20Kia Sorento

Kia Sorento

 Verified
20Kia Sorento
4.2

67 reviews

PositivevsNegative
81% · 549 · 13%
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Build Quality
3.9
Value for Money
4.1
Cleaning & Maintenance
4.1
Noise Level
3.9
Braking
4.2
Acceleration / Power
3.9
Gear Shifting
4.3
Suspension
4.4
Fuel Efficiency
4.3
Handling
4.4
Interior Design
4.5
Boot Size
4.7
Comfort
4.5
Features
4.6

Reviews

67 reviews
Mr shopper
Mr shopperSydney Surrounds, NSW14 posts
  Sorento 2WD Petrol Sport Plus
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Value for Money
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Performance
Design
Cameron
CameronSydney, NSW131 posts
  Sorento AWD Diesel GT-Line
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Cameron
CameronSydney, NSW131 posts
  AWD PHEV GT-Line
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Cameron
CameronSydney, NSW131 posts
  FWD HEV GT-Line
Performance
Braking
Acceleration / Power
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Fuel Efficiency
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Design
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Mel G.
Mel G.19 posts
  Sorento AWD Diesel GT-Line
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Performance
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Ave Maria
Ave MariaAdelaide11 posts
  Sorento 2WD Petrol Sport
Performance
Braking
Acceleration / Power
Gear Shifting
Suspension
Fuel Efficiency
Handling
Timothy C.
Timothy C.6 posts
  Sorento AWD Diesel Si

Good reliable comfortable family commuter

This car is great. Very reliable comfortable ride ect. the engine pulls very well for a diesel 4 cylinder gets amazing fuel economy i will say it did take about 1.5 months for the car to start to get really good fuel economy just while it gets used to your driving style. the 8 speed auto does everything effortlessly and i think the engine, gearbox and drivetrain are a match made in heaven not overly expensive to maintain either. apple carplay android auto both work brilliantly sound system is good. yeah nothing to complain about really its a good car look past the kia badge and you will be impressed if you know what you are buying but it does everything in a comfortable unfussed manner. Show details
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PMC
PMCGreater Melbourne (Metropolitan), VIC21 posts
  Sorento AWD Diesel S
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Paul
PaulMid North Coast, NSW3 posts
  Sorento AWD Diesel GT-Line

Loose door handles

I picked up my car November 2022.
Till recently I couldn’t fault it, apart from some of the overly intrusive safety warnings.However recently all external door handles have become loose. I returned the car to the dealer Port Macquarie Kia who told me all Kia & Hyundai vehicles are the same and this is normal. I regard this answer as ridiculous and if this is the case there should be a recall. Has anyone else experienced this absurd situation? This is my daily driver and in all other respects is great. Show details
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Adam S.
Adam S.Greater Melbourne (Inner), VIC6 posts
  Sorento 2WD Petrol S

Overkill on all the unessacary features

This car does not stop beeping at you or vibrating at you every second it gets. Complete overkill on all the features makes its incredibly frustrating to drive. You can't lock the bloody thing without doing the correct process of park, handbrake and I still can't work out what else. The car handles well and is nice enough to drive but there is no permanent way to turn the ridiculous features off. If you don't hold the steering wheel in the correct manner it's beeps at you and says you need a coffee break. All this makes it very frustrating and I'm not able to relax driving the car. Show details
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Value for Money
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Adam S.
Adam S.  
More

Another complaint. Sensors are faulty, it's so far taken a month for Kia to still not get to me with the approval from head office to have them fixed. The breaks vibrate and shake the entire car, I'm really regretting this purchase.

