Springfree Trampoline

My 4 year old loves his new trampoline. Everything is excellent quality.
However
The step is weirdly designed, comes apart.
Paint comes off trampoline legs as soon as you drag the trampoline around.

You truly stand behind your products, I knew I made the right decision by investing in Springfree. Our replacement trampoline was installed this morning and I have to say what a refreshing experience it was to deal with Springfree. From the initial warranty claim to delivery of the reduced price replacement trampoline was just under two weeks, amazing at this very busy time of the year. Everyone I spoke to along the way was so very helpful and cheerful. Your customer service was outstanding. Our 10 and 13 year old girls are happily back jumping.

Thank you and Merry Christmas

We bought a Springfree after pricing up how much it would cost us to replace parts/upkeep a standard trampoline. Very happy with our choice. So safe to use. After 7 years the only thing broken is the zip, the mat and the rest of the net and parts are like new. Only downside is that the mat doesnt have the same spring feel as a normal mat.

its big! kids love it. Our last one got lots of use, and got used every day. Had to get another one as the other one had worn out! Highly recommend it

We,ve had the old Springfree trampoline for over 13 years - the kids absolutely love it - but it was starting to get a bit tired. New one is great and really safe and fun with the basketball net.

Kids ranging from 7yrs,17 & 23 yrs
Usually one at a time but when the 3 of them are at home they all go in n have fun. Is super safe.

Our Springfree Trampoline has provided years of fun for our three kids as they have grown up. After many years of use the trampoline developed what appeared to be a fault. We contacted Springfree to ask if this was normal - we had long ago lost any proof of purchase and could not remember the year it was bought. The team at Springfree looked us up and said it was a fault and was covered by warranty. With no quibble or question. They provided the parts and the trampoline is now back in use much to the delight of our daughter.

There has to be something exceptional about a company's product and service for me to take the time to write a review. Springfree's product and service has been a rare stand-out. Very happy to recommend them.

Excellent quality. Had it 5 years and it looks and works like the first day and i have never had to care or maintain it. Well worth the money. Easy to recommend.

We purchased the jumbo trampoline for our 7 and 1.5 year old children for Christmas. We were apprehensive about the cost involved with the extra packages we considered necessary (the sun package etc). The trampoline has been in use for 3 days and we already feel we have our value worth! The children play happily and safely ALL day long! The service we received during selection, purchase and installation was equally as outstanding! (Right down to the video email from Santa explaining the early delivery.) We could not be happier with our choice of trampoline and this company. Well done. Only positive and extremely cheerful reports from our whole family. Thank you and Merry Christmas to you all.

We purchased the medium round for our twins, 7 years old. Most of the time there is one main jumper, one sitting mostly, sometimes together. It seems very safe and stable

I bought this trampoline after much angst. It was the most expensive on the market. Yet every person I spoke too who had this trampoline raved about it. I have a 2&5 year old who LOVE gymnastics and bouncing. What in the end swayed me was my son's kindy friend who has her 10 year old springfree in the yard and it looks almost like new and they have used it every day for 10 years. So we ordered it. And the kids love it. My husband and I even jump on for a bounce with them. We paid to get it installed - had been warned by friends to never attempt it ourselves. Wise words.

Don't buy Springfree trampoline accessories unless you want to waste your money! We bought a sunshade apparently designed for our trampoline model but it is significantly smaller than the trampoline and does not provide the sun protection needed. We tried to swap it for the next size up or get a refund as we put it on, but took it straight back off and still have the original packaging. We even went to one of the Springfree shops, but they refused to do anything. So now we are stuck with a sunshade that does not serve its purpose and have wasted a significant amount of money.

3, 5 & 8 year old girls who use it constantly often at the same time & sometimes with a parent too. it feels 109% safe and stable, recommend it to everyone.

My son uses this but my husband and I do sometimes too! My son is 3, he uses it alone or has one of us sitting on there with him, and it’s pretty stable and safe so far. My son is still learning how to get off properly by making sure to undo both zippers, but has no problem with the ladder except if he slips, which hurt him a bit this week. Otherwise it’s been great!

My husband and I assembled our Springfree trampoline this afternoon and it took about 3 hours. The instructions and videos made it fairly straightforward. As soon as it was complete, our 4 ½ year old was on it and didn't want to get off for hours. We are excited to have such a safe trampoline in our yard and can't wait to have many hours of fun on it.

Great trampoline- has lots of room for our 3 kids to bounce at once. Our old tramp safety net broke so loving this strong one.
Very pleased with it so far.

Throughout the sales process I cannot forget the strong follow up by the sales team member Alex.

Alex was polite and professional, he assisted me and supported me through the entire process and I can’t thank him enough.

What impressed me about Alex customer service skills was his authenticity and focus.

We have had our springfree trampoline for over 12 years now & it still gets used everyday by our kids !!!!!!!. The aftersales support are great for assisting with parts needing replacing !!!!