Kenwood Ariete Multi SC590

Waste of money, time and energy – Unpacked this brand new Kenwood Multi SC590 steamer, admittedly it had been in the box unopened for a couple of years, but still anticipated it would work. The unit was hot, but no steam came out. on releasing the cap, heaps of steam came out! But I couldn't get it to come out the nozzle, or the foot. Show details

simply not worth the effort – To initiate the steam by pressing the button it is very hard to the point of being painfull. Thought I was doing something wrong but I can fix and work most things out, worked out that the button was just to hard. This product is #1 not worth the money and #2 a waste of time. I needed steam to clean filters over my cook top as they get covered in… Read more

fat and residue it couldn't even remove that. Tried bathroom tiles to much effort easier to use scouring pad and a cleaning product. Steamer runs out of steam quite quickly

Terrible 1star is over rating this product – I bought this device recently and it got hot but no steam produced at all. So I took it back to the store who gave me another device thinking that the first may have been faulty. So I put the next one to work with the exact same result. It got hot but no steam no matter how long I waited. This unit will go back to the store on Monday

Glad I read reviews after purchase – I experience similar poor performance/no steam in the first 20 mins, rather then returning it I looked at the few good reviews to see if I was doing it wrong.. I was. Pressed the trigger down hard there was water, maybe too much. So i directed the nozzle into sink and pressed trigger let out water for about 30sec- 1mins until it was just steam.… Read more

mopped my floors in less than 10 mins (with 2 tiny breaks in between) Dried up in 2-4mins I cant wait to try the attachments. Low price, Lots of attachments and straps to carry tank on shoulder, compact tank need longer cord, no continues steam thumb was very sore

A great multi purpose steam cleaner! – Ok, so I read all these horrible reviews on this site and was scared to even open the box! I bought the steam cleaner mainly to tackle some tile grout. Hubby and I pulled it out of the box, filled with water, turned on, waited 5 mins, I press the button and... Nothing! I said to him that everyone was right, waste of money, blah blah blah and then… Read more

HE pressed the button, just a tad harder, and pronto! Yep, it does steam after 5 minutes, you just have to press the button harder than to the point where you think it can't go any further! :) To those who waited for hours or went through 3-4 'not working' machines, I guarantee they just didn't press the button hard enough, as I never would have attempted to press it that hard myself!

So once we figured that, I went ahead and cleaned all the grout, it was fantastic! Then I used the upholstery attachment to clean both sides of the glass on the oven door - worked wonders! Ok, so it spills some water if you stop it and restart, but where do you expect the condensation to go?? Think outside the box - i just held it above the bathroom drain hole, or over tge sink's drain hole on start up until it stopped dripping (and it really isn't that much!!) and then moved onto cleaning the grout/tiles/whatever needed cleaning. The thumb is ok when using the short attachments.

Now, I also tried the mop attachment. Works great, but here the thumb complaints are justified! Because it's a longer and heavier attachment, I cannot imagine being able to clean more than a room at a time! It's easy enough to manouver under beds and even under my kids' robe, it's the aching thumbs and wrists that make it hard, not the machine's attachment. Note I didn't use the full length, only half length of the mop.

Overall, it's a good product, I think the above comments were sparked by users' errors of not pressing the button in fully and buying a multi steam cleaner when they were after a steam mop. This machine is great for a multi purpose cleaner, you can clean your tiles/grout/upholstery/windows. Things you don't clean every day. You can thoroughly clean your floors every so often, too. But don't expect to buy this as your steam mop to use daily, as that is not what it was designed for. Multi purpose, small and light, long enough cord and a long, very flexible pipe. Not designed as a steam mop, great for all other jobs and occassional floor cleans, but yes- your thumbs/wrists will hurt when using the mop attachment!

Good – a good and handy appliance for household use (not industrial usage). i am glad i bought it. i recommend it. small easy to carry on shoulder light many accesories good design low steam pressure when the long pipes are used. if you stop using it for 2-3 minutes, after restarting work a lot of water comes out instead of steam. low capasity of tank.

Buy a scrubbing brush instead – What a waste of money! The machine works ok but generates almost no steam. Could not even clean small soap buildup between tiles. Tried all ways, let the first moisture go, etc. but useless. It runs out of steam very quickly, and then takes 20 mins to refill tank. Says do not overfill the tank but there is no way no check this. Typical mass produced junk from overseas!

Terrible – After waiting approx. 49 mins. For it steam up I then find out the button you have to hold down needed two hands and a few minutes of that was more than enough.I Then went online and read all the dismal reports.We took it back the next day. The store people credited it straight away,almost as if they expected us!!

