I had initially tried to contact King Living with a simple query via their online form, but unfortunately was disappointed not to receive a response. However, I eventually decided to attend the ACT showroom and was very happy with the assistance provided by Osborne, his manager and the team in helping me choose the Delta III. They were very friendly and considerate, which I valued very much.

Marcel at the warehouse was very kind in helping me source cushions and finalise my order for delivery and to keep me updated.

Finally, Gary and his coll...Read more

I had high hopes for this modular sofa. It looked great in the showroom. But it arrived with insufficient instructions that didn't tell me how to reconfigure it. I spent ages on the phone to King Living to get put through to someone who could explain it to me. The ability to reconfigure the couch is very clever, but it is a pretty big palaver to do so. The process is fiddly and the units are HEAVY and need two people to move them into place. I also find the seats quite shallow and not particular comfortable to sit on for extended periods. ...Read more

Recently bought a delta III and have experienced nothing but pain. The couch arrived and without knowing or asking we had paid for a premium delivery (which we were unable to use due to restrictive times offered). It was easy to put together, and then we noticed an odd smell. At first put it down to new leather, however after a month the smell is unbearable. It is currently covered in sheets and towels so that we can somewhat sit on it.
Called King and was put on hold for 30 minutes finally I called back and told “oh yeah the customer service...Read more