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Kmart 12ft Springless Trampoline

Kmart 12ft Springless Trampoline

 Verified
Kmart 12ft Springless Trampoline
1.0

2 reviews

Positive vs Negative
0%100%
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Build Quality
1.0
Value for Money
1.0
Safety
1.0
Ease of Assembly
5.0
2 reviews
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Corey
Corey
 

I genuinely wish there was a 0 star option. It arrived with the galvanising peeling off, but I put it up because my kids were so excited. Big mistake. The legs are not supported and bend when kids jump in certain areas, causing the whole frame to warp and twist (70kg male, 13yo, bouncing high and hard). Problems persisted for 3 months (I sprayed rusting areas with anti rust and reinforced the frame ... The effort I went to because I didn't want the hassle of returning it is ridiculous).

After 3 months, the two boys total weight 109kg were jumping and about half the fabric 'springs' stretched and de-wove (see photos).

I've now pulled it apart and am going to throw it out. Waste of money, waste of effort.

Do Not Buy

Purchased in at Kmart for $299.

  • Main User(s): Child (5 - 11) and Child (12 - 18)
Ease of Assembly
Kmart
Kmart    

Hi there, thank you for bringing this to our attention. We’re really concerned to hear about this and take safety issues like this very seriously. To help us investigate further, we kindly ask that you log a product safety complaint through our website at external link . When you're there, please select "Product safety concern" from the drop-down menu so it reaches the correct team. We’ve also logged a case on our end. When you submit your complaint, please include this case number to help our team connect the details more efficiently: 250521-001924

Alternatively, you’re welcome to call us directly on 1800 124 125 and quote the same case number for further support. Thanks again for getting in touch, your safety is extremely important to us.

Carmen
CarmenWA2 posts
 

Please Don't Buy – We purchased the 12 Foot Springless Trampoline 16 months ago and unfortunately the mat no longer has any bounce as the elasticity in the mat has deteriorated. Very disapointing that this product didnt even last 1.5 years.

Kmart
Kmart    

We are sorry about this, would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Carmen
Carmen   

I have already reached out to the Kmart team about this issue with no resolution provided by Kmart.

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