Thrown it away – The button to make it create steam has to be held down continuosly, I could hardly press it down at all, it is very stiff. My husband could get it going, but even then it was pretty useless at cleaning anything. We ended up throwing the whole thing and it's attachments away. Also a warning - don't use anywhere near computers, mine was obviously… Read more

too close and the hard drive got burnt, so it's efficient at destorying computers but that's about all.

Impractical to use. Very disappointing – Apart from the operational difficulties in trying to get it going, its runs out of water (steam!), very fast, and to have to wait 20 or 30 minutes to refill, to allow it to cold worn, is ridiculous. In short, you cannot use it very long, but it is a long wait to refill to use again. Why did the creator of this unusable gadget provide for a valve to decompress so as to at least allow a fast refill.

Waste of money! – I was very excited to take delivery of this steam cleaner as I have tiled floors, plus they are a terrific way to clean bathrooms without chemicals. After 2 trips to the repairer when I could not get the unit to work I discovered the problem was that I'm only just strong enough to hold the button down to generate steam. I'm certainly not lacking… Read more

in strength for my size but I am a small female and imagine many other potential purchasers would be in the same boat. When I did get it working it did not perform well, the floor was streaky and grimy and I had an aching hand!

Not working and parts missing – Bought this steamer for $167.00 yesterday and was looking forward to doing a big clean but couldn't even get started. No steam came out even after a very long time (instructions say 'wait 5 minutes'). Left it on for at least 20 minutes and still no steam, even after checking everything again and phoning Kenwood. The man from Kenwood was nice but… Read more

couldn't help me either - suggested take steamer back to store, which I will do. Also the jug pictured in the booklet was not included. Instructions not that great either. That's all very well but what about my wasted time and the extra trip back to the shop ? Very disappointed. versatile, attachments, customer service seems to be based in Australia not working, parts missing

Waste of money! – Purchased this product from Good Guys with rave reviews from the sales assistant!! Agree with other posts...finger gets tired after pushing the switch continuously, steam does not last that long or work that well and then you have to wait for the thing to heat up again, waste of $150.

This product is garbage – Bought this steam cleaner from Betta Electrical North Rockhampton QLD. to find that it is a very poor product. It has a very weak steam pressure, the blast lasts for only a couple of seconds, cumbersome to use, keeps toppling over when using it & does not clean efficiently. I took it back to the store to see if it was faulty, replacement or money… Read more

back. I was abused by the Manager & told "stiff luck buddy now get out of my store". Recommend don't get this lemon & don't ever go to Betta Electrical North Rockhampton.

Did not work properly, very weak pressure, ran out of steam within seconds & was very combersome, kept falling over.

Buy it if your hand is strong enough! – It started making steam after 5min. But to keep using this product you need to push the switch continously and you will get tired after a while. So far it works properly and I wish I had more mop pads as it is not wide enough and gets dirty so fast. Multi-Functional The switch on the handle is not well-designed.

Not worth the money – Recently purchase this piece of poor quality and time consuming product that will now sit in the garage and collect dust the glass cleaning utensil left streaks , spent 30 minutes on the glass shower screen still no difference. Would rather use the old fashion method to clean tiles , grout elbow grease, my hands ached whilst using it because the trigger is to hard to handle not happy jan Hard to control making hard or thumb sore

What a piece of rubbish! – I bought this product and took it home with the expectation that it actually cleaned. Not only did it fail to clean the most basic areas such as kitchen and bathroom, it let out a foul plastic smell that I am still waiting to go. Having to keep your finger on the button is tiresome as well. After complaining to Kenwood and receiving no response. I… Read more

will put it down to the biggest waste of $150. Should have just bought a box of easy off bam.

Everything.

A good multipurpose cleaner with one drawback – This was bought as a gift and had I looked at reviews first I would not have purchased it. So far I've cleaned tiles, cupboards, floors, windows, mirrors, BBQ and the stove. It works well, although it seems to struggle a little with tiles that are not smooth. The drawback is that button. Why they didn't change it after testing, I'll never know.… Read more

Your thumb does get a good work out if you are planning on a big clean.

Overall, I'm still happy with it. It does the job I want it to. Cleans well. Compact. Lots of attachments. 500ml of water holding capacity. Tiring pressing button all the time. Brush attachment could be tougher.

