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Kogan SmarterHome Outdoor Battery Powered 1080P Wireless Security Smart Camera

Kogan SmarterHome Outdoor Battery Powered 1080P Wireless Security Smart Camera

 VerifiedMPNs: KSOBCAMWGAA and KSOTDRBCAMA
Kogan SmarterHome Outdoor Battery Powered 1080P Wireless Security Smart Camera
2.6

12 reviews

Positive vs Negative
25%16%59%
Build Quality
4.0
Value for Money
3.2
Ease of Use
3.3
Night Vision
4.0
Motion Detection
3.9
Ease of Installation
4.0
Connectivity / Reliability
3.3
12 reviews
Peterw
PeterwTAS7 posts
 

THE best wireless security camera – Excellent product that I have purchased before. I've bought wireless cameras elswhere that are often tied up with annoying packages to eventually get to the picture. This camera has good reslolution and really remarkable battery life Show details ·  1

Guston Zimasheen
Guston Zimasheen3 posts
 
Build Quality
Functionality

SmarterHome lives up to it's name – I must have lucked out big time judging by the reviews on this site. I had no problem setting up the camera and have been using it to keep an eye on my workplace since last year. It may not be the greatest camera but it does a really good job. Works rain or shine and has passable night vision capabilities which can be enhanced with an extra UV… Read more

lamp for extra coverage. I Just need to charge it each week to be on the safe side, but am very happy with my purchase.

Jace
Jace6 posts
 

Slow and non responsive customer service to Faulty products – In the past, Kogan customer service was always on the ball. This time however, have been very disappointing. I bought 2 of these cameras at different times but could only set it up a few days ago due to Vic lockdown. First day was working well, cameras were super sensitive and I wanted to buy the cloud service ( which I could not find on the… Read more

Smarter home app).

Next morning , the app had an error message and my cameras were not working . After deleting them off the app and re adding them again, I had to reset 1 camera twice and another camera 4 times before it started working. However, viewing them on the app wasn’t stable.

Made a complaint and was told to delete everything, including the app and re adding them again. Viewing was now stable.

However, by afternoon. I realised the cameras were not as sensitive as first day, even on high PIR. It doesn’t detect someone unless the person is very close to it and doesn’t detect multiple times of me walking pass it or neighbour/ dogs coming up my driveway.

I’ve replied Kogan 3 times since their first response and haven’t heard back since!

Today’s the 3rd day since I’ve set it up and one of the cameras was offline the whole morning! That’s the camera with the best signal as well!

Will not trust any Kogan products or app again!

Kogan
Kogan    

Hi Jace, Thanks for your review. We're sorry to hear… Read more (+1 reply)

David H.
David H.VIC7 posts
  Verified

Not third time lucky – Third time not lucky....Kogan supplied three of these cameras..each a replacement for the former. All three could not achieve battery recharging above 40%. Returned to Kogan for a full refund. Show details

Kogan
Kogan    

Thank you for letting us know about your experience. We… Read more

Luke M.
Luke M.QLD8 posts
 

Battery lasts 1-2 days – Camera is fine but the battery dies in a day or so, very different to the advertised ‘up to three months’. This effectively renders the unit useless unless you want to hard wire it (for which there are better products on the market). Unfortunately I also purchased a Kogan brand doorbell camera which has the same issue. Kogan were not truthful in… Read more

the marketing of these Kogan branded products regarding battery life, and their after sales service was unhelpful and dismissive when this fault was raised with their call centre. My strong advice is to steer clear and buyer beware!

Kogan
Kogan    

Hi, thank you for letting us know about your experience. … Read more (+1 reply)

Victor
Victor20 posts
 
Build Quality
Functionality

Not satisfying – I purchased this camera one year ago and been using it everyday. Everything was fine except the connectivity to the camera was intermittent. However, the mounting bracket was broken when I try to put it back after charging the camera. The bracket was so poorly designed that it suppose to be able to sustain better as the camera has to be charged… Read more

every week. To make things worse, there is no other bracket option available for this camera as there is no existing mount suits the design of this camera.

Kogan
Kogan    

Hi, thank you for letting us know about your experience. … Read more

Eddy
Eddy2 posts
 
Build Quality
Value for Money
Functionality

AVOID - Not Worth The Hassle. Better Product Out There for The Same Price – System works well, captures daytime and night time movement. System fails daily. Will never connect to the app straight away. Sometimes taking up to 5 minutes or not working altogether. Generally refresh 5-10 times will get the connection, sometimes I just give up. The Kogan solution was that other products using the same wifi interrupts and… Read more

disrupts the cameras connection to the Smarter home app. It was recommended to take other smart products off the wifi to allow it to connect properly. Reducing my smart home and wifi capabilities shouldn't be a solution as the product should integrate seamlessly. What's the point of purchasing other Kogan smart home products if the solution is to not use them.

Battery runs out fairly quickly if it's in an active area. Will last 1 month at best in this scenario. Front door being used 4-6 times a day should last around 2 months best.

For $170 I'm sure there are better options out there.

