Jump Star Rectangular

Review of the 5ft x 7ft Rectangular Trampoline – I recently purchased the 5ft x 7ft rectangular trampoline for my kids, and it has been an absolute delight. The size is perfect for our modest-sized backyard, offering ample jumping space without dominating the entire area. The rectangular shape provides a consistent bounce, making it ideal for my kids who are budding gymnasts. Assembly was… Read more

straightforward. The instructions were clear and all parts were included. It took about an hour to set up, and I appreciated the emphasis on safety in the design. The frame is sturdy, and the springs are well-covered to prevent any accidental injuries.

The bounce quality is excellent. It's firm yet forgiving, and the rectangular design really does enhance the jumping experience compared to round trampolines.

A great feature is the safety net. It encloses the trampoline securely, and the entrance zipper is strong and easy to use. This gives me peace of mind, knowing my children are safe while using it.

In terms of aesthetics, it's quite sleek. The black and blue colour scheme blends well with our garden, making it an attractive addition rather than an eyesore.

Overall, I highly recommend this 5ft x 7ft rectangular trampoline. It's a safe, fun, and durable option for families looking to add a bit of active enjoyment to their outdoor space.

Not the quality I was expecting - do not recommend – We purchased the 10 x 17ft trampoline expecting above average quality for the price. All of the other reviews I've read for this are EXCELLENT. Only now am I realising they were 8 or 9 years ago. Clearly quality has changed since then.... My husband is a tradie so is excellent at all things building - even he struggled to put it together with 4… Read more

people. Holes weren't lining up or properly drilled so even when you do get it 'together' (I use that term very loosely) correctly (with terrible instructions) you will have a tiny 'lip' of metal there stopping you being able to put the bolt all the way through.

I'm SO glad we didn't attempt to assemble this on Christmas Eve - it would've been a disaster! Santa brought the boxes as we knew our son would love helping Dad build it. Well it took us THREE days of swearing and re-doing before we finally got the tramp together.

The protective mats don't seem very durable and some of the lettering was stuck together / transferred onto the part it was folded back on. I really thought this would be one that would last 10 years - but honestly i think we will maybe get a couple years out of it before it's going to the tip. I would not even give it away.

Certainly not the quality we'd be after, if I could've seen in person - certainly would not have purchased. It feels cheap and I would not let more than 2 kids on there at any time even though it's massive - I just don't trust it. Should've stuck with the Springfree which is what we had last - you couldn't kill it - our kids just outgrew it, and I thought it would be good to get one without nets. However returning freight on 7 x massive long boxes to WA would've cost more than we even paid for the silly thing. Lesson learnt!

I purchased the 5x7 mini trampoline for my daughter for Christmas and she loves it! It was fairly straight forward to put together and is easy enough to move around in the backyard to keep the grass healthy. It is easy to access without a ladder and best of all, it is super jumpy despite its size! The customer service was amazing and they even… Read more ·  1

managed to pack the boxes into my tiny car. Can fit a few kids on it at once too. It’s sturdy and stable. Love that they are in Perth too!

We purchased this brand after a recommendation from friends. We were happy with our purchasing experience in store; the staff were friendly. We found it easy to build. The kids love it!! We also appreciate that we can easily buy parts if required as we have a local store. Show reply

The 7x10ft rectangle trampoline has been excellent for our kids who are now 12 & 14 and still put into good use. It’s stood the test of time and lasted over 5 years. I particularly like the fact that we can replace parts as needed and ad more features over time. We added the shade sail and water mister in the summer and it was a fan favourite with our kids and their friends. Definitely recommend Jumpstar trampolines! Show details ·  1

Worst Customer Service Ever – Purchased this trampoline for my kids for Christmas back in NOV only to find that the net had a hole in it and a few of the springs where faulty, no extras are supplied so this meant that we had half a trampoline as the mat could not be put on the trampoline! We contacted them and they assured that they would send out the required missing items,… Read more

after several contacts with them over 3 MONTHS LATER we received the replacement mat meaning my kids still can not use the trampoline as there are missing springs which makes the mat unsafe, I became frustrated from waiting and having an incomplete 700 dollar trampoline in the back yard, i contacted them for a refund! only to receive a rude response by email stating> that We have sent out a brand new net to you, even though the hole which was in it did not look like a stitching flaw or manufacturing defect, rather it looked as though something had been pushed through your net while assembling the trampoline. However as we are a family owned small business we like to keep our customers happy and resolve things for them, particularly at a special time of the year like Christmas. We covered the cost of the new net + shipping and it has been delivered to you.