Works well for windows, bathroooms etc – I don't think its as bad as made out, although mine hasn't been faulty (touch wood). I bought it mainly as a steam mop, and its not overly great on the floors, but the other uses and attachments make up for it - its brilliant for windows, bathrooms and even the oven (I even cleaned the condensation marks off my bathroom walls) Overall, im… Read more

reasonably happy with it, just wish it was a bit better on the floor (I think it just loses a of pressure with the extensions) High pressure, cleans well Not so good on floors (with floor attachment)

Would be good if – I also waited and waited for the steam to come, then googled to find what could be the problem and found this site. After reading 'reviewing mum's' review I couldn't see how you could turn the power switch on harder then tried again with the steam switch on the handle and success!! But you would only want to use it 5 mins at a time because holding… Read more

that button down the whole time is painful. It works great for the time you can hold it on but really needs a switch on/off button rather than one you need to hold the whole time. I bought it for my wooden floor and it works well until the mop gets too wet then streaks like every other mop I've tried. Will keep experimenting with different cloths as it is easier on my back than other floor mops and buckets. Ease of floor cleaning, excellent for getting into grout and awkward corners Too hard on hands, holding the button down all the time

I just want to clean something,!!! arghhhhhhh!!!!!! – Purchased this item and took it home, was quite pleased with how it looked so I quickly plugged it in in the bathroom as this was the room that was going to sparkle first! I filled up the unit and switched it on and waited for 5 minutes as advised in the manual, I rolled up my sleeves and picked up the gun pushed the trigger and.......l....… Read more

Nothing happened so I waited another five minutes, same thing nothing left it for another 20 minutes and still nothing so i assumed it must be faulty. I exchanged it for another plugged it in filled with water waited 5 and guess what nothing, so I left it for an hour and nothing. What a piece of crap this product is. Do not buy one of these at any cost. The only time I would buy one of these would be if iI was going to a house warming party of a person I hated. If you ignore this review and buy one of these you deserve everything that is coming to you which won't be a clean house! You can pack it back into the box quite easily, which is handy for when you take the item back for a refund Basically everything

Dissapointed – This product cost me $178.00. I have been wanting a mulitpurpose steam cleaner for years. My family all gave me money to purchase this for my birthday and I feel ripped off. Typing this is difficult as my hand is in spasm from holding the trigger down. The appliances that i used this machine on are saturated (think using a high pressure water… Read more

with hot water). My windows are streaky and saturated and I now have heaps of washing to do due to mopping up the sopping mess it has made of my house. Good old spray and wipe and a cloth would of done a better job cleaning. The floors were left slippery and took forever to dry. Tried to take it back but the sales men tried it and said that it seemed to be working fine. Useless waste of money. I want a refund! To much money to invest in such a useless space waster.

Kenwood SC590 – What a waste of money. Ive been waiting 90 minutes, and still nothing. How long do you wait before you give up. The disappointing part of this purchase is I was reccommended this product by the staff at Retra Vision, and advised what a good product it is. I also paid $178, this lemon even made its way to Karratha. Why are Kenwood still allowd to sell this faulty product.....Shame on you. unsure of positives as appliance wont start.

Review for kenwood multi steamer – I used mine for the first time today. I was a bit frustrated at first as the instructions say 5 minutes for use, but it took 35 minutes, but the next top up with water I put in boiling water from the kettle and it only takes 5 minutes for usage. Overall its an ok machine for the price of $150. As for the people who complained about the trigger button hurting their thumb(pathetic complaint),toughen up or go buy a $500 plus steamer. Good price

Wish I never wasted the money! – Don't waste your money buying this mop. Previously had a Kenwood upright mop but after if died after a good innings thought I would buy this one with the extra attachments. Limited instructions as others have said, takes a lot longer than five minutes to heat up, leaves streaks all over the floor, steam escapes out the sides of the mop rather… Read more

than going directly on the floor so I really question how much it really even cleans the floor. Doesn't clean floor properly, kids play with crayons and when they drop them it marks the floor...this thing unlike the other steam mop will not even melt the waxy crayon enough to remove it.

It is not user friendly, you have to hold the button in to release any steam...may be fine if you have a small unit and limited tiles or flooring to clean...not the case here.

Customer service at Kenwood was horrible, Called to ask a couple of questions and got a "it really isn't that difficult, you turn the machine on, it lets out steam and you go", obviously you don't know your products.

I curse whenever I need to use the thing! Compact

Shame on you Kenwood – My wife and I decided we would purchase a steam cleaner for the start of the spring cleaning season had a look around and as we thought Kenwood being a long and trusted brand name in Australia we made the purchase on Saturday, with great expectataions of making a start on the task ahead. But as it turned out I at 7 pm that night had the idea… Read more

instead of watching TV I think i will give the new Kenwood SC590 a crack in the bathroom around the edges Start of saga read manual very ordinary instructions select one of the many attachments fill water tank turn on please wait for five min ready to go great WRONG try waiting more than an a hour and still no joy should have stayed watching TV after pushing triggers hoping to see even a small puff of steam no luck turn off back to the box fall asleep try again Sunday morning sad but true but only to have the Kenwood SC590 dupilcate the command performance from Saturday night so as my wifes instructions from last night don't throw the box out the Kenwood SC590 departed my residence in the box back to the good people at Target got my money back and without problems thank you Target the Kenwood SC590 was hopefully on the way to the tip.