Kogan
Kogan    

Hi Eddy, Thank you for letting us know about your… Read more

FastTurtle
FastTurtle85 posts
 
Build Quality
Ease of Use
Functionality

Better than expected, but do not buy if paying over $89.99 – Had the cam for a few days as a door way camera - under eaves to supplement my Swann system. Very happy with it. Picture quality, build quality, wifi reception, night vision and ease of use. Can be used with Tuya based home automation app. Not sure if it is all Tuya based apps, but the one I’m using it with works. Cannot comment on battery… Read more

quality and performance yet - still new, so obviously performance is still optimal.

Honestly better than the Swann WiFi NVR + 4 camera system I purchased (waste of money).

Pro: - Excellent hardware quality - Easy to setup - Signal stayed strong to my WiFi setup which is a typical setup, not a special high end WiFi router. - No issues with pairing with phone app. - Upside down mountable. Image can be flipped via the app.

Con: - Included mounting screws are rubbish (soft steel), heads easily rounded and super tiny. - (Nit pick) Logo would be better sideways or concealable, because I mounted mine upside down. - No SD card included, it would be nice for a real out of if the box experience. - (Nit pick) USB C connector would be optimal.

- Dodgy/excessive price increase. Was $89.99 (was not on special on June 2020 when I purchased), tried to recommend to a friend and price was jacked up to $149.99 July 2020 when they tried to purchase.

Diane
Diane2 posts
 

OK start but bad ending – Bought 2 cameras in 2019. One didn't not work so we were sent another one. They were going along OK except for very slow reaction time and useless data on SD cards. Then one day they lost connection and just would not connect again to wifi and have not done so since. Nothing wrong with our wifi so despite trying many times to reset, reconnect and… Read more

go through every process and much research to fix, they are banished to the box where all the other useless products are.

Kogan
Kogan    

Hi Diane, thank you for letting us know about your… Read more

CfB
CfBQLD2 posts
 
Build Quality
Value for Money
Ease of Use
Functionality

The recent update and the 24 hour timeline barely visible – Agree with bsummers regarding the recent update. I have two of these cameras and found the time stamp on the timeline is barely visible. I contacted the Tech Department who said they have forwarded the concern to the programmers. The chap did say the user can expand the timeline using the thumb and forfinger. Unfortunately the time doesn't… Read more

enlarge. It needs a larger font and a brighter colour like the vertical division line. Apart from these concerns, the cameras are pretty good value. These cameras are on 24 hrs a day in all weathers under the eaves. The batteries last at least one week and a half. On clip replay, the first second flashes so the image is not distinguishable and the vehicle is almost out of the picture. I have also raised that concern some time ago. Still having trouble linking to iCloud Drive.

Jess M
Jess MQLD5 posts
 
Build Quality
Functionality

A recent update to the Smarthome App has made these cameras TERRIBLE – I have several of these cameras, and thought they were great until a recent Smarthome app update. The way the recorded clips are saved has been changed. Instead of being listed in individual clips of 20 seconds, they are now listed along a 24 hour timeline. The app automatically puts you at the start of each day when you open playback - my camera… Read more

is in a high traffic area with many recordings that are checked regularly, I now have to scroll through hours each day trying to check recordings. Unless this format is changed, I wouldn't recommend buying these cameras.

Kogan
Kogan    

Hi, thank you for letting us know about your experience. … Read more

AD29
AD29QLD26 posts
  Verified
Build Quality
Value for Money
Ease of Use
Functionality

Great product but NO compatibility with Google Home or Amazon Alexa – I bought 4 of these cameras to add to my wifi home security and whilst the are fairley good and reasonable priced, I found out the hard way that they are NOT compatible with Google Home or Amazon Alexa. Kogan does however show the Amazon Alexa/Google Home logo on the page listing for this product which is very misleading. They use software based… Read more

on the Tuya App (called SMARTERHOME). This app merrily takes you through the motions even with instructions on how to link SMARTERHOME products to these major hubs and when you get to the end Nothing!! This is a very new product and when I purchased it (being one of the first) I had to wait a month for the item to become in stock. Also because it was a new item there were no reviews yet. Hence why I wrote this one. I believe I will not be the first or the last to fall into this trap and Kogan should put a warning on this product. Not compatible with AMAZON ALEXA or GOOGLE HOME. I edited this review as I have had the time now to use this product. I must say the images are very good and the announcements are very good on my phone when triggered. The camera takes a snapshot of the image and is triggered on my android phone (even when I am at work and out of the WI-FI zone using 4G). I have 128gb micro SD cards in them but have yet to figure out what use they are as the images are sent directly to my phone. You can record video and speak through the onboard speaker and hear from the onboard mic. Be aware though when you mount the cameras they can be susceptible to Tree/Bush movements when windy but you can adjust the motion detection. All in a reasonable product for the price and had they been compatible with the major hubs (very, very disappointed in that fact) I would have given 4 stars. Also very worth noting these cameras need to be under the eaves and not fully out in the open they are IP56 NOT IP66. Oh, and the night vision is good also. One downfall I have noticed so far is that I am only getting 1 week from the rechargeable batteries. My camera is mounted in a fairly high traffic area though.

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