King Living Delta III

Just delivered. Very happy with quality and the fabric and accessory choices. Our third delta sofa in our family dining area. That says it all. Show reply

Simple install and friendly team. Just ne 4 legs with correct colour and finish Show reply

I would give a zero if I could. Don't use this company. Terrible customer service, dreadful quality of materials- glue peels off "the steel frame"- rendering the foam loose and gaping. Never take the covers off before taking a heart pill- the poor quality will bring on chest pain. Has taken these clowns nearly a month to send a Delta leg- and… Read more

still not here. From Smithfield to Moore Park. The company makes their items in China and processes the customer service orders in The Philippines. Disaster. Pay a bit more more, and buy Australian made.

Great sofa! – We purchased our delta leather sofa about 15 months ago. Our previous sofa from a large competitor for a similar price was on the way out after 4 short years. It’s been a great purchase. We received great service in store, promptly delivered at the height of Covid, and they set it all up for us. Yes it’s firm which we prefer, but it was also in… Read more ·  1

store - no difference that we noticed. We have two large dogs that jump all over it, and it still looks brand new. The ability to reconfigure to a bed is a great feature. Would definitely recommend and we plan on buying again from King.

King Delta 3 – We previously had a Delta 2. It was comfortable for a long time until the legs broke/ fabric wore. We decided to get a Delta 3 which we’ve had 6 months. Something has changed. It is not as comfortable as the version 2. The seats are not as firm and they feel “squishy” and soft. It feels as tho the quality of the foam has changed and/or the… Read more

springs are no longer the same. The Delta 3 does not sit well and it It is so strange as we had both Delta 2 and 3 storage sofas so they should be identical. Version 2 was firm and comfortable but version 3 Delta is very soft. Family is complaining of sore backs sitting on Delta 3. The sofa back is comfortable but the seats are extremely soft and they don’t support as quality sprung seats should. Disappointed. We’ve just had a King representative here to look at the sofa and he claims Delta 2 and 3 are the same. We definitely do not agree - the quality has changed noticeably and Delta 3 is not as comfortable.

Squeaking sofa – King Living Delta Sofa. leather. I purchased two Delta Sofa’s in December. It was finally delivered in mid March. We assembled the sofa to find that they both made a very loud squeaking noise. At first I thought it may have been the way I assembled it so put it back together, twice over, only to find it didn’t help. I questioned if it was the… Read more

leather making a noise but all my family members and many visitors believed it was definitely more a manufacturing default and not a leather rubbing noise. I contacted King Living in May. After several emails and phone calls the company failed to contact me. However they out sourced out a ‘technician’ who is employed by another company ‘ Leather Doctors’ to contact me to arrange a time to look at the sofa. He was genuinely interested in helping me resolve the issue, however he was perplexed as to what was causing the noise and admitted that he wasn’t sure. He did seem to think the leather covers were slightly off template when they were made and therefore could be rubbing and causing a noise when up against the steel mechanism pin that holds the top sofa cushions on. I felt he was scrambling for a cause to write in his report. I had my reservations as to weather this would actually resolve the problem. The company went ahead and ordered new covers regardless. In November he finally arrived to fit the new covers, and low and behold the squeak still remained. I have not heard from the company and have called and emailed asking what was the next step and to request a refund as I believe the sofa is faulty and I still have not had a response. So it has been close to a year since ordering the sofas, and the problem still not resolved. I strongly recommend NOT to order through this company or purchase the delta sofa. I have never written one of these reviews before as I’m not that way inclined. However, I spent a large amount of money on what I thought was going to be an excellent quality sofa, and what I thought was a trusted company. I was very wrong. I’ve been left with a very loud squeaky sofa.

Exceeded our expectation – The hole process from ordering to delivery couldn’t have gone any smoother. Rina and the team in the Chatswood showroom were extremely helpful. The delivery team (Sam and Gee)impressed us, they moved old furniture, assemble and provided a good overview to to get the most out of new set. Show details

Great service from Fariz & Trent! – Really friendly and punctual. Quick and efficient with their service and cleaned up after, which is something most contractors don’t do. Helpful and gave good advise on maintenance and keeping it clean.

Thanks Sam & Steve! – Sam and Steve did such a great job! Great communication, punctual, professional, knowledgeable, tidy, and friendly - handled the delivery and install with great care! Would gladly use them again, highly recommend them!

Unbelievable delivery service – Sam and Steve provided an amazing delivery service which compliments the high end couch. They kind, helpful and prompt. They took extra care during the installation process and ensured that we were completely educated on the functionality of couch. The lounge is worth every cent. Comfy, modular and very stylish.

The Best!! – One hour with our new Delta II and we’re already in love. Steve and Sam were quick and efficient and the Install was a breeze. We can’t wait to try it out.

Beautiful lounge and excellent service – The lounge itself is brilliant. Comfortable, great looking with very handy storage. The service all the way has been smooth and efficient. The delivery and set up by Sam and Steve was fantastic. They did a great job, even taking the time to explain the features of the lounge. Show details

Great product! Exceptional service by delivery guys – Sam and Steve were everything you would want in a delivery service. Friendly, professional, fast, efficient, informative. A1 service. Two thumbs up! What else can I say to fill up 30 words?

Zaza couches – Steven and Sam were friendly and efficient. Very organised and knew the product well. Excellent service. Delivery was as promised and the men were very helpful. Great work. Thank you.