Do not purchase this product unless you have nothing better to do on a Saturday night thank you Kenwood for the weekend experience not shame on you we as Australians work for a living and like to get value for our working dollar you at Kenwood apparently have other ideas.

Dismal instructions,machine would not heat up,after an hour book says 5 min joke

Shaped like a lemon, because it is a lemon! – This first one did not produce any steam. Can you believe I picked up my FOURTH replacement today (it is March 2012 now) and hope-filled and waited for the 5 minute warm up (as per instruction booklet) but still no steam, then 3o minutes and had to take my daughter to a music lesson. I'm getting very good at repacking the box Kenwood. Your… Read more

service replacement is good, but please send me one that works.

This product has damaged your brand name and reputation in my mind. So very unhappy, cleaned all my windows in December by hand. The idea is great The reality is laughable. Good warranty service, but replacements don't work so that is negated.

OK – Is great as a general steam cleaner for bathrooms, tile grout. But is hard to use as a floor mopper. Lots of steam. Head for mopping floor is set at one angle and you cant get under tables, furniture. Button to press to let steam out is hard to press and you get a very sore thumb when trying to mop floor.

Terrible – I contacted Kenwood who were very unhelpful. The woman I was speaking to asked me how old my thumbs were!! Pardon me?!!! I feel this product is very poorly designed and extremely difficult to use. Don't go near it. I liked the idea! Had previously used a neighbours steam mop which worked well and was half the price. Mostly bought it as a floor… Read more

cleaner for large tiled areas. Found it impossible to use for more than a couple of minutes as you need to hold the "on" switch down with your thumb to get any steam. The pressure required to keep it on gives painful thumbs in very short time. I needed to use both hands and had to give up. The floor tool has a brush with a thin cotton cover attached and got very little contact with the floor surface! All up, SC590 is hopeless as a floor cleaner and Clive Peters (bless them!) has agreed to take it back and let me swap for another model.

Very disappointed – I was very excited when I saw this product on special in the Target catalogue as I needed to clean the upholstery on my outdoor furniture. Got it home, read the instructions and followed them - boiler heated up - but when I pressed the trigger nothing happened - not a whiff of steam. Packed it back in the box and took it back to the store and… Read more

exchanged it for another one thinking that this was a faulty item. Same thing happened again so this time I got a refund. I allowed it to heat up for half an hour and kept the trigger pressed for ages but nothing happened. My outdoor furniture still needs to be cleaned!! Thank you Target for providing a refund. On special Didn't work at all

Really disappointing machine – Previously owned a stema floor mop and loved it so thought this would be an upgrade. But it is awful. Steams for just a few minutes then blocks, tap water and demineralised makes no difference. Holding the button is tedious and leave the floor really wet. Might have to go back to the old style steam mop to get the result we want - clean floors without chemicals! Don't buy it. Everything!

I curse every time i use it!! – I am really disappointed with this mop.You have to hold the button down to get steam out and my thumbs hurt so i am continually switching hands.It is ridiculous why couldn't it have an On/Off button?? The plastic handle isn't very sturdy and squeaks when i am mopping and i don't think the 1 pad cleans very well either.I have to go back and forth… Read more

over some spots, i might as well be using a normal mop and bucket. One of the extra plastic attachments also snapped so i can't use the cleaning tools and i was missing the mini pad for the carpet attachment when i purchased it. I am getting a replacement from Harvey Norman but i plan to give it to my sister so i can buy an upright steam mop.I can't wait to get rid of this, it is annoying and hard work to use.

Have to hold button down to get steam, squeaky handle not very sturdy, Cleaning pad not very effective.

Bad – Maybe I bought a faulty machine as it does not work when I have gone to use it a a second time. Have emailed Kenwood and called the store I bought it from. Will know what will happen next when I speak to Kenwood tomorrow. Not happy as this is not an inexpensive machine. Compact and so many different ways to use it. The first and only time I… Read more

did use it it did a good job. First time use it took 30 min plus to steam so I could use it. The second use I waited 40 minutes for steam and then gave up. Found the instruction inadequate. Not happy with having to hold down a button to get the steam for the whole time, that is not really user friendly.

Terrible – I think Kenwood ought to be ashamed to produce such a silly little machine. Water spurts everywhere and your thumb becomes sore from trying to hold down the button. Do not purchase this steam cleaner it is just a toy.

Terrible – DO NOT BUY THIS PRODUCT! Would return it in a flash if Harvey Norman would have allowed me to but wouldn't. As a steam cleaner it is great! As a mop it is not very ordinary! The attatchments are very short so your bending down alot while mopping. The button to trigger the steam gives you very sore thumbs as it needs to be continually pressed while using. It leaves the floor very wet.