Intercheck Australia

This was an easy to use Police Check service, with good feedback and a quick turn around time. My only thing was I would have like a check list before starting so I could have had all photos and scan's ready for the application rather than stopping and starting.

I had the pleasure of speaking to a beautiful Lady called Marie, her speaking voice was lovely and clear her voice greeting with customers was outstanding. I think the world needs more Marie's in it.❣️

Very nice and easy going I would recommend this to everyone who needs to do a police clearance – A very good result and responsive service delivery im very happy with everything thank you Taj

I did not find internet application as easy to navigate on my mobile this year. I could not take a decent photo of myself so had to get a work colleague to help. The system was not uploading my personal documents well and I needed help a few times. When I finally thought this task was completed, received an email asking for one of my documents to be reloaded. I became quite frustrated with the whole process.

Always is negative, but I always have to wait – Every single time I get a manual check and it says a couple of days but always takes so much longer. Nearly missed out on a job a few times now.

A Time-Wasting Scam – I recently used InterCheck for a police check, and I regret my decision. From the beginning, the process has been nothing but frustrating. They continuously ask for additional information, leading to endless back-and-forth communication, yet my application remains perpetually "in process." What makes matters worse is that they took my payment… Read more

immediately, but I have yet to receive the police check I paid for. This has been a complete waste of time and money. The lack of professionalism and transparency is astonishing, and it's clear that this company is not delivering on its promises.

I strongly advise against using InterCheck. Save yourself the hassle and choose a more reliable service. If, by some miracle, they do provide the police check I requested, I might consider revising this review. However, until that happens, my opinion stands: InterCheck is not a professional company, and I would not recommend them to anyone.

I've been using Intercheck for around 4 years now, they are fast, efficient, friendly and helpful as they take info via emails and help rather than just make you use the website. Then when ready you upload your docs and submit. So easy and fast, even internationally.

After an initial difficulty in Getting the check completed I received support that was satisfactory and the results came through very quickly which I was surprised at how swift it was.

I have used Intercheck for years to complete my Police check and have always been satisfied with their service. This time was the first time I have had to wait days for it to come through, which has never happened in the past. That is the only reason I am marking them down this time.

Very stressful – Unfortunately due to my mistake of not completing the form properly It has taken 11 months to get my report but i had tried to ring a couple of times snd the message just said if you want a refund I feel it would have been a lot easier if i was able to speak to someone to be able to get some help

Good and important service – It would have been 5 stars if not for the only acceptable description, "sole trader" instead of my choice, "self employed", thereby glitching my application.

Meh meh – I had to get another police check as my last one was out of the 3 month date range by a week. Would of thought it would of been a quicker turn around but I think it actually took longe to be processed this time than the last time approx 3 weeks

Simple proecess – The Intercheck was a simple process. It did require providing additional information e.g. like the back of the drives license which was not origially asked for and did require care to ensure I used the correct name notthe abbreviated one.

Took 3 months to issue the clearance – I submitted my application on 08 February. One and half months later on on 26 March, received an email requesting more information. I provided the information and resubmitted it the same day. One and half months later, on 26 April, I called the support but no one answered the phone. Then I emailed them. Only received my police clearance on 29 April after chasing. It took nearly 3 months. Ridiculous!!!

service was excellent as always, thankyou for the quick response – very professional and good contact, i always deal with them. for the past few years, they have been very reliable

Online system issues – Help desk appeared lacking in knowledge about the online problem I was having. Website issue delayed progression of my clearance by a few days, quite frustrating.

Straight forward I.D check process – I found the whole process fairly easy to follow and it did not take too long (under 1 hour). I had all the necessary identification documents needed to apply for the check up.

Do not use Intercheck! – Warning - Do not use! 2 weeks after submitting application I tried calling but went voice message saying significant delays and refund available if requested via online chat. I emailed requesting urgent status update. 1 week later, 3 weeks after submitting application, I received email advising my application was in progress. I made another… Read more

application through a different entity after which I received after 2 weeks, however Intercheck, some 5 weeks after my submission I still have nothing.

I requested a refund through their online chat which has been denied.

Do not use Intercheck!

Do not use InterCheck – Lodged over a month ago and no sign. Do not answer emails and phone is a recorded message. Happy to take my money though. Given link by an organisation that I will be volunteering for so so very disappointing. Update: refund processed (it is now 6 weeks since I put in my application).

Time scale seven plus weeks and still waiting – Applied for beginning of the month, 4 wks later still nothing 5 wks email came asking for additional information so submitted that’s 6wks in another email asking for same information. Informed help it was already attached and reloaded and still no joy 7wks later finally got an email saying it’s been submitted to police and that they were still… Read more

within their turn around time of 1-2 days. So to date it’s taken 7wks, emails back & forth and still waiting.

DO NOT USE – If I could give negative stars I would. Submit everything waited three weeks and emailed help. Got sorry we are back logged. Two weeks later followed up again, asked for the information I had already submitted and could see on the online form. Another week got asked again for the same information and the same next week. I submitted the information… Read more

each time and there is now 4 copy's of the same information on my application. Lost my dream job I was offered as they think I can't get a police clearance. I've lived in the same house with my wife for 12 years and have never been in trouble with the law. I used this company 3 years ago and got my clearance within 7 days. They won't give me a refund and I've got a clearance through another company within 9 days.

Don't use Intercheck Australia – This company is a scam do not answer phones do not reply to emails read all the Google reviews I am having to report to the ombudsman do not use

slower than last company I used – This process took longer than expected to receive the information required and I received a fine from the company requiring the info. I spoke to one of your employees, then it seemed to happen quicker.

Terrible service! – I would give zero if I can. I've been waiting for my police check since November last year so that I can sign up to be a dog sitter. It appears these guys have been bought by another company and they haven't done any processing of requests.