Michael O
Michael OGreater Melbourne (Metropolitan), VIC7 posts
  Sorento AWD Diesel S
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Performance
Design
Drew P.
Drew P.South East Queensland, QLD6 posts
  Verified Sorento UM Platinum
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Angie
Angie Greater Melbourne (Metropolitan), VIC15 posts
  Sorento AWD Diesel GT-Line

Extremely bad after care service

I’m enjoying my Sorrento it’s the after care service that’s appalling. I was sent a letter today after a warning light came on my dashboard a week ago. It was a recall notice that was to replace a low pressure fuel hose clamp which as the letter states may result in engine fire, risk of accident, injury or death to vehicle occupants and other road users.I got a rude man Nick in service who said it’s not really a matter of urgency. Will do it next week. I rang another Kia dealership who said they can do it in a month. No apologies I just hope my family is safe in this car until they find a repair time!! Show details
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Luke
LukeSouth East Queensland, QLD2 posts
  Sorento 2WD Petrol Sport Plus

Can't supply parts

I purchased my Kia in October 2021 and a stone hit my windscreen in November 2021. I have been waiting on a replacement windscreen since November 2021 and was just called today and said the windscreens they had shipped were defective, and it will be another 4-6 weeks until a windscreen is provided. At this point i will have been waiting 6 months.

Beautiful car but Kia have offered no resolution and no care in the world for plight, they have ignored calls, haven't communicated and do not care. I wouldn't buy this care again if you paid me. Show details

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Value for Money
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Jamm
JammMetropolitan Adelaide, SA5 posts
  Sorento AWD Diesel Si
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Questions & Answers

toyota P.
toyota P. · Sorento

DCT issues have cropped over all US based customers for the sorrentos 2020 onwards. Has any one else had the same issues over here?

bh
bh · Sorento AWD HEV GT-Line (2022-2024)

Hi, why won't the heated and cooling switches for the seats work

Paul Smart
Paul Smart · Sorento AWD Diesel GT-Line (2016-2024)

When driving and just feathering the throttle the engine seems like it’s fuel starved for split second but if you gun it it’s perfectly fine! Mentioned it to Kia when it went in for service but they obviously said they couldn’t find anything wrong!! Any suggestions would be great thanks!

Paul
Paul  

Haven’t experienced this problem.

Timothy C.
Timothy C.  

at a guess i would say this is turbo lag. it usually happens with turbo diesels as the turbo spools up.

See all Kia Sorento questions

Details

Compare all Kia Sorento listings
CategoryLarge / 7 Seater SUVsLarge / 7 Seater SUVsLarge / 7 Seater SUVsLarge / 7 Seater SUVs
Starting Price $68,590$53,680$58,230$56,300
Warranty Distance Unlimited kmsUnlimited kmsUnlimited kmsUnlimited kms
TransmissionDual-Clutch (DCT)Dual-Clutch (DCT)AutomaticDual-Clutch (DCT)
Drive TypeAll Wheel Drive (AWD)All Wheel Drive (AWD)Front Wheel Drive (FWD)All Wheel Drive (AWD)
Fuel TypeDieselDieselPetrolDiesel
Wheels20" Alloy (Machine Finish)17" Alloy19" Alloy (Machine Finish)18" Alloy (Machine Finish)
Doors 4444
Seats 5 to 75 to 75 to 75 to 7
Fuel Consumption6 L/100km6 L/100km9.8 L/100km6 L/100km
Fuel Tank Capacity 67 L67 L67 L67 L
EngineSmartstream In-Line 4 Cyl. E-VGT3 CRDI4 16 Valve, 2,151ccSmartstream In-Line 4 Cyl. E-VGT3 CRDI4 16 Valve, 2,151ccSmartstream V6 DOHC MPI1 D-CVVT2, 3,470ccSmartstream In-Line 4 Cyl. E-VGT3 CRDI4 16 Valve, 2,151cc
Max Power148 kW @ 3,800 rpm148 kW @ 3,800 rpm200kW @ 6,300 rpm148 kW @ 3,800 rpm
Max Torque440 Nm @ 1,750-2,750 rpm440 Nm @ 1,750-2,750 rpm332 Nm @ 5,000 rpm440 Nm @ 1,750-2,750 rpm
Boot Capacity187 L187 L187 L187 L
Country of ManufactureSouth KoreaSouth KoreaSouth KoreaSouth Korea
Maximum Towing Capacity (braked)2,000 kg2,000 kg2,000 kg2,000 kg
Maximum Towing Capacity (unbraked)750 kg750 kg750 kg750 kg
Manufacturer Warranty7 year(s)7 year(s)7 year(s)7 year(s)
Dimensions
Ground Clearance176 mm176 mm176 mm176 mm
Release date
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