SCAM site. Do not useThis company is still accepting credit card payments while no longer in business
Overall experienceNo response upon first email sent.
Later I appreciated the quick response and detailed explanation via chat regarding the lack of response on their part, and team members were apologetic about the delay of the process. I also appreciate the follow up to finalize it.
Aside from this, responses were very helpful and done kindly.
Thank you so much!
Ridiculous serviceDon't have actual phone lines so have to email and wait 4-5 days for a generic response. Been waiting three weeks now and still not cleared. Very frustrating when it's the only thing you need before I you start work - would not recommend at all
Scam scam scamThe site is a scam. I’ve added 4 id’s to my application and I haven’t heard anything back after 3 days. You can’t talk to anyone via phone as it is automated plus to email is automated. Go elsewhere everyone.
ZERO STARS AVOID!!!!!DO NOT USE THIS SERVICE EVER! ZERO STARS!!!!!!!!!
I attempted to utilize this service for my employees' police checks, and it has been an utterly hopeless experience. The last batch of 4 employees I submitted in November 2023 has not yielded even a response from them regarding the delay, as of February 2024. The previous batch of employees took over 2 months to process with no explanation or apology.
Attempts to contact them by phone have been futile, as there is no option to speak to a live person, and emails to the help desk only result in ... Read moreautomated responses. Their business practices are unbelievably appalling. I strongly advise staying as far away from them as possible. I have since processed these employees through a different police check site and received their results within 48 hours. Trust me, stay away from this service!
Terrible scammersCan't do no stars or I would!! DO NOT USE INTERCHECK!! Was given their link through school to get a police clearence. The website and application look genuine but they take the payment and 3 weeks later still no police clearence! Cant get in touch with them as phone number is pre recorded msg saying they're not answering phones. You email the help desk .. again automated reply and no one gets back to you. Mamy areas on the website links dont work and there's no way of getting in touch with them. Have an ABN but the company is dodgy. Do not use this 3rd party company. The are linked with the company CERTN Australia who also dont have any way of getting in touch.
AVOID and dont get scammed!!
Great service, perfectPrompt and thorough. Excellent service, will be recommending to friends.
Only 1 issueIt would be extremely beneficial if when you are requesting additional information that you ask for everything that you need in one go instead of 1 by 1, prolonging the outcome by days instead of a day
Prompt serviceI required a police clearance to get a job and this is what was provided promptly. Issues were raised on my photos and when they were rectified I was not put at the back of the cue, the clearance proceeded quickly, thank you.
Two month "outage"? Do they take us for mugs?Applied for a police check 2 months ago and thought they had sent the response to my employer, who told me they had received nothing. When I emailed them yesterday, they said their system had an "outage". couldn't process my application and would give me a refund. Have just applied with Crimcheck and they got the check back to me overnight with the certificate. Despite this, Intercheck are still offering their Police Check service. Don't know whether this mob are a scam or just incompetent, but either way, I would avoid them.
Rubbish serviceApplied for a police check late November have paid for it its now January still no check due to an outage when you call them its a pre recorded message absolute crap service
Very poor communicationI applied for my check 10 days ago. No mention on the site of any outages. Still let me apply and pay for the check. There has been an outage since November and no way to contact them as the phone goes straight through to a pre recorded message. I have been waiting on this check for a job role. Now i have to reapply and pay again elsewhere. Pretty poor to be honest.
'outage'It's been 2 weeks since I applied for a National Police check for future employment. I logged into my account to check my application. "Still processing". I called Intercheck recording. They are experiencing an "outage" since 3rd November.
Poor communicationApplied for a police check 20/11
When It had not come through by 27th I called and was told they have an outage since the 5th November with no idea when the checks will come through
There was no mention of this on their website before starting the application and no communication afterwards.
Nice and easyEasy tofollowand apply.
Keep you updated on progress all the way
Questions & Answers
how much does it cost
Hi Doug, cost is $44.91.
How long did it take for them to get back to you to cancel an application?
In general, it's taken 2 weeks, they also keep you update as to where process is at.
Im not sure what I am meant to do with the information concerning police clearance..I need a certificate and am not sure where the certificate is..or do I take to police station
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