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Just Fitness
2.7 from 42 reviews

See the Best Fitness Equipment Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
16
4 star
2
3 star
0
2 star
1
1 star
23

Frustrated

FrustratedGippsland, VIC

Disappointed

published

Hi, purchase a Ti2300 treadmill 2 1/2 years ago and thought after purchasing cheaper treadmill before that purchasing a better one that it would last longer than 2 1/2 years. The screen has just die, but machine has power, they have told me that a part could be $700+ and another $200 for them to come out. Very disappointed, think at least when purchasing treadmill under $1000 if it blows up, not so bad but when you purchase over $2500 think you expect more. VERY DISAPPOINTED

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes

Mel

MelGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Excellent and very friendly service at the Heidelberg store.

published

I have purchased all my equipment for my home gym from the Heidelberg store.
I am a repeat customer because of the excellent, honest and friendly service from the Heidelberg team as well as their service support from Mandy and her team.
Thank you Alex for another positive experience today. I look forward to receiving my new spin bike shortly!!

Return Claim MadeNo
Store LocationHeidelberg
Warranty Claim MadeNo

Very happy with my purchase

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Walker

published

Treadmill was great but had issues with incline motor after 18mths. The treadmill was replaced fora new one at no cost. Awesome service!


luke

luke

  • 2 reviews
  • 3 likes

Fantastic service

published

Bought a treadmill around 4 weeks ago. Product is fantastic, sees use every day. Delivery was timely and in perfect condition , Alex is a champion


  • Verified customer

Great service

published

Mandy was very helpful and when I realised it couldn’t take up the contract made it very easy. Not often you would give 5 stars when you don’t use the product - but I would return again because the service was so good.

1 comment
Just Fitness
Mandy S.Just Fitness

Your feedback is much appreciated.
Thank you


Outstanding team effort. Quick to deal with my problem.

published

Made contact with the repair team. Problem with the drive belt, team was quick to respond and arrange a service person to replace and fit a new belt.

1 comment
Just Fitness
Mandy S.Just Fitness

Thank you for your feedback, Much appreciated.
Just Fitness Team


  • Verified customer

Happy with my spin bike and the post sales service received

published
1 comment
Just Fitness
Mandy S.Just Fitness

Thank you for your feedback, Much appreciated.
Just Fitness Team

Attention People

published
1 comment
Just Fitness
Mandy S.Just Fitness
Mel

MelGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Great service

published

bought a cross trainer and spin bike 7 years ago from the Bell St store. Product knowledge and service was great. They have been regularly serviced by Mandy and her team and their service and delivery has been 110%.


Great services

published

Bought grand power 648 treadmill is very good, great service, will go back for more stuff. Store was cool on a hot day best part.


TrickyH

TrickyHAdelaide

  • Verified customer

Good Service. Very Fast Delivery.

published

Bought a Schwinn 170i Programmable Upright Bike online. Staff were prompt in answering my email questions about the bike. Ordered on Thursday, in Adelaide, bike arrived Monday - very happy with that. Good price on the bike too.

1 comment
Just Fitness
Mandy S.Just Fitness

Thank you for your review, We appreciate your feedback.


Relbel

Relbel

  • 2 reviews
  • 1 like

Very happy

published

Brought a treadmill from the Hallam store. Staff were very friendly and more than helpful! Would definitely recommend and go back to them!

1 comment
Just Fitness
Mandy S.Just Fitness

Thank you for your review, We appreciate your feedback


John

John

  • 2 reviews
  • 1 like

Not worth the money

published

I live in Adelaide and 4 years ago I bought a Grand XtremeiBike SP 211 Spin Bike, within 3 months the computer failed, since then I have had 5 computers fail on me. The service was below average and had to wait up to 3 weeks to get a replacement. The last time it failed a service guy came out and had to fix the wiring and this cost me $100, this bike should be an anchor as it is a heap of Chinese junk. If you are an avid bike rider then I suggest you buy a Smart Trainer.

Shah

ShahMelbourne

Amazing Products & Amazing Service!

published

I purchased a treadmill and spin bike about 3 months ago now, the sales staff were very knowledgeable and friendly. I found prices to be fair and reasonable as compare to some of the other stores in my area.

Greg.W.

Greg.W.Melbourne

  • 4 reviews
  • 4 likes
  • Verified customer

Poor after sales service & communication

published

UnhappyTreadmill

UnhappyTreadmillNorthcote

  • 2 reviews
  • 3 likes

terrible after sales service

published
2 comments
Just Fitness
Mandy S.Just Fitness
UnhappyTreadmill
UnhappyTreadmill

1ynne

1ynneMelbourne

  • 12 reviews
  • 11 likes

So Far So Good !

published
2 comments
Just Fitness
Mandy S.Just Fitness

Thank You. Appreciate your positive outlook on things and appreciate your encouraging feedback. Cheers!

1ynne
1ynne

and 2 years later.. all is still working well so I guess the proof was in that pudding :) if it dies tomorrow.. then what I got was good value for money... if it died 12 months ago I was a winner... it is all in how you look at things I guess :)


CRAP AND PATHETIC SERVICE fake promises

published
1 comment
Just Fitness
Mandy S.Just Fitness

  • Verified customer

Not a pleasant experience.

published
2 comments
Just Fitness
Mandy S.Just Fitness
Janice
Janice

Hmm incorrect assembly. The majority of the assembly had been done before if was packaged. All i had to do was unfold it, put on the handles and plug it in. It didn't work. I was not the cause of the malfunction. It wss faulty equipment.


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Questions & Answers

Denis

Denisasked

Do you have new consoles on GRAND exercise bike mine has stopped working.

1 answer
Just Fitness
Mandy S.Just Fitness

Hi Denis, Please contact our Service Dept. on 03 9465 8722 they will be able to assist you with your enquiry.


Get an answer from our members and Just Fitness representatives

Details

Just Fitness Physical store

Just Fitness Physical store

2 reviews
Just Fitness Online store

Just Fitness Online store

2 reviews
CategoryPhysical Shops and Fitness Equipment ShopsOnline Shops and Fitness Equipment Shops

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