item??? After eight weeks with infighting between KIA (HO Aust.) and the dealer, it was completed. Hooray, we said. Next morning after driving about 5 km I lost ...
Purchased in April 2009.
The best 7-seater SUV by far
If you're in the market for one of the later model Sorentos then don't bother reading the reviews about the models prior to 2015, they're VASTLY different cars now!
After a lot of research I decided to lay down my hard earned on a 2018 Kia Sorento Sport AWD (diesel). I managed to negotiate a great deal on a demo model that had only 80km on the clock. To describe the driving experience, it feels like it glides on the road, steering is silky smooth, and it's got more power than you need. Suspension feels plush, yet rigid enough not to cause any ...
Good vehicle let down by poor spare parts supply
Bought car new from Kia dealer, after 4.5 years major problem with brake abs unit, replace by kia, took 8 weeks straight away problem with lock out clutch switch, again replaced under warranty, 4.5 years later clutch hydrolic hose split, once again no spare parts, complained to Kia and got the usual fob off. I asked the question (are you trying to stop me from buying another Kia car) The car is well built and very strong but let down by lack of spare parts. No more Kia's for me.
Second Sorento I have had and even better than the last one (previous model)
Bought the 2016 SLi as I felt it was the best value package in the range. This is the 2.2 Diesel version.
This car has been brilliant and after 3 years still feels new. Standout features are comfort, spaciousness, handling , refinement and power. Fuel consumption excellent considering I only drive inner urban 9-9.2 litres per 100 kms. Taking it out of town sees this drop to well less than 7 l per 100 kms. Never missed a beat in the 3 years!
The car has excellent climate control, good gps and premium sound system. Leather seats ultra comfy esp...
Questions & Answers
Kia Sorento 2011, do you need to change the timing chain? Or is it life time?
I have a XM Diesel Sorrento Platinum purchased new January 2014 (Build 2013), 87,000 klm without any mechanical issues until now the paint deterioration on back door is another issue, while driving home the gearbox or rear diff made a clunky noise which at first I thought was a pot hole or something on the road, so I slowed down and the noise happened again, I began to pull to side but vehicle felt like it was in neutral, moved gear lever slowly from drive to neutral again, the gearbox seem to engage so I moved transmission lever into manual selection an limped home. Off to dealership tomorrow to get the news. From what I’ve read so far I may not happy with what they are going to tell me. Will check gearbox fluid level in the morning if I have a gearbox dip stick, but I’m thinking not. Positive feedback would be appreciated. I really love the Sorrento I expected to have it for a few more years, the wife is expecting a new this year!
Problem fixed under warranty by KIA turns out the transfer case and differential had stripped gears, great vehicle glad to have it back home. Thank you Kia Australia and Blactown Kia.
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)|
|Wheels||18" Alloy||18" Alloy||18" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||10 L/100km||10 L/100km||10 L/100km||10 L/100km|
|Fuel Tank Capacity||71 L||71 L||71 L||71 L|
|Engine||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L|
|Max Power||206kW @ 6300rpm||206kW @ 6300rpm||206kW @ 6300rpm||206kW @ 6300rpm|
|Max Torque||336Nm @ 5000rpm||336Nm @ 5000rpm||336Nm @ 5000rpm||336Nm @ 5000rpm|
|Country of Manufacture||South Korea||South Korea||South Korea||South Korea|
|Maximum Towing Capacity (braked)||2,000 kg||2,000 kg||2,000 kg||2,000 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||7 year(s)||7 year(s)||7 year(s)||7 year(s)|
|Ground Clearance||185 mm||185 mm||185 mm||185 mm|
|Release date||Oct 2015||June 2015||Oct 2016||Oct 2017|
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