Reviewer Photos & Videos
Tv is extremely good for price but has a few minor flaws
The panel is extremely clear and vibrant. It also seems like a much higher resolution than it is. The tv is thin and has all of the ports it needs. However the operating system is good but sometimes can lag when doing things quickly, and on the tv remote I feel it needs some media controls, as some apps require this to properly function
Fantastic experience and value for money, far better than expected
The TV is simple enough to set up even for someone who has never used a Smart TV before,
the operating system is well laid out, though the order of icons is not to my liking they are not a problem to use, I do not like the remote control it is too basic for my liking and makes the TV more like a archaic Windows Media Centre PC set up as a TV than a Television with Smart Operating System etc, the TV itself is great, I know most Android TV's are using these remotes so it's not a real issue on the device, I think the people making the standard nee...
Purchased in September 2020 for A$429.00.
Just what I need
Cheap price, got it in record time. Easy to set up and has everything on it that I watch and more when I get around to putting them in. Great picture quality and sound, very happy with it
Poor quality and customer service
Remote failed after one month. TV lasted slightly longer before the screen died. Kogan customer service is non-existent. Impossible to speak to anyone and no response to initial email after a week. Avoid.
- Series 9 XU9210 (43")
- Verified purchase
Kogan Series 9 XU9210 43" TV Reasonable picture quality for its price. No mount screws included (two different types).
This review is in two parts.
First part relates to delivery, the second THE TELEVISON.
Was supposed to be dispatched on 15 June 2020.
Still not dispatched on Mon 22 June, even after being told by [name removed] that it was going to be dispatched from Brisbane on the 15th?
Contacted [name removed] again on 22 June and was told that due to "receipting issues" the TVs are not in Brisbane but are now in their Melbourne warehouse!
The Kogan Series 9 XU9210 43" television was finally dispatched from Melbourne on 23 june and arrived in and dispatched from Rocklea Brisbane on 25 June!...Arrived in Townsville at the depot on Monday 29 June. One finally received the Kogan Series 9 XU9210 43" Television today 02 July, 4 days after estimated delivery date, 4 days after it arrived 8.3km away at the depot! Apparently their agent up here only delivers for Allied Express a one day or couple of days a week! And Townsville is a major garrison City, so one wonders what other folk in regional areas must put up with! ------------------ Now for the purpose of one's review, THE Kogan Series 9 XU9210 43" TELEVISION. As always, one is purely reviewing the product, and only THE PRODUCT without any bias for or against Kogan which one must declare is not at all happy with given one's recent experiences! As was the case with the other Kogan television, it was well packaged in a double carton! Alot of thought has gone into the designing of these television's packaging and the padding within! Thus far one cannot complain about the Kogan Series 9 XU9210 43" TV picture quality of this television, it's not bad at all! The Kogan Series 9 XU9210 43" TV has both Dolby vision and Dolby audio however the left side speaker does not want to work for some reason. The colour and contrast are well balanced, and the backlight and brightness work well in unison together delivering true black as one would expect. It has very good advanced control settings for colour etc. Kogan Series 9 XU9210 43" TV also has voice control. Hopefully Kogan will incorporate GOOGLE SEARCH and GMAIL featured in other brand smart TVs into its next update, along with visuals of movie files in its media player menu. This Kogan Series 9 XU9210 43" TV with its Dolby Audio DOES play WAV files and FLAC files as well as the standard mp3s. Kogan Series 9 XU9210 43" TVs remote control is adaquate however getting out of different areas such as settings and USB and Apps etc is a process that tears away at ones patience, as with my Sony's one only has to hit Source, or guide or settings and there you are, not having to hit a back button then guide button or settings button or whatever. Kogan Series 9 XU9210 43" TV handles TWO (2) one terabyte movie hard drives pretty well via the USB Ports, which is a bonus for a cheap TV as one's two expensive Sony KD-85X8500G TVs (at 3 times the price) with all their brand name pomp and hype STRUGGLE with just ONE of same hard drives! See ones reviews of the expensive Sony's in here! Kogan Series 9 XU9210 43" TV has the standard USB and HDMI and earphone connections though one would be a wee bit concerned if there ever was a need to attach the plastic feet. Also worth noting is Kogan Series 9 XU9210 43" TV television did no come with the screws used for mounting! Bit of a pain in the youknowwhat considering you need TWO DIFFERENT screws! This new bubby Kogan Series 9 XU9210 43" TV is going in the kitchen and being a smart TV can go online to watch Netflix and Foxtel as well as being used as a monitor for the CCTV, and the other lil (non smart) Kogan one got the other week is going upstairs solely for the CCTV system. Other than the DELIVERY FIASCO and the TV speaker, everything else on the Kogan Series 9 XU9210 43" TV seems to work fine and is adaquate for the $$$ spent. So far so good (holding ones breath). Update: Spoke too soon, have just added a video (below). Can you believe this... Not only do Kogan NOT SUPPLY the mounting screws with their TVs (worth a few lousy cents) like REPUTABLE BRANDS, the top mounting screw holes on the Kogan Series 9 XU9210 43" TV are sunk in that far the standard screws cannot even get in far enough to grab hold of the thread! One needs TWO different screws, two standard TV mounting screws for the bottom and two M6 x 35mm for the top (available at Bunnings) Item: SFA408 for phillips head top or Item: SCR028 for the cap screw type. Thought one would mention this because there is nothing about the mounting screws one needs in the instruction booklet. One will continue to update this review in due course.
Bought on line after reading Kogan product description. I thought it will be a good purchase at a very good price. But very disappointing. First, it did not arrive until one week after when it was due. It was a birthday gift. Then first thing I noted after taking out of box , the legs were wobbly ,not fitting well. The screen still had a bluish white glow even after it was turned off. Picture quality which you expect as a 4 k TV is no way near even HD quality .
Why do Kogan claim something which is so wrong. Sound quality is below average. My 1...
Purchased in June 2020 for A$420.00.
Questions & Answers
Hi, I was wondering if this tv will support 4k60fps (4k 60hz) with Dolby vision on or off on an Xbox one or Series x.
Hi, I was wondering if this tv will do 4k 60fps (60hz) with an Xbox console with Dolby vision?
Recently bought a Foxtel now box from Kogan to set up on my Kogan TV but all I'm getting is a video not supported message on screen. My tv is not a 4k but can't seem to find a way to contact you regarding the one I bought (Full HD Series 9, RF9000)
Hey Cal, if you login to the Kogan website and then click My Account (your name in the top right of the browser) you'll see a new menu appear. The second option in the list is"Contact Customer Care". The direct link is https://www.kogan.com/account/dashboard/customer-care/. Email or this link is the only way to contact them. They don't seem to have phones.
|Category||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV|
|Energy Rating||4 star(s)|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3|
|Number of USB Ports||2|
|Operating System||Android TV|
|Dimensions (without stand)||571 x 969 x 80 mm|
|Dimensions (with stand)||612 x 969 x 180 mm|
|Manufacturer Warranty||1 year(s)|
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