I apologise that your springs did not arrive, however it is definitely on the way. Regarding a refund, we don't refund trampolines once they have been used. If the trampoline was new in the carton, we could do that for you if you returned the boxes to our WA warehouse. The trampoline could not be used so is new! But because we took it out of the box to construct for our kids christmas morning they refuse to refund us and then expect us to ship it back when its faulty we opened it to find half of it broken and missing but yet they still cant at least give us half our money back! Its Feb 06th 2018 I have been dealing with them since December 2017 and its still not resolved! I just wasted 700 dollars on crap! Go to kmart at least they put there customers first!

Worst customer service ever – Trampoline arrived and 4 pieces of the frame were smooshed so that it was impossible to connect. Called company after sending pictures of the pieces and they said they would “express out” pieces that day. Over a week later only half of the replacement pieces were sent. Rang to see where the other pieces were and was told they had no idea “because… Read more

the guy in charge of replacement pieces has gone on holiday to Bali.” I was told he might get back to me in a week. So there goes the school holidays for the kids who have saved up for two years to buy a trampoline; not to mention the danger posed by a half constructed trampoline in the backyard with children. So very, very, very disappointed.

You would think that if there is only ONE person in charge of shipping, replacement pieces, etc. and that one person goes on holiday, you might try to make sure there is someone at the company who can fill in for them; that is if you claim to be a reputable company.

Poor customer service – I purchased a trampoline in November 2017 as a Xmas present. The transport company delivered an OPENED package over 2 days, leaving the homeowner to drag the 32kg package inside. As one package was opened in transit, we then had to fully open this Xmas present & check the contents before trying to fit back in original packaging. We gave up &… Read more

assembled the trampoline in November, no surprise for the kids for Xmas. After paying $145 for freight I asked for a $50 refund on delivery costs to compensate for the inconvenience. Jumpstar initially advised they would chase it up with their transport company & let me know. When I asked for the outcome (6 weeks later after hearing nothing further from them) JumpStar advised me it is not their problem if I have I have an issue with their freight company; I should take it up direct with their contractor. I paid Jumpstar for delivery & JumpStar organised the delivery, yet they expect me to contact their contractor to sort. Totally unprofessional. Jumpstar then offered a $50 in store credit (not useful as after buying a new trampoline I shouldn't need to buy anything else from them, or was it a token gesture & they hoping I will forget about it ) then rescinded this offer when I advised that I wasn't impressed & would post a review accordingly. They have been very rude & abrupt accusing me of being a serial whinger. I do enjoy good customer service & usually do not have any problems when purchasing goods. However in this instance I believe their customer service to be severely lacking.

Service, shipping and frame good quality. I have had 2 trampoline mats fail due to stitching rotting and several springs rust out. They seem to last about 2 years each time. Replacement process easy enough Show details

So far so good!! We have had our rectangular trampoline set up for about 2.5 weeks now and it has definitely got a work out through the school holidays! It's an awesome size, feels sturdy and was fairly easy for my husband and kids to set up. Even my husband and I have had a bounce! Shipping was $280 but we felt the price was very reasonable so it… Read more

was a fair charge with so much weight and items shipped from Perth to Sydney. Can't fault the customer service and the delivery time was great! Was also exciting for the kids to have the basket ball hoop and sprinkler thrown in as a gift. The kids are very happy and loving their trampoline, hopefully it lasts for years to come.

