Slow and no firmware updates available
It's so slow to load anything but a memory device. I'm sometimes waiting up to 30mins for the machine to load apps, particularly after start up. Can't update certain apps- the media player software or firmware is outdated and no updates have been offered or are available
Purchased in September 2018 for A$150.00.
A Waste Of My Money And Time Spent Waiting For This Crap Box To Load !!
I bought this media box from Harvey Norman a year ago which cost me approx $170.00 I should have run out the door empty handed and not looked back .. Slow to the point of giving up and it seems that I am not the only disgruntled fool who bought this media box .. Laser should have a recall and Harvey Norman should stop flogging such rubbish to its customers.. Learnt lesson I can assure you .. Buy a better and much cheaper box online from overseas and enjoy decent streaming .. Shame on laser shame on harvey norman .. Crooks !! they say to be f...actual, objective and not to use aggressive language .. I have been factual but can't be objective when there is nothing good to say from my personal experience .. as for aggressive .. I deliberately stopped myself from using the F bomb apart from much worse .. This product should be banned from the shelves as it is not worthy of a 3rd world country let alone Australia
This device is so slow!
I wish I never bought this product. It is so slow and the needs resetting all the time. It fails to connect to my WIFI and keyboard and mouse. It is the sort of technology I would expect from the 1980's not something I would expect to see in 2020!
Buy at your own risk!
Purchased in January 2020 for A$170.00.
Not the worst $170 investment i've made but its close
I bought this product as I needed a netflix player in my bedroom and it also browses the local LAN and can stream Youtube, which was exactly what I was after. Anyway, its as slow as a wet week. The apps crash often and the firmware is super buggy. The picture quality isnt great and the GUI is not very intuitive. Its sad as it had the potential to be a good product.
This unit bought in April 2018 took a long time to load the apps such as Netflix or YouTube,then the message reads Netflix or YouTube is not responding,have to wait 10 mins to get tte apps to be loaded.I thought it was due to ADSL but the same problem with NBN.after 15 months it has packed up.What a waste of money.I thought in buying the unit in Australia I would get a good one but very disappointed.
Love the concept - hate the product
When l first bought this media player from BigW l really thought it was a great idea to have a media player that could turn my older 2009 Panasonic television into a smart television with a Google web browser, photo viewer, music player, access to free to air and subscription television streaming and many other apps like You Tube, Miracast, Twitter and Facebook, to name just a few.
Yeah, great idea, but its badly executed and whatever performance expectations Laser had hoped this device could deliver to for the consumers like myself who bough...
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