Delta couch – Sam and Danny did a really excellent job. They were very friendly and professional and set up the couch incredibly fast! I would definitely recommend them and hope to use them in the future Show details

Service and delivery – Very happy with what we have chosen and looks amazing in our new home. Sam and Danny delivered and assembled the beds and lounges professionally and informed me of how everything works Show details

Great customer service, great dynamic lounge – I’ve had a great experience worth the King team. My sales consultant Leslie was very helpful at finding me the perfect lounge. The delivery crew Sam and Danny were great at explaining how to modify my delta lounge, and made sure it was perfectly set up in my living room. Great customer service! Overall, extremely happy! Show details

Exceptional Service and Great Looking Lounge – Our sales consultant Joanna was very informative and showed us all the configurations available for this lounge. We are so happy with the lounge, it is very comfortable and we love the fabric colour. Sam and Danny delivered the lounge and assembled it for us in record time. Sam also showed us how to configure into a bed, an added bonus for us. Sam… Read more

and Danny were very polite and conducted themselves in a very professional manner. They also removed all the packaging. Great work everyone.

Not as comfy as my old sofa – I had my 3 seater sofa made up in Prestige Tan and it looks amazing. The leather is beautiful and easy to maintain. Unfortunately it just isn’t as comfortable as my old sofa which I had for 15 years. The seat is not deep enough and too bouncy and the back cushions feel like I’m being pushed forwards . I just can’t sink into it to watch TV or read like I could with my old sofa. My husband and I constantly struggle to get comfortable on this sofa. Show details

Love it! – This is the best experience I've had in buying a sofa. I was greeted by lovely assistant (Daniel) in Supa centre showroom and was patience with me throughout my decision making journey. I loved the configuration but wanted to know how comfortable the sofa would be, the touch, the fabric colour and ease to assemble....and Daniel showed me all… Read more ·  1

these. He did mention how long it will take and I kid you not! Exactly 6weeks to date my couch was delivered and that during covid delivery where everything was getting delayed. I am so impressed!!!!!

The delivery was seamless, Sam the delivery person arrived on time and took care of assembling, asked me where and how I want it and walked me through it and cleaned up and removed all the packaging. I didn't need to worry about anything. Thank you Sam and his team!!!

The couch is perfect - not too hard or soft. The fabric colour is beautiful (Byron Blush). I have to give them 5 stars...and there is really nothing I can fault them. What's left to do? Sip my coffee and enjoy the quality of the sofa. No more slouch and sunken sit hurting your back!! Love love love!! Po

Disappointing Delta – Love how you can configure the lounge but that’s all I love , seats are hard and the backs make it feel like your being pushed forward , definitely not what I remember sitting on at the showroom, only owned for a few months and I keep thinking that it will soften up and feel at least half as good as it looks  Show details

Very happy with the Delta III so far – I had initially tried to contact King Living with a simple query via their online form, but unfortunately was disappointed not to receive a response. However, I eventually decided to attend the ACT showroom and was very happy with the assistance provided by Osborne, his manager and the team in helping me choose the Delta III. They were very… Read more ·  1

friendly and considerate, which I valued very much.

Marcel at the warehouse was very kind in helping me source cushions and finalise my order for delivery and to keep me updated.

Finally, Gary and his colleague were very efficient in delivering the sofa set on time and again were very professional and friendly.

While it is early, so far I'm very happy with my purchase of the Delta III chaise lounge with armchair. The fabric appears to be of high quality and the sofa appears to be well made.

Yes, there is a new smell and the sofa might appear quite firm at first, but buyers should be patient and expect the sofa to wear in over time.

Thanks again.

Rahul

Disappointed – I had high hopes for this modular sofa. It looked great in the showroom. But it arrived with insufficient instructions that didn't tell me how to reconfigure it. I spent ages on the phone to King Living to get put through to someone who could explain it to me. The ability to reconfigure the couch is very clever, but it is a pretty big palaver… Read more

to do so. The process is fiddly and the units are HEAVY and need two people to move them into place. I also find the seats quite shallow and not particular comfortable to sit on for extended periods. The kids don't mind, but they tend to lie on them. Guests have said it's comfy to sleep on. I paid extra to have stain prevention treatment, but this was useless with the one tiny bit of ballpoint that got on the couch and won't shift. For the significant $$$ I paid this couch is a disappointment and far from easy to quickly convert to a bed. I would not buy one again.

Exemplary After Care Service – King Livings aftercare service was exemplary after having Joe attend to a minor mark on the lounge after delivery. Timely, polite and nothing was too much trouble to show me again the alternative ways of using this fantastic modular lounge. Truly benefited from his knowledge and experience. Demonstrated all the key benefits and rectified fittings… Read more ·  1

where just minor detail could be improved. What an amazing representative for the name of the company. Would have no hesitation in recommending King Furniture or Joe to attend to your needs! Have lived up to their promise! Thank you again.

Horrible service - toxic couch – Recently bought a delta III and have experienced nothing but pain. The couch arrived and without knowing or asking we had paid for a premium delivery (which we were unable to use due to restrictive times offered). It was easy to put together, and then we noticed an odd smell. At first put it down to new leather, however after a month the smell is… Read more

unbearable. It is currently covered in sheets and towels so that we can somewhat sit on it.

Called King and was put on hold for 30 minutes finally I called back and told “oh yeah the customer service doesn’t work saturdays, call them Monday”. I left a voice message, no one returned. I called again and was told it should just air out. When I said that wasn’t good enough the answer was we will call you in 5 days to organise a technician. Still waiting for a solution! I would rather they take it away than put up with the smell. People come over and have commented on the smell.

One other issue was the wooden table attachment bubbled and has lump.

The couch is toxic and don’t recommend you buy.