I chose a large one as it is for my teenage children. They are loving it for practicing flips. It took 2 people several hours to put together, but it wasn't difficult or confusing - easy to follow instructions. Quality looks good and kids very happy. Show details

Bought the 14ft rectangular trampoline for the family for Christmas over 3 years ago. Its been great fun for the whole family - adults included! Trampoline still going strong. Show details ·  1

We bought the 8ft x 12ft trampoline for first daughter in 2017, when she was 3. She is now 10 and shares it with her 6 year old sister and they both absolutely love playing on the trampoline. The assembly instructions were easy to follow and we had it put together fairly quickly. It did need 2 of us to set it up. Once assembled it is very sturdy.… Read more ·  1

Nearly 8 years after buying the trampoline the structure is still very solid. As to be expected some of net enclosure has become damaged over the years, not due to any fault in construction, but just from hard use by the kids and their friends combined with being exposed to the elements 24/7. We have ordered additional accessories from Jumpstar and have found their customer service to be excellent. Overall, we would highly recommend Jumpstar trampolines: Hours of fun for the kids...and occasionally for the grown ups too!

Great trampoline! My 13 yr old son is a state trampoline champion and he loves practicing on our jumpstart trampoline. I feel reassured with the surround safety netting and spring covers Show details ·  1

Love our 10 x 15ft Rectangular Trampoline – Great products and great service from the lady at Jump Star Trampolines. This is our second trampoline we were purchasing parts for after upgrading our trampoline from a 10ft round to a 10 x 15 ft rectangular trampoline with enclosure net. Love our Jump Star trampoline as in addition to being great quality, you can also purchase replacement parts… Read more ·  1

locally in Perth when needed. Would not hesitate to recommend Jump Star trampolines to those looking for a new trampoline.

Great fun – Fantastic trampoline—we got the 7x10ft, and it fits perfectly in our 4m x 3.4m space. It took about 3 hours for me to set up in the dark on Christmas Eve, with easy-to-follow instructions. We are very happy with it; our 5 and 8 year old love it! Show details ·  1

Thumbs up – I ve put alot of trampolines together and this trampoline is the only one i have put together that i havent lost my crap with. I didn't even loose my crap at the misses for trying to relay instructions. Pay a bit extra get quality. compared the the junk you buy of sites like catch.com. prob sucks that when i was a kid didnt have enclosure but we… Read more ·  1

used to turn it on its side and run into it a flip it over. Parts are easy to replace just a kit Need to keep outer mats on to stop the water gaining entry thu spring holes but Its galvo thing mig welded Very impressed.

TOO MUCH FUN – The jumpstar Trampoline is so fun for my children’s, are having lots of fun on the trampoline and they are just loving it some much I am so glad I bought it for my children and I really love the enclosure on the trampoline it keeps them from jumping out or getting hurt thank you so much jumpstar. Thank You, Kind Regards, Ananya Zewda Show details ·  1

Great service - 8x12ft Rectangle with encloser – Definitely cannot fault the customer service at Jump Star Trampolines in Cannington. As soon as we walked in, they were so helpful with advice to pick our trampoline. We got to jump on all the display models which was super fun. Other great benefit is the great promo deal they had on at the time for the additional free crazy sprinkler, ladder and… Read more ·  1

basketball hoop to go without trampoline. They were also great with allowing laybys and holding our trampoline until just before Christmas as we didn't want our daughter to see it. Love the fact they are Perth locals so sourcing parts in the future will be easy. Top Trampolines!!

Awesome trampoline and service – My daughter uses it non stop has lasted many years, shout out to Deena from Cannington who kept the store open for us 10 min past close so we could get a new net. Amazing customer service. Show details ·  1

Outstanding quality! – I was fortunate to be gifted a 8ftx12ft Retro Trampoline by a relative. Both my kids are not into sport much but they love bouncing on a trampoline. They had outgrown their old (small) trampoline and are loving the space and height they can get on their new Jumpstar trampoline. Even though the trampoline was several years old already, and had… Read more ·  1

been exposed to the elements, it was still in great condition! This is testament to the excellent build quality of Jumpstar trampolines. I purchased new protective padding, as well as a box of new springs, and once fitted out trampoline is like new again!

Should have done this a lot earlier and highly recommend Jumpstar!

Great Trampoline- perfect size for older kids – Took a while to put together but a key tip is once the frame is mostly together (its hard to join it as it bolts) do the mat and springs then connect frame and tighten all bolts) Other than that it's a good quality solid trampoline. Show details ·  1