??!
1 photo
Intercheck Australia

Intercheck Australia

4.7 from 2,600 reviews

Reviews

Review distribution

5 star
1,995
4 star
506
3 star
68
2 star
3
1 star
28

AlvinS

AlvinSGreater Melbourne (Metropolitan), VIC

  • Verified customer

Convenience and fast

published

Made my application a breeze. No hassle, quick and very convenient. As long as you have your proof of identity on hand no problem. Notified via email and sms. Easy.

Review collected in partnership with Intercheck Australia


Krisba

Krisba

  • 2 reviews
  • Verified customer

Easy and simple using my smart phone

published

Easy to use and it prompts you if you need something extra. Results were back within 24 hours. Very good and a quick service. Im happy with this website. I even get reminders when my check is about to expire.

Review collected in partnership with Intercheck Australia


  • Verified customer

An easy process

published

Was quick and hassle free application was easy to fill in and load up any files any problems with the application and I could phone up for assistance receptionist answered my questions and gave me help

Review collected in partnership with Intercheck Australia

  • Verified customer

Great service

published

Excellent work no stress, easy to complete, updated information given on the progress of the application, very quick turn around time without having to leave the house. Great service I would recommend

Review collected in partnership with Intercheck Australia


CaitlinO

CaitlinOGreater Melbourne (Metropolitan), VIC

  • Verified customer

Easy and efficient

published

The process was very easy and efficient, I didn't need to run around getting doccuments certified, I could do it all online and I got the results within 24 hours.

Review collected in partnership with Intercheck Australia


  • Verified customer

It is very good.

published

It is very good service. They give very quick reply. I got my police check in 15 minutes. You have no need to wait for long time to get police check.

Review collected in partnership with Intercheck Australia


Pipped

PippedTaree

  • 2 reviews
  • Verified customer

Easy an kept updated.

published

I found Intercheck to be fast and helpful, keeping me updated through the process. Intercheck is an easy, an cost friendly way to go when having a check done or renewing your police clearance status. Thanks Intercheck. Excellent.

Review collected in partnership with Intercheck Australia


  • Verified customer

Easy to follow

published

Easy to follow and a good price, would recommend this for people wanting a police clearance. Very happy with the site, and will use again when its time to renew.

Review collected in partnership with Intercheck Australia


Sue Vanstone

Sue Vanstone

  • 2 reviews
  • Verified customer

Hard to navigate for non IT person

published

System was not easy to use & lengthy process. Not being able to upload multiple documents in one go was a pain for someone who is not tech savvy.
Could be easier.

Review collected in partnership with Intercheck Australia

  • Verified customer

Intercheck Australia

published

Fast, easy to upload documents to, Help Desk friendly and useful. As a means of achieving a current Police check for work purposes this service works. To improve it - a list of documents needed before commencing application would be better.

Review collected in partnership with Intercheck Australia


  • Verified customer

Fast review

published

Very easy to apply, no unnecessary information requested. Fast response with progress in between application and result. I have to more comments but need to provide a minimum of 30 words.

Review collected in partnership with Intercheck Australia


Deanne C.

Deanne C.South East Queensland, QLD

  • Verified customer

Easy to use

published

The system was quick and easy to use. Contacted me by email and sms when I was missing a document and it went through very quickly. Made my application very easy.

Review collected in partnership with Intercheck Australia


FionaY

FionaYMid North Coast, NSW

  • Verified customer

Easy online application

published

Clear instructions and easy to navigate web site to apply online. Communication to get right information and documents submitted was friendly and helpful. Once completed the police check was done fast.

Review collected in partnership with Intercheck Australia


JulieP

JuliePSouth East Queensland, QLD

  • Verified customer

Swift and quick

published

Easy to complete format, good at informing me along the process, from start to finish completed in a week
Dont want to add anymore but need 30 words to finish it

Review collected in partnership with Intercheck Australia


  • Verified customer

quick

published

I must say I got frustrated a bit as I had several goes in supplying the necessary information. After many calls to the help number the staff were really good and calmer then I was .

Review collected in partnership with Intercheck Australia

Peter C.

Peter C.

  • 2 reviews

Beware of Application Process

published

Beware before you give them your credit card details.
This company does not advise what documents you need to take photos of and then upload to the application process.
These documents only become apparent after your payment has been made and there is no going backwards at this point.
I tried to get a refund and was advised that there was a $20 cancellation fee or they would hold the payment for 12 months.
I'm sure this is illegal under Consumer Law and will be challenging it with the ACCC.
Peter Chandler


Viv F.

Viv F.Perth, WA

  • Verified customer

Great service

published

Quick and very efficient service.Online application easy to use and site has good instructions and prompts
I like the emaul reminders for incomplete application until it has been fully conpleted and also qhen submitted and status report.

Review collected in partnership with Intercheck Australia


  • Verified customer

Excellent

published

It was easy to complete and was returned in a very short time. Would recommend to anybody requiring a police clearance. This cost was very minimal. It was easy to apply on line once payed and submitted just over a week and was notified it was back was sent a email and a confirmation letter in mail also a text

Review collected in partnership with Intercheck Australia


  • Verified customer

Perfect

published

Quick and easy for everyone to use and they send you the certificate asap when you apply. I got mine within one day. Would 100% recommend intercheck also its very easily assesible.

Review collected in partnership with Intercheck Australia


MelanieK

MelanieKPerth, WA

  • Verified customer

Fast and easy, prompt reply with police clearance.

published

Easy and fast to navigate the system. Received police clearance the following day via email. Was able to directly forward to straight to my manager. Extremely easy and would recommend

Review collected in partnership with Intercheck Australia


Page 1 of 130

Questions & Answers

Herb J.

Herb J.asked

Why will it not accept email address and its not wrong

No answers

Terri

Terriasked

hi i would like to delete my review as my opinion has changed. as a company wouldn't except my clearance because it wasn't done through SAPOL wasted my money had to get new one hmm how do i delete my review??

2 answers
Intercheck Australia
Hayden L.Intercheck Australia

I will request for Product review to take it down, no problems.

Sorry to hear that Terry. The company should except this check, as we are an accredited Australian Criminal Intelligence Commission agency. We have been accredited for the last 7 years and because of this our checks are widely accepted. It seems that the business you provided this check to have outdated policies around accepting clearances. In addition if they are saying that they only accept SAPOL type of clearances, they should have made it more clear to you in the beginning.

Kimble NICHOLS
Kimble NICHOLS

I requested an online and a paper copy that was sent to my address. With the latter it is different but contains all the same information as previous police checks. I wouldn't know how to take down a review.


Kell

Kellasked

Hi why is a fraud charge showing up on someone’s policecheck when it’s over 9 years old?

1 answer
Intercheck Australia
Hayden L.Intercheck Australia

Hi Kell,

The Police History Information which is disclosed in the Police Check results is determined by each Police Agency. This is based on Spent Conviction Legislation and Information Release Policies. The purpose of the National Police Check and any other relevant legislation also determines what information can be released on a Police Check.

Each Australian police agency will apply the relevant Spent Convictions legislation/information release policy prior to disclosure.

Please contact your state police agency directly for clarification on why a particular offence is showing on the result and they can provide information about their release policies and any legislation that affects them.

You can also obtain further information on release policies and spent convictions legislation from your State Police Website.

Kind Regards,
Will - InterCheck Australia


Get an answer from our members and Intercheck Australia representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.