IXL Appliances Tastic Neo Heat Module

Hot Yes, in Summer, Useless in Winter - Installation BAD – Spent yesterday with an electrician installing two ceilling mounted IXL NEO Tastic Heat Module 36111 units. The Good. These throw out nice heat as long as the room is warm. But on a cold winter's night... unless you are right up close, almost touching, cannot feel any heat. The Bad. Would like to have given less stars.. 1. Installation. They have assumed that everybody has 10mm gyprock ceilings and thus the fitting MUST be made to suit the 10mm clips. Nowadays, with various building code requirements 13mm or more is often the case. My ground floor is 13mm Soundcheck - struggled with getting the clips to snap in. If they do not go all the way in, then the cover plate will not snap in. Need to scrape out 3mm of the inside of the ceiling to fit. My 1st floor has double 13mm gyprock (due to Council requirements) so 26mm thick. Had to cut out the top layer of gyprock, plus additional 3mm to get the clips to engage. 2. The Template is folded paper, basically useless to try to hold to ceiling and mark around for the cutout. They could have easily used part of the box (cardboard) as the template. 3. The template is too big. If using the template the clips only just fit in, and the holes in the unit are unusable as screw holes as there is nothing left to screw to. On my second install, I measured the IXL unit, and added 2mm all around, leaving me space to screw into. 4. Noise. Any kind of vibration causes the glass cover plate to rattle, and I mean RATTLE. So much, that I have taken it out in fear it will drop out. Today I will seek a solution for that, possibly some heat resistant product as a buffer. 5. Electrical wiring. The connection is on a very loosely fitted cover plate, that falls out. This needs to be re-engineered. 6. Cover plate will not snap in securely unless the ceiling clips are 100% in place (very difficult when scraping out gyprock to get it to fit. Solutions: IXL could have made clips like used on ceiling fans, that are adjustable to ceiling thickness - end of problem. IXL could have place something between glass cover and metal frame to stop the rattle. IXL could have printed the template onto the inside (or outside) of the box it came in (and resize it). IXL should secure the electrical fitting plate. IXL should design separate clipping for